Tired of all the hassles and expenses that come with parking at the Albany International Airport? Let ParkRideFly™ take care of you at Albany NY Airport. Offering premium valet parking at value prices means no more walking, waiting or dragging heavy luggage!
Our secure Albany NY Airport Parking facility located at the intersection of I-87 and I-90 is under 24-hour surveillance, well-lit and most importantly safe. Spend less time worrying and more time vacationing. We will be waiting with your warm car - especially in the cold and unforgiving Albany Winters.
If you are traveling through Albany during the holiday season, use these holiday travel tips to ensure easy travel.
- Located just 1 miles from the airport
- Indoor Parking Space - New
- Choose from short and long-term valet parking
- Open 24 hours, 7 days a week, 365 days a year
- Secure, fenced-in and well-lit lots with 24-hour surveillance
- Free 24/7 ALB shuttle transportation with curb-to-curb service
- No walking, through rain or shine, hot or cold
- We will handle all your luggage!
- Free battery jump starts and tire inflations
- Top-quality car care services available
- Accessible parking and VIP service
- Pre-book online and save 25% off our drive-up rates!
Friendly Reminder: We are the only valet service for Albany airport parking at ALB International Airport. Compare our discounted airport parking rates to the airport and save! Airport rate of $12.00 per day, $74.00 a Week. SAVE on our rate of $9.19 per Day, $55.14 a Week. No Walking, No Hauling Luggage, No Waiting!
Save with Short and Long-Term Albany Airport Parking Rates
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Exclusive Online Outdoor Valet Parking Rate $9.19(Traveling for a week or more? Take advantage of our special weekly rate)
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Exclusive Online INDOOR PARKING Rate $15.75
Benefits & Amenities
- Open 24/7
- 24-Hour Security
- Free Shuttle
- Valet Parking
- Uncovered Parking
- Accessible Assistance
- Luggage Assistance
- Car Wash
- Car Service
- $100,000 Flight Insurance Included
- Free Parking Rewards
Start Your Trip Worry-Free with Off Site Parking for Albany International Airport
Park Ride & Fly is your premium valet Albany airport parking facility servicing ALB International Airport in New York. Our courteous and friendly staff will provide you with curb-to-curb service and will handle all of your luggage, free of charge. We promise to get you to the Albany airport terminal quickly and easily in our comfortable, complimentary shuttles, too. Our Albany International airport parking facility is fully equipped to take over 1,200 vehicles under our care, and is paved, fenced and secure for your peace of mind. When you return, call us, toll-free of course, and we'll have our shuttle waiting for you at the terminal to help with your luggage. Don't forget: While you're away, you can also take advantage of the top-quality car care services we offer. For more details on these services, please contact us directly. We're always happy to help!
Albany International Airport Park and Fly Reservations Are Risk-Free
What happens if your travel plans change? No problem! You can always change or cancel your airport parking reservation later. We also carry a "No Cancellation Fee" policy for cancelled flights.
Airport Parking Map & Directions for Albany Park Ride & Fly
- Take I-87 from Albany and points south of Albany
- Take Exit 4, and turn left off the exit
- Turn left at the next light and go right at the Indigo Inn
- Take I-87 from Saratoga and the Glen Falls area
- Take Exit 4, and turn left at the light
You've Arrived at Albany Park Ride & Fly!
Look for our welcome sign.
GPS Users
latitude -73.7942
longitude 42.7304
Get directions from your address with Google Maps:
Please be aware that navigation systems vary and are not guaranteed to take you directly to the lot.Contact Us
Albany Park Ride & Fly
264 Wolf Road EXT, Latham, NY 12110
Direct:
518-869-8200
Reservations:
1-866-922-PARK (7275)
Showing the newest reviews:
97% recommend Albany Park Ride & Fly
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Incredible service for handicapped travelers! Very accommodating and helpful!
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I used the parking, shuttle service. Everything went smoothly from the parking and the shuttle. A pleasure dealing with you!
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Fast, efficient, friendly service. Even at 4am, staff were personable, polite, and helpful. Zero wait times, pick up and drop off was prompt and punctual. Will definitely recommend and use your services again.
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We arrived, we checked in, we boarded the shuttle, we were dropped off. All was efficient and quick. The return was exactly the same. Could not asked of anything more.
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Fantastic, reliable service.
Fantastic, reliable service.
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Frank v
Service was excellent. The staff was extremely professional. We will definitely use the service again and will recommend it to others.
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Park and fly with ease and confidence
Always use your service. I can rely on always finding consistency with efficiency of service and friendliness of staff. Highly recommend you to my friends.
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Always so efficient and such a pleasure to utilize your services. Friendly and helpful staff. Quick and prompt. Such a great way to start and to end our trips. Truely seem less.
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Sandy S.
We have been using this parking service for many, many years and have always been completely satisfied.
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Very Reliable
Your Albany Park and Fly service was one of the easiest parts of our trip. This is a very well run service. We have used it before and will definitely use it again. The staff are friendly and helpful, even in the middle of the night. I highly recommend this agency.
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As always the service and staff are excellent.
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Amazing!!!
Amazing experience. Everyone was very polite and helpful. Quick and easy. Zero wait at the airport. Came back to find a running, warmed car, ready for us to just go home. We will definitely use you in the future.
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My Pleasure
great experience use you always when traveling. great service very friendly people. awesome place to leave my car . Inside parking is for me thank you so much
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Albany Park Ride & Fly was a wonderful travel experience and I will highly recommend it to everyone.
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My Wife and I were 1st timers. I will use the park n ride from now on. Much simpler than depending on friends and family for drop off and pick up. We will surely highly recommend Park N Ride to all our friends and family!!
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great drop off/ pickup service
great serv love being droped off at door way airport,know ing your car will start even late at night is super safe
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easy and conenient
Super convenient and easy to use and I always use this service when I fly.
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Airport Parking made pleasurable.
The person who helped booking our reservation (Sandy) was very professional, courteous, friendly and very helpful. She was a pleasure to work with and one of the best customer service people I’ve dealt with in a very long time. Everyone we encountered at the drop location and the pickup staff person were excellent as well.
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Very good service especially since we were tired from our trip and liked the TLC
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Great choice for parking at Albany
Staff are friendly, efficient and helpful from first entering the lot to leaving. Never have to wait long for the shuttle on either end and your car is running (with heat or AC on) and waiting for you when you return. Always good service and reasonable prices.
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Great experience!
The drivers were very polite and friendly both on our way to and from the airport. They eagerly helped with the luggage and made the whole experience very pleasant. Thank you! I will definitely use this service the next time I fly!
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Service
Great service. Everyone very helpful.
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Love this okace
Won’t park any where else.. single woman and I feel safe no matter when I get back home
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I used the ParkRideFly to begin and end our trip to Islamorada. It was by far the best part of the traveling aspect. We arrived and within five minutes, we were shuttled to the airport. Our driver was very nice, especially so early in the morning. We arrived back home after many delays and our shuttle back to our car was already waiting for us. I got into my car within 5 minutes and on our way home.
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A Must for Albany airport travelers
First time for this wonderful process and it will be my GO-TO parking place from now on. The ease of I he all helped my stress level dissipate so this was a pleasure from beginning to end.
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Fantastic-as always!
Albany Park & Fly has always been a reliable service for us. The customer service is top-notch, something that seems to be declining in many service areas these days. They are more than accommodating, respectful, helpful and kind. We will make reservations in the future with them!
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Great experience
The staff were very nice at 4 something am and just as nice at 630 pm on our return. Quick and polite.
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Great experience
Smooth and efficient! Excellent service, pleasant staff and quick response! Highly recommended!!!
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Albany, NY ParkNFly
Friendly, efficient service. Zero wait time for a shuttle to/from the airport. Also got the interior detailing and the 5-year-old car looked like new inside. Thanks!
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A Pleasant Experience
Our drop off and pickup times were during the very early AM hours and the entire experience with the facility & staff was a pleasant one. The shuttle drivers were very helpful & courteous.
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Excellent service. My mom had a scooter and they assisted us to the airport and were extremely helpful.
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Absolute professional in every way. I will never use anyone else.
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Another great experience with AlbanyPRF! We had the same help driver on both legs of the trip. He helped me with my bag from the shuttle all the way to my car. I had earned 2 nights free from previous reservations so that made it even better! I would highly recommend this shuttle service
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What a pleasant experience
I left my car at parking fly ride on a recent trip. Everyone was friendly and courteous and we did not have to wait to be taken to the airport, they were ready for us when we got there. When we returned and called them to be picked up we did not have to wait long at all. What surprised me the most was when we got to our car they had the car started and the air conditioner on so I’m guessing that if it was winter they would have the heat and defrosters on. There were other places I could have left my car but I liked the idea of having it in a secured parking area. I would definitely use them again and I would definitely recommend them.
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Great experience
As always, it is easy, convenient and affordable. Thank you!
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As far as w are concerned this is a fabulous service! Friendly and helpful staff that treats the customer first rate! When traveling we do not check bags. The driver picked us up and brought us to our car so we did not have to wait for the other customers that were waiting for their luggage. We have recommended to friends that have used this service! And they were just as pleased!!!
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Incredible service
Drop off was easy. No wait and everyone was pleasant and helpful. Pickup was even easier. We texted and received a reply immediately. The shuttle was waiting and returned us to our car quickly. Our car was ready for pickup with the windows thoughtfully rolled down on a warm day. Our driver helped us with our bags to the car. Incredible service.
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EXCELLENT Experience!
This facility is friendly, efficient and professional. ALL of my experiences here have been exceptional and I would recommend them to everyone!
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Best service ever!
Easy entrance, someone was there in seconds to assist us with our elderly relatives and luggage. Employees were awesome! When about to drive off after being picked up at the airport, a lady pounded on the window of the van and was very rude when requesting a ride. Our driver never broke his smile, told her we had one more seat and she was welcomed to join us. When we got to the lot other passengers commented to us how rude she was. That man should be commended for his professionalism! Also, our luggage was in the trunk in seconds and we didn’t have to lift a finger.
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Kudos
The best service, dependability and value I have found in recent times.
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Always pleasent and efficient
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Great Service
I've used the Albany Park & Fly for several years now. They are so fast, the shuttle arrived before I could cross the road to the pickup area upon my return to Albany! I got into a nice, warm car. Just love this place!
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Future repeat customer
This was my first time doing business with you. Will DEFINITELY utilize your service again. The staff was so very very and helpful (even during our very early departure time and our very late arrival time). No hassle at all getting to and from the airport My car was warm and ready to drive away. You all get an A++++
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Choose Albany Park Ride & Fly for Reliable Friendly Service
Albany Park Ride & Fly provided a friendly, smooth and highly reliable service. The process of making a reservation, being transported to and from airport and making payment was all flawless. I received confirmation emails as well as helpful tips. In addition, on the day I returned to pick up my car it was quite chilly out. However, Albany Park Ride & Fly had my car heated and ready to go when I arrived there. This will continue to be our go to services whenever we fly.
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Will not be disappointed
We've used the Albany Park Ride and Fly several times now, and have been very pleased with their services. Whether you call them or make on-line reservations, it is very simple. You literally pull in the parking lot, go inside and give them your information, and by the time you're done (like five minutes...if that), your shuttle is ready, with heat or a/c, weather permitting, and waiting to whisk you off to the airport. Upon your return, the instructions couldn't be any more specific. After retrieving your luggage and you go outside....there they are!! Once back to their parking lot, your vehicle is ready and waiting either with the heat for colder weather, or a/c for the hotter weather. These people hustle, and waste no time getting you in or out, or back and forth. I totally recommend them.
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Seamless
Everything was on time ,professional , and pleasant. Nice way to start a trip.
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As always Albany Park & Fly makes it easy. Very pleasant and professional. No waiting. Plus our vehicle is nice and warm and clean of any snow.
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the BEST
This was literally the best decision i made through the whole process of planning for my trip. I went to FL in March and on my return my car was clear of snow and warm for me. Any time I travel in the future I will use Park Ride Fly it was worth every penny.
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Extremely pleased
I left my car for a week. During that time there were two snow storms. My flight home was cancelled and rescheduled. Landed in a blizzard. My bags were heavy. I traveled alone and am a senior citizen. Albany Park and Ride made my adjustments smoothly, carried my bags and I returned to a cleaned off, warm car. After two days of trying to get home that was even more appreciated.
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WAY better than airport parking
Been using PRF in Albany, NY for many yeah and have always had very good experiences. Fast, efficient, freindly, and cheaper than the airport. [Used the airport parking service once: No enclosed area to wait in when waiting for the shuttle to take you to departure gate from parking lot; upon reurn they dumped me off before I could fine my car - my fault for not remembering but it was after midnight and about 20 degrees out - won't do that again.]
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The operators to and from the airport were pleasant and very helpful. It was wonderful to just drop the car and have it started and warm upon our return.
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This was our first time and We will use this service always. Thank you for taking good care of our car and treating us so well. Our drivers were safe and knowledgeable, sharing much needed information allowing us to be less confused about our trip. Thank you again Lillian & John Curley
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5-STARS!!
Very reasonable rates. Super easy in/out process. My car was warmed up and waiting for me when I got back. Great to have the option to text when ready for pick up, especially in a noisy airport.
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We love your park and fly always so easy to use check in is a breeze. We are always greeted with the drivers and they come and grab our luggage and load it into the bus and always helping unload our suitcases at the airport. And pick up is so easy just text them and the bus is there by the time we walk out of the airport and then when we get back to the park and fly they load our suitcase into our car that’s already running to be warm without being asked. Everyone is so helpful and friendly. We always look forward to come and know our car will be safe
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Excellent and very quick service!
