ParkRideFly<sup>™</sup> Logo

Reservations help line: 1 (866) 922-PARK (7275)
Frequent Parker Rewards: Sign in or Sign up

 

EASY Airport Parking Chicago , Provided by Payless Car Rental

Located at: 4000 N. Mannheim RD, Franklin Park, IL, 60131

4 out of 5 stars

Rating from 948 Customer Reviews

  • Located just 2 miles from the airport
  • Choose from short and long-term valet parking
  • Open 24 hours a day, 7 days a week
  • Safe secure, fenced-in and well-lit lot
  • Covered arrival area
  • Pickup at each terminal
  • Complimentary luggage assistance
  • claim check texting for airport pickup
Get Your Coupon Code Now!

Save with Short and Long-Term Chicago O'Hare Airport Parking Rates

  • Valet Outdoor Parking $7.25
  • Valet Indoor Parking Rate $12.00

Benefits & Amenities

  • Open 24/7
  • 24-Hour Security
  • Free Shuttle
  • Indoor Parking
  • Valet Parking
  • Uncovered Parking
  • Luggage Assistance
  • Car Service
  • Heated Parking
  • $100,000 Flight Insurance Included
  • Free Parking Rewards

Start Your Trip Worry-Free with Off Site Parking for O'Hare International Airport

EASY Airport Parking near Chicago OHare International Airport (ORD) offers a more economical way to park. Skip the high cost and hassle of onsite airport parking and try our valet parking services. The offsite airport parking facility is located just minutes from ORD airport and features a covered arrival area and 24/7 surveillance, so that your car is left in the best of care. Well assist you with your luggage and we offer complimentary shuttle service to the airport, as well.

O'Hare International Airport Park and Fly Reservations Are Risk-Free

What happens if your travel plans change? No problem! You can always change or cancel your airport parking reservation later. We also carry a "No Cancellation Fee" policy for cancelled flights.

Airport Parking Map & Directions for EASY Airport Parking Provided by Payless Car Rental

GPS Users

latitude -87.8862
longitude 41.9516

Get directions from your address with Google Maps:

Please be aware that navigation systems vary and are not guaranteed to take you directly to the lot.

Contact Us

EASY Airport Parking Provided by Payless Car Rental

4000 N. Mannheim RD, Franklin Park, IL 60131

Direct:
847-297-3350

Reservations:
1-866-922-PARK (7275)

Showing the newest reviews:

Recommended - Verified Reviews
4 out of 5 stars

Rating from 948 Customer Reviews

94% recommend EASY Airport Parking Provided by Payless Car Rental
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Very polite very willing to help with luggage
  • Cameron from Saint Charles, IL
    Posted on November 28, 2018
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I couldn't be happier with the service

    I booked the parking online, and paid in advance, also online. I arrived at the parking facility, and left my vehicle in the large covered area outside the office. I presented my paperwork from the online booking. They took my keys and directed me to a waiting shuttle, which left immediately after I boarded. While I was away, there was a significant snowfall. I had packed only sandals for my tropical vacation, so I wasn't looking forward to having to dig out my car. Upon my return, I texted the number on my parking stub. I'd say my wait for the shuttle was roughly four minutes. The driver took care of my luggage. When we got to the parking facility, my vehicle was cleared off, and warming up. Since I had already paid online, checkout took approximately 15 seconds. I couldn't be happier with the service.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Full service + Genuinely nice!

    This was our first time using this airport parking service and we were very impressed. They beat out the price of any other lot in a 10 mile radius. The shuttle was on demand and very prompt. And we were extremely appreciative that our car was pulled up to the front, warmed up, and we received assistance scraping the massive amount of snow and ice off of it. We will definitely be parking here again!
  • Alonzo from chicago, IL
    Posted on November 08, 2018
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Parking service

    Your services were very timely and pleasant.
  • MICHELLE from Westchester, IL
    Posted on October 10, 2018
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Payless Lot is the best!

    I think I have made a decision that every time I fly, I will be using Payless. They are extremely fast and I never have to wait for a shuttle to get to the airport. The driver's are always sure to get us to our terminal fast and safe.
  • Sue from CAROL STREAM, IL
    Posted on October 01, 2018
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Quick and easy

    Really like using this facility, it is quick and easy. However on our return trip there was a delay at the facility. Apparently they were shorthanded so our driver had to retrieve the cars for the us and the other passenger. The wait wasn't terribly long since there were only the 2 of us, but in the past our car has always been waiting for us.
  • Dee from Oswego, IL
    Posted on September 27, 2018
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Friendly Staff

    Counter staff and shuttle drivers were friendly.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Chicago 0hare: Easy to reserve, economical, easy to find (used GPS), prompt delivery to airport, only 20 minute wait for pickup. Will use again.
  • Carrie from Poplar Grove, IL
    Posted on September 05, 2018
    4 out of 5 stars

    Rating from 948 Customer Reviews

    First time trying Payless airport parking. I drove up. I was greeted and told to take my stuff from the car and come inside. I filled out a paper handed over my keys and waited couple minutes for the shuttle. Driver loaded my bag and opened the door. Took off and was at the airport within a few minutes. Dropped off at the airline. Driver opened the door and got my bag. Very nice. Coming home I called for the shuttle was told where to go and when I went outside a driver was there. Loaded and to my car with in minutes. They pulled up my car and I headed home. Would recommend to everyone. Also very affordable
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great Service

    I have already recommended this parking provider to a friend. We will definitely use this facility again.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Easy and Affordable

    We were pleased with the affordability of Easy Airport Parking, as well as how smoothly the process went for us.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    fast and easy

    no problems. good experience. fast, easy, and great way to save money parking at the airport.
  • Deb from Oak Park, IL
    Posted on August 09, 2018
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Happy I switched to Easy Airport parking

    I have recently started using Easy Airport Parking when my regular place was full. By going to Payless/Easy Airport Parking, I did not give up anything I had across the street except the big bill. With Easy, I can pay ahead of time. When I pull in the building, I get help with my luggage, I turn in my keys and my car is parked for me. Upon return, the van comes to the terminal I flew into and is timely. The drivers are kind, knowledgable, and helpful.
  • John from Munster, IN
    Posted on July 27, 2018
    4 out of 5 stars

    Rating from 948 Customer Reviews

    5 star review.

    First time user, would definitely use again. Long wait upon return was due to traffic at the airport and not the service's fault.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Upon arrival the facility helps with the luggage and gets you to the airport quickly. When we returned, the shuttle picked us up within 3 minutes. Our car was waiting When we got to the facility and the driver loaded our luggage into the car for us. We were very pleased with the service we received.
  • James from Saint Joseph, MI
    Posted on July 19, 2018
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Excellent service

    Best parking experience I have ever had a O'Hare! Check in was fast, drove us to the airport in no time. Upon returning, called the number, the shuttle driver was their in 5 minutes, took us back and my car was sitting outside the front door. Went to check out to get my keys and I was on the road 5 minutes later. Excellent service, friendly staff that seem like they care about me and my vehicle.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    My new place to park at Ohare

    Check in was quick and easy. I even got a few pointers of places to visit in Orlando, FL by the very friendly driver!
  • Sean from St. Charles, IL
    Posted on July 13, 2018
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great price and service for airport parking

    I was unsure of using this service based upon some of the reviews, but the price for parking my car there for a week was really good. We were very satisfied with the level of service. It did not take long to check in and the driver was very friendly despite the very off hours we both parked and returned. We did not even have to wait a minute upon our return. We texted when our plane landed and they were there waiting as we exited the airport and it was 3:00am. We actually really appreciate their reliability after a very long day of travel delays.
  • Gregg from GeneseoGeneseo, IL
    Posted on July 10, 2018
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Alaska Trip

    Very reasonable, 1/2 price of others we looked at and service was great!
  • ann from aurora, IL
    Posted on July 02, 2018
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great priced option for Ohare parking!!

    EASY Airport Parking Chicago by Payless Car Rental was FANTASTIC!! Reasonably priced and great service - will definitely use again!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Convenient parking for O'Hare

    This facility is very convenient to get to O'Hare, it is very close. It is a quick process to get checked in and out. We did not have a long wait for the shuttle either coming from or going to the airport. The driver was pleasant and loaded our luggage for us.
  • William from Caledonia, MI
    Posted on June 22, 2018
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Wonderful Service

    Best Park and Fly service I’ve ever had. Shuttle was fast, driver was very polite and helpful, car was waiting upon arrival. Checkout fast. What more could I want.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Fast and affordable parking

    I parked my car here for 10 days and the process was easy, fast and affordable. I will definitely keep using this location!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Easy Airport Parking

    The facility is very close to O’Hate. Very reasonable parking fee.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    EASY Airport Parking is my preferred place to keep my car when I travel from O'Hare.
  • Robert from Greendale, WI
    Posted on March 28, 2018
    4 out of 5 stars

    Rating from 948 Customer Reviews

    This was the first time using Payless car parking and it worked really well. In the past we used long term economy parking at the airport and this was much better. Cheaper, and the shuttle was fast and efficient. No frills, just quick, easy, and polite service. Would definitely use it again when traveling in and out of O'hare.
  • Gerald from Plainfield, IL
    Posted on February 12, 2018
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Overall, a very good experience

    Hardest part was finding the facility. Once found, our experience was very good. Courteous staff. Near O'Hare -- only about 5-10 min away. Upon our return, they were prompt with picking us up and our vehicle was ready for us at the facility. Overall, a very good experience.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Helpful

    Have used this facility many times. Returned to Chicago wearing windbreakers and finding cold, snow, and weak battery. They quickly jump started the car and got us on our way home. Will be back there again next month.
  • Bob from Granger, IN
    Posted on January 07, 2018
    4 out of 5 stars

    Rating from 948 Customer Reviews

    A+ Service

    We did the indoor valet parking and couldn't be happier. Quick drop off in frigid cold temperatures and we were ushered into a warm shuttle with a friendly driver. On the way home, a quick text and we were picked up within 10 minutes and our car was at the facility with the heat running and ready to go for a family of tired and very cold travelers. Thank you for how seamless and pleasant this process was. Highly recommend.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Fast pickup. Highly recommend!
  • Rhonda from New Lenox, IL
    Posted on December 19, 2017
    4 out of 5 stars

    Rating from 948 Customer Reviews

    We have used this facility a few times now and it has been great! I love the valet parking of my car. The shuttle is always ready to drive us to the airport and we have had really nice drivers!! Pick up is super fast. We feel our car is in a safe area too. Thank you for your service!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Best deal around O’Hare Airport, Chicago

    Payless/Easy Airport Parking is the best deal around Chicago O’Hare Airport. It’s easy to find, the staff is super friendly, and the price is great! We will definitely continue to use this parking service.
  • Guy from KENOSHA, WI
    Posted on September 23, 2017
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Awesome

    Great place to park.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    My new off-site Parking choice!

