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Park 'N Go Minneapolis Airport Parking

Located at: 7901 International Drive, Bloomington, MN, 55425

4 out of 5 stars

Rating from 454 Customer Reviews

  • Located just 1 miles from the airport
  • Self Park
  • Open 24/7
  • Uncovered Parking
  • 24 Hour Security
  • Free Shuttle
  • Luggage Assistance
  • Insurance
Get Your Coupon Code Now!

Save with Short and Long-Term Minneapolis-St. Paul Airport Parking Rates

  • Uncovered Parking Rate $14.00

Benefits & Amenities

  • Open 24/7
  • 24-Hour Security
  • Free Shuttle
  • Self Parking
  • Uncovered Parking
  • Luggage Assistance
  • $100,000 Flight Insurance Included
  • Free Parking Rewards

Start Your Trip Worry-Free with Off Site Parking for Minneapolis-St. Paul International Airport

Park 'N Go Minneapolis Airport Parking offers convenience to travelers departing from Minneapolis-St. Paul International Airport (MSP). Our self-parking facility is safe, secure, and fenced-in. We also provide great rates, complimentary courtesy shuttle to the airport and back and friendly luggage assistance. When you return, our shuttle will be waiting for you at the airport, to take you back to the parking lot. We'll drop you off at your vehicle, so you'll never have to walk very far after a long flight. For your convenience, we're open 24 hours a day, year round, and we're also happy to offer free jump starts and help with flat tires. (Please note: Peak travel periods may require us to keep your keys.)

Minneapolis-St. Paul International Airport Park and Fly Reservations Are Risk-Free

What happens if your travel plans change? No problem! You can always change or cancel your airport parking reservation later. We also carry a "No Cancellation Fee" policy for cancelled flights.

Airport Parking Map & Directions for Park 'N Go Minneapolis

GPS Users

latitude -93.2256
longitude 44.8598

Get directions from your address with Google Maps:

Please be aware that navigation systems vary and are not guaranteed to take you directly to the lot.

Contact Us

Park 'N Go Minneapolis

7901 International Drive, Bloomington, MN 55425

Direct:
(952) 854-3386

Reservations:
1-866-922-PARK (7275)

Showing the newest reviews:

Recommended - Verified Reviews
4 out of 5 stars

Rating from 454 Customer Reviews

90% recommend Park 'N Go Minneapolis
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    AMAZINGLY AWESOME, SMOOTH EXPERIENCE

    AMAZINGLY AWESOME, SMOOTH EXPERIENCE Everything from start to finish was smooth, easy, quick and worry free! Each member of the staff was professional, kind, exceptionally helpful. I would highly recommend using this parking facility.
  • rick from Holmen, WI
    Posted on October 01, 2017
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Fast, friendly, effecient, will use again
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    The driver (female) on my return was especially helpful and concerned that I got safely into my car due to freezing rain/sleet at the time. I would rate the return as a 5 and overall a 4. Thank you.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I was directed to a choice of two rows to park in, and told to stay in my car with the lights on until the shuttle pulled up to take me to the airport. It was a pleasant start to a cold morning- staying in my warm car! The ride to, and from the airport a few days later, was quick and pleasant. When I returned from my trip, the shuttle was waiting in the forecast spot, and left shortly after I boarded. I was dropped off at my car, very efficient!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Everything was good but I believe I was overcharged. I prepaid $42.61, res # 1686183. When I checked out the charge was $51.49 total. I believe I should have only owed an additional $8.88 but the agent charged me $13 something. Not a big thing, but I do believe I was overcharged. Thank you, Ralph Tellefsen
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • jeff from stillwater, MN
    Posted on November 26, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Jeff P.

    Outstanding service from the moment we checked in at 4:00am to when we were returned to our van 4 days later.
  • Diane from Hanlontown, IA
    Posted on November 26, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Our experience went very well. Only a 5 min. wait after we called. No problems at all.
  • Bruce from Saint Paul, MN
    Posted on November 25, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Scam on prepaid parking