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Everyone at Albany Park and Ride were AMAZING!!!! Super friendly and accommodating. Very conscious of the travelers needs and make the trip quick and efficient. Would ABSOLUTELY reserve again. :D
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Excellent service and friendly staff
We have used Albany park Ride & Fly on a number of occasions and we thoroughly enjoy the service there. They always treat us very well the car is warmed up and ready to go Upon Our return trip and the staff we feel as excellent. We would definitely recommend Albany Park Ride & Fly for their service.
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Albany Park Fly THE BEST!!!
We have used this facility several times and each one was flawless and efficient.The office staff is friendly and handles all matters quickly and the driver staff is the best-always timely,courteous and very friendly.We will continue to use your services each time we fly and would gladly recommend this site to anyone!!!Keep up the great work!!
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Great service
As always, a great service.
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Awesome service will ALWAYS use & Recommend your service.!!
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Easy and Convenient
Very convenient service and affordable. I will probably leave my vehicle here every time I fly from ALB.
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Best parking experience
First time user - best parking experience ever! Thanks so much for this service! Will never park at airport again! Couldn't find my reservation before leaving for airport - called office and agent had all my info immediately. Check in was fast and easy. Nice to have car warm, cleaned off and help loading luggage into car. Many thanks!
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Thank you. Seamless operation.
We just moved to this area and this was the first time we flew out of Albany. I would highly recommend park/ride/fly. It is an easy on/off I87. The staff is friendly and effecient. Returned from the Bahamas after a significant snowfall and 10 degree temps at 11PM. The snow was cleared, the engine running, the heat turned on and sitiing 20 feet after exiting shuttle. It was a seamless operation. I am sure we will use park/ride/fly everytime we fly out of Albany.
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P R F is the best
When we fly, it’s a no-brainer to use Park Ride Fly. They make the beginning and end of our trip so easy, starting with our online reservation, then help with our luggage, quick (immediate!) comfortable van ride to and from the airport. And last night, we returned to temps in the teens and our car was waiting for us all nice and warm and the snow from the storm had been cleared from the car. Thank you!
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Wonderful Service
Appreciate this service so much, especially in winter. No worries about a snow covered vehicle, being plowed in or the vehicle not starting. Very efficient and pleasant. Highly recommend.
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Excellent service to and from the airport. We have used you in the past and will continue to do so in the future.
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Very Satisfied
As written on your sign, I'm hooked! This was our first time and it will not be our last. A very well run operation.
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Excellent Service by Albany Park Ride Fly
I continually use Albany Park Ride Fly because they are so efficient and make my travel experience easy. I save money by checking in online when staying at least a week, and extra services are very reasonable. It means a lot to me to come back to a clean, well cared-for car! Thank you!
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Park N Fly - prompt & excellent customer service with all staff
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Everyone was polite and helpful. This is the best service in town!!
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Long term parking
Good alternative to airport parking for long term storage. I like having the security of Park and Fly for long term parking. I also like the shuttle service for the ease of handing luggage and having the car ready to go when when returning. It is especially nice in the winter.
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You all rock it! Thank you!
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Excellent travel experience
Albany Park & Fly is extremely convenient - right off the Northway. We drop the car and are shuttled to the airport - no hassle. The best part when returning from a January vacation to warmer climates, though, is coming back to the car warmed up and ready for you to head home. It's just a few dollars a day more than Lot E, but so very worth it!
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Five Stars
I highly recommend the Albany Park and Ride service. They couldn't have made my trip much more easy or convenient. I very much enjoyed coming back to a warm car after the shuttle ride from the airport to the Park and Ride location, and they made the drop off and pick up of my car very simple and quick. Everyone I spoke with was very friendly and polite - I will definitely be a return customer.
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A No Brainer
I always use Park and Fly. It is so nice to get dropped off and picked up at the terminal instead of having to park and lug all the baggage in to the airport from the parking garage. Having a nice warm car to get into in the colder weather is the best. The staff is always so kind and helpful. I had a coupon code which was great and even made it cheaper to use Park and Fly than the cost of long term parking.
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Forget the Albany Airport Garage
I will never park at the Albany Airport Garage now that we have ParkRideFly Albany. I hated driving round the garage, never finding a spot and then going to overflow, getting stuck in bad weather...
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Quick, easy, both arriving and departing, Highly recommend for any travelers.
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We'll definitely be back
we made our reservation on line prior to the date, we drove to facility and shuttle was waiting for us for ride to airport, staff was friendly and helpful in spite of the very early hour. We arrived home 2 weeks later, and immediately after retrieving our luggage we walked out to the shuttle and quickly we were at our vehicle, it was started and warmed up for us. No waiting, no hassle, no moving luggage on our own. We have used ParkRideFly many times in the past and we alwaysl return to a vehicle ready for us to hop into for the ride home. We think this is a great value and gives us peace of mind when we travel, we will be using again.
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Only way to Fly!
WE use Albany Park n Fly every time we Fly. We always get Great Customer service from Everyone. This last trip we were delayed returning home due to hurricane IRMA by an extra day and a half, and they only charged us $5 more, our truck was ready for us when we arrived and the receipt and keys were in the truck ! This is the most stress free and seamless way to get to and from the Airport!
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Great Experience
Thank you for an excellent first experience! Everything went so smoothly. I will definitely use your service again.
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on 6/15/17, we were picked up by our driver Bill who was friendly, courteous, and a pleasure. The overall ease of the process and the customer service was excellent. We have used you frequently in the past and will continue to do so.
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Terrific Service
I have used Albany Park/Ride/Fly for a number of years. It is the most efficient, friendly service imaginable and I hope you NEVER go away.
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Excellent service. Will definitely use again and highly recommend! Thank you!
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Such nice people! Friendly and polite even at 330 in the morning!! :)
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Thank you for the service you provide
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Excellent and Honest
I want to commend the Albany ParkRideFly. Excellent service. When I returned, my credit card that I could not find (although I cancelled it) was found and left for me.!! I just can't thank you enough whoever did that. What an honest person... and the car was well cared for and the cleaning I had was an excellent job. I love ParkRideFly and will return whenever I go away. Thank you for your great service!!
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Have been using them for years ..... They are the best!
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the driver was very pleasant and easy to talk with the parking was terrific the staff was very pleasant and courteous when we arrived on are trip to and back
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Thank you!
This was my first time using the Albany Park and Ride service. I was very satisfied with the friendliness and helpfulness of the staff and the driver. At the end of my trip, it was a pleasant surprise to find that Park and Ride not only had my car right at the shuttle drop off point, but they also had turned on the A/C to cool off what would have been a very hot car to drive in after a long trip. Thank you Albany Park and Ride!
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Excellent!
Excellent service. I'll use it again. Polite, efficient and courteous staff. Didn't have to drag my luggage all around a parking lot looking for my car. I was very pleased with this Park and Ride Service.
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We always use Park and Ride Fly USA when we fly from the Albany Airport and they are terrific, always very efficient and friendly. You'll be at the Airport before you know it.
Best Airport Shuttle
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Always pleased with Albany Park, Ride & Fly!
All the staff were friendly and professional. We were treated very well!
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Mechanic on site if you ever need one!
My car overheated on the way to the Park and Fly. The staff there made sure I felt confident that the car would be ok. The mechanic, Kenny, called me the next day and he repaired the vehicle for a reasonable rate. The car was fixed and ready to go upon my return. Always great service at the Albany, NY Park and Fly. Thank you for quick and easy service every time!
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Superb Service!!!
Same great service over 20 years! We always choose Park Ride Fly USA at Albany!
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Quick and Efficient
I wouldn't use any other means of parking! ALWAYS fast, friendly and efficient!!!! Car is ALWAYS ready and waiting for us!!
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The Albany Parkridefly was very good they made it fast and easy to leave the car and get to the airport. on the return the car was ready and the bus was at the airport before I could get through baggage claim they were friendly and helpful we will use this service again
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Staff could not be more friendly and always happy to help with the luggage. Shuttles arrive quickly.
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Love Albany Park Ride Fly
Most efficient way to travel. Car warmed up & ready to go!
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Excellent, would use next time
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Quick Service - Cheerful and helpful drivers.
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no problems
excellent service just what you want
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Extremely well run
Albany Park and Fly is an extremely well run operation. It is very efficient, and the staff are extremely friendly and helpful, especially in handling big, clumsy luggage.
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Great service!
The service provided by Park and Fly is great! I have used it in the past and enjoyed the convenience. I know I don't have to worry about my vehicle when I am gone. I also know my vehicle will be ready for me when I get back.
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Thumbs Up!
We have used Albany Park and Fly for over a decade. They are always efficient, polite and prompt.
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A very pleasant experience! The whole process was smooth and painless. The drivers were great and the vans were clean. My car was ready and warmed up at 1am. Thank you!
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Wonderful experiece. Convenient, efficient, favorable cost. Loved it. Plus the car was running and warm when we got to it. . A plus on a cold night at midnight. Thank you!
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Albany Park & Fly
My experience at the Albany Airport Park & Fly was excellent as is always the case. This time I had my car washed & vacuumed while I was gone. I was quite happy to return from my trip to find a nice, clean and warm car waiting for me. Thanks to your team for once again providing great customer service!
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Coming home after the blizzard to a clean, warm car was wonderful. Drivers have always been efficient and cheerful.
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Office staff and drivers are always prompt and courteous and helpful with luggage etc.I have used your services several times in the past,will continue to do so into the future and would always recommend your facility and services to others.Keep up the great work!!!
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Always a pleasure to use Albany Park and Fly
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Your staff were friendly and courteous. They seemed to be committed to providing us with the best service experience possible. Great Job. I will definitely use your company again and already have recommended ParkRideFly to my friends. Thank you.
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Great Experience!
Top of the line service, quality & attitude! Would not even consider parking at the airport. Made it a breeze even with tough snow storm Top Notch!
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We used the Albany Park and Fly. Everyone was wonderful from the check-in to the driver and we had to return two days early because of weather and your crew never missed a beat. We always use your service for any traveling and will continue to do so. Very Satisfied Thank You
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Best Way to Park at Airport
Great service, safe place to leave your car, they go the extra mile. So worth the extra money!
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Happy
Excellent service. Fast and easy all around. Well done!
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the folks at the Albany Park, Ride, and Fly continue to provide excellent service year after year. It's the only way I'll park when flying out of Albany Int. Airport.
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Great service
Pleasant efficient staff. Always happy with service here. Car was cleaned inside and out as we asked for this extra service . Well worth the reasonable cost.
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Excellent customer service!
The staff at the Albany Park & Fly are always courteous, helpful, and friendly. They always seem happy to see you, and want to help in any way. Terrific customer service!
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Excellent Services
We made online reservations and able to receive a discount rate using AARP. We arrived to the Albany Park & Fly on 2/20/17 @ 6:00 am, greeted by three employees. They sent me in to check in while they removed our bags from the vehicle. Check in was quick and smooth. The bus took us to the airport and the driver very polite, knowledgeable and humorous. Pick up went just as smooth. The bus was waiting for us. It was a full bus with people and suitcases but the driver was fantastic.
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The Go-To Place in Winter
Very courteous and friendly service. The go-to place in the winter (rather than the airport's economy lot) when the risk of returning to a snowed-in car could be a problematic issue.
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I Rely on Park and Fly
I always use Park and Fly instead of parking at the airport, because it's a great value for our money, convenient, and reliable. I don't have to worry about the stress of finding a parking spot at the airport. The drivers are always nice, and they drop us off across from the entrance to the airline. Often we come back from our trips late, and Park and Fly is a 24/7 operation. In the winter, they warm up the car and clean off any snow or ice that may have built up when we are gone. I rely on Park and Fly when I travel.
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Best way to go
Check in was quick and efficient. Employees met us at the car, took our luggage to heated van both ways, driver both ways (same one) was courteous, friendly and helpful with reminders about the procedure on our return. Nice to have the car warm and snow-cleared on our arrival back in Albany.
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Service, Convenience, Pleasant
I've chosen the Albany Park, Ride Fly for a number of years now and have been extremely happy with the service, convenience, and overall pleasantness of the staff every time!
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The Best Place to Park
Great place. Nice staff, efficient, careful and fast.
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Great service, friendly helpful
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The parkridefly is a convience I can always count on to be there to make my Vacation a smooth transition to the Airport. My car is always well taken care of. Especially in the Northeast with winter weather as a component...... snow cleared off and all warmed up. Thank you
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Wonderful Experience Every time
we dropped our car off for our southwest flight to florida. we were greeted with smiles, very professional and pleasant and we have been customers of this service for years because it is such a wonderful way to kick off our vacations. We never wait long for shuttle service after we return to the airport and again very nice way to end our vacations. In this instance it had snowed heavily and when we got into our car, it was warm, car was brushed off and ready to roll. Excellent!
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Great Parking Option
No wait time, drivers are friendly and efficient. I use this service for all of my travel out of Albany Airport (ALB)
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Happy traveler
Always such a great experience......cant believe I ever used the economy lot!!!
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Wonderful Experience. Will use again for sure.
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Stressfree Parking
Our first experience using Park, Ride & Fly was stress free & extremely convenient. Check-in was quick. Within minutes our keys were turned in, our luggage was loaded on the shuttle & we were on our way to the airport. The staff was very friendly & helpful. Upon our return, after a quick call, our shuttle was there to pick us up. After sitting outside for a week, during freezing rain & snow, our car was cleaned off, warmed up and ready to go when we returned to pick it up. We will definitely use Park, Ride, Fly again!
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10 years of dependable service
Fast, efficient ,friendly staff. I have been using this parking facility for over 10 years and highly recommend them. Thank you for being available to serve the public.