    Great price, great service, and a very quick pick up right outside baggage claim at O'Hare. I will definitely use this Parking again!
  • Jeff from Clinton, IA
    Posted on August 14, 2017
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Both directions was timely and efficient. Will use again.
  • Steven from Waukesha, WI
    Posted on August 08, 2017
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Decrease Your Stress Level Flying out of O' Hare

    Flying in or out of Chicago O' Hare is stressful enough. Using this service was reliable and friendly and worth every penny. I would highly recommend using this service
  • Antoinette from Chicago, IL
    Posted on July 04, 2017
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Super Easy

    This truly was an easy process from beginning to end. The staff was courteous and my car was washed when I picked it up. I will definitely use them again!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Happy Traveler

    Easiest airport parking we have ever used!
  • Tom from McHenry, IL
    Posted on June 03, 2017
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great service

    Your shuttle drivers were friendly and very helpful with our luggage. Check out was great...our car was waiting for us, our keys and receipt were brought out to us, and our luggage was loaded into our car.
  • Anik from Palatine, IL
    Posted on March 30, 2017
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great service , easy and efficient shuttle
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I had a brand new car that I parked in the indoor parking. I was very concerned leaving a brand new vehicle at an airport parking lot but it was spotless when I returned
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Both drivers where wonderful.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    As I am handicapped, the drivers (going and returning) were very helpful and seemingly concerned about my safety and accommodating in their assistance with my luggage and getting me into the van.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Very friendly staff. We have used this place to park and shuttle to the airport twice and will continue to use it.
  • Mary from Bartlett, IL
    Posted on November 15, 2016
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Your drivers are the nicest and most helpful I've ever encountered in my past experiences! I wouldn't use any other parking garages for my future travels.
  • Renee from West Chicago, IL
    Posted on October 14, 2016
    4 out of 5 stars

    Rating from 948 Customer Reviews

    It Truly is Easy Parking

    Great parking option near ORD. Friendly staff, quick to get car parked and on the shuttle to the airport. Also quick to pick up at terminal upon arrival. From check in to check out and the drivers, friendly, professional and quick.
  • Karen from Kankakee, IL
    Posted on October 03, 2016
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Excellent Airport Parking

    This Chicago airport parking service is a breeze to use! From the internet reservation to the final drive off the lot, they are fast, efficient, courteous,reliable,and help with your luggage. You are dropped off at your terminal door and upon your return and retrieving your bags,with one phone call you are promptly picked up. We were very impressed!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Used valet parking. Service was was excellent on departure and return as usual.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Best park experience ever and definitely will use again.
  • Melissa from Schererville, IN
    Posted on July 27, 2016
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Pleasantly surprised how easy!

    Amazing service and convenience for a great price. After we picked up our luggage from baggage claim, I immediately called the phone number and was told to go outside and a van would be there soon, well it was better than that.....one was already there waiting, and got all 9 of us plus our luggage on board. We got back to the facility and there was our car waiting for us! Great service, convenience and price. I will definitely use Payless again!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    A must for ORD parking!

    Great location near ORD. Check in was easy and quick with luggage unloaded from my car and into the shuttle van while I checked in. Less than 5 minute ride to the airport. Pick-up on return was prompt and once again help with the luggage without asking. Car was waiting, set to go when we returned to the rental site. A quick stop at the office for the key and I was on my way! Would definitely use again. Received a discount for using AAA! Use EASY Airport Parking, you won't be disappointed!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Safe, efficient, and pleasant service

    This is the second time we have used this location when parking our car for a long trip via plane. We find the staff to be very helpful. The drivers are pleasant and careful, too. We don't fly often, and so having a safe place to leave our car, and a shuttle that is efficient to and from the airport is a comfort to us when we do have to travel by air. Thank you - we will be back!
  • Angela from Chicago, IL
    Posted on June 20, 2016
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great Experience

    I was on my phone recommending your facility before I could leave the lot. I was very impressed with the very friendly quick service. Sent a text for pick up which was very quick as well. The guy at the front desk was friendly funny and just exuded great customer service.
  • paul from Zion, IL
    Posted on June 06, 2016
    4 out of 5 stars

    Rating from 948 Customer Reviews

    1st time here. great experience. will do again
  • Kendra from Goshen, IN
    Posted on May 25, 2016
    4 out of 5 stars

    Rating from 948 Customer Reviews

    It was so easy to book our reservation. The shuttle is prompt, efficient, and professional. Comparing prices, this is a good deal. This was our second experience and it will not be our last. 👍
  • Richard from Inverness, IL
    Posted on May 09, 2016
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I have used ez airport parking several times and have always had an excellent experience.......TOP NOTCH
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    the drivers to and from ord were very helpful and friendly.
  • Don from Homer Glen, IL
    Posted on May 02, 2016
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Very easy and quick to use. Courteous staff. Car was waiting for us upon return.
  • Amanda from Chicago, IL
    Posted on April 25, 2016
    4 out of 5 stars

    Rating from 948 Customer Reviews

    worth the $

    great way to park and fly at ohare
  • Michael from Mishawaka, IN
    Posted on April 11, 2016
    4 out of 5 stars

    Rating from 948 Customer Reviews

    A Wonderful Experience!!

    We were very pleased with the convenience, value, and overall experience. We were pleasantly greeted upon arrival. We pulled into a covered area, our bags were moved from our van to the awaiting transport, our trip to the airport was about 10 minutes. Upon arrival, we got our luggage, called for a pickup, and we waited no more the 5 minutes. When we returned to the lot, our van was waiting for us under in the same covered area, our bags offloaded and off we went! A great experience!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    O'Hare Easy Airport Parking by Payless - Slick, in/out, no problems - direct to/from terminal door and car was waiting upon return. Would definitely use in the future!
  • Chris from Plano, IL
    Posted on March 29, 2016
    4 out of 5 stars

    Rating from 948 Customer Reviews

    We have used them multiple times in the past year and have had great service almost every time. We would recommend them to anyone.
  • Mark from New Buffalo, MI
    Posted on March 13, 2016
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great Service

    Great service at a nice price. I wish I'd known about it years ago.
  • MICHAEL from Rochester, MN
    Posted on March 05, 2016
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Park and Ride

    Easy to get to from I294, friendly staff, I gave already recommended this place to another traveler
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • Mary from Bartlett, IL
    Posted on February 28, 2016
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Mary Ellen

    I can't say enough about your service, facility, ease of handling and total experience! This was my second time using Payless. I love that you pick up right outside the baggage area, and both times your shuttle was there immediately. Checking out is always so fast and my car is right there for me. I just wish you gave more points for days used, instead of one point for each reservation. I will always use Payless though and highly recommend you!
  • RICHARD from DOWNERS GROVE, IL
    Posted on February 27, 2016
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Rich S

    Good Location near airport. Very friendly and helpful drivers and staff. Great pricing
  • Christopher from Pleasant Prairie, WI
    Posted on February 22, 2016
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Easy Airport Parking was easy and efficient!! They provided wonderful customer service. I will certainly use them again.
  • Susan from Joliet, IL
    Posted on February 19, 2016
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Drop off and pick up were quick and effortless. Van marked clearly, easy to locate at the airport! Check out was very efficient. Car pulled up to the door upon arrival and in perfect shape
  • Bradley from Fulton, IL
    Posted on February 15, 2016
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Fantastic service

    Very impressed and surprised, I called while waiting for our luggage and by the time we walked outside Vince was there waiting for us. Quick trip to the lot and our car was already running and warmed up, very nice considering it was only about 14 degrees outside. Fantastic service
  • Dwayne from evanston, IL
    Posted on January 28, 2016
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great Service

    Very great service. Great customer service and I felt safe leaving my car
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    This was a great experience all the way! The van picked us up within 5 min after our call
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great Prices, Great Service

    Great service! Very easy to find, staff were very polite and helpful. It was a short trip to the airport, and upon our return the shuttle arrived within 5-10 minutes of our call from the terminal. They helped us load our luggage into our car and even helped scrape the snow/ice off the windows/windshield. I would recommend booking and pre-paying ahead of time for the best deal.
  • Billy from Davenport, IA
    Posted on January 03, 2016
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Easy Airport Parking

    This was so easy and very convenient
  • Paulette from Zion, IL
    Posted on December 18, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • Camille from Minooka, IL
    Posted on December 08, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    fast service, courteous service, easily-accessible location
  • Tobey from South Bend, IN
    Posted on December 02, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Outstanding

    Great Service, Great Price
  • Lauren from Fishers, IN
    Posted on November 30, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    First time using this service and it was one we will use again. Thanks for making it easy!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    My car was not ready when we got back, but the wait wasn&#039;t to long and staff was very courteous. Will definitely use this facility again.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Your service was amazing. All of your staff was very helpful and courteous and our transfers going to the airport and return from the airport was seamless. I would absolutely recommend your service and will you it again for my next trip.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • Sara from Granger, IN
    Posted on November 16, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Quick and easy transport. On return, our car was waiting for us- warmed up and ready to go!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • Robert from Michigan City, IN
    Posted on October 22, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    My cell phone and car charger accessory were stolen.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great Place to Park

    Absolutely awesome place to park your car if you don&#039;t need to spend the night prior to flying out of O&#039;hare airport. We used this before and liked it. We have recommended this to several of our friends. Staff if friendly and everything is clean and professional.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • Cheri from Crest Hill, IL
    Posted on October 14, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    We use you often, actually Every time we fly. We have always received Great Service and never had any problems. Thank You.
  • Randy from Elkhart Lake, WI
    Posted on October 14, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great Service, Great Value

    Was pleasantly surprised how quickly I got in and out of the facility. I was met by a driver who took our luggage, then took me into the office for a quick form and we were on the road. When we flew back in we had just over a 10 minute wait for the shuttle and a short ride to their parking facility. Our vehicle was parked under the canopy waiting for us, which was great since it was raining. My first experience using an outside parking facility, not my last!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Good experience and very friendly service.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • Michael from Chicago, IL
    Posted on October 11, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    October Drop Off

    I have had only excellent experiences with Easy Airport Parking until this one. On my arrival, I texted my claim number as per usual. The van pulled up to the curb at O&#039;Hare within minutes. However, once I arrived at the facility, my car was not ready for me to pick up. The counter agent stated they were not alerted to my arrival through the text as inferred this is an on-going issue. Then his associate stated there was a balance due although I had pre-paid for the rental. While they located my car and the payment, I was overall disappointed in the service.
  • Harold from St Joseph, MI
    Posted on October 08, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    First time using this service and was extremely happy with my experience. Would refer you to my friends and family
  • Gary from Rolling Meadows, IL
    Posted on September 29, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great facility - great service

    Using this facility was so easy, convenient, and extremely reasonable in cost.
  • Marjorie from Elgin, IL
    Posted on September 29, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • GREGORY from NEW LENOX, IL
    Posted on September 25, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • Jason from Dekalb, IL
    Posted on September 24, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Quick and Easy!