    I had prepaid for the parking, We arrived later than I had scheduled and left before our prepaid time expired. We left at 7:05 p.m. on the 24th but the gate attendant asked for an additional $10.00. It clearly states the times on the prepaid receipt so I can only assume someone is trying to scam another $10 from us. We had to sit and wait too long while the gate attendant was fooling around with this. All other personnel were good.
  • Nina from Minneapolis, MN
    Posted on November 24, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

    pre paid vouchers, hum

    We use Park and Go quite often. We pre-pay. When we left this time we had to pay additional money. We were there at 8pm and our printed certificate said we had until 10:00 pm. The attendant was pleasant but wasn&#039;t going to make it right for us. I wrote a letter today asking for a refund for the additional money. He should have been able to correct this at the check out.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Excellent experience! Not having used a park and ride facility before perhaps my expectations were low, but this place seemed to operate with excellence in mind. I prebooked our reservation, they had the shuttle follow us to our assigned parking spot and we were off to the airport minutes after arriving. The shuttle pick up when we got back to the airport went equally as smooth. I would HIGHLY recommend this facility as it appears whoever runs it purposes to take care in the service they provide. This Park and Go helped take any of the stress that can be associated with travel to a minimum.
  • Paul from Eau Claire, WI
    Posted on November 24, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Friendly efficient service, as always!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Very Nice Service!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    As soon as we parked, the shuttle was there to pick us up. The driver was very pleasant and took care of our luggage. Upon return, the shuttle was waiting for us at the airport. The driver again took care of our luggage upon arrival at our car. I would definitely use this facility again.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Grumpy drivers

    Both trips the drivers were grumpy and drove very erratic.
  • julie from Elk River, MN
    Posted on October 24, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I WAS 35 MIN OVER MY TIME DUE TO A DELAYED FLIGHT AND WAS CHARGED ANOTHER $4.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Easy and helpful

    I love this convenient way to get to the airport. The staff are friendly, efficient, and have made everything easy.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    We had to wait about 40 minutes following our phone call to be picked up upon our return. When arriving to Mpls at 10:45 pm, having to wait this long to get to our car was disappointing.
  • Subrata from Winnepeg, MB
    Posted on October 15, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

    PARK N GO-- My experience

    It is an excellent facility and all the staff made it a sweet and pleasant experience. I already recommended it to my friends and do it more thru&#039; Facebook. Keep it up guys! Subrata
  • Eleanor from Bloomington, MN
    Posted on October 14, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

    We were very happy again with your service. All went very well. Nice people to deal with. Highly recommend!!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • Cliff from Ashland, WI
    Posted on October 12, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Excellent service, extremely pleasant staff.
  • James from Grand Rapids, MN
    Posted on October 11, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • Jody from Eau Claire, WI
    Posted on October 10, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Great Service

    Service was great and affordable. Prompt and efficient. Super Polite drivers who are very helpful.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    We are always pleased with the prompt and friendly service offered by your staff. The driver on our return trip today was the first that we have encountered that didn&#039;t make an effort to get out of his seat, but merely opened and closed the door. &#40;Perhaps due to his larger size and not in the best physical shape. But no worries. He did greet us though and was nice.&#41; We appreciate your service and thank you for your efforts to continue to run a top notch business
  • Susan from Saint Michael, MN
    Posted on October 02, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

    A very good service. Hassle free. Drivers are helpful with luggage. I like being taken directly to my car.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Thanks!
  • Janet from Ramsey, MN
    Posted on September 05, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Great service, everything went very smooth!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I was offered to be helped with my luggage, but it is small and said I didn&#039;t need any help.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • Stephen from Annandale, MN
    Posted on September 01, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I have used Park n Go many times. It is convenient to the airport, the staff is cordial and efficient and I have been pleased with all things associated with the facility.
  • kim from Anoka, MN
    Posted on August 31, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Parking Experience

    Everything was great. the service was excellent. The staff was very kind and helpful. If I had one issue. the spot that we pulled up to park in had a very low curb and our car was stuck on it. If there was a way to raise the curb, many low profile cars would not get damaged . I would still use your service we would just pull in slower and have someone guide us into the spot.
  • rolf from white bear lake, MN
    Posted on August 29, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I am furious at being duped by Park N Go. I pre-paid a reservation on Park N Fly&#039;s web site and learned after returning from a 10 day trip that I was supposed to park at Park N Go. There was no indication this was the case when I made my Park N Fly reservation that things were switched, I was delayed on me departure and charged the full fee in addition to my earlier pre payment. I will never recommend or use Park N Go!!!
  • Scott from Whitestone, MN
    Posted on August 23, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

    The park and go in MPLS mn is in a great location very easy to get checked in and out No hassle and great service !!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Purchase via the phone