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A MUST in the winter
I recommend PR&F to everyone I know going on an extended trip. This is especially true in the winter when weather can make or break your parking, pick up & potential snow-clearing. We love that we are able to text our claim number prior to baggage pick up. The shuttle is waiting for us outside of baggage claim and our car is cleared off and warm upon getting to PR&F headquarters. Everyone is nice and quick to assist with our luggage. Everyone is very cognizant that we are traveling with two small children and encourage us to make their comfort, ease and safety a priority while PR&F employees take care of the rest.
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Terrific Service
Terrific service in all respects. I was, of course, particularly happy to get into a warm car that had been cleared of snow. Every person I dealt with was extremely friendly and exceptionally efficient.
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Deborah straub
Excellent service and a pleasure to use!!!!!!!it was so nice after a long day of traveling to have my car cleaned warmed and ready to go! Thank you for the special details. Definetly will be back you guys were awesome
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Definitely 5-star
Everything was handled efficiently -- there was no waiting, which is much appreciated when making connections at the airport. Everyone we dealt with was pleasant and had a good attitude. We arranged to have our car washed and vacuumed while we were gone, and what a fine job was done! Nice to have a clean, warmed-up car to come home to.
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Satisfied New Customer.
It's hard to write a glowing review about a parking facility, But when i compare with all the other parking experiences I have had I can only say I am sold and will only use park-ride-fly from now on. They only do what they advertise but they do it in a very efficient and comfortable manner. The other option is the long term parking where I park in a sea of vehicles, unload my suitcases from my car, and trudge to the waiting location until the shuttle picks me up. In inclement weather this quickly becomes an issue. However, worse is when I arrive back and wait in line in the weather waiting for a shuttle to arrive. Then a struggle to load up the shuttle with all the other waiting people. So a shuttle full of people meanders through ALL of the parts of the huge parking lots, one by one dropping people off until finally your stop. With Park-ride-fly I had no wait as I called when we started deboarding the plane. And eveyone just goes to one spot where cars are waiting all warmed up. Sorry for the long tale but I was so pleasantly surprised by just a parking experience I just can't say enough and highly recommend.
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Outstanding service.
Always a great experience. I love your services. There is nothing better than coming back from vacation to a warm car.
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Dec trip
Used service for many years. Highly recommend. Can't be beat. Car warm and cozy and free of snow
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Outstanding service. Especially the gentleman who drive the shuttle. Exceptional!
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Extremely Helpful
Because we were traveling with a physically challenged person, they were very helpful. They offered to drive our vehicle to the airport to drop us off and they told us they could pick us up with our vehicle at the airport. This was very helpful, I didn't realize they would do this. What a thoughtful thing to offer,
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We have used Park and fly before when traveling. We are very pleased with the service and the staff are always friendly and help with baggage. The price is reasonable and we know our car is safe while gone. One less traveling worry. Try them, you'll like them.
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Service was great ! As soon as I arrived was greeted by drivers came to my car as soon as I pulled in parking lot took out my luggage loaded onto shuttle . Check in was great didn't have to wait check in was very efficient didn't even take a minute was at the airport in 5 mins . I would highly recommend excellent service .
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Great first experience
This was first experience with this service and from start to finish we were treated very well with staff helping with luggage to the point of helping us to put in car. The drivers in both cases very good and got us there both quickly and safely. They thanked us for choosing and using there service and hoped we would do so in the future. The good news is that we had a great experience and again will be using there service early next year. Highly recommended.
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This was my third time using Albany Park Ride and Fly. As always it was a pleasure using your business. Everyone was so pleasant and very helpful. When I returned at 12:30 ish am and called when I walked out the door of the airport the van was there waiting. It was so nice to get into my warm and cozy car that night. Thank you!
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We have always had good experiences with your ParkRideFly Albany, NY location. Even when we got back two hours late at 2am. There were two gentlemen that helped us with bringing our luggage from the bus to our car.
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We have a special wheelchair van and the staff ALWAYS are super helpful.
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The Best Airport Experience
Super quick & friendly experience from the time I arrived at Albany ParkRideFlyUSA until the time I left. Will definitely use this service again!
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driver
drivers friendly - courteous and fast
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Consistent good frindely service. It was raining and driver made it a point o pull into protected entryway.
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We are happy returning customers.
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Recommended for worry free travel
It is an extremely valuable service for several reasons: I don't have to bring my car keys with me while traveling internationally, I know my car is being watched and protected and the bus to and from the airport is quick and efficient. The discounts make it an added bonus.
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Happy Travelelr
Traveling alone is not always comfortable, but your staff made it comfortable and hassle free. Coffee at 5 in the morning was an extra and tasted good to me.
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we have used park ride fly in the past and will continue to do so in the future. always friendly fast and courteous.
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Very pleased with the service received.
It was a very nice, fast, stress free trip to and from the airport. My adult daughter is disabled and in a wheelchair and everyone was very helpful. I will definitely use Park and Fly services when we go to Florida in November.
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Trip to Ireland
Have used you guys in the past and will in the future. Everything was fast and efficient. Perfect!
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I wish I could remember the name of the man who drove us to the Southwest check-in on Friday, September 2, 2016. Besides helping us with our luggage, he went above and beyond. When he was putting our luggage into the van, he asked if we got everything out of our car. My husband and I both said "yes". We are just about to go through security when I remembered that I left my jacket on the back seat of my car. I called your office and told the man (not sure if he is the one who drove us to the airport) who answered the phone what happened. He said someone would meet us at the drop-off location across from the Southwest check in. This man was so kind to go out of his way for strangers. We have been using Park Ride and Fly for many and years and will certainly continue to do so.
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Great service.
Check in and check out was amazingly quick and easy. All the staff was pleasant and helpful. No waiting and easy access.
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Quick and easy
So easy to drop off my car and take the waiting shuttle to the airport. And when I returned, the shuttle was waiting to pick me up and my car was ready and cooling down!
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Parking Review
Efficient and courteous as usual. Thursday's specials were great.
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always Love the service at the Albany Park-n-fly. This service is the way to go, it is more stream-lined than parking yourself.
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I totally trust my car to ParkRideFly USA
I have used this parking facility at lease for approximately 20 years or more. This service is always performed by the most pleasant, professional, polite and fast personal. The facility is neat and clean as is their shuttles. I trust this facility to take good care of my vehicle and its contents.
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Very satisfied customer
In my opinion, for extended parking at Albany airport, your facility is the only option. I make reservations on line so check-in is incredibly easy and fast. There is no wait to get to the terminal and upon return, I have never had to wait more than 2 minutes to be picked up. My bags are handled on both ends and the driver is always pleasant. Keep up the good work
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Dependability in a time when nothing can be depended on is first and foremost important to me; and I know exactly what to expect when I arrive--it doesn't change----yea !!!! Quick, efficient, dependable does it for me !!!
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Friendly service
Great friendly service. Once again in the early hours of the morning, greeted with friendly service.
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This is a great service! I highly recommend.
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Great service!
I always use Albany Park, Ride, Fly when I travel. They are fast, convenient, friendly, and efficient. I have never had an issue at this location.
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Great Experience
ParkRideFlyUSA was a wonderful experience! Not only was it quick, easy and pleasant, I was even able to have my headlight repaired while my car was there! I will definitely use them again in the future.
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Albany, New York - Great Service
The Albany, NY Park and Ride is very easy and quick. Everything goes according to plan, and everyone is very pleasant and super efficient. This place is wonderful to use!
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Fun trip to the Sunshine state
Park, Ride and Fly was convenient, courteous, economical and made departure and arrival a very pleasant experience. Both drivers were friendly and handled all our luggage in a professional, courteous manner.
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Denver trip review
I have used tha Albany Park/Ride/Fly before and each time it has been a good experience. The luggage is taken care of, the check in is easy and the ride to the airport is immediate. In the winter, my car was brushed clean of snow and it was warm to get into. This summer trip, the car was cool from the air conditioning and it couldn't have been easier! Personnel are friendly and very competent. I will use the Albany/Park/Fly again!
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Very friendly and helpful people on both ends of my trip. Thank You!
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Money well spent!!!
many people I know choose to park at the economy parking. I have used your facility for some time now and I have always been treated well, my car is always running (heat or A/C) upon my return. I will continue to utilize your facility for my future travel needs.
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Appreciated that as soon as I walked out of terminal someone was there. Also my car was running and cooled with air conditioning when I arrived for a pleasant ride back home.
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Great Facility
I travel fairly frequently and always use ParkRideFly Albany. It is efficient, prompt, and I really like having my car in a safe place while I am away.
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Consistently great service!
The folks at Park, Ride and Fly are always dependable, cordial and efficient. The van is only minutes away and the gentlemen who drive are always helpful and pleasant. Your service often makes the beginning and ending of long trips the smoothest part of the journey.
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Best in the business
I have used this business for 15 years plus. Would never go anywhere else. When the 9/11 tragedy took place and I was unable to pick up my car until four days past the reservation date due to being stuck in Miami with no way to get back to Albany, your company didn't charge me for the extra days. I will never forget that. I wrote numerous letters to editors of local papers telling how wonderfully I was treated and recommending your company, I wasn't wrong then and will always remain loyal to you.
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Texting the ticket # before picking up my bags was quick and easy, much better than the old way of phoning once you had your bags. The shuttle was waiting for me and left immediately. The drivers both ways were very pleasant and helped to lift my heavy bag into my waiting car. All in all the service could not have been better.
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Albany Park Ride & Fly
You guys are the best!!! I made the reservation, took my car in and before I knew it, I was on the plane heading for Florida. Didn't worry about the car at all. Didn't even think about the car. When I came back, I didn't call them until I received my bag, went outside by the area where they pick you up and called them, gave them the claim number and the woman told me that a driver was on his way. In a couple of minutes, there he was. I love this place...I will use them over and over again. Thanks! Also, everyone, I mean everyone is so, so nice. The BEST!
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It was perfect.
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Exceptional
I am a return user of Albany parkflyusa. Each time I have been extremely impressed with service! Everyone is kind and helpful. My truck looks like it's ready for the showroom floor after using the detailing service.
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Very smooth. Car running and warmed up. Snow cleared. Summer -- air on.
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Terrid Service Great Value
This is a terrific service and I use it every time I fly out of Albany.
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Great Job
A very positive experience. Service was fast and efficient and all the people involved were very friendly and courteous. When we got back we were tired and anxious to get home. The shuttle was at the airport in a very reasonable amount of time and when we got to the parking facility we were in our car with our luggage and on the road in no time, a very much appreciated service!
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As an older woman I was happy to receive help with lifting the bag out of the trunk when I checked in . Also the driver placed my bag in the trunk on my return.Both drivers were pleasant and helpful. I also want to commend the weekend scheduler, Steve, who lives in Rensselaer. He is always so kind to me on the phone and walks me through the scheduling process so easily. Good job guys!!
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Excellent process, friendly staff!
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A+ Service
I've been using your service for years. Always completely satisfied.
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Always wonderful service
Great, efficient, pleasant, personable, convenient service. Use it every time I have a flight.
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Tiffany R.
This is the first time that I used your service and I was totally impressed. Everyone was so friendly and helpful and explained the process to me very well. Since I came back from Florida to snow I was really happy that my car was cleaned off and warmed up. Thank you for great service!!!
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Our luggage was unloaded from our car as we checked in. All the guys were extremely courteous and efficient. We then boarded the shuttle with a very friendly driver. The complete process took place within a matter of minutes. Once we arrived at the airport, the driver helped with our luggage and showed us exactly where we needed to go next. So helpful. When we came back from our trip we waited a very short time for the shuttle and we were again greeted with a very nice driver, helpful staff. AND we got into a warm car! That was so appreciated coming from 80 deg. temps to 22 deg.
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I don't normally do reviews....
I don't normally do reviews, but it's worth taking the time for this one. I fly out of Albany Airport 3 or 4 times each year, and a reservation for my car at Albany Park & Fly is part of that routine. I may not rate as a frequent flier, but Albany Park & Fly treats me like one. Flying is not as much fun as it used to be, and leaving my car with them takes a few worries off my plate - in fact it's usually the most pleasant part of the traveling portion of my trip. It's really hard coming back to winter weather after visiting my daughter in Texas, and my car is always cleaned off, running and warm. The pricing is reasonable and the staff courteous and professional, without exception. Every time I fly out of Albany, I will use Albany Park and Fly.
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You made my parking nice and easy :)
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We have used the parking service (storing our car while on trips) for many years when taking trips out of Albany Airport. We have never had any problems and expect to use the service again in the future.
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No Other Aiport Parking Facility Begins to Compare ot Albany, NY
All personnel are cordial and professional 24/7 for check-in and pick-up in Albany, NY. We arrive and before we can open our car doors one or more drivers are greeting us and asking what luggage they can load onto the shuttle. Check-in process in the office is always smooth. Pickup at the airport is a quick response time and when we arrive at the parking facility especially in the winter the car heater is on, snow is cleaned off the entire car and it is backed into the parking space for easy departure. We do not even get any where close to the same service at other parking facilities as we receive in Albany. The price is in-line and lower compared to other parking facilities throughout the USA. The computer on-line e-mail offers are timely to up coming trips and along with the points program assist in lower the overall price. We recommend to all our friends who fly out of Albany to use their service. A smile and a kind word, from the employees at Albany ParkRideFlyUSA go a long way at the beginning and the end of the day. Other airport parking facilities should have their personnel come and attend your personnel training program and implement your outstanding customer service. Keep Up the Great Service.
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I LOVE USING THIS COMPANY AND THERE SERVICE!!
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Positive Comment
This parking service is one of the best run businesses we've ever dealt with- they are incredible in every way. The service is second to none, truly. There is not one thing that needs to be changed. The company needs to be commended for their outstanding efficiency and unbelievable attention they give to every part of their service. We have used them many times and have never been disappointed. We suggest this company to everyone!