    Service was very quick and professional, couldn&#039;t be easier!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Friendly and convenient

    Only a slight hiccup when they forgot to bring our car down for pick up.
  • Michael from Niles, IL
    Posted on September 07, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    very easy to find, stuff was very friendly and in less than 10 minutes we were on shuttle buss on the way to terminal! On return shuttle was at pick up in approximatelly 5-6 minutes and that was early morning- 12:45AM !!! Yes, highly recomended place to leave car and I am doing so again in two days.
  • Robert from Elmwood Park, IL
    Posted on September 01, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    &quot;TOP NOTCH&quot;

    THE EASE OF CHECKING IN AND OUT, THE LUGGAGE HANDLING, TO THE FAST, I DON&#039;T MEAN SPEEDING, MORE LIKE EFFCIENT, AND COURTEOUS RIDE TO AND FROM THE AIRPORT. MY RATING IS 5 STARS OUT OF 5 STARS!!!!!! YOU ALL WERE STARS. THE DRIVERS WERE SUPERSTARS!!!!
  • Jeffrey from Lake In The Hills, IL
    Posted on September 01, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Excellent. Have used them several times and it has been a good experience each time.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Quick!

    Great service. Transportation to the airport was quick, and pick up upon return especially quick. Will use again in the future.
  • Sheri from Pekin, IL
    Posted on August 12, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    very good!!

    Awesome service!! thanks for a great ending
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Use this facility every time, never have an issue. Shuttles are always ready to go and I never handle my luggage. Staff is very friendly, kind, and helpful. Strongly recommend this facility.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Absolutely awesome!!

    I had a great experience. I did freak out a little when we got back from our trip because we were layed over a 1.5 hours but your staff took care of us. We are definitely going to use this company again. We will recommend your company to all our friends and family. Thnk you
  • James from Byron Center, MI
    Posted on August 02, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great service! Second time we used your service! We shall return someday! :&#41;
  • Melissa from Warsaw, IN
    Posted on August 02, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    We had never used a park n fly service before, and I was impressed with EASY airport parking. The employees were friendly and efficient. The drop off and pick up were easy peasy. We will definitely use again.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Easy to find location. Helpful staff. Great service
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • James from Winfield, IL
    Posted on July 26, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • Timothy from Sterling, IL
    Posted on July 21, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    People and service were great. Thank you!
  • Michael from Geneva, IL
    Posted on July 18, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    our experience was friendly and super efficient. Thank you.
  • Mark from Ada, MI
    Posted on July 13, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great Experience

    First time user and everything was great from start to finish .
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Very good experience &amp; fair cost. Made getting in &amp; out of O&#039;Hare a breeze! Already referred you &amp; friends were equally satisfied.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great job - quick and efficient. Thanks!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    first time and great experience
  • Mary from Gilberts, IL
    Posted on June 30, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Fast and Easy!!

    Using them couldn&#039;t have been easier and an excellent deal for the price - cheaper than taking a cab!
  • Chad from Stevens Point, WI
    Posted on June 29, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great Job.

    Everyone we came in contact with was friendly and hardworking. My family would certainly use this service again. There was no wait to get us to the airport and about a 3 min wait when they came to pick us up at the airport. The driver was very friendly and chatted with us about our trip.
  • Jennifer from Bristol, WI
    Posted on June 28, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Thanks for the great service

    This was our first experience using EASY Airport Parking at O&#039;Hare, from which we flew international to Mexico. In the 15+ years of our trying various hotel park and rides, shuttle services, and limos, this was by far the BEST and easiest service we&#039;ve ever used. Our car was waiting in the &#40;covered&#41; reception area just steps away from the shuttle van, which would have mattered if the driver hadn&#039;t gone the extra mile and carried our bags over anyway &#40;we&#039;re not invalids or anything, but were wrestling with a crabby toddler and he just took the initiative&#41;. I wholeheartedly recommend this service - truly excellent and money well-spent.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    EasyAirport is better than the rest at ORD

    I accidentally went to the old Bus Terminal pickup location as I had not realized they changed their pickup location. Yeah I&#039;m a long-time customer. They quickly stopped over and picked me up.
  • Aaron from Chicago, IL
    Posted on June 25, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    My car was damaged. The video clearly shows no damage to the car upon my arrival. I was treated disrespectfully and the vp of operations did not stand by his word that if it was the company&#039;s fault they would stand by it. Hopefully your department can assist me with this issue.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    No Worries

    Our experience with park, ride and fly was great. Everyone we talked to were friendly and very helpful, it made us more relaxed not having to worry about getting to the airport in the right area because they know exactly where we needed to be. Our pick up was hassle free and everyone met you with a smile and friendly conversation. We will recommend the facility to anyone we talk to. We were very pleased.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    We had a great experience, were treated well, dropped off and picked up promptly, and felt our vehicle was being left in good hands.
  • Matt from Dubuque, IA
    Posted on June 22, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    That was the greatest park and fly parking I have ever experienced. I only waited a couple of minutes leaving the parking lot and getting picked up was instant. Your employees are wonderful and professional. Amazing experience!!!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • Jeanne from Commerce Twp, MI
    Posted on June 16, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Easy Parking

    It was quick, easy and affordable! I have already referred someone to you!
  • Sarah from Crystal Lake, IL
    Posted on June 16, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great service

    The staff was friendly and helpful.
  • Nicholas from Oconomowoc, WI
    Posted on June 15, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great service good prices
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    There&#039;s a lot of choices for parking, but this was a new first &amp; not last experience. Definitely will be booking again.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • mary from elgin, IL
    Posted on June 08, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • Ellen from Savoy, IL
    Posted on June 05, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    everything went smoothly
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Our experience was positive--quick, efficient, and courteous!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    tttt

    Easy, quick, affordable, professional and hassle free. Thnx!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Terrible Experience!!!

    I called after getting my luggage at the airport and I gave the attendant my name and ticket number &#40;as I was told to do&#41;. When I got inside the van that picked me up at the airport, again I gave the driver my ticket number and he radioed the information to the clerk. When we arrived at your facility to pick up my car, it was nowhere to be found. The driver when to check with the desk clerk to see where my car was. He came back and told they were looking for it. After waiting for almost 10 mins, the driver told me to go to the desk and find out what the hold up was. When I went in, I found out that NO ONE had bothered to get my car and that I had to wait for them to find and bring it out. TERRIBLE CUSTOMER SERVICE!!!!!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • sandeep from Menasha, WI
    Posted on June 01, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Excellent experience, would use it again
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    First time using and found experience great. Very helpful at front desk when we arrived. Called to let them know we were back while waiting for baggage. Shuttle was waiting for us when we got out luggage. We will definitely use again.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    We have parked at many off-site airport parking facilities at O&#039;Hare and this is by far the BEST!
  • Robert from Burlington, WI
    Posted on May 24, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Big Fan

    Absolutely wonderful service. Everything was pretty much perfect.
  • Jay from Sturgis, MI
    Posted on May 24, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    JW

    Excellent service and very good value! We will continue to use EASY Airport Parking. Thank you!
  • larry from boubonnais, IL
    Posted on May 23, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    The parking facility was very helpful in arranging my travel to and from the airport, but the staff was very variable in their attitude, some being very polite and helpful and some otherwise. The facility looked safe. I would definitely use the facility again.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • KRISTIN from Chicago, IL
    Posted on May 19, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great Service

    Great service, better than what I had expected! I would definitely use them again.
  • Diane from Saint Charles, IL
    Posted on May 18, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Helpful and efficient

    Sal, the driver on my return trip was extremely friendly, helpful and polite. After telling him that I had to drive from Kentucky because of a flight cancellation, he was extra helpful with my bags and helped me check out quickly. I appreciated his service very much.
  • James from Geneva, IL
    Posted on May 15, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Excellent!!! Easy to find and a quick transition from car drop off to airport terminal. Pick up was quick and painless. No wait and the driver&#40;s&#41; were polite and helpful. Thanks!!.... Would absolutely use your service again .
  • ANDREA from Matteson, IL
    Posted on May 14, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • Jan from Naperville, IL
    Posted on May 13, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Spoiled at Midway

    We have used Park Ride and Fly at Midway and will continue to use in the future. This was our first experience at O&#039;Hare using Easy Airport Parking and although everyone was pleasant, we waited at the airport for 20 min for a pickup after being on planes for 15 hours plus a 2 hour layover and so with lack of sleep and jet lag that 20 minutes seemed like a long time to wait at 10:00pm when normally it might be fine. Once we were picked up, our car was waiting and everything else was very smooth. So no serious complaint. We are just spoiled with the much quicker pickup service at Midway.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • mario from crystal lake, IL
    Posted on May 04, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Your staff is wonderful and friendly. Getting to the airport with the shuttle made it hassle free. I have and will continue to recommend your agency to friends and family. Thanks again.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Friendly driver, helped with bags. Got us there quickly, no problem. Would recommend.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    The Airport parking service of Easy Airport Parking was very good. The wait time was very minimum at the facility. I really appreciate it. The service could be improved by allowing customer to call for vehicles as soon as they disembark the planes instead of waiting till we collect the baggage.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • Martin from Joliet, IL
    Posted on April 24, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Very quick and easy process. Will definitely use them again.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • Randy from Kiel, WI
    Posted on April 21, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    We were very happy with the service. I was amazed at how fast we were picked up at the airport and our driver was very friendly. We would use this service again.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Wonderful. I will be using Easy Airport Parking from now on!

    Incredibly easy, no hassle, drivers helpful, patient, and pleasant. Overall Fantastic. Thank you.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • Sharon from Hoffman Estates, IL
    Posted on April 21, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Always the best!

    Third time using these guys and they were the best! Shuttle was there immediately - my car was ready and waiting and checkout took less than one minute since I had paid in advance.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Staff was very helpful. After I left a bag in my car my driver relayed this back to dispatch. Another driver retrieved it from my car and brought it to me at the airport within twenty minutes. I appreciated their service for my own stupidity.
  • anthony from oak lawn, IL
    Posted on April 14, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    This is a great service. Service couldn&#039;t be better. You need to take advantage of this!!! Will definitely use again.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Excellent Experience

    Excellent park and fly. Shuttle was waiting for me at the airport and took a total of 15 minutes each way. The only item that bothered me was you have you sign a forms that 100% waives all their liability of damage to your car. However, my assumption is this is the same for most places. Overall, excellent experience.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • E from Grand Rapids, MI
    Posted on April 13, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Can&#039;t say enough about the experience. Excellent service, nice facility and transportation vehicles. The employees all were very nice and helpful. I felt the price for the services rendered was very fair and affordable. In fact, we drove from Grand Rapids, Michigan to Chicago and knowing what I know now would definitely consider taking a flight out of Ohare again based upon this experience and the cost/benefit of flying and parking at Ohare.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Took a while to get picked up when returning but otherwise everything was great!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    My overall experience was positive. I would have rated 5 stars, but my wait was too long for the shuttle when i returned from my trip &#40;20 minutes&#41;, and I had to wait in line 5 minutes to get my car keys. I would still recommend them to others.
  • Sharon from Hoffman Estates, IL
    Posted on April 07, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Will keep using them!