    My only comment is about my purchase of the parking. I called the 800 number and asked if there was a charge to book over the phone vs. the Internet. She said &quot;no&quot; but I was charged a registration fee of $3.99.
  • Diane from Eau Claire, WI
    Posted on July 30, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Everyone was very nice and very helpful. Friendly folks all the way around. Thanks for a pleasent experience
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    The driver was very nice, and even though I didn&#039;t remember at fist which shuttle to take the driver waited til I figured it out. He said he was pretty sure he had one more pick up @ that time. The driver was very on top of things and courteous.
  • Robert from Sioux City, IA
    Posted on July 07, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

    The only complaint I had was that when I booked the transportation I said I would be back around 8 am on Sunday July 7th but I arrived at the check out at 10:30 am which was only 2 1/2 hours later than I had told them, I was charged an additional $9.50 for 2 hours which I thought was a bit much for 2 additonal hours that seemed like another full day rate
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    The cost for reserving and paying on line was $20.00 cheaper. We felt it was a good price and worth the convenience of having our car at the airport
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • KIM from Anoka, MN
    Posted on June 17, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Return Shuttle

    Everything was great ,my only issue was finding the return shuttle at the Humphrey terminal,signs would say shuttle taxi this way and you would follow it and it would be hotel shuttles not your buses. this happened to me a month before on a family trip, so the signage and instructions on your sheets could be improved! Kim K.
  • Patrick from Chippewa Falls, WI
    Posted on June 16, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

    It was raining heavily when we arrived at the lot &amp; the driver was very helpful in getting our luggage for us &amp; because we were in such a hurry we forgot to lock our car &amp; when we returned everything was as we left it. Your facility was very easy to find &amp; very convenient. We would definitely use your lot again. Thanks for a pleasant experience.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Quick efficient and very easy to use online reservation. Parking lot is well lit and shuttle drivers were courteous and extremely helpful. Would recommend this facility to anyone traveling from MSP.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    We used your facility last year also was very happy that is why we used you again and will again if we take a trip next year thanks for the great service
  • Robert from Trent, SD
    Posted on June 02, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Great Customer Service

    Fantastic service that was well worth the money, which was extremely reasonable.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Rick

    Very courteous drivers...helpful too.
  • Kaley from Decatur, IL
    Posted on May 17, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • Theresa from Waseca, MN
    Posted on May 09, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • Anthony from Eau Claire, WI
    Posted on May 04, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • Marsha from Sandstone, MN
    Posted on April 28, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Park and Go

    This off site parking for the airport was very convenient. You arrive and they tell you in what area to park, and the shuttle driver drives over immediately and takes your luggage and puts it in the shuttle. The shuttle driver explains what you need to do when everyone is in the shuttle that he is going to take at that time to the airport. It is very well done, very organized and efficient. Coming back to Minneapolis, the shuttle was there within 5 minutes and I was taken immediately to the parking site. My car was there and undamaged and I checked out easily and drove home. Very nice experience!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Very convenient parking experience. Both drivers were extremely courteous and helpful along with being friendly and easy to talk to. The airport in Minneapolis has a very convenient pick up point for shuttles, taxis, etc. so if you follow your instructions you will not have any problems.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • Julie from Owatonna, MN
    Posted on April 14, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Thank you for your assistance in my recent travels and I would definitely make use of the Park and Go again.
  • Rick from LaCrescent, MN
    Posted on April 11, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Great service. Was at my vehicle in 10 minutes after leaving the airport, and my way down the road in 5 minutes. Everyone was very polite and helpful.
  • kay from Prior Lake, MN
    Posted on April 11, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

    we werent helped with our luggage when we dropped off the car....but the woman driver of the shuttle was VERY helpfull with the luggage when we picked up our car.. We prepaid the parking fee...from 11am april 6th till 3:30pm april 10th.....we arrived at 10:50am and departed at 3:00pm....they charged me one cent.....and it took 10 minutes for the person to finally lift the gate so we could leave...she was calling someone about the 1 penny..she didnt think it was right either....but we paid the penny so she finally just let us go........I thought charging us a penny was stupid to begin with...especially when I still had 20 minutes left of the time I did pay for,
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Driver was very friendly and helpful with our luggage and we were back to our car in a flash. We will being using your service in the future.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • Christopher from Coon Rapids, MN
    Posted on March 22, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Will be coming here again!