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Easy peasey
Had a great experience with Albany Park, Ride and Fly. It's so easy! I made the reservation online and spent a total of 5 minutes at the facility on the way out of town. I texted them when I landed and they picked me up and had my truck warm and waiting upon my return. All for about $13/day. This is the only way to park, ride and fly during mid-Winter break in Upstate NY.
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Happy Parker!
Can't imagine not using your services! Fast check in, prompt transport to airport, returning to a nice warm car...all at a reasonable price with friendly service! Don't change a thing
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First time but not last!
Not sure why everyone doesn't use it!!!
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First Impressions
First time accessing Park Ride & Fly and now wonder why I had not used service previously. All individuals encountered were friendly, resourceful and provided the service you might expect from a top-rated entity such as PR&F. Will utilize this manner of parking when flying out of the Albany airport in the future,
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Top notch service
My husband has a physical disability . While I was checking the car in he received courteous assistance for himself and for our baggage . We were dropped off and later picked up at curbside and assisted in finding a wheelchair . Everyone we encountered was polite, friendly , and helpful . Furthermore , I know it had snowed while we were gone. From previous experience I was confident that our car would be cleaned off and warm when we arrived . While the outdoor temperature was 9 degrees below zero , my car was running and warm. Also , we were the last customers to arrive in that night , but we didn't feel rushed through . All of this for a reasonable price ! I have already recommended your service to others and will continue to do so .
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Great staff, especially the drivers. Very friendly and efficient. I tell all of me co workers to use your service.
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Excellent service
I have used your services for years and have always been happy with your staff and services. Thanks for making and coming home from vacation stressfree
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The best. Simply the best.
Abany Park Ride and Fly is simply the best run business I deal with anywhere, ever. The shuttle at the facility is always waiting, with a driver who takes the luggage from your car. Checking in is fast. Within 6-8 minutes from arrival, you are at the terminal. You call for the shuttle on return BEFORE you get your luggage, so it's almost always waiting, along with your warm car. For reasonable fees, they will arrange for car servicing while you are gone. Plus discounts and rewards points. I arrange to fly from Albany just for the parking.
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Park and Fly service
Services were excellent. Staff helpful and pleasant.
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You are the best. Came back to a clean warm car. A great ending to a trip.
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Curve service is great
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Great service
This is the first time utilizing this service at Albany International Airport after a friend said he used it and had a great experience. We dropped the car off early in the morning before our flight and within 10 minutes we were on a shuttle to the airport. They took care of our luggage right up to the terminal. When we returned 12 days later I texted the reservation from the plane after landing, walked out to the pickup area and there was a shuttle waiting, he checked to see if any other families were ready for pickup, found there were none and radioed that he was bringing me to my car. The car was started and warming up when I got there, the driver took care of my 3 pieces of luggage and I was on my way back to the airport, my wife was retrieving our checked baggage and I was there when she walked out the door. The only regret is I didn't have them wash the car for us, we will the next time. We will use this service every time we travel. The driver was very courteous and helpful. Nice job ParkRideFlyUSA - Albany.
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Albany--efficient and considerate
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Great Experience.
Check in was very quick. We literally parked the car and someone was there to assist with loading our baggage into the bus while I went into the office. We were probably only there a total of 5 minutes. Our return was just as good. I called the office when we landed and the bus was there waiting for us after we picked up our baggage. When we got to our car, it was already warmed up and running. Total time was less then 5 minutes. We would definitely use their services again.
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Albany Park/Ride/Fly A+++
I have used their service several times. The drivers are always friendly, courteous and helpful. I would highly recommend Albany Park/Ride/Fly.
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You folks always do a great job! I use you 3-4 times a year with the same superb service!
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Everyone was pleasant and efficient. I had an oil change also and receipt was in my car.
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No car worries
No matter what time of day or night I drop off/pick up, the staff is prompt, friendly and attune to details to make my transition more smooth.
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One step beyond terrific
I have used this service many times and all the drivers and desk staff are so friendly and efficient. This time they went one step beyond terrific. My battery went dead while the car was parked. They not only jump started the car but then charged the battery for 1.5 hours and left me a message about the service. This was amazing.
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I always appreciate being met promptly upon arrival at the facility, and being assisted with luggage. The office staff and drivers are always friendly and efficient, at check-in, upon being picked up at the airport, and during transport.
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Keep up your excellent work.
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Service was great!
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By far, the easiest and most convenient part of our trip!
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Friendly, courteous, efficient, and timely service from the moment the car is left at Albany Park and Fly to the return trip to retrieve your waiting vehicle. A life saver for the traveler.
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I always use Albany Park Ride & Fly when I travel. It is incredibly convenient, and in my opinion competitively priced in comparison with airport parking. The staff is very professional and friendly. I have never had an issue of any sort.
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Wonderful Service
We use park, ride and fly whenever we travel. It may cost a bit more than the remote lots but the service is well worth it. We got in at 1:15 a.m. this morning and the van was waiting for us when we came out, our car was ready and the driver put our bags in the car as the always do. We are always very happy with the service we receive.
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Excellent Service
I have used only the Albany New York facility over the past 5 years and have always had excellent service. Not once did I have to wait for the vehicle nor did I have any difficulties. I particularly like the new means of using the mobile phone to text in the ticket number and receive an immediate reply.
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Best parking choice for Albany Airport
This is the easiest parking service to use for Albany Airport. You never wait for a shuttle in either direction, you don't have to find a parking spot at the facility and you don't have to remember where you parked. No snow, no cold seats and everyone is pleasant, friendly and can't wait to assist you.
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We will definitely recommend your service, everything was very efficient, friendly and professional from check in, driver and arrival at Albany airport. Our return was equally smooth. The shuttle was waiting when we came from baggage claim. We could not ask for a better experience. thank you.
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Best Parking Albany Airport
The best place to park when using Albany International Airport. The staff is superb! The process is quite easy and in winter, you come back to a heated vehicle!
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Friendly folks, easy to get the car back, seamless.
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Highly Recommended
This is a wonderful and safe place to keep your car when you are away. They are quick to get you to the airport. A convenient text or call option once you arrive, and then a quick trip back to pick-up your car, which will be ready and waiting for you (nice and warm -- for those winter months).
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My flight was delayed making me miss a connection. I arrived one day later to Park and fly and was not charged an additional fee and was treated quite well. I was treated well and will return
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I have used Park Ride Fly USA for many years and have always found it to be a very satisfying experience. The office people, drivers and all others are very courteous, helpful, prompt and very pleasant. I intend to continue using this service in the future and highly recommend you to my friends.
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I am a regular user of Park, Ride and Fly. I love having my car ready and waiting. I usually get a deal through my email just at the right time. The drivers are courteous, friendly and very helpful. I know it's cheaper in the E lot at the airport, but I'd pay for the extras that Park, Ride and Fly provides. Keep it up.
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Excellent service as usual. Came back right after a snow storm...pickup was there in under a minute and my car was warmed up with the snow removed. You always meet my expectations.
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Pleasantly surprised that my car was cleaned of snow and warm...ready to go.
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Very good -*****
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Very nicely run organization. Friendly and efficient. Thanks. vince foti
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I really appreciated your service, especially when returning after a bad winter storm. My car was ready & waiting. The attendant even put air in my tire when he noticed it looked low. Thank you for making my return home more pleasant.
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I use your facility each time I fly and have always been very happy with the service . However as I have answered yes to above questions I did feel as though this experience was not as professional as all of the others. When we were picked up on dec 11 at approx 1:OO AM , the driver grabbed my bag and broke a tag with my husbands name and credentials on it, it cost was minimal , approx 10.00 but instead of mentioning that he had broken it , he just put the broken piece on top of the luggage. My husband saw him do it and was so tired he said he just let it go. I noticed it the next morning and was angry. The driver did not act in an professioanl manner at all. The least he could do was make mention of his mistake. In additoin my car had snow on the top and we struggled to open the hatch back. The reason I pay more for your service is so I dont have to clear snow . At 1 am after a 5 hour flight that was one hour and half late I was in no mood to brush off snow. Then when i went out to my car today to go to the grocery store i found on the passenger side a small dent. It was not there when we dropped off the car. Its is only a month old so I am extrememly careful where I park and pay close attention to details. I have contacted your facility and left my information. I will say this is the first time I have not been as satisfied as I always have been previously. I would expect a return call from your manager in regards to all the information .
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we came back on a very cold day, usually they have our car running with the heat on- this time the =y did not. we look forward to getting in a warm car and driving off one of the main reasons we use your facility. we use you at least twice a year
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Thumbs up
My go-to parking for the Albany airport.
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Excellent service, it was so nice to have the car warmed and within 25 feet of the shuttle on our return of a full days travel. I will certainly use this facility again in February and recommend it to anyone flying out of Albany, NY. Thank You!
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Excellent service!!!
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When returning, the extension handle on one suitcase did not work, making it very difficult to pull. I was so happy that (I believe it was Ricky) came way down the sidewalk to take both suitcases for the remaining distance to the van. And he also was very watchful, to notice another lady coming toward the van, and hurried to help her with her items, so she did not have to wait for the next van. I am always pleased with the courteous service at Park Ride Fly, and was very impressed today to be assisted pleasantly, and so helpfully, by one of your staff.
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Excellent service! Thank you.
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I made an on line reservation for 8 days of parking at Albany Park and Fly. I had an early flight out and was greeted immediately upon arrival with my bags being taken to a shuttle while I registered at the desk. After my trip back I called the Park and Fly and went to wait for a shuttle. After a very short wait a shuttle arrived. When we arrived at the Park and Fly lot my car was waiting, all cleaned off from snow, and warming up. The shuttle driver took my bags and loaded them into my car for me and I was ready to leave. Every aspect of the service was prompt and every person involved was very friendly and helpful. The services were excellent and I would highly recommend Albany Park and Fly.
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Will use this location for my car every time I travel!
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My Drivers to and from the airport were extraordinarily polite, professional, and helpful. It was a relief to know my car was in good hands.
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Will definitely be back.
This was our first experience using this service and it was wonderful! We will definitely be back. Staff was efficient, courteous, helpful. Thank you all.
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REALLY Good!
Used to use you often in the past, haven't recently(retired)...you're even BETTER than I remembered! Especially when it's snowed while away. See you again at Christmastime.
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Great service!
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Easy, efficient and a good value.
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Amazing service
I have always been amazed at the efficiency of the Albany Park and Ride. This trip I was equally impressed with their personal help when my flight was delayed and I called them. I love coming home and getting into a warm car ready to go!
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Love using Park and Fly over parking at the airport. Much easier.
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Use this service
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Use this service
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Awesome Service.
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great service
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We are always incredibly happy with Albany Park Ride & Fly. The drivers are always courteous, helpful and very friendly. We have never had to wait for a shuttle when flying out and no more than a couple of minutes when returning. Our vehicle is always ready and waiting, either warmed up or cooled down depending on the season. I would highly recommend using Albany Park Ride & Fly whenever you fly.
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Need to keep in mind people with mobility issues such as drop foot, bad hip, etc.
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So easy
I've used this service many, many times and can't imagine why everyone doesn't. Twice a year, we also include having our Escalade detailed. They do a wonderful job and it's ready when we arrive from wherever.
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Warm car when I returned from sunny Florida to 22 degree weather!
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I have been parking @ this facility for many years ,it has always been a good expierence. The counter help and drivers have always been very efficient and pleasant.
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Wonderful service. LOVED EVERYTHING&gt;
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Welcome Back!
My years of parking in the "E" lot are over!!!
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Always fast and friendly.
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Thankful user
I have recently become the user of a cane for mobility. Both the attendant that brought me to the airport and picked me up went beyond expectations in assuring my safety getting into the van and out of the van. I truly appreciated this.
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I have used Albany Park Fly & Ride several times over the past few years. If I ever had to wait to check in, it was only a few minutes. On my return my car is always ready for me and if the weather was cold the car was running and warmed up. The drivers are always friendly and considerate and always welcome me when I return home. I would definitely recommend Albany Park Fly and Ride to anyone traveling that wants to leave their car in a safe place.
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We
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Excellent service by all.
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Perfect!
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The staff at Albany Park and Fly are always top notch. I have used them for years and will continue. I always recommend them.
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Love this establishment
I love this establishment! Everyone is so friendly and the process from reserving to pickup couldn't be easier and faster.
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EVERYONE WAS VERY HELPFUL AND COURTEOUS
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The driver was very helpful with luggage, which we appreciate
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Superb! Attempted to rate you with 5 stars and it wouldn't let me... Thank you for being so professional.
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excellent service
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All of the staff were very personable and eager to help. We had pre-paid so the check-in process was quick and easy. We were on our way to the airport in record time!
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Best Part of Flying
Make your life easy. Use Albany Park Ride and Fly.
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The service was great but I think there were too many fees attached to the final rate you pay. The gasoline fee, airport entry fees, etc.
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I continue to trust Park / Ride / Fly.
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no worries about my car! very efficient service!
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Stress free parking
Always a pleasure to use your facility.
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Great Service
Great service
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Everything was good as always . However there was Damage to my left front bumper which I didn't notice until the next morning.
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Very efficient and friendly staff at the Albany Airport site - expedient service to and from the airport, so I can relax and know I will be on time. Thanks so much!
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courteous and helpful staff. No waiting.
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Secure and convenient
Convenient, secure parking, vehicle is warmed up and waiting when you get back.
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Once again ParkFlyRide made our trip the best. Check in quick and easy. When we arrived back at the airport from our vacation; used the courtesy phone and called ParkFlyRide. They were there to pick us up in less than 5 minutes. They loaded and unloaded our luggage and then put the luggage into our vehicle which was ready to go. Never a problem.