    Second time I&#039;ve used Easy Airport Park in the past month. They were great again!
  • LILLIE from Munster, IN
    Posted on April 07, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Very professional and friendly.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Outstanding
  • Doug from Coloma, MI
    Posted on April 05, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Super fast and easy!

    This was the best shuttle service I&#039;ve ever used. Extremely fast and easy, super close to the airport too! Highly recommend!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • Patrick from New Lenox, IL
    Posted on April 01, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great experience, very easy. I will do it again
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Very quick, easy and affordable for O&#039;Hare parking.
  • Connie from Moline, IL
    Posted on April 01, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    This was the easiest offsite parking facility I have ever used. Fast, courteous service. Even had my car warmed up and ready to go on my return! Would recommend everyone to use them!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • David from Western Springs, IL
    Posted on March 29, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • Roger from Iowa City, IA
    Posted on March 26, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Best so far! My car was pulled up and warming up when out of the shuttle. That&#039;s was awesome, since it was cold and we had little kids.
  • Janet from Waukee, IA
    Posted on March 24, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    One of the best. Most pleasant travel experiences I have had. Will definitely use again.
  • Thomas from Dyer, IN
    Posted on March 24, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Online Reservation simple. Speedy Rewards Points a nice plus. Been using for years, very quick and reliable. Car is secure.
  • Kamal from Skokie, IL
    Posted on March 22, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great service. Keep it up guys!
  • Janice from Ingleside, IL
    Posted on March 22, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    the staff is very friendly and helpful! We will definitely return and use the parking services again!
  • Nathaniel from Middlebury , IN
    Posted on March 20, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Your employees are top notch! We were unable to find the parking facility &amp; they calmly, quickly, and efficiently got us there with ease. They know their jobs well and are experts in their field. Pls tell your employees &quot;Job well done! Thank you for a wonderful pleasant experience.&quot; &#40;It was my first time flying &amp; I was very nervous-I&#039;m middle age&#41;.
  • Gregory from Fish Creek, WI
    Posted on March 19, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great care and service

    Booked online on the way to the airport and we were very happy. Our car was safe and secure. We had a pleasant ride directly to the airport and we were picked back up in a timely fashion. Are car was at the front and we departed for home quickly.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • Sharon from Hoffman Estates, IL
    Posted on March 10, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Easy Airport Parking Was GREAT

    I&#039;ve tried the other off site parking facilities in the area and decided to give Easy Airport Parking a try based upon reviews and price. They were EXCELLENT! We did not have to wait for the shuttle bus to take us to the airport and they were prompt with the pick up when we returned. We did not have to stop off at other area hotels for pick up, nor did we have to wait long at other terminals if no one was present to pick up. Best of all we did not have to walk a mile to the transportation center to get the shuttle. Our car was waiting for us and warm upon our return and the check out was quick and painless.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Used a lot of parking facilities. This was one of the best. Efficient, clean and the shuttle got us back &amp; forth quickly.
  • Sharon from La Porte, IN
    Posted on March 10, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    This was our first time to use this service and we were thrilled. The drop off was easy and convenient and they took us right to our gate. On our return, they were there within 5 minutes or so and our car was warmed up and ready for us. We definitely will not only use this again and again, we&#039;ll be recommending it to our family and friends! Thank You
  • Linda from McHenry, IL
    Posted on March 09, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    EASY Airport parking is great!

    We spent a week in a warmer, sunnier place. Coming back to the ACE rental car and EASY Airport Parking was great--they picked us up at the airport, handled the bags and we found our car warmed up and snow free under the carport--All of that for a much lower price than if we had parked in the airport lot! We will certainly use their services again!
  • Roy from Neenah, WI
    Posted on March 02, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    USE THIS SERVICE!

    What a great system for parking, taken to the airport promptly, given the information on calling for a ride back to airport on my return and being greeted by a warm running car. The service was great, and a lot better than airport parking... at a lot less cost and not having to be dragging my baggage through a snowly lot at the airport! Will use this service again!!
  • Roger from Whitewater, WI
    Posted on February 27, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Everyone was very helpful and friendly. The employees where quick to respond to our needs and even went out of their way to pick us up at a different location when we couldn&#039;t find the correct location for pickup!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • Elizabeth from Nappanee, IN
    Posted on February 21, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Best Place to Park

    The guys were great, friendly and efficient. Special Note - upon return and needing a pick up - make sure you call to tell them your location at the airport.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great Experience

    Whole process very smooth. Staff pleasant and efficient. Would use again and recommend yo others.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Excellent facility, service, and value. You cannot beat this!
  • Michael from Lemont, IL
    Posted on February 14, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great Parking for Ohare

    I like to drive to the airport instead of being picked up because then I control when I leave. Have used Park Ride Fly many times but this is the best of them. Everyone was friendly and helpful. Came back from the airport on the shuttle and just hopped into our warmed up car.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Thoroughly Pleased

    Wonderful experience. Prompt shuttle service in both directions. Pleasant drivers that were very helpful with the luggage. Priced very economically. Will definitly use this service again and refer others to this firm.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Very convenient, pleasant staff and very accommodating when our original plans changed due to bad weather.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    After dropping our vehicle at the covered parking drop-off location, transportation to and from ORD was quick. The van was clean and warm. We love the arrival pick-up location right outside the ORD terminal. Everyone at Easy Airport Parking was extremely pleasant to deal with and had very positive attitudes. This is a fantastic airport service. We will not be going back to the competition!!!!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    very pleasant staff. i loved having a preheated vehicle upon my return
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great service!!!

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Unhappy Customers

    Arriving went well and we were helped with professionalism. When we arrived back, we called and told them the number of our ticket and expected the car to be ready as promised. We waited at least 25 minutes in the freezing cold for the van to arrive. When we arrived to get our car it wasn&#039;t ready and the person at the desk said that we did not call in. They couldn&#039;t find our number on the computer and for 45 minutes tried to find the car all the while saying that we were not telling them the truth. If they would have said, &quot;We have been swamped and are trying to keep up with the demand, we would have understood. However, they kept making excuses and were very rude acting that it was our fault that the car was not ready. When they finally got it, it still had lots of snow on it. We had been promised that it would be clean and warm when we arrived. Needless to say, after one hour of uncomfortable waiting, we decided that we would not use this facility again. Too bad, because those that greeted us when we brought the car were helpful and very friendly making us feel like we were important to them. It was just the opposite with we returned for the car. We were made to feel second class and that it was not important to the personnel to try to solve the problem.
  • Catherine from Wyoming, MI
    Posted on January 04, 2014
    4 out of 5 stars

    Rating from 948 Customer Reviews

    AMAZING SERVICE!!!!! I got to the facility and the car was scraped off from all snow and ice and warm! Car was in the same shape as I had left it! Very fast service!
  • Annette from Bristol, IL
    Posted on December 31, 2013
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • marla from Bourbonnais, IL
    Posted on December 23, 2013
    4 out of 5 stars

    Rating from 948 Customer Reviews

    loved it. and that you even park our car! Thank you
  • Timothy from Sterling, IL
    Posted on December 23, 2013
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Excellent service. I arrived with my Van totally covered with salt and ice from the road conditions. I mentioned to my driver how difficult it was to see because my windshield washer froze. He said, &quot;if WE have time we might wash it off for you&quot;. When I returned to pick up my van today &#40;7 days later&#41; the van was clean. It had been washed. Really great service and way above what was expected. Thank you Easy Park Staff at O&#039;Hare.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    It was confusing from the standpoint of payment for the car parking. I received two bills and thought I would be double billed for the parking. I was not.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    With valet parking, I expected to have a warm vehicle upon our return. Was not the case, as the keys were removed and in the office for checkout. Understand that somewhat, but a big let down to get into a cold car.
  • Scott from Frankfort, IL
    Posted on December 10, 2013
    4 out of 5 stars

    Rating from 948 Customer Reviews

    This was the second time we used this airport parking facility. We were happy with it the first time which is why we decided to use it again. I have to say the second time was just as pleasant as the first. Everyone at the facility was friendly &amp; the whole process went smoothly &amp; quickly. We would definitely recommend it to all our family &amp; friends.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great facility
  • Nathan from Crown Point, IN
    Posted on December 05, 2013
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Disgustingly Easy

    I was a little nervous about using any parking that wasn&#039;t on the actualy O&#039;Hare property, until we pulled in. We were immediately greeted and felt comfortable. It took all of 5 minutes to get us checked in and into the shuttle. It was an easy ten minute drive to the airport from there. They gave us a number to call upon our return to be picked up. When we landed and claimed our luggage and baggage claim I called the number, gave them our code and was told where to wait. They were there in 10 minutes &amp; our car was waiting for us when we arrived back at the parking spot. They even took our luggage from the shuttle and loaded it into the car. I couldn&#039;t be more pleased with this company. They put us at ease; I highly recommend them.
  • Tobey from South Bend, IN
    Posted on December 03, 2013
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Can you keep a secret?

    &#40;Psssst! Over here. I&#039;m whispering because I don&#039;t want too many people to know about this place. Great customer service, great price. Makes driving 100 miles to O&#039;Hare much less stressful. So, please, don&#039;t tell anyone. Wouldn&#039;t ever want it to be too full to take our reservation. Thanks.&#41;
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    We have been very pleased with the Park Ride N Fly facilities we have used both at ORD and MDW. We prefer the Midway one, as it appears to have only Park Ride &amp; Fly customers whereas the ORD one has several companies including rent a car at theirs - A little more confusing, but just as efficient.
  • Judith from Shorewood, IL
    Posted on November 11, 2013
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great parking experience

    Absolutely the best, most courteous, helpful parking experience I have ever had. It was especially nice because when we arrived from nice and warm Mexico with only a sweatshirt in snowy Chicago, the coach was waiting for us and our car was warm and in the inside where it was dry. I will definitely use this place again when we leave from Ohare.
  • Rodney from Milwaukee, WI
    Posted on October 28, 2013
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great Service

    Pick up times were great, pick up at the terminal was prompt, less than 10 minutes. Want to give special thanks to Sal and Bill working the graveyard shift, as we hade problems with our remote locks, caused by dead AA battery. Sal actually offered to drive us to get us one, before Bill found an extra one in the shop. Thanks again, glad we grabbed some business cards for friends
  • Darryl from Aurora, IL
    Posted on October 28, 2013
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Excellent overall but a slightly long wait for the return shuttle. All the staff were very professional and courteous.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I would highly recommend your facility to anyone requiring remote airport parking. i was very please with the service and staff.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • Steven from Lemont, IL
    Posted on October 15, 2013
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Fail!