    Good service and nice staff!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    drop off and pickup were painless and easy
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • Kathryn from Bloomington, MN
    Posted on March 17, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

    When driving car out, it would be helpful to have directional arrows to the exit. Had to drive around before seeing it on the other side of the entrance.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • Pradeep from Omaha, NE
    Posted on March 10, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Good Service
  • John from La Crosse, WI
    Posted on March 10, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Great

    Very much appreciated! Efficiently run, and reasonably priced with coupon . Only thing better would be covered parking like the old days in the St Paul ramp facility.
  • Cliff from Ashland, WI
    Posted on March 09, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Excellent!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    It was the worst service ever. I usually park at park and fly and have always had great service. Will not ever go back.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • Galen from Duluth, MN
    Posted on March 04, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • Brian from Montevideo, MN
    Posted on March 03, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

    montetraveler

    If you could have pre-warmed out car, it would have helped coming from 82 deg. to -3 - LOL. Really, we had no problems what so ever. Thank you.
  • Allen from Cold Spring, MN
    Posted on March 02, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • Lisa from Chanhassen, MN
    Posted on February 27, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Thanks to the guys for pushing me out. They were real sports and represented the company well by being so helpful. Note to self park: park underground when traveling in the winter.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • Nancy from Stoddard, WI
    Posted on February 25, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

    The drivers both ways were very helpful and friendly. Very pleasant experience. Thanks
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    service

    we were stuck and iced in after a bad ice strom and blizzard three men camr and shoveled and pushed to get us out. they were polite and very helpful
  • Kenneth from Decorah, IA
    Posted on February 23, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Easy departure but when arriving back to Minnesota was in a blizzard at 1:30 am and we were very impressed with how quickly the shuttle arrived to pick us up. The shuttle driver was very helpful and seemed concerned about all the people getting their vehicles out of the snow. Thanks for all your help.
  • Marlys from Waseca, MN
    Posted on February 21, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • Garey from Hutchinson, MN
    Posted on February 16, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Drivers were pleasant!! Great customer service!! Timing was perfect! We could ask for anything better. will definitely use your service again. We are going to Portland, OR the end of March and will make another reservation at your lot.
  • Gerald from Osseo, MN
    Posted on February 07, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I flew out of Terminal 2 and the drop off was very smooth and trouble free. When I returned i waited for a shuttle and nothing happened. Then I called and someone said it would be 7-8 minutes which was fine but after watching a Park and Go shuttle drive by 3 times I decided to go all the way to Terminal 1 where it I knew the shuttles park. I was in an area that others told me to wait and that had several hotels picking up travelers.
  • douglas from Scandia, MN
    Posted on February 03, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

    it was great!! they even cleaned the snow off our car. will use the service again
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • Charles from Northfield, MN
    Posted on January 29, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Mediocre experience with other better choices

    lots was filled, very crowded and wait for return shuttles was 35 min at 9pm Shuttle drivers were courteous and efficient we were parked in an area where our car was started and moved several times while we were gone We were charged an extra $6.50 because of being 17 min over the time printed on my pre paid reservation This is because we arrived 10 min early and the return shuttle delay meant we were 7 min late getting out of the lot We had 3 other choices and will book any of them over Park&amp;Go next time The pay booth attendant was unsympathetic to my being delayed by Park&amp; Go not having a shuttle for 35 min and insisted I had no choice but to pay POOR Customer relations
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • julie from Hugo, MN
    Posted on January 28, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I received an email for a discount; it was easy to reserve a spot and pre-pay.
  • Michael from Darwin, MN
    Posted on January 24, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

    very easy and convient and friendly drivers.
  • tom from Lake City, MN
    Posted on January 24, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Very well run business. Love the smile on the young lady that checked me out on Thursday. Also great bus driver.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Very kind and helpful workers. They did a great job jumping the battery on our vehicle!! Thanks!
  • James from Chanhassen, MN
    Posted on January 07, 2014
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Arrived at the Park-N Go facility at 5:45 a.m. on Saturday, December 28th. Waiting until 6:05 for a shuttle van to pick me up at my car. Needed to go to Terminal 2, instead the driver went to Terminal 1 first then Terminal 2. Nearly missed my flight that left at 7:15 due to the long wait for the shuttle and then having to travel to Terminal 1 first before getting dropped off at Terminal 1. I could have walked to Terminal 2 faster than taking the shuttle. I called the office and asked how many shuttles where in service due to the long &#40;20 minute&#41; wait at the parking lot. I was told there were 5. I don&#039;t believe that was the case considering waiting 20 minutes at 5:45 in the morning to even see a moving shuttle.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Excellent service.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    My car would not start, I got immediate help from the van driver to start it up with jump cables.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    usually excellent service

    We have used park n go before and always had a good experience. This last time was a bad experience from beginning to end. But I won&#039;t allow one bad experience stop me from