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From beginning to the end of my trip, it was so easy for me. Everyone was friendly ,helpful, and professional. I would highly recommend Park, Ride & Fly.
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This was our first experience and all aspects of the experience were first rate.
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I continue to be pleased with your service. I will continue to use it.
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It's so easy and convenient
Using this service was so easy. We dropped off the vehicle, were taken to our airline, helped with the luggage and then, after a VERY LONG trip home, were met promptly (EVEN THOUGH WE HAD A 1 HR DELAY) and were on our way minutes after arriving back at your facility! The on line booking couldn't have been easier - thanks for making this part of our vacation stress free.
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Excellent, efficient, reliable!
Absolutely Top Notch service and efficiency in all aspects. Pairing your parking with our stay at the hotel Indigo was just right for us on our return from a long tiring international trip! Thank you!,
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I have used the Albany, NY Park 'n Fly service for many years and have always found them to be professional and timely. It's a comfort to return from a business trip and not have to worry about where your car is or in what condition it might be. Only drawback at this location is entry and exit can be tricky due to it's location on a busy road.
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The best!
We have been using this facility for several years and always have a pleasant and positive experience. The rates are competitive and very reasonable and staff is professional, helpful and friendly. We plan on always using Albany Parkridefly.
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Excellent service every time. I always use Albany Park Ride and Fly whenever I fly out of Albany
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Everyone was pleasant and expedited the process for me. Thanks.
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Jennifer elmendorf
Checked in on 9/12 and checked out on 9/12. Trip was cancelled due to children's illness. When returned to get car no problems with attendants very helpful and radiant. Told clerk inside flight was cancelled said I would not be charged. Checked bank statement today and charged for whole trip. Had to call alb park fly who could not help, had to call reservation line who did assist. If days are not used on reservation you should not be charged, inconvience to make calls to request credit.
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Drivers have always been the "unsung heroes" of the business... they are extremely helpful, loading and unloading quite unwieldly and very heavy luggage. But, they also serve as a pleasant and calming influence at the beginning or end of the trip, particularly in the early morning when it's a race out of the house and you're trying to recollect your sanity. Some have even reminded me to make sure I have my phone before I jump onto the bus. In all the years I've used the service, I think I only encountered one somewhat surly or grumpy driver. Massages might be nice employee gifts from their bosses!?!
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This facility takes great care of you and your car! Check in and check out are fast and efficient. The trip over to the airport is quick and the driver helps with your bags. I wouldn't do it any other way.
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Every went smoothly and efficiently. Good job!
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Awesome and friendly staff. Very helpful and efficient. I will only use Albany Park Ride and Fly as I am very pleased with the service.
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Was pleased with the whole experience and will recommend it. All the staff that I encountered where wonderful. Great service to have in this area.
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The best! I have used this service before & continue to be very happy. Everyone is very professional & pleasant. Great job everyone.
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Fantastic Group in Albany NY
Love the drivers......they are the best and friendliest people. Lady at the desk is a dear. I had eaten celery sticks on way to the area, as I live an hour away, and had caught something between my teeth. You know how it is. I asked her for dental floss as I had forgotten mine and she was nice enough to look for some for me......could one ask for anything more! Cannot say enough good things and love my credits for free days.
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Excellent, courteous service
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Great service
Drop-off was quick and easy; upon return shuttle coincidentally was already at airport so pick-up was immediate.
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Efficient and Courtesy
When we arrived one of your staff members was right there to put our luggage in the transport van. The check in was very fast and the staff polite. When we came back from vacation we were picked up in under 5 minutes. Once the luggage was handled for us at the pick and drop off. Check out could not be more efficient. Our vehicle was ready to go.
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It was a very pleasant experience. Everyone we came in contact with was very knowledgeable, friendly, and helpful. We will be using your services again in the future.
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Your facility has consistently provided excellent service when we need to fly.
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Great service
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We always enjoy the very quick and efficient service.
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Great service!!!!
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I use your facility whenever I fly and have always been completely satisfied. Your inside staff and drivers are always prompt, courteous, helpful and pleasant. I always recommended your service to my friends and acquaintances.
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Not as great as expected.
If our plane is delayed, that is not our fault we shouldn't be charged extra. The drivers were dangerously fast and went fast around the turns as well. You can easily park your car at the air port and get the same service.
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fantastic service!
fantastic service !
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Thanks for being there.
Thank you. After a very long day traveling from one airport to another having your shuttle there was a piece of heaven.
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Great Experience with Albany Park Ride & Fly
This was the first time I used Albany Park Ride & Fly since it was the first time I used Albany Airport. It was a great experience and I will definitely use it again and will recommend them to anyone I know flying out of there and leaving their car.
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Park, Ride & Fly is a life saver for me because it eliminates the need to bother friends and family for rides to and from the airport. Thank you for being there!
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Highly recommended
I made my reservations on line so just had to make a quick stop in the office before I was on my way to the airport to be dropped right at the door. The shuttle was waiting outside for us after we landed. Great service!!!
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Time Saver
When I unexpectedly had to go out of town on business, Albany Park Ride & Fly took care of my NYS Inspection and oil change while I was away. This is not the first time they helped me out.
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Always an excellent experience wish I could say the same for United airlines!
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Love using Albany Park Ride & Fly, and use it for every trip we take. They are always friendly and helpful.
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Highly recommended!
I fly often and always use Albany Park Ride Fly. The staff is absolutely wonderful in every helpful way. I highly recommend them.
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Very Pleased with Albany,NY
I like the online reservation, helpful friendly staff, efficient transfer to the airpor, the efficient and dependable transfer from the airport to your facility and my car is waiting ready to go. I used the Burlington, Vt facility once,, compared to Albany,NY . it was a nightmare. Albany is a pleasure to use.
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Excellent service for the cost.
After having used the Albany Park & Fly many times, I can say I have always found the service polite, efficient and timely. The bus has always been available within 3-5 minutes to take me to and from the airport. When I have attempted to carry my own bags off the bus the driver has insisted he would do it. I especially like the "new" addition of simply texting the agency when I have arrived back in Albany and the bus and my car are available. It has been a Godsend when I traveled in winter.
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Upon my arrival at Park and Fly, there were attendants who were very friendly and helpful. I told them I had a new BMW and that there was a small mark on the car where someone had dinged the door. One man looked it over and said I also had a dent, which I failed to see..... he told me he was a professional and examined the car where he found the smallest of marks on the front right bumper. In my opinion, he could have been more relaxed rather than examine my car in such a business like manner at 6:30 a.m. The return pick up was fine, and when unloading my luggage from the bus and putting it into the back of my car, he was joking and said did BMW mean "brown monkey wine"? I think this was a dumb comment and should refrain from such.
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We have used Albany Park & Ride a few times and have had a wonderful experience each time. If we're flying somewhere for a few days, we always contact Albany Park & Ride. It's easy to set up online and the price is very reasonable. Thank you for excellent service once again.
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Only way to travel!
It was great to know that there was no need to worry about the usual hassle of finding a cab, shuttle, or walk to a garage area. One quick call, a short wait and we were on our way to/from the airport! Hassle free parking! Will use it again!
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I am very pleased with your service. I use it often.
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Great and care free service. I always use it.
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Great Service
Great services - nice to have some else drive. Pleasant driver and helpful. Will definitely use service again.
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Excellent!
Excellent service! Makes going to the airport hassle free!
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I continue to be pleased with the work that you do!
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Always the best!
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I'm extremely satisfied with the convenience of the service. Keep up the good work!
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Very pleasant and was wonderful getting into my air conditioned vehicle As it was already cool. Thank you.
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everyone was professional, helpful and very pleasant. I was surprised how easy this was :)
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Prompt & Pleasant
Always receive prompt and pleasant service. We tried Park, Ride, Fly on a referral from a friend and have used it every time we travel since.
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SERVICE WITH A SMILE
Just as in the past great service with a smile we will be back
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Thank you!
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Consistently excellent service
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We were very satisfied with the service at your park fly and ride. Everyone was pleasant and helpful. We will use the Albany park and fly when ever we fly out of Albany.
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Thanks for the help with parking and handling luggage. Drivers were friendly and careful with services. Well done.
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Excelled service, as usual
Friendly & efficient desk staff & drivers, as always.
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Excellent!!!!!
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Raleigh, NC
We use Albany Park & Fly all the time we love it. Would not change anything
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ParkRideFly staff is always helpful, courteous and polite. I enjoy using your services and always tell our friends and family to take advantage of this service when flying out of Albany, NY airport.
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have used company in the past and was very pleased
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Quick and efficient
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This is the best way to park your car and have full service with a smile.
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Good as always!
Always use Park Ride Fly. Will continue to. They are always prompt and helpful.
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We have been using Albany Park N Fly for years. Great service!
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Never a problem when I use Albany Park, Ride, Fly. Can always count on being efficient and reliable.
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Excellent Professional Services
I was impressed with the courteous and helpful staff members of ParkRideFlyUSA and the remarkable efficiency of its operations. The shuttle was at the airport to pick me up within 1 minute of my getting to the bus/shuttle stop and, when I arrived at ParkRideFly, my car was ready, it was running and the a/c was on. It was delightful! Thank You.
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Good service and no surprises!
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Excellent every time!
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A++ Airport Transportation
Ever since we found out about this service, we have not considered any other form of airport transportation. Always A++ service.
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This is a great service, and worth every penny! It isn't expensive either. I would recommend it to anyone. I am not an experienced traveler, but everyone was kind, helpful and MORE then efficient. When I landed back at Albany and requested my ride back to my car, they were there in less than five minutes. Every driver I had to and from was very nice and helpful. I would highly recommend this service, they made my travel easy.
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My only complaint is that the drivers move my seat when they park the car. I would appreciate it if they would put the seat back in the position that it was in. thanks
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Excellent service - great place to park
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Great Service
Another happy customer. Always enjoy the fast pick up service.
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Great Service
Your service is always great. Staff super nice and always helpful.
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Always excellent and friendly staff and service,no matter what time of day-will always return to Park and Fly every time we travel out of Albany
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It was a very easy and convenient way to have our car parked and taken care of . Drop off and pick up was perfect. Will recommend and use again . Very reasonably priced .
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Never been disappointed
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The driver who picked me up was not very nice.I was carrying a bag and had my hand full and he was very rude when I said just a minute my hands are full,he said need it now, and not in nice tone of voice at all,I have used you people for the pass 12 years and this was the first I came across someone like him.The man setting next to me said I guess he had a bad day.
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With the excellent service and fair rates you offer, I do not know why anyone would park at the airport!
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as always we are very satisfied with your service
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We have been using Albany Park &Fly for many years. Every time their service has been very good.
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I highly recommend Park, Ride, and Fly. We have used them every time we fly out of Albany Airport and have received excellent service!!!
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Almost Great
bus broke down on way to airport.. Short delay.. Car was detailed for our arrival which was a pleasant surprise.
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Great Service
Have used Park and Fly a total of 4 times now and will continue to use it for every vacation when we fly as well as recommend it highly to all!
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I have used this service for several years and have always found it completely satisfactory.
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Just Great Service
It couldn't have been a better experience. Friendly, speedy and super efficient. Your people are super helpful and I will recommend you to everyone I can...!
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Would Use This Service Again!!
shuttle bus waiting outside door....great experience!!!
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Friendly drivers and staff
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How is a person who may not have a cell phone supposed to contact you they have arrived?. The instructions were either to text or call an 800 number there were no public phones around. I had a cell phone but if my wife were alone she might not (hates them). You used to have a phone to directly call the location.
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Good service
Quick and efficient as always!
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Everyone was friendly and helpful. Service was quick and safe. I will definitely use this service again.
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Have always had a great experience with your facility and did again this time. Also have recommended it to family and friends. Thank You!
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Hassel free. excellent !
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Grat experience as always
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Outstanding service
Employees were very friendly. Car was warmed and ready for our drive home! We will use this convenient service again. Thank you!
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Kathleen M
I have used your facility previously & was very comfortable returning. Since my return home trip was delayed (& my arrival was late at night) I was happy that my car was with Park & Ride & I didn't have to worry about my safety ..
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Great service and friendly efficient staff
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Excellent service, helpful staff answered all our questions. We returned to Albany after midnight and were happy to find car all ready and warmed up. Great service!
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EXCELLENT to do business with !
I have used your facility SEVERAL times in the past and will continue to do so in the future !
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Use This Facility
I have been using Albany Park, Ride & Fly for many years now and I will never use any other parking facility. The online reservation site is SO easy to use, I print my receipt and just show it upon checking in--quick and fast! The shuttle leaves for the airport immediately and upon returing home, the shuttle is right there, ready to pick me up and go. My car is warmed up for me in winter and cooled down for me in the warmer weather. No inside checkout is necessary---I hop in my car and go! Really easy and convenient!
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Disney Vacation
We were flying via Delta Airlines, and arrived at your parking facility at 4 a.m. the staff was very friendly, efficient and an asset to your company. We arrived safely and comfortably at the airport, helped with our luggage and wished a safe trip. There were four people in our party and we were all treated very well. Thank you for offering an excellent service.
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Thanks for your help.
As a woman traveling alone it was a great pleasure to be able to rely on your friendly, courteous staff to handle the tasks of signing in, carrying my bags and transporting me to and from the airport.
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I trust my car's safety with Park Ride & Fly. I will continue to use this service and recommend it to my friends.
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Great service!! I will definitely use your parking facility again!!!
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super
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Have used Albany Park and Ride many time since I moved to the area 14 years ago. Always been very well satisfied with the service. Many thanks.
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Always quick and easy
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18 time user
As per every time that I have used your facility, it was a pleasant experience from the time that I arrived with my car until I returned for my car. My luggage was loaded onto the shuttle with a smile from the driver. The conversation from the parking facility encouraged me to have a good time and when I returned the same experience continued. Thank you. I will definitely return.
