Will You Fly More in 2012?
What are your 2012 business travel plans looking like? If we’re to believe a recent study commissioned by Deloitte it looks like many business travelers are expecting to take at least the same number of trips next year, if not more. The breakdown is largely age divided with only 16% of travelers over 45 planning to take more business trips next year while 27% of those aged up to 44 think they will travel more. Looking back at the figures for last year it seems that a lot of those surveyed anticipated that this year they would take the same number of trips or more than 2010 also 19% expected to travel less either because of the recession because they had changed jobs.
The survey also revealed some interesting trends in accommodation preferences among the respondents. In the 18 to 29 age group 46% of respondents expressed a clear preference for their favorite brand of hotel even if the location was not quite suitable while that figure fell to 37% for those above 30. Related to that, 49% of those in the over 30 age group felt that levels of service and hotel facilities varied widely among hotels in the same group. Only 39 % of those under 31 felt that way.
There was also interesting data on how business travelers use hotels, with 67% saying that they spent time working in their rooms. However, many of the younger business people spent time in executive lounges and lobbies for work. The younger respondents showed a preference for using automated check-ins but this was only a favored option for 19% of those over 45.
How have business travelers reacted to hotel price increases? By expecting better services and better amenities. This was the view of 61% of respondents. In addition 77% said that they wanted free Internet access as a priority. Like other travelers business travelers are concerned about flight and security delays at airports and these are even bigger issues for them than staff and amenities at hotels. Read the full story here.
(Image: Maurice Koop)