    I have used the facility before and I&#039;ve been very happy. This time the return was a bomb. Our flight arrived on time, I texted for pickup, text receipt was acknowledged, and then...nothing. We &#40;and another couple&#41; stood on the curb at 11:00 p.m. for over a half hour before the shuttle arrived. I made several calls to the facility beginning at the 20 minute mark. The first 4 calls weren&#039;t answered; very upsetting, particularly at this hour.
  • Thomas from Fort Wayne, IN
    Posted on October 13, 2013
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • Diane from Lowell, IN
    Posted on September 28, 2013
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Best Parking Experince Ever

    Awesome service! Was actually going to call and compliment you on your service and then seen this email. I very highly recommond this parking facility, they are fast, friendly and very reasonable on the price.
  • Antony from Saint Charles, IL
    Posted on September 26, 2013
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Excellent overall
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • arturas from Sterling, IL
    Posted on September 22, 2013
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Poor service

    I used ACE Rent A Car for my trip overseas. All seemed great until time to pick the car: I was told I had a flat tire. After 18 hour trip with two kids was the last thing I needed on Saturday afternoon. Staff on duty and I tried to get hold of manager, but all in vain. I put on spare tire with friendly but limited help of staff and headed home. I called manager on Monday, left several messages, but no response. My truck is equipped with flat tire warning system, and it was fine when it was turned to the staff at start, no one has documented it was my fault. So if ACE punctured the tire while it was in their possession, they should take at least some part of responsibility or at least call me back.
  • GREGORY from NEW LENOX, IL
    Posted on September 21, 2013
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Perfect

    Everthring went as expected,perfect!!
  • Spencer from Marathon, FL
    Posted on September 19, 2013
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Easy Parking O Hare

    Everything super at location regarding rental, airport transport and service. However, exit from HWY 294 South is confusing and we missed it twice due to signs indicating Cash Only Toll Booths and we had a toll transponder &#40;They did have one transponder lane anyway&#41;.
  • Scott from Frankfort, IL
    Posted on September 19, 2013
    4 out of 5 stars

    Rating from 948 Customer Reviews

    This was the first time I used ParkRideFly. It was a great experience and would recommend it to all my friends and family. The process was very pleasant and the trip to the terminal was quick.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • Gary from Rolling Meadows, IL
    Posted on September 10, 2013
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Simply the best!

    EASY Airport Parking by ACE Rent A Car was an excellent experience. The staff could not have been more pleasant and attentive to getting us to and from the airport as quickly as possible, without a wait, and our car was ready and waiting for us in their covered transfer facility when we arrived. An overall excellent experience that we will be sure to use over and over again in our travels.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    First time I&#039;ve used this facility and everything from the reservation to check-out on my return went very smoothly. And I saved a bundle over the airport parking I would have normally used.
  • Brad from West Lafayette, IN
    Posted on August 11, 2013
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Ok, but longer wait than expected

    We arrived in the wee hours of the morning and did wait longer than I would have expected. Fortunately, we had plenty of time to get to the airport, so it wasn&#039;t an issue.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • Lawrence from Bloomington, IL
    Posted on August 06, 2013
    4 out of 5 stars

    Rating from 948 Customer Reviews

    As a first time user of this service I was very impressed. This was a good experience. All staff were very friendly. Great job. Thanks.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Fast and efficient service and friendly staff. We didn&#039;t have to wait on loading our luggage or car check in and got safely to the airport in good time. We like the pick up on trip return available in front of all terminals instead of the Bus/Shuttle Center &#40;which is always hard to find&#41;. We will definitely use your services for long term parking again. Thank you!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I had a wonderful experience. The staff was pleasant and efficient, I highly recommend easy park. I have used other facilities in the area, this is by far the best!!!!!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Brilliant

    Really quite marvellous. Everything was very smooth. Extremely reassuring to know that this is a travel option. Will definitely recommend and use the service again. The only problem is that the apple map app directs you to the new site for the business, not where it is currently: just something to be aware of.
  • Jennifer from Plainfield, IL
    Posted on July 19, 2013
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great way to travel

    Easy, fast and affordable!!! Will use again and tell everyone to use as well!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • mary from Milwaukee, WI
    Posted on July 07, 2013
    4 out of 5 stars

    Rating from 948 Customer Reviews

    first time using this service, and we will be back! Easy access, vans waiting and ready, simple to check in. Very fast to the airport and clean, new van. On our return, we called once we had our luggage, and by the time we walked to the shuttle area, the van was there waiting. Once back to the parking facitliy, our car was waiting. Honestly, everything went as planned, fast, polite, clean and no problems!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    First time at your facility

    First time I used your facility and was very impressed, especially, upon my return, when the shuttle was available literally within minutes of my phone call. Thanks for making everything easy. An additional comment that every one of your staff that I encountered was helpful and friendly.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great fast service.

    Read reviews and checked prices online. Ended up trying Easy Airport Parking in Franklin Park for our international flight from O&#039;hare Airport. We had 5 in our group which included children. It was easy to find. Fast check in process. Someone was there immediately to help with the luggage and take us to the airport. Nice new van, very clean and cool. Dropped off in front of gate. On return called and gave them our ticket number-someone was there within 10 minutes. Again cool, clean spacious van, the driver helped with luggage and our vehicle was pulled up by the door. Walked in with no wait, got our receipt and keys and were on our way. We will definitely use again.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Will park here again

    Drop off of car easy. While I checked in, my wife received help with the luggage. Pick up at international was prompt and they helped with getting luggage to our car, which was waiting for us when we arrived.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Outstanding!

    This was the best service I have received in a long time from any organization. I was amazed and very happy.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • Tobey from South Bend, IN
    Posted on June 01, 2013
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Simply the Best

    Simply the best ParkRideFly at O&#039;Hare. It&#039;s like valet parking with a smile. &#40;Maybe I shouldn&#039;t say that out loud. Don&#039;t want it to be too crowded for our next visit.&#41;
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • L. from Goshen, IN
    Posted on May 31, 2013
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great service and so convenient. We recommend this over parking at the airport! Less expensive and so easy.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Long return wait

    Everything went very well but on our return we waited at 5B for a long time&#40;over 25 minutes&#41;. We finally called again and a van was there in about 6 minutes. I believe the dispatcher send the van to the wrong door. At least that is what the driver said. No one else was in the van so it wasn&#039;t like he was stopping at multiple doors for pick-ups. Every other aspect of the experience was top notch.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