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fast and efficient which is exactly what you want
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each driver was welcoming
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Albany PRF always amazes me with their excellent work by being always on time, friendly and helpful. Thank you!
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very easy way to navigate the airport early in the morning and late at night
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Outstanding. First time for us and yes we will do this service again.
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You were very busy the night we came in and we did have to wait a few minutes for a second shuttle to arrive. This was not the norm from our past experiences but understandable given the number of people using your business that night. We have always been very pleased with the service we receive.
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Great, Fast Service
We have always been pleased with the service and the friendly and helpful staff when we have used it. We are not jet-setters by any means, but the convenience of your service is wonderful. This last trip, we had almost no wait for a shuttle or to get on our way once we returned.
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Excellent service, night or day.
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I always use your facility when traveling from Albany International Airport. Your staff is very courteous and I never have to wait long to have someone pick me up. I highly recommend Park Ride Fly USA.
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We have always had a good experience with ParkRideFly and have recommended to fellow flyers on the plane to use this facility. You can't beat the convenience of having your vehicle waiting for you in a matter of a ride from the airport with a friendly driver to take you there.
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cold and lengthy wait
On 4/9/14, 12 people waited outside the terminal for over 1/2 hour in 40 deg temp for the shuttle at 1:00AM. There was only 1 person on duty and he had to find all of the cars and bring them to the front before he could drive to pick us up. This was very unacceptable. The facility knew how many were expected on that date at that time. I do not blame the person on duty, but management failed. We have always had a prompt and efficient experience, but not this time. Also, trying to book a military discount reservation is very difficult. On a Sun, I tried for over 4 hours and got a busy signal. I gave up. This has happened before.
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Positive Experience Continues
We have been using this facility a few times a year for several years. Our experience remains positive at both the start and end of our trips.
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quick and car was waiting for me. very helpful. carried my luggage into car. Need signs to I-90 however, as I got lost trying to get to it.
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Great service!!! Thank you. Not one problem. We have used your service in the past and will continue to do so.
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Pick up took almost 25 minutes
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Great service
I love your service - always efficient and reliable!
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I always use your parking facility when I leave from the Albany airport. It is so easy to check in and the staff is extremely friendly and helpful. When I returned March 9, the weather was most unpleasant but my car was warmed up and ready to go. I consider your service a great value
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I came back a day early and the location could not credit me the day that I paid for and have been on the phone for 30 minutes trying to get a credit. Very frustrating, also on my last visit I had a small bag of garbage that I put in there dumpster and got a not so nice note to not use there dumpster for garbage.
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I use your facility every time I fly out of Albany because the associates are courteous, helpful and prompt. I book on line and I never have to wait to check in or get to airport. The vehicles are always clean and comfortable. When I return my vehicle is warmed up in winter(snow cleaned off) or cool in the summer. You offer the best service and not only will I continue to use your service, but also have recommended a number of people to your business.
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Great service
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Your service, and workers were 'top shelf'. We used your service many years ago, and found all aspects for your service totally unchanged. Would definitely use your service again. JFD
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We are so lucky to have Albany Park & Fly as an option at our local airport. I always have a pleasant experience. My only critique is the request for a credit card upon our arrival. I always pay in full and deliver my "Paid' receipt. I understand the need for payment if our flight is delayed or our trip is extended. A small disclaimer stating that a credit card is required upon arrival would be helpful. It's nerve wracking because we don't typically carry a credit card.
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Everyone at Albany Park Ride Fly was cordial, helpful and efficient. We had pleasant van drivers to and from the airport. I have used this service before and each additional time just gets better and better. Thank you so much for making the beginning and ending of our vacation flight plans so enjoyable.
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Great place to leave your car.
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very easy, especially when flying out early and returning late
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Good service. Nice to get into a warm car.
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Great Service
I could never find a place that is as helpful as your staff, so I never bother to look. It's like the old saying , If it's not broke don;t mess with it.
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Always prompt and courteous service. I recommended Park-Ride-Fly to friends recently, and they also were very happy with the service they received!
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This was my first time using Park & Fly. Didn't realize how easy it was. Would definitely use it again!!!!
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Great service!
Quick, efficient service! Car was warmed up when we arrived at the facility!
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grate service.made leaving for vacation much easier.
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Excellent service
Very smooth shuttle service like a well-tuned engine. I especially enjoyed returning to a warm car! Thank you very much for the great service.
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Wonderful group.
Wonderful drivers. Helped get my car warm and even found my cell phone I left in the shuttle, like a dope! We have used these guys for years and have never been disappointed!
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Excellent service. Fast and easy.
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Great service
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Excellent service. Price could be reduced slightly.
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I always use your service. You never fail me! I always refer your service to others.
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Great Service!
This is the only way to go when traveling. We arrived at 3:45am and were greeted immediately by a friendly staff member who handled all of our luggage. I went inside and gave our reservation number and keys and we were off to the airport within 5 minutes. The trip was only about 10 minutes and the driver drove safely. Upon arrival at the airport the driver carried our luggage to the curb for us right outside our airline terminal. I really appreciate that the lot is secure and I didn't have to worry about my car at all. Upon our return we called for the shuttle and it was there in about 10 minutes. My car was warmed up and waiting when we got there and all we had to do was jump in and drive home. This really could not have been more convenient!
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The BEST!
We ALWAYS use Albany NY facility. Never worry about our car no matter what the weather and everyone is pleasant, friendly and professional. The rates are competitive with airport as well - why would anyone go elsewhere?!
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Albany, NY Parkrideflyusa
I parked my van for a week-long vacation. It took less than 5 minutes from the time I pulled in to the lot until The shuttle left for the airport. Upon return from vacation the shuttle was there to pick us up within 10 minutes of the call. I will definitely continue to use this service.
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What a relief!
Our return trip was over two hours late getting in, arriving after midnight. What a joy to see the Albany Park & Fly van outside and the car ready for us to get in and head home. With an hour plus drive staring us in the face, this was a very welcoming sight after a long hard day!
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Best Parking at Albany
Best place to park when using Albany airport. Safe, reliable. Especially in the winter, come home to a cleaned off warm car!
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We've been using this service for years. We don't understand why everyone doesn't use it! We especially appreciate our car being ready and running when we get back and not having to drag our bags through parking lots to get to it.
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Yes you are correct in saying we have other choices but who would clear the snow or provide a warm car on return or even help with luggage for a minor savings? why park somewhere else thank you Dan & JoAnn
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Perfect ending to our vacation!
Returned to the cold NE today. As always, the car was nice and warm and awaiting our return. The shuttle was prompt and the staff so helpful.
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We've been using your facility for many years now...great people, great service!
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A most excellent experience to say the least.Made all the arrangements online;in and out was a breeze;drivers refused to even let you think about handling the bags yourselves;and the best part was having your vehicle warmed up and ready to go when you get back (it was 20 degrees outside!) Will definitely be using Park,Ride and Fly again!
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Excellent Service
Excellent service, courteous staff, efficeint and economical way of using a personal vehicle to get to and return home from the airport.
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Thank you Park and Fly!
I have been using Park and Fly for many years now, and wouldn't park my car in Albany any other way when flying out of town. Everyone is courteous (even at the wee hours of the morning and late at night!), my car is always warm (when arriving home in cold weather), and the drivers are so pleasant and helpful with my luggage. I have stayed and parked at hotels nearby, and had to scrape my car off after being in the warm climate for a week ~ NOT fun! I have recommended Albany Park and Fly to all my co-workers and people at my church. I am a VERY satisfied customer! Thanks for the opportunity to tell you! Sincerely, Patti Cody, Manchester, Vermont
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Excellent service. Extremely easy to arrive and depart. Super fast shuttle arrival. Pleased with service as usual.
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On this occasion I was a day late getting in due to an airline snafu. But my car was ready to go, and an updated bill was on front seat when I got in the car.
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We were greeted by a staff person but it was a few minutes. In the past, there has always been staff waiting right there as soon as you arrive, that wasn't true this time.
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Cars are safe & ready
Professional courteous staff. Drivers r always very helpful. I always feel my car is safe & well cared for when I'm away. Even when the weather is bad or cold, my car is ready & warm for me no natter what time I return from a flight
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Winter delight
I returned to a cold, snowy night and my car was ready and warmed up, but more importantly, I didn't have to dig it out of 22" of snow! Phew.
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I am always very pleased with the service I receive. Thanks so much for making my trip pleasant and uneventful.
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STAY AWAY
If you are handicapped do not use Albany Park and Ride. It was a horrible experience.
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Never park elsewhere
We have been using Albany Park Ride & Fly for several years now and have never had a negative experience. The staff is friendly and service is great. We texted for pickup before going to baggage claim and the van was there to pick us up as we exited the building. Perfect timing!
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Way to Go
After a snowy start to our trip, it was a pleasure to pick up our car already slightly warm and free of the snow that must have accumulated. Everything about the service was excellent.
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A great experience. I will definitely use your parking services again. Thank you very much for your great service.
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We have used Albany park and fly numerous time,customer service has always been "Top Notch". But this last trip we took ,the "customer Service" was way over the "Top". We left a car seat in our vehicle and our shuttle driver jumped on the radio and told the office and they got our car seat and put it on another shuttle and had it to us in less than 10min.I will always use Albany Park and Fly for personal and business travel.They always have our vheicle cleaned off of snow and it is warmed or cooling when we return.Thank You Guy's ,Great Job!!!Tom Lee!
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We used your service for a week. We had to leave our vehicle and get transported to and from the airport. Your service was excellent! We will use your service in the future, and recommend to friends/family.
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Upon return from Florida warmth it was nice to be picked up at Baggage Claim and be deposited at my car which was clear of snow and warmed up. No waiting, no schlepping my heavy bag thru the airport parking lot, no brushing and scraping snow off my car in the bitter cold. I've also found that staff is courteous and friendly. This was my 4th time using your service; each time I was very pleased. Keep up the good work!
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Love Park, ride and Fly. it is so nice to come back to a nice warm, defrosted car. You are the best.
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Excellent service!!
For the past several years we have used the Albany NY facility each time we fly and have always been treated with courtesy, friendliness and efficiency. The shuttle service to and from the airport is always timely with the drivers pleasantly handling our luggage. Every request is personally taken care of and we are made to feel welcome and appreciated. It is wonderful to return to a snow free and heated car! This time we tried the car wash service and were very pleased with the result and cost. We highly recommend this facility and will not park anywhere else when flying out of Albany. Kudos to all the staff.
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Courtesy and efficient staff. Every aspect of service was delivered as promised. Excellent experience.
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great and efficient service !
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This was my first time using the service and I was very pleased. The whole process was easy and I would definitely use the service again.
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Coming home
Great service with a smile-timely, efficient. My car was warming up for me when I arrived from my trip. Thanks so much
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Excellent service! Drivers friendly and always there to help with luggage. Car ready and waiting for our return.
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All your staff from office reception to dispatchers plus the drivers are ALL true professionals and very courteous and efficient in all their duties.We have used your Albany facility many times in the past and will continue to do so in the future.We also mention to our friends that your service is always the one we use.
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great service...welcoming staff
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This was my first time use, and I was greatly impressed and surprised! Thank you so much. I will definitely use your services every time I go to the Albany airport.
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Great drivers, pleasant and professional
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Cold night - warm car. Very efficient, been using the service for many years.
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Drivers both ways were courteous friendly and efficient. Shuttle was waiting for us as soon as we retrieved our bags. Our car was warmed up and ready for us on a bitter cold night. Very much appreciated. Whole operation extremely efficient. Will use your service on all our trips.
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We use Albany Park, Ride & Fly all the time because of the great service and friendly staff....they're the best!
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Courtesy expected
As long term customers we were very disappointed upon our return to Albany...the courtesy phones at the airport were not working properly and the phone at P&F was not answered in a timely fashion. Our car was not warmed up and waiting...the wrong car had been retrieved as the number was called in incorrectly. The person at the desk offered no explanation or apology. I must say this has not been our usual treatment but there are other choices available for long term parking.
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No problem parking!
Great way to enjoy your trip - know that your car is safe - upon return, it's heated and cleaned of snow - definitely a plus in the winter!
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M.H. travel 1/6/14-1/16/14
From on-line reservations to front desk personnel to the drivers and baggage handlers, everyone was professional, friendly and timely. I was concerned on my return flight home, as I misplaced my claim ticket, but the staff were gracious and sympathetic and found my reservation and car. I have used Albany Park & Fly multiple times and will continue to do so regularly! I love that my car was cleaned off from recent snow/ ice and pre-warmed. Thanks to all.
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Happy & cost conscious
Your people, facility & business process worked well yet again for us. Everything went smoothly. As long as the prices don't rise, we will use your company again.
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It was wonderful to be able to get into a nice warm vehicle that was free of snow at 12:20 am. Great experience
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Extremely satisfied!
Excellent resource and excellent service!
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great people great sevice
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The Albany Park, Ride and Fly team is friendly, quick and helpful. There is a true value to utilizing this service!
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Better than airport parking
Why park any place else. Great staff, organized, they take care of your car like its there own. Why park in the airport parking when you have this service so close by.
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Easy Parking
Everything went as described on the web site. Staff were courteous and helpful. It was an easy process from start to finish. Nice returning to a warm car!
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Good Job
Have been using you for 20 years ever since being hassled at the airport long term lot...I have been pleased with your service and would not think of using anything else
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A great and personal service. On one of the coldest nights, everything was perfect. I could not recommend it more.
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My truck had the snow removed was running and warm on a very cold night, every time I have used your lot everything has been excellent service, thank you!
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Staff understands the meaning of customer service.