  • Anil from Wheeling, IL
    Posted on May 08, 2013
    4 out of 5 stars

    Rating from 948 Customer Reviews

    It was amazing experience. I really liked that. It was quick and easy as well. I will definitely going to try this service. only issue i have faced while going , i was little clueless what to do...otherwise it was great experience.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    We had a good experience, the staff there were very friendly!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    We ended up having the same driver both to and from the airport, and he was extremely nice and helpful. I wish I would have gotten his name, but I didn't. He works third shift, I believe. He was wonderful. A very nice way to get to/from the airport.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Perhaps a little quicker w/o having to go in and out of the office to check-in and out.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Efficient, timely, good price and service! I will use your service again (actually made a reservation for 4/11) and I will definitely recommend you to my colleagues.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great service. Good online price. No waiting with online advanced reservation. Second time using, great experience both trips. Definitely recommend. Definitely will use again. 7-10 minutes to terminal with traffic. A little confusion in pick up from terminal to garage on way home. Make sure to clarify where you will be picked up. You must walk from baggage claim to rental bus pickup area, which is not door 1 directly outside of the baggage claim area.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Absolutely GREAT experience! Will definately use this service again! Very easy and stress-free! Thank You so much!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great service. Thank you!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Easiest and most convenient/efficient park and fly I've used. Would recommend and use service again
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Comfortable, clean vans. Polite, helpful drivers. Car pulled up and runnin when we got back. Much better than comparable services we have used
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    We were so happy with the entire experience with Easy Airport Parking. All we had to do was park our car in front of the office door and they took us right to the airport. When we returned to our car upon our return, it was pulled up right next to the office door again and was warming up!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great and friendly service. Van was waiting at airport pick-up when we arrived.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great,convenient service!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Very good experience with Easy Airport Parking. I will definitely use their services again when I fly. Everything went very smoothly.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    This was the first time I used your service and I was extremeley pleased with everything. My husband and I will use you guys again when we take our next trip. Drivers were wonderful and prompt!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I chose your parking service because of the excellent reviews other people had given. If I were to rate the overall service, using a 1 to 10 scale, you would receive a 10+!! Thank you.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Waited nearly an hour to get picked up on my return. I'll try someone else before I try you guys again.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Pleasant experience. Will probably use your company again.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    check in and out was done efficiently. my car was quickly ready for me. found all to be considerate and polite.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    loved the fact that the car was started and warmed up as I pulled up to the parking lot. Exceeded my expectations and will definitely use this service again.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    First time parking at the Easy Airport Parking facility at O'Hare. Loved it.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Neat clean, well lit, and friendly. It was better than the first outdoor facility because it had better shuttle service
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Everything was exactly as I hoped it would be. My only critique, and it likely isn't anything you can do anything about, is that it was quite a haul with an infant and a toddler plus three carry-ons and two weeks worth of luggage from the far end of terminal 3 (door 3H) to the shuttle bus pickup location. That's the only thing I prefer about a taxi, the pickup is right there.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Excellent experience with the parking facility.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great service - will recommend highly to friends
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    It is great that your drivers' have such good personalities! Trip more enjoyable.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    It was my first time using your service. I had a good experience and I plan to park with you again.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    VERY GOOD!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    We had lost our claim ticket and your driver took care of calling in and having our car ready upon our return. I didn't get his name but he was very nice and helpful. Great experience!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Efficient, friendly, quick
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Your service is more convenient than on-site airport parking. I have used your serivce in Milwaukee and O'Hare airports. Definitely will use your service again; and I recommend it to friends and family that are traveling. Way to go! And I like the new facility at O'Hare. Have a successful new year.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Fast, Superior Service
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    The Pick Up area for the shuttle on my return flight to O'Hare was extremely inconvenient. I felt like I had to walk a mile to get to where the shuttle bus was carrying my luggage which was awful. The shuttle should pick customers up at a door near their arrival instead of miles away as I could have walked to the parking facility in the amount of time it took me to find the "pick up" area. I will never use this facility again!!!!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I found this particular parkridefly easy to find. Upon arrival no one greeted us so I wasn't sure how this one worked but I went inside to talk with the attendent.I was somewhat uncomfortable at first leaving my keys behind because I have been to other parkrideflys where I did not have to do that. However, I loved having my car ready and warm for me when we got back, so it was nice-bonus...All the drivers were friendly. Would use it again.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    We have used other off site airport parking services but were very impressed with the facility and the professionalism of all the drivers and staff we interacted with. We also appreciated that the facility was clean inside. We would definitely use this facility again.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Very customer friendly! - If your goal to reduce traveling stress, I would use Easy Airport Parking ORD.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    We were very impressed - it was easy and convenient. We will definitely use you again!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I thought the service was excellent! Our car was ready for us as soon as we got back - no waiting. A wonderful experience.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Professional and efficient. Made reservation online which made for a quick check in. Was surprised by the assistance to and from shuttle with our luggage! On return shuttle was there before I texted for a ride. Very convenient and price worthy!!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Outstanding service and very polite people at ACE Rental parking facility. This was one of the best facilities we have used, and will be our place of choice to park now when flying out of O'Hare.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    When I got back, the keys were in the car which was started. No one seemed to know if I still had to go inside for anything, so I just left.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Robert at the desk was most solicitous, as i informed him this was my 1st time using your facility. Drivers both ways were courteous & helpful. It was a treat to have my car waiting! Thank you for a great experience, I will surely refer your service.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I had a great experience using parkrideflyusa. The 2 gentlemen that took me to and from the airport were just amazing. They made me feel comfortable and welcoming. Wont go anywhere else from now on! Thank you
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Clean, organized, well-run. Easy and intuitive.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    quick and friendly and got us quickly to the airport terminal. recently i recommended your services to a friend and called your offices but was told that only during the survey could you get a free night , perhaps a change in that policy would be nice
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I like your service. I will come back again.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Excellent. Car was warm when we returned from a hit vacation 60 degrees different. Appreciated. Will use you again!!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    waited 20 minutes for the shuttle to come. driver appologized, said he had to drop someone some where else first. Manager at parking garage also appologized, but after spending 9 hours in the air and arriving around 5 AM, waiting 20 minutes seemed like a loooong time.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I was impressed with the facility and services. It was my first time using the facility for Ohare but I have used the facility and services for Midway. I will definitely used again for Ohare.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Clean and visually appealing.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Excellent value and very convenient. Drives were all courteous and helpful. On a different note, a piece fell off my keychain while the car was parked. I was not told about it but rather there is now a piece of tape holding in the battery. At a minimum, I should have been told.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    very positive experience. will do it again.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I'm extremely satisfied with your service and will continue to use in the future.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Fantastic!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Drivers were friendly and helpful, though it seemed a bit like they were pining for a tip. I was going to give one anyway.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    This was our first time using your services and I was very pleased. Staff was friendly and efficient; and they get you in and out quickly. It is convenient and easy to access. On our return flight they were precise in their directions regarding where the shuttle would be parked, and was there quickly. When the shuttle arrived back at the site our vehicle was waiting. I would highly recommend your services.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    We were so pleased with the service we received that we booked to leave our car for a month in January 2013.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Why bother with taxis when your service is so easy and inexpensive.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Excellent service
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Although we weren't greeted by your staff, we had a wonderful experience. It was smooth and easy and the transport vans were clean with friendly drivers!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    It's the first time we have used the service, and I was just commenting to my wife the other day, it was the easiest, most cost efficient, and complete service oriented service I have ever seen. Thank you, and yes we will return to use again, and pass the word. Scott Miller
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    We were very pleased with your service to and from the International terminal at O'Hare!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    SOME CONFUSION ON WHERE TO GO FOR PICK-UP ,GO TO DOOR 1 IN FACT ITS IN FRONT OF THE HILTON,MOST PICK-UP AT CENTER LANE IN FRONT OF TERMINAL.NOW WE KNOW.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Excellent service
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    excellent service, very friendly and helpful staff. thank you
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    The time on hold to get hem to pick us up at the international temainal at Ohare was over 40 minutes, this after I waited over 20 minutes jyst to get through on hold w/ me calling the toll free #. Get more people to answer the phone on a Sunday afternoon....FAST!!!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    The wait was a little lengthy upon my return. The location was a little difficult to find, however; I used my own navigational system and wasn't aware it was two businesses.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Clean, efficient and friendly!!!!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Very good first impression. The shuttle pick-up at the International terminal was quick (within a few minutes), the shuttles were comfortable, and my car had been pulled up and was ready when we arrived at the garage. Will use your facility again!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    This is the first time that I used this location and it was ok. The only thing that I wasn't crazy about is leaving my car keys since I did not have to do that before.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Excellent service, thank you!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    The facilities were bright and clean. The service was friendly. It was also great to see my car waiting for me when I arrived. I will definitely use it again.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    great experience, much better than i expected
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Your service was excellent and hassle free. I would certainly use your service again.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Fast, efficient, and nicely located.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    This facility was not as attentive to customers as other park ride fly locations near ORD/MDW, but still service wasn't bad and I'd use them again. The website is very easy to use.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I used a different parking facility than the one I usually utilize on ParkRideFly.com, but the result was the same--efficient, friendly service.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I was told it was a safe place even though I do not like to leave my key. However I was very pleased with the service and would use again if I fly out of O'Hare. However, I usually fly out of Midway.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Thank u
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Everything was great and very easy.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    This was the first time we used the facility at O'Hara Field. If I fly out of ther again , I will defently use this facility.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    The service was excellent, I will definately use your services again as well as referring my freinds and family....
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    We were very pleased with your service. We checked our car in quickly and got our ride to the airport quickly. Our car was very well taken care of. I was impressed with the promptness at being picked up and brought back to the facility for our car. All in all the service was great. We will definitely use your facility again in the future. Thank you!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    First time customer, will surely return because of great service and value!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    very timely,easy, and professional
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Very clean and easy to drop off car, be shuttled to airport with directions, picked up quickly, my car was ready and I was out quickly. No hassles and everyone was pleasant.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Facility was fine but I had to call them three times to pick us up and had to wait for 45 minutes for the pick up.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Very neat and very organized. I would definitely recommend your facilities to others.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I just wish the pickup area was closer or they could pick up the person when told exactly where. My mom had a hard time walking so much to the stop 1, etc... but overall besides that, a great experience! THank you!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Your staff was very couteous.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Very efficient when booked online and we called them with our claim number when we were at the airport for our pickup. We had difficulty finding door for pickup being Terminal 2, door number 1 and coming in on international flight was a bit confusing in o'hare. Someone was being dropped off when we were there and the driver seemed surprised he was supposed to pick us up, it just happened to work out to go back with him. Our vehicle was already waiting for us and check out was simple since we had our paid voucher in hand. We will use this again!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Perfect service.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    It was clean and organized. I was very impressd with the entire experience. We were leary of trying something new (park & fly), but we will definitely do it again and I will highly recommend your facility to friends and family. It was so simple and worry free and all the employees we dealt with were pleasant. Thank you for your great service.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I picked the Easy Airport Parking because it was closer to the airport than my usual ParkRideFly spot of the Thrifty lot down the street. I like the EAP location, and we got to the airport just fine. The check in and check out wasn't quite as clear as it could have been. No one came up to us when we arrived; we had to find someone to help us. But the main thing I didn't like about EAP experience was having to go to the Bus/Shelter pickup, which is much farther away than the car rental pickup, which is where Thrifty picks up. So I'll be going back to Thrifty next time around.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    The service was excellent!!!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I was very amaze and pleased with the wonderful service you provided.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    We were so impressed with your service. It far exceeded our expectations. We were amazed how efficient, friendly, smooth and quick you guys were. Great job. We will use you again and tell others about you. Your contact info is in my cell phone.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Your services were very satisfactory. But we did not like the pick up place, shuttle center. It was a long walk from American Airline. Others such as Thrift pick up right out side the baggage pick up. I hope you will be able to do this one day.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Fast, friendly, close to the airport, low cost
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    In one word, GREAT !!!!!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    You can't even take a cab from the city to ORD for the price I paid for several nights of secure parking. The staff was efficient and very pleasant. I'm telling all of my friends / colleagues who travel.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Loved the new and clean bus/ van. And really liked having my car waiting for me :) great facility and great price! Will definitely use it again and tell my friends about it!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Thank you so much. The valet service was terrific. All the personnel were pleasant and helpful.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I was pleasantly surprised at the efficiency, friendliness and service. Extremely delightful staff and excellent hassle free service at the best competitive price. Thanks you!!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    GREAT, really impressive....I'm sold!! So easy, and thanks!!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Quick & efficient
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Very friendly staff! Clean and convenient!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I have never parked at O'Hare before and choose Easy Parking because of their good prices. I paid online, which saved me a lot of time and hassle at the facility. Everyone was extremely nice and helpful. When we got off our international flight(of 24 hours of flying), the shuttle arrived within 5 minutes and we were in our car in 10. I was blown away by the efficiency and would definitely park with you again.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Parked at Easy Park - nice, new facility, well-lit, well-maintained. Only downside was that it seemed to take quite a while for the shuttle to the facility to arrive at the bus/shuttle terminal.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great service, would definitely use again.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    this was my first time using your facility an i was impressed,would recomend to my friends
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I found the facility, after I found it, to be great, but the info I needed in order to find the location was totally inadequate. I was not told that the facility would not be called Park Ride Fly, and the address given on the confirmation was not on the building - so we took lots of time finding the location, stopping to ask where it was, and being stressed out due to time with getting to the airport to check in although we had appropriated plenty of time to park and get to the airport. We accidently saw the address when driving in to ask if that was the correct location. I will call customer service and request an adjustment on my prepaid reservation or a full refund with a free voucher for the next time I park at one of your facilities. I am not upset with the location - after we finally found it, but with the fact that your representative and your confirmation did not say we would be parking at one of your service providers namely Ace Rent A Car
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Really great. Dont know if I'll ever take a limo again. So easy and effortless.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    The wait time for a pick-up at O'Hare was at least 30 minutes at 10:30 PM on a Monday night. That seems excessive. Additionally, the driver stopped at least 125 feet short of the door we were told to stand in front of to wait for our pick-up. There was more than enough clear space for him to pull up closer to the designated pick-up door. We had to run to the van with our luggage or he would have left without us.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Very professional and efficient. It was so nice to just pull up, transfer the luggage right into the van and go to the airport. Coming back was also great, truck was ready to go, also looked like it was washed which my husband was very happy about. I've lived in Chicago most of my life, I'm surprised I never thought of using you guys before. I will NEVER park in O'Hare's parking lot again now that I've found you guys ! Grace Wang
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    fine
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    The ACE facility is a little run down and dirty, but the staff is professional & friendly. You're not in the building long when everything is done online, but I noticed the condition of the office (outside & inside). However, I would use this service again. The shuttle guys were great and communication for pick up when our plane was late arriving couldn't have been quicker and more helpful. Really, your wonderful staff deserves a nicer building :)
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I have used your services many times and have always been pleased, but this time not as much. I called when I got to the airport and gave them my claim number. They still hadn't found my keys when I arrived to pick up my car. When they finally found the keys, my car was blocked in by another one and it seemed to take awhile to get the other car moved. Of course, this all happened the day I needed to drive directly to work so the extra time waiting was frustrating.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    The location was very busy but the drop off was very quick and efficient. We parked the car and were at the airport within 10 minutes, great service!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Totally pleased with the service
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I already wrote. Waited 45 min called 6 times no one new what was going on. Dent on my driver side door. Very frustrating No stars wouldnt let me click last one off
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I like that your facility is close to the airport. I like that you pick up and drop off to/from the airport without making other stops for passengers at hotels, etc. like some other parking facilities do. What I am dissatisfied about is that I make a reservation on line and you have all of my information and I've even paid in advance on line with my credit card, yet I still have to go into your building, wait in line and fill out a card with my information on it. Why is this necessary if I've reserved on line and brought in my printed reservation sheet with the bar code? I want to be able to be greeted under the awning, hand over my keys, get me and my luggage on the van and go.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    We'll be traveling again next week, and will be using you. Loved having my car warm and ready to go. Thank you.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    First time we used at O Hare! Great service leaving and coming back! We will use again! Thanks so much!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    very efficient
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I was a little concerned with the safety of the facility but the service of the facility was impeccable! Easy location to O'hare, quick ride to and from airport, received help with luggage from staff. Loved the ease of your park and ride!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Excellent personalized service very close to the airport
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    On our return, we did have to wait awhile at the airport for our ride to ACE. We called when we got to door #1. The van arrived in good time. The other people we had to wait for obviously called upon landing and we had to wait a bit long for them to get to us. It was late and we were anxious to get home. So really your company did nothing wrong.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Excellent
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great customer service
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    very, very satisfied. Good value, friendly staff. Thanks...I'll return.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    The ACE staff was very helpful, prompt, and friendly.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    The initial drop off and transport to the airport was fast and friendly. Unfortunately our return was not the same. We allegedly "missed the first shuttle" even though we were standing in the same spot (Door 1) since we called, never changed position, and somehow caught the second shuttle they sent for us, but also they never had either the car waiting for us, nor warmed up as promised/paid extra for. Even though with both calls for our return trip we stated what car we had and our tag number.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I've used Park and Fly 7 or 8 times in the last few years. This location, bar NONE, has the best check- in, check-out and timely pick-up of any sites that I have parked at lately. And, they had my truck running and warmed up when I got back to the lot.This is a huge amenity for Chicago in the middle of January!!! I would rate the overall service as 6 stars. Thank You, Rich.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    very easy and friendly 1st time using something like this was a great experience
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Entire experience was good, except, I called when we returned to the airport, a van was waiting when we arrived at the shuttle area, although the driver was not expecting us, he was there picking up other people. We were able to ride with them. when we arrived at the parking lot, our car was not ready and they had no knowledge of my call to them. They did take care of the situation quickly.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Professional ....quick ....easy
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    It was easy and straight forward. I highly recommend it.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Pick-up at O'Hare was a loooong walk from Baggage Pick-up. Luckily, we were in a group, but there were no other people walking in that late hour through the long underground tunnel (which was poorly marked for ParkRideandFly) toward the Hilton at O'Hare where we were told (after waiting outside the Baggage Pick-up door for 15 minutes) to meet the driver. The driver was there - but the long walk with lots of baggage was awful.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    It was nice to have a roof over our heads when we pulled up since it was pouring when we arrived. Check-in was quick,and we did not have to worry about parking the car. We only waited about 5 minutes for the pick up van and our car was already warmed up when we returned which was nice since we had our baby with us. It was great! I will definitely use you again and recommend you to others.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great park ride fly experience
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great job.. Thanks
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Have used 8 or 9 times for vacation parking and are very satisfied. Actually had 3 offers for less and stayed with ACE.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    In the past my car was always reday; this time we had to wait awile.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    The driver to the airport was a very aggressive driver. He drove fast and not even sure if he was wearing the seatbelt. I appreciate him trying to get his passengers to the airport fast but if he is on paid based on how many trips he makes, the safety may become his secondary concern.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    The past few times I have used your service I have waited approx 25 - 30 minutes for the shuttle which has always been under 15 minutes in the past. Your drivers are always extremely helpful & you have made traveling for business a lot easier. Thank you!!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    To be honest, the facility is not so pleasing to the eyes. However, that is not all that important to me as I already know that your service is good and sound. Staff are friendly and efficient, which I am very pleased. Keep up the good work.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    It was a great experiance. Thaks
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I think our driver was sent o the wrong area...we were in Terminal 5. But everything else was perfect. And that was just an error.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great service
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    basic service that met our needs
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Always efficient service
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Awesome service in the heat of a really horrible couple of days of weather - would DEFINITELY use your service again and will tell others about it as well!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Thank you for your services. So far very reliable and efficient.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Wasn't sure if you meant someone came out to greet us or if we were greeted inside for question 1. We were greeted once we went inside. Drivers were friendly and helpful in directing us. Both coming and going, the service was prompt and we had no wait for the shuttle. We generally use the Indianapolis facility but if we are in need again in Chicago we will certainly use this facility again as well as recommend it to others.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    ACE Rent a Car is the best place to park at ORD!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    OK, but driver wasn't there to take me to the airport for 20 min.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I have used your services before and have always received great service at a tremendous price David H Walters
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Quick, To and from the airport within 10 minutes.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    It's so nice to come back and have the snow wiped off of my car! Great service.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great set up. Easy to find and we did not have to wait for out pick up on our return. The only negative was that we left very early morning and it was cold and the shuttle van had not been warmed up so the ride to airport was a little chilly! Otherwise everything was great!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Excellent experience and will use you in the future.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    good
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    The place looked kind of dumpy and I was worried that it might not be that safe of a location. I was very happy with the service and I did feel safe when I returned. We did have to wait for a bit on my return, it was late & I really wanted to get home.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    We liked your service and we were inpressed with our car near the front door,car was turn on and ready to drive. Thank you for your service and we will use your company in the future.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Friendly and efficient.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    The service is great and the staff very helpful and nice.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    excellent
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great!!!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    The service is excellent and price is terrific!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    We were helped with our luggage on the way to and from the airport, but not unloading during checkout. There were 2 separate passengers who arrived onto the shuttle after us (and our car was in the front of the line of car pick-up, yet we were not helped with our luggage. We also did not like the distance from luggage pick up of the airport to the shuttle area because we had large and heavy bags to drag over to the shuttle area. We prefer that the shuttle pick passengers up from a designated place by passenger pick-up.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    After a delayed (5 hours) flight, I hurried to the bus pick-up and realized I didn't know what the bus looked like! But a smiling face recognized ME from dropping me off and quickly took my baggaage. It was wonderful!!! Thank you.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Called twice for pick up. 2nd time since it was over 10 minutes. Driver did have other fares when he arrived.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    would park again. I am a frequent traveler and will use again. only suggestion--on pre-paid I had to wait a few minutes to retreive my keys. there was a line renting autos. after a few minutes a person asked if I was just picking up the keys
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Initially I was told the price was $48.45 for the times I specified. I ended up checking in around an hour or 90 minutes later than expected and checking out about 90 minutes late also (due to delayed flights). When I checked out it seemed that the bill was increased by $2.00. I asked if the charge was different than initial quote (I didn't have the initial pdf with me) and was told no. Granted $2.00 isn't much, and perhaps it was because I returned late. But the fact that I was told that the price hadn't changed when in fact it had gone up and that you don't credit for parking later, but charge for checking out later leaves me with a poor impression of ACE ParkRideFly. A lot of $2.00 can add up for you, and it's not enough to make a fuss about for the customer. Your shuttle drivers are excellent. RESERVATION #:915072
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Easy to find, quick to access, overall very pleased!!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I almost parked at another place that was both cheaper and indoors, but its shuttle only ran every 30 minutes, whereas Ace shuttle was on demand.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I was very impressed at the superb customer service each and every person I met displayed. I was very happy with the service and am more than willing the use Park Ride and Fly again.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Please note that personal items were missing from my car.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great service for both , departure and return. Less than 30 mins from the time we were at the gate to being in my vehicle.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    The building is a little dated and I was a bit nervous if they would provide the service I am used to at other facilities, such as Avistar or Park and Fly. However, the staff were very friendly and helpful. No long wait time, which was nice. The check-out staff could have been a little friendlier but it was late at night, so it was understandable.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I received the great service. It was much eaier to park a car there instead of using the parking lots in the airport.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    always a pleasure!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    We have used ACE/ParkRideFly a few times in the past six months and are always very pleased with your staff and its excellent service. It's especially nice to have a sense of familiarity with drivers who have taken us to and from the airport more than once. Friendly, competent service every time!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    We have used Park, Ride and Fly in the past, but this was our first time out of O'Hare. We used the Ace Rent-a-Car facility recommended by you for our parking . The people there were GREAT!!! Our luggage was lost upon our return and we had forgotten to get the receipt for our car out of the luggage. With the help of the airport, we got Ace's phone number, called, and the gentleman there at Ace (Dan) was so friendly and helpful!! It was 1:00 in the morning and we VERY tired and frustrated. We had been awake for over 24 hours traveling home from Germany in addition to spending a couple hours trying to find our lost luggage with no success. Needless to say, the van was right there to get us and when we got to Ace our car out front ready and waiting. Thank you so much. We don't know if we'll use the same airline again but we will definitely continue to use Park, Ride, and Fly!! And if it is out of O'Hare it will be through Ace Rent-a-Car!! Thank you so much!!! (P.S. Luggage did finally make it home the next day.)