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Warmed car
In negative temperatures, it was nice to have the car warmed up and snow free!
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From on-line reservations, to drop-off, to pick-up my entire experience was great. I always leave my car at Albany Park Ride & Fly. It's safe and convenient. It's also nice to return to a warmed up car!
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We have used Park, Ride, Fly several times and the staff is always courteous and friendly as well as very quick to get us to the airport and back. We will definitely use their service again. Our car was warm and waiting for us on a cold evening. Great service!
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This was our first time with your business and the experience was wonderful! The efficiency when we arrived was outstanding and we were on our way to the airport within minutes. Though it was early (4:156 a.m.), your staff were alert, courteous and friendly. We could not have asked for anything more.
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Love Albany Park, Ride & Fly!
As always, your service was top-notch. We were greeted by a friendly driver, our bags were loaded and unloaded at the airport by the driver, and we came home to a warm car from which the snow had been removed - what a blessing! We won't fly from Albany without using Albany Park, Ride & Fly. The rates and discounts are great as well.
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email notification and text option upon arrival worked well
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Very polite staff who were also helpful and friendly. We will not hesitate to use Albany Park Ride and Fly when the next travel opportunity arrives.
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Great Service
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Was unaware of a discount for reserving ahead until a friend told me . No mention was made of it upon calling the 800 phone # to reserve , thought it could be made know by P & R to repeat customers .
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Fantastic
Awesome service as always
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EXCELLENT SERVICE!!!!!!
You guys are the best1 So quick and efficient and your drivers have to be some of the nicest & most pleasant people around! I will use your services on every trip i make and recommend you to anyone that will listen!! So nice to come back to a car all warmed up and ready to go!
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Karyn s
We greatly appreciate your service. Your prices are fair and the service and staff are efficient and friendly. We have used you in the past and have always been happy.
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Always the same friendly, helpful and courteous service! So nice to have the car all warmed up and ready to go. Thank you.
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As I always receive the utmost attention to my needs, I return to your facility each time I have the opportunity to fly out of the Albany Airport. I have recommended your business happily to may of my friends and will continue to do so.
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Excelletn Service
Very quick service to and from the airport and the staff are helpful. Have used the service numnerous times due to the convenient access to/from the Northway (I87).
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Courteous, personable, efficient help made traveling a pleasure. It was a pleasure using your service. I will absolutely recommend using your service to everyone I speak with when traveling to and from Albany airport. We have ALWAYS had a positive experience.
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Wonderful Staff
At Albany Park and Fly it's not possible to say anything more about them, their incredible actions say more than words can describe.
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I always use park/fly when I travel. I know my car will be safe and cared for.
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How wonderful to have our car all warmed up, free of snow and ready to go at midnight when we arrived back to Albany from Charlotte!!!!your drivers are extremely caring and reassuring . We are on our 80's and needed a little extra aide. Your drivers were most accommodating. Thanks to all of them. The Huntington Our 80's
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Great not having to worry about the safety of my car. Also, having the car all warmed up and ready to go was awesome !!!!!!
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Service was good, shuttle was very cold on trip to airport but comfortable on the return trip. Service was easy to use and got me where I neededto be on time with no fuss. Loved my car ready and waiting for me when I returned.
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Modernize your computer system for better customer service
I had to return early because of the snow storm. It is a real hassle to get a credit for coming in early and I assume Park and Fly counts on people not going through the hassle of calling or using the web site to get a refund. It should be easy to do right at the office but it isn't. It took me until 6 pm to get my credit today and I returned on Friday. Something need a to improve for better customer service, the person who helped me was at the mercy of an antiquated computer system and did what the could to help...he was great. Park and fly needs to modernize.
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Warm and toasty
We went from 78 degrees to 8 degrees and our car was warm and toasty. Park and Ride in Albany, NY is great.
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High level of service
I have used your facility many times and have nothing but the highest praise for the service I've received.the car is always ready, which was particularly appreciated today when it was 12degrees upon our arrival.
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Service with a smile goes a mile!
Pulled in was greeted very pleasently and my tire was totally flat. Was told to not worry about it an go on vacation and tire would be taken care of by the time I returned. It was taken care of! Service like that is what makes a person come back. Congrats to you for running a great business. Sincerely, Vince Foti.
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Consistently great experience over multiple years!
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Drivers are great, friendly and knowledgeable
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The staff was courteous and very helpful. I will use Park Ride Fly Services in the future for sure.
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Always an excellent experience, friendly and efficient at every step.
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wonderful, wonderful, wonderful......
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Would book again in a heartbeat!
We were greeted before even entering the building. The transition couldn't have been better. When we returned from our trip we didn't even wait 5 minutes from the time I made the call. Everyone was absolutely professional and friendly.
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Traveling can be such a headache. Your company was the very best! No stress AT ALL. Pull in, park the car in front of the building, head on in to the office, get on the shuttle and BAM You are at the airport! Upon arriving back, it was just as easy. Pick up the phone in the airport lobby, give them your ticket number..(if you don't have it just your last name will do) walk outside and get on the shuttle! Withing 10 minutes I was at my car...the car was running and warmed up. A big Thank You from the driver for using the services! This was almost the best part of the whole trip!. You Have My Recommendation Any Time Any Place! Thank YOU ParkRideFly! If ever I travel again YOUR IT FOR ME!
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We have used your services for years and never had ant problems. Last night we had to wait for about 10 minutes after calling, which was unusual. Normally the vehicle is there in about 5 minutes. The driver was very good though and handled the baggage and overflow well.
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Best ever!
Everyone there is always professional, especially the drivers. Had my escalade detailed, again, and it looks like brand new. Thank you for you wonderful service. I recommend you to everyone. Terri Hart
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C. Kobus
This is always a great experience... never have any problems... will continue to use it. Thank you!!
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Great service. Loved that the car was all warmed up upon our return.
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good
Excellent Service
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When I arrived I had what I thought was a major problem with my car (terrible noise in the rear). A guy jumped into my car and took it for a short drive and then told me what the problem was and then said they would fix it. When I was waiting for my plane to take off , I received a call telling me it was fixed and there was no major damage. THANKS Park & Fly!!! You're the BEST!
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Very fast, convenient off the Northway and back on again. Quick trip to the terminal. Pleasant drivers.
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Very good experience
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First time using your facility and I was totally satisfied and actually impressed by the operation and friendly/helpful staff. Being pre paid all I had to do was leave the van, go to my warmed up car and leave once staff loaded my baggage. Thanks for a extremely pleasant experience and I will use you for any future flights. John
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No muss, no fuss
Easy to get to. Quick sign in on arrival. No waiting on either end. I will definitely use this service again.
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Love using this service during the cold weather since the car is warm and ready to go. I know my car is safe. Also, late arrivals are a safety and comfort feature.
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From an early AM departure to late night return, efficient, courteous service
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Greta service!
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Everyone I dealt with was very nice. I was thankful for the shuttle driver's help with the luggage.
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Always Excellent Service.
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Safe and secure!
The on-line reservation system is the way to go. The staff takes care of your luggage as you drop off the keys. Texting your arrival back at the airport receives a timely response saying your shuttle will arrive shortly. The driver takes care of luggage, and helps put it in your car. Which is running with the heat or AC running. No need to go inside, the billing is done automatically. Great facility! I wouldn't leave my car anywhere else!
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It was so great to have a warm car to drive home in. thank you so much!!!
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Having text messages instead of voice calls to get the shuttle ride from the airport and the car warmed up ahead was perfect for travelers with hearing loss. Thank you, thank you, thank you!
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I used the park and ride service only. After returning from my trip and reaching the baggage pick up area, I texted park and ride with my claim number in both the subject and message lines. I received an automated reply. After waiting out in the cold for 10 minutes after receiving my luggage, I tested park and fly again, and I received the same automated reply. I then called and spoke to a real person. I was told that without my claim number, they could not pick me up. I informed the person that it was in my text, as mentioned above. After returning to park and ride with my luggage, the driver asked me to go into the office to speak with the woman at the desk, so I did. The woman told me that they didn't get my claim number. I showed her the text conversation and pointed out my claim number in 2 places. She then told me she didn't get my claim number. I showed her again! She then gave me a ticket for a car wash! Very frustrating experience and I felt that I wasn't being heard. I felt that my opinion (the facts) were not important to the staff. This is a very good example of BAD customer service.
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As always, a wonderful experience at Albany. Staff is attentive and courteous!
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Great Company
Wonderful service. I use you each and every time I fly.
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We have used your service many times in the past and always find it friendly and convenient. We travel a lot during the colder months and having a nice warm car to get into is always a great welcome home. We refer your service often.
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Charges for extra services.
We've used your services for parking numerous time and have always been pleased. This trip we had our car vacuumed. They did a fine job. My only question is why were we charged an airport fee on this service? Doesn't seem right.
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I always appreciate the prompt and friendly service of being greeted, quick check-in, and prompt pick-up upon return. This time I was able to take advantage of the free parking days that had accumulated, and that was very helpful. Thank you!
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Wonderful service!!
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You guys make it all so easy. Prompt and pleasant. I have used this company many times here in Albany, and Queens NY, all great!
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I have recommended you to others.
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We will use your service whenever we travel by air.
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Treat Yourself!
This is a WONDERFUL convenience for old ladies like me, who travel fairly frequently and come home pooped.
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Off-Hours Customer Service
My car broke down on the way to the airport at 5:30 am. I tried calling the phone number on my reservation to modify or cancel the reservation - or even just to let you know that I would not be there on time. The person I spoke to said that they could not help me and to call a different number during business hours. Since I was on an airplane, then immediately out of cell service during business hours I was unable to do so.
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I have been using ParkRideFly for over 10 years. The service has always been great. Thanks
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Excellent service
Great service--very prompt and efficient. Easier than parking at the airport itself, and with fewer worries.
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Great Experience
Overall a wonderful experience-Would recommend to anyone traveling!
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Great experience
Always a pleasure doing business with this company. Best of the best!
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I always use you. I have come to depend on a reliable, efficient and courteous service.
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Convenience!!!
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It is always great having your service, especially after a long flight and arriving at midnight! Many thanks!
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Efficient and pleasant service every time.
We have used Park & Ride many, many times over the years and have always been pleased with the service. We have never had a problem and will continue to use it in the future. We have recommended it to many others. Thank you for an efficient and pleasant experience every time.
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Easy and I'll be doing this again
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Had my car detailed, a great job even with the airport tax added to the pricing.
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Awesome service once again.
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Thank you for the always courteous and efficient service
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Cost was a little higher than I'm used to, and I used a free day. All in all, I love your service and use it whenever I fly!
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Seamless..................
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Great Way to Park
You have a great service with helpful and courteous employees.
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Great service
Once again; no problems. When we pulled in at 4 in the morning someone was right there to greet us and put our luggage on the bus. The check-in quick and easy. When we returned we had less than a 5 minute wait. When we got to ParkRideFly our car was ready to go. Excellent service!
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Great service
Staff are always pleasant and my car is ready for me to drive upon my return (an especially wonderful service in the winter after a snow or ice storm). I never have to worry about dings or scratches from other drivers who may have parked next to me in an airport parking lot. I highly recommend this service.
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you are awsome. i recommend you to everyone who has to fly from albany airport. keep on doing an awsome job :)
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Great service. Easy on line reservation, fair price, pleasant staff and my car was washed. I couldn't ask for more. I will use again and highly recommend.
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always comfortable leaving my car with "Park,Ride & Fly"
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Friendly efficient service
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Very efficient service, very friendly staff. We have used this service in the past and will continue to do so for our future trips. Will definitely refer Albany Park and Fly to others!
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Peace of Mind
I always use Albany Park, Ride & Fly whenever I travel from Albany Airport. The service is excellent and give me peace of mind knowing my car is safe and secure!
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Smooth service...eases travel stress.
This was my 4th time utilizing Albany Park Ride & Fly (APRF) service. It has been a very good experience and I plan to always APRF in the future. RY
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I've used your service for long time and will continue. I texted for the first time yesterday and was pleased with the process. I also like the point system.
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everything was fine. The only issue was that I was not able to apply the Summer 10 and the clerk at the check out couldn't do it, can you assist with that?
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I won't leave my car anywhere else. I have total faith in thi plave!
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You Get What You Pay For
Professional operation with enthusiastic staff, very efficiently done. A little bit pricey compared to available competitors -- I always have to ask myself again if the higher price is worth it -- but generally I end up deciding that it is. Surely it's worth it for shorter trips, but for a trip of more than 8-10 days, I'd probably have to go to the less expensive competitor.
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We are always pleased with the service at Park & Ride. That's why we keep coming back. We can rely on them without worry. Our plane was delayed 2 hours and we were the last flight into the airport well after midnight. They had the schuttle there less than 5 minutes after I called.
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Park, Fly, and Relax
I use Park and Fly whenever I fly in/out of Albany International Airport. It's convenient, hassle-free, and reliable. I recommend this service to other passengers so they can also take advantage of this wonderful service.
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My husband became very ill on the plane, an airport person used a wheelchair to transport him to the curb parking area (& she graciously helped to make the call), within minutes, your vehicle appeared curbside. Your driver was very nice in hopping out to help us with our bags & get onto the shuttle & in our car. We have used your services in the past & look forward to the next trip & your service. Thank you!
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Excellent service.
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Great Customer Service
Staff at the facility were pleasant and efficient. Drivers were very helpful, friendly, and provided great service. I made the notification call when we reached the baggage claim area, using the 800 number, and the bus was there within a minute of our exit from the terminal. After a long day of travel, it was great to picked up so quickly, and to have the driver load our bags into our car .Excellent Service.
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Friendly, helpful, considerate staff make parking and flying a joy!
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The man who drove the bus both on our departure and return was particularly friendly & very helpful. He went out of his way to see that our luggage got to the airline counter.
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Staff went above and beyond to assist me. I was traveling unexpectedly due to family illness. Thank you to the staff on 8/17/13 and again upon my return late 8/28/13.
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At other airports the parking shuttles drop you at your car wherever you parked it, or in the middle of their lot and leave you to fend for yourself. Then find the exit and wait in line to get checked out. This experience in Albany was fantastic, you parked my car, and it was running and ready at the front of the lot on my return at 11:30 PM. Thanks
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Overall performance was just outstanding with such caring operators. Hang on to your operators!
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Best car parking service I've ever experienced. Would recommend your facility to anyone.
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Senior lady appreciates service
Thanks for loading my suitcase in my trunk as I am a senior lady and appreciated that service.
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I have a couple of issues to complain about. 1-there was a wad of chewing gum on my bumper 2- the return driver was rambling on about nothing and a little strange.
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Always have great, speedy service at the Albany location!
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GREAT WAY TO TRUST YOUR CAR
The gentlemen who drive the buses and load the baggage are so polite, cheerful, and efficient. You don't always see that these days.
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I have used this location for several years. The staff is very pleasant, accommodating and efficient.
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The staff was great. I would not hesitate in using this facility. Highly recommend Park N Fly.
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We were met before we even got out of our car! All were exceptionally friendly and helpful, inside and out.
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You guys are the very best!!!!
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I love the service, but was throwen by the texting. I expected to call as I have in the past. Did get the phone call in, but it took a couple times and then had to wait longer for the shuttle. Will be aware of change next time. I'll see how it works.
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Services were very quick and efficient. Would definitely use Albany Park Ride Fly USA again.
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smooth
great service quick and easy
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Small World if Sue Trimarchi is from Albany NY
In Albany NY I knew a family named Trimarchi, as I recall there were boys who went on to be accountants and I think there was a girl name Sue Trimarchi. The World just got smaller if it is the same person who I see on my email as your Online Director. I appreciate your service and have become a frequent user club member. I hope to travel more in the upcoming years. Keep in touch if the Sue Trimarchi remembers the Albany Teen Center, I was one of the Counselors. Please pass this note onto her.
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I always use your service when I fly out of NY. Your at a good price, you take care of all my needs and my jeep is alway there when I need to go home after my trip, looking as good as when I left it. Your the top of my list when I go some place and I talk your company up to anyone who is going out of Albany.
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I liked being able to make a reservation on line and pay for it on line - very convenient.
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Very easy!
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I always use your service! Your company is reliable and I know my car is safe.
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Albany NY Park and Fly provided excellent parking service during our trip. We did not have to worry about any parking issues. We would definitely use Park and Fly again. Thank you.
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Good job as always
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Great Job!
Used the parking and shuttle service to the airport. Everything was wonderfully fast and easy, and all people were extremely friendly! Arrival and departure were a breeze, and it was so nice to be able to have a return flight that landed after midnight and feel as safe getting to my already running, aired out, luggage loaded car as if it were noontime! I cannot imagine the service being better than it already is.
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EASY!!!!
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Great service. Takes the stress out of parking.
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Was a crisp efficient operation from start to finish. Great idea to do oil changes etc?
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Service is prompt and efficient. I expected to be just leaving my car but was surprised by the many services offered. For a nominal cost I was able to have my car washed, vacuumed, windows cleaned and dash dusted. They did a great job.
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We did not have to wait long at drop off or pick up. Your staff was friendly and helpful. Great Job!
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I always feel safe when leaving my car with you when traveling from the Albany Airport.
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Great service
Albany Park Fly Ride has always been the best choice for me. It is quick, convenient, and the staff have always gone above and beyond to provide service. It recommend it highly for Albany NY airport parking needs.
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Best place in Albany to park! Efficient, cost effective
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Excellent job
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I thought you guys were right on the ball. Quick, easy , in and out, it was great. Thanks for the good service.
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Great Service for Travelers
I have used Albany Park Ride & Fly many times and will continue to do so. Operators are friendly, helpful and right on task. The service saves time at the beginning of a trip - not to mention the hassel of looking for a parking place - and at the end as well, since services are pre-paid. Best of all: I don't worry about the safety of my car in an unattended lot during my absence. This is a terrific boon to frequent travelers. That reservations can be made and paid electronically makes it even better. Check-in takes about 45 seconds.
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We have been using your service for years and have always been more than satisfied. Keep up the good work.
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I would recommend this service to anyone who needs to travel. They get you to the airport and leave you where you need to be with no hassles. You always know your car is safe. No worries there. If you make your reservations online and prepay when they pick you up, your car is ready and you are on your way home. No need to go to the office.
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always a good experience... thats why I keep coming back!
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Have had 2 recent needs to use your company and have found our experiences very positive. Thanks for your friendliness and professionalism.
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We always use your service. We have never been disappointed.
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Awesome service
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What a surprise to have my car running with the heater on. This was a consideration that I least expected. The courtious attending staff made my decision quite reassuring to use your services. Kudos
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Outsatnding
Good service, fair price - What more can you ask for?
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Never disappoints!!
Have used your service in Albany many times; never disappoints. With online reservations now in use; even better. Quick, efficient, courteous, seamless service--minutes from your arrival at the facility to the shuttle ride to airport. Quick and efficient pickup from airport at arrival and back to facility where vehicle is waiting for us. Keep up the high standards; we love it!
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PARK RIDE FLY is the only way to go!
This is the second two-week vacation this year that we have used ParkRideFly. We have been using the serice for several years and would never choose any alternative. The service is always perfect...from the online booking to the check-in at the facility to the trip to and from the airport to the helpfulness of each and every staff member
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This is a wonderful service and place to park at Albany Airport
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Great Service
Everyone was more than pleasant and accomodating from the point of departure to our return. We were the last people to come in that night and the driver never complained and went out of his way to help us.
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We have used the Albany Park, Ride and Fly many times and always recommend it to our friends. It is always a quick and efficient trip to and from the airport.
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Service was coureous, efficient and fast. Thank you!
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When traveling, all a person wants is efficiency. Get me to the airport on time, right? That is exactly what PRF did for me.
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Have used ParkRide&Fly many times and will continue to do so.
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I have been using the Park N Fly in Albany, NY for all of my trips and will continue to do so. Have recommended them to several people. It is easy, safe and convenient.
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great
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My only suggestion is for the phone operators to be more customer oriented when booking. For instance, we are military and that's the discount I usually get. However, there was a special going on that would have been better for us. The rep did not point that out - I happened to find it on the website after and had to call back.
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I have been a customer for many years, don't recall my first impression. Very pleased with the service.
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I've been a regular user for decades and will continue to use the facility with pleasure.
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Fantastic experience - more than i expected; nice to have shuttle waiting for me on a cold winter return at midnight
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organized and efficient
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W We always recommend your services to our friends.
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Been with you for years. Love the service, the convenience, and everyone is always prompt and efficient.
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Upon our return to Albany I tried texting the facility with out claim # - worked out great! Thanks
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I have used your facility over several years. As i am retired I do not have a frequent need but having a spread out family I do fly quite often and really appreciate the convenience of having my car waiting and not inconveniencing (not sure that is truly a word) family and friends especially in the middle or late evening.
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As we left your site last night my husband commented "That was very civilized " I fully agreed and it was past midnight and 4 planes came in within mins of each other Great service from great staff!
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great job
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Driver back from airport was not as customer friendly as you would like. It was after midmight but he was a little "short".
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awesome and easy to use. Would definitely use again and recommend to friends.
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We always use this service when we fly out of Albany - it has always been efficient and stress free. I was able to use an on-line discount which was a bonus. Our drivers were courteous and got us there and back quickly. After returning to thirty degree weather from Florida, our warm car was great! Now if we could only do something about airport security lines...
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We always use your service and always will.
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I was freezing upon my return and was so happy to jump into a warm vehicle!
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I am continually impressed with the positive attitude and very prompt service your people provide!
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Excellent friendly service. No complaints
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I have used your facility for several years now and find it a very good experience. Your people are always friendly and helpful. I will use you every time I fly.
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I love the Albany ParkRide & Fly! Your people always do such a good job of making my travel easier - from removing my luggage from the trunk upon arrival to putting it back in there when I leave - everyone is always courteous and fast!
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Always use you when we travel, great service.
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Always satisfied with your services. Thanks
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WE were transported immediately by an efficient and friendly driver. Also, the shuttle was at the airport when we returned!
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Let me say that as a regular business traveler I appreciate Albany PRF. I only want to raise two concerns. During the holiday week in February they had inadequate staff and I waited 30 minutes to get taken back to my car. I have also noticed customers going directly to the location and paying for parking then. This delayed my departure from the location to teh airport 15 minutes this visit because of inefficient front desk method to checking people in.
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You go over and above! I did refer one of my friends to park/fly when she went to Fla during Feb. break. She is a teacher. Her name is Annette Selig.
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Very efficiently handled.
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I've ben using the Albany Park Ride and Fly for years and will continue because of the ease and convenience. I also recommend them to all my fiends who travel.
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Great service. Friendly courteous staff. Thanks so much!
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friendly, efficient
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Neat, clean, very efficient, super staff inside and in the shuttle.
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Excellent experience. Would recommend you to friends. I did not use internet so I cannot answer #'s 7 and 10.
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I always find your facility and services convenient and efficient.
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It is consistently a very positive experience in Albany .i
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Number 9 below should be 5 star. Fifth star would hi lite. Very happy with service
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great ... been using you for awhile ...
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Service at the Albany Park and Fly was wonderful. I would definitely use it again.
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We've previously used your service and were very satisfied. Prompt check-in/out. I will highly recommend your service.
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Fine
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We wouldn't go anywhere else. It makes our traveling perfect at both ends.
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As always parking at park and fly is when our vacation is off to a great start.Thank you for providing such a great service. Mike
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appreciate the service and courtesy of your albany service quick effecient no waiting for a bus in the cold parking lot thank you
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Everything was perfect! Won't park anyplace else in the future and I have recommended this to family and friends.
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We are so glad to have found your service. It certainly made our travel much more peaceful knowing our vehicle was being taken care of.
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very nice and professional :)
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They are wonderful here....best service...always fast and helpful.
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It was easy and convenient and made our trip hassle free
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fantastic
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Very impressed with efficiency and friendliness of everyone. Loved getting into awarm car! Will use service again.
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I've used your service several times before, as has my family. I've never had any problems and always recommend it to others. We love having our car warmed up and waiting for us, especially in winter when returning from the beach after a week! We find your service to be a good value and preferable to having someone drop us off and pick us up at the airport.
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I have used this facility before. The people are friendly and helpful. It is nice to have the car started and warm when I arrive late on a cold night.
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I have used your service for many years. I have never been disappointed, especially this time of year when the car is running & warm upon my arrival back to Albany!
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Simply perfect!!
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I absolutlely think that PR&F is the best!! It makes the beginning and ending of every trip, no matter how the trip goes, perfect. I have only had terrific erxperiences every time I have used this service. It has been espeically helpful when traveling alone as a woman. A late flight was never a concern. I felt safe using PR&F!!!
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The web site to start with was great. secondly, the customer servoce was wonderful, and the ride to and from the airport, you could not ask for more. Dealing with customer service at my job is the number 1 priority. Let me tell you that your facility has customer service as a priority!
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Excellent
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Great service....excellent customer service.
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I always use your facility when I have to leave my car at the airport. It's convenient and your service is excellent. I always recommend your facility to my friends.
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Thankyou for your services.Very easy and convenient.All the staff was very polite and professional.Would definatly use your services in our future travels.Most pleasant experience.Thanks again Leo and Nancy LaRose.
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Clean, polite and very helpful.
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Clean, friendly, fast and overall we don't use anything else
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Personnel were friendly and helpful. Would certainly use your service again.
Albany Park Ride & Fly Gallery
Our Take on Albany International Airport
ALB Airport Toolbox
Albany International Airport - Flying In and Out of Upstate NY’s Capital Region
Located in Latham, NY, Albany International Airport is the oldest municipal airport in the United States and the major air center for the Capital Region, Northeastern New York, and Western New England. On average, the facility handles 62 commercial arrivals and departures daily, partnering with numerous popular commercial airlines including Southwest, Delta, United, American, and jetBlue.
The facility also handles arrivals and departures for private charter company Million Air, and operates a full-service air cargo terminal serving FedEx, UPS, DHL and Mobile Air.
The Albany International Airport has grown significantly over the years to accommodate increasing air traffic and the ever-growing travel needs of the consumers it serves. The 1,200-acre airport facility has received numerous upgrades, including new terminals, security and safety updates, parking lot expansions, and more.
Flying In & Out of Albany International
When departing from the Albany airport, arriving at least 90 minutes before your flight’s departure time is highly recommended. While the airport’s security checkpoints often run efficiently, when traveling during high volume travel periods and busy times of the day passing through security can be time consuming.
The airport terminals are well equipped with computer workstations, charging stations, and conference rooms for those traveling on business. Travelers will also find restaurants including national chains like Starbucks and McDonalds as well as local favorites, shops, restrooms, water fountains, and plentiful seating throughout each terminal.
Parking at the Albany Airport
Both long term and short term parking options are available at Albany International Airport. There are a number of lots right on the airport premises, including an economy lot accessible by airport shuttle. Off-airport parking is also available through ParkRideFly™ at a discounted rate.
Why Choose Albany International Airport?
Servicing dozens of international and domestic destinations, Albany International Airport has become an increasingly popular airport among travelers throughout Upstate NY’s Capital District and beyond. Whether you’re traveling to or from the Albany area, the Albany Airport’s updated facilities, convenient parking options, and accessible location at the intersection of I-87 and I-90 make it an excellent choice.
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