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Very pleased with the quality of service.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Very quick, helpful and friendly. No problems at all. Thank you.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Had a little trouble finding the pick up location for the van on our return.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I am a frequent user and am very pleased with your service. Quick, efficient and economical. Thank you!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Answer to # 4 First time at this facility. (Usually we fly from Midway Airport). The location we were told to stand by (Door 1) turned out to be incorrect. People picked up by ACE were actually standing 1/2 block before our designated location. The first van came by, slowing down & not stopping by us. Twice, we phoned the office with the response "in 4 min. we will be there". The reality is one hour later, a driver came (after another client phoned ACE.) This time, we waited 1/2 block before the designated stop. We began waiting at 9 p.m. Thursday eve. After an hour waiting, we still had 2 hours to drive home. We arrived home at midnight...
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Hard to find pickup location - please indicate better on your documents.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I called for information as to where to meet our shuttle upon our return to O'Hare. Unfortunately, the person who gave me the directions did not provide accurate and clear information as to where to pick up the shuttle. Everything else was very efficient. But the poor directions caused us to considerable stress and confusion.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Excellent - I will definitely use again and recommend as well!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    On our return, we waited for over 45 minutes, called repeatedly and were told "the driver is on his way", nothing more. 45 minutes was far too long of a wait--what did the driver do, stop for dinner? Ridiculous waiting time.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I was not impressed with ACE service. Also, there was damages on my car that previously wasn't there.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Due to Chicago's terrible traffic, we arrived late. They rushed us over to our gate to make the flight on time. The counter and shuttle drivers were great and made this experience a pleasure. We will definately use your service again. Thanks!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    We were extremely pleased to see just how easy and convienent the Ace Rent a Car was for parking. The staff was very good and it isn't easy for anyone at 3 in the morning. They did great on the return also!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Dropping off our car and getting to the airport was easy and almost enjoyable with 2 small children. However, upon return, we called as instructed and were told to go to the bus shuttle. We didn't know where it was, and had never been there before. We went through the tunnel and walked for about 20 minutes, went up the elevator that said door 1 (as instructed) and there was no pick up. We waited for about 20 minutes (at 10pm with 2 small kids in the rain) and called again. We were told we must have walked to the wrong area, because other people had taken the shuttle and we (obviously) weren't on it. I was surprised at the rudeness I was greeted with, and appalled that we hadn't been given decent instructions about how to get picked up when we dropped off our car. We ended up taking a cab to pick up our car, and I can assure you, we will never use these parking services again.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    everything was great but bathroom could be cleaner
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    This was my first experience with ParkRideFly and I was very impressed! Sam your shuttle driver couldn't have been more helpful! He helped me with all my luggage and was very polite and respectful. I will definitely recommend you to my associates.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Overall a very good experience. Everyone was friendly and helpful.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I was very impressed with the service and speed! I would totally use your services again and will definitely recommend your facility -- easy to find and easy to use.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Very impressed with the speed and efficiency of leaving and retrieving my vehicle.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    We were extremely surprised by how fast the trips to & from the airport were- very nice! We will definitely be using the facility in the future!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Extremely nice drivers, very efficient, convenient service.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Upon my arrival home, ACE phones were disconnected. In no way was I able to contact them to find where to meet the shuttle at. When I called ParkRideFly, they had no emergency contact number to help assist me. I resulted in taking a taxi to ACE to retrieve my car. It should be noted where shuttles may be found in the case that ACE cannot be contact, whether told to the customer or to ParkRideFly.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    The pickup at O'Hare not nearly as nice as at Midway. If one comes in to Terminal 2 or 3, is the pickup still in the facility across from Terminal 1????!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    nice experance
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    We were pleased with the courtesy of the staff and the ease of getting to/from our car. Had to call for directions to the facility and where to find the shuttle upon arrival back at O'Hare.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    the walk from the airport to shuttle pickup was a bit long, but at least it was indoor and covered, otherwise - great service and would do again. I did not use the website at all- done thru customer service line.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Fast service!! Did not have to wait long to be picked up. That is a big plus!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Thanks for helping to make my trip so easy! I will definitely use you again next time!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great, efficient service
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    The staff at Ace Rent A Car were very polite and helpful. Would definitely use them again.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I had pre-submited my pre-paid voucher upon check-in, and when I returned I paid the time difference that I was late for my resrvation in cash. Upon viewing the receipt however, I had been charged an extra $10 above my vouchered price and the additional I paid because of a free day coupon code that was applied on my pre-paid voucher and the coupon code was NOT reflected on my final receipt. I do not appreciate being overcharged and attendants not throughly viewing my pre-paid voucher cost. I was not told my coupon was not applied before they went ahead and charge my credit card.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great as always; however, my only concern about this O'hare PRF facility is that one has to walk so far from the terminals to get to the shuttle /center pick-up point.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    While we had a little difficulty getting to your facility and a bit more with finding out where to get the shuttle at O'Hare (we were at the International terminal and after 3 phone calls to the shuttle, we finally realized that they were giving us directions to find the shuttle at the domestic terminal), we were so happy to have a warm car waiting for us upon our return. The gentleman who picked us up upon our return was jovial and friendly. We would certainly use your services again and have already recommended you to friends.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I was quite uncomfortable at first leaving my car off-site from the airport. Once I was greeted at the facility, I felt reassured. Upon my return, they had my car all ready to go. It had snowed and my windshield and other windows were "snow free" and the heater had been turned on and the car was warm. VERY WONDERFUL, Next time I will absolutely use this service. Thank you for a pleasant experience. Mary Rodgers
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Not only was the service excellent, it's the shortest distance to O'Hare. I will definitely recommend it to anyone wanting to park near the airport.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I have had no issues to date using your Midway or O'Hare locations.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Service was great. Only drawback is that the shuttle doesn't pick up at arrival... We had large and heavy bags that were difficult to lug to the shuttle center.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Fast, efficient, friendly, economical service.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    great, thank you!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    VERRY IMPRESSED
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Clean, organized, professional. I've used it several times and I think it's great.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Excellent! Easy access, close to terminal, friendly staff and snow free and warm car upon return. We had used Ace before but went directly to the O'Hare location. Using your web site is even better.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Excellent service and excellent employees. On a sub zero day, the car was warmed up with even the seat heaters on. Great job in all aspects. Thank you, you will see us again.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    It was wonderful to be driven and picked up by such a courteous driver and what a treat to have a warm car to get into for my ride home! Thank you.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I liked your service quite a bit. In fact, I managed to leave my Blackberry in the shuttle van and they held it for me at the office until I came back. The first time I called to look for it, though, the guy who answered the phone was not very helpful and put me on hold for a long time. When I called back the next day, the second person was very friendly and helpful, told me they had found it and how I could pick it up when I returned.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Great to have the car available and running when we picked it up, especially when it was so cold! Thanks
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    ACE rental car is a great parking partner for PRF!!! Upon return, the staff had my car idling and the heater on (it was 30 degrees). I just got out of the van into my car, and was off!!! It could not have been easier. The drivers are always friendly. I absolutely love using this facility!!!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I was pleasantly surprised when the shuttle dropped me back at Ace to pick up my car. It was warming up for me. More than I expected. I will definitely do this again.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    We arrived early Wed. morning 25Nov09, about 4:00 am. We were greeted by a very friendly person who explained everything to us. Bob/Bill drove us to the American Airlines terminal and explained everything about our return. When we arrived hole, we called and within 5 minutes the van was there picking us up. Our car was sitting outside the office with the motor running. Both ways our luggage was moved for us. I cannot say enough good things about your service. I am a new customer!!! Thank you again. Linda Liszka
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Your service was prompt and friendly. I will definitely use this again.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    A very good value for the service provided. The driver who took us to the airport was friendly and courteous.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    While I have been very pleased with the services provided at Midway, Chicago, my O'Hare experience has been less satisfactory. On two occasions I have had rather long waits to be picked up from the airport on my return. At Midway I have rarely waited, at all. The van was always there when I arrived. This last time at O'Hare, ACE parking services had not even unburied my car from the lines in the lot and actually had the wrong car. To their credit they were friendly and even self-effacing in recognizing they had come up short in their service. I would use them again, but I am concerned about the length of my wait.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    was concerned when I first pulled in because things seemed a little chaotic....actually, it was all very well organized!!!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    This is the second time I used your service. I am satisfied with your service.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    The facility is clean, the staff is polite, and the car was waiting for me upon return.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Very good experience.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I used park and fly before, I like they pick you up and drop you off. What I didn't like was we flew into Chicago and the people should know the airport since they are there all the time. But we had to find them. We were on the other side of the airport and they guy would not go to this terminal to pick us up and didn't know enough to tell us what terminal to go to, to meet them. I used park and fly for convenience but when you are coming home from a long trip late at night and have to call 2 times to figure out were to go. Was not happy!!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Other than my drive down from Lake Co... Seriously, you guys were great! I especially liked the fact there were 3 to 4 counter people both ways. It helped everything to go so much quicker and everyone was nice too! :)
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Clean organized and prompt.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Your ACE rent a car parking facility near O'Hare is so efficient and staff are always friendly. When I arrive, the shuttle is almost always ready to leave immediately. Upon my return, the wait for the shuttle back is usually reasonable. I use your facility at Midway airport as well, and find the service at this O'Hare facility to be superior.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Very happy---a convenient service
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I was 5 minutes from the bus shuttle center and called for a pickup and finally 15 minutes later the shuttle rode by door 1 in the third lane over - not sure exactly how he expected a passenger to get to him. When the driver did not pull over at door 1, door 2 or door 3 I immediately called the operator and asked for him to come back and explained what happened. In the meantime, the operator questioned me about where I was standing and it took the shuttle driver another 15 minutes to return. This was totally unacceptable and fortunately for me I rarely fly out of O'Hare.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    very impressed with the fast and professional service. Thanks. Will use you again.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Facilities were ok.Staff and shuttle driver were very nice.Would use facility next time
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Very slow pick-up from the airport. We had to wait an hour after our flight had arrived. We called ACE as soon as we arrived at Baggage Claim. Also on the way back to the facility, our driver ran a red light that had been red for a while. Luckily, no other cars were crossing the intersection at the same time so we (including our infant daughter) were not involved in an accident. When other passengers questioned the driver about running the red light, he acted as if he had no idea what they were talking about. We were disappointed with ACE and would use another ParkRideFly vendor in the future. We have used Avistar in the past with no problems whatsoever.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    We will definitely use facility again - A+
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    No additional comments
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Upon our return, we waited almost a half an hour for our ride, and at 1:00 in the morning, it seemed like an eternity.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    First time we used the service. We were very pleased and our car was returned to us quickly and in the same condition we left it. Thank ou.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Everything went well and we were satisfied with the service. We felt confident that our car would be well guarded and we would find it in the same condition we left it. Everyone provided good customer service for our departure and return. The only thing I would recommend is providing directions to your facility on the ParkRideFlyUSA.com website. We turned the wrong way off the interstate highway which caused a delay for us. It was our own fault but by providing driving directions on the website when the reservation is made, it would be viewed as high quality customer service by others.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Quick, Efficient and friendly service.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    very friendly and very quick service
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Thought we'd never find a lot we liked as much as MDW PRF lot. ORD Ace PRF lot sure ran a close second!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    quick and friendly to/from airport and both people we dealt with were helpful and pleasant to talk too. thanks ed r
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Everything went smooth. We will use you again at both O'Hare and Midway. Thank you.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    I'm very happy with Ace for parking. I really appreciate that the driver waited for me . . . I called after picking up my bags, but the walk to the Shuttle Center was quite crowded, so he got to Door 1 before I did. Thank you for waiting.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    You made parking and getting to o'hare very easy and enjoyable! thank you!!
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    very pleased
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    We were very pleased with the service. We will definitely use again and will tell friends about it. The staff was very friendly and we had no problems even when my husband misplaced our ticket.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    We loved when they started the car Saturday night during pick-up and had it nice and toasty for us. Coming from the Bahamas back to 40 degree and rain was not loved but a hot car was quite the gift. Close to the airport and very very convenient. Easy t
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    fine
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Clean, orderly and efficient.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    This was my first time using our service. I was very, very satisfied with your service and have already referred you to some friends. I was very impressed! Until next time. There will be a next time. Thank you for the easy and comfortable transitions
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    Everything was great. The only problem we had at O'Hare was when we returned - there were many signs for the shuttle bus service, and couldn't figure out which way to go. Inside the baggage claim area it is pretty simple, but once you are outside there
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    We have used other parking services, but this was the quickest and most efficiently operated of any the others.
  • A Traveler
    4 out of 5 stars

    Rating from 948 Customer Reviews

    #5 Even though I did not have my printed confirmation (but came equipt with my confirmation), the service desk was able to help me quickly and efficiently.

EASY Airport Parking Provided by Payless Car Rental Gallery

Our Take on O'Hare International Airport

Chicago's O'Hare International Airport is consistently in the top 5 of the world's busiest airports for almost 50 years. With over 67 million passengers traveling to and from over 200 destinations around the globe from 189 gates, parking can be a daunting and expensive task at O'Hare...unless you choose Park Ride Fly USA for all your parking needs!

Have a Question?

Our toll-free reservations help line is here for you.
1 (866) 922-7275

Make a Reservation

Start your trip off right – stress free and saving money. Guarantee your parking space by planning ahead.

Book Now

Connect with ParkRideFly. Be the first to get airport parking coupons, deals, travel tips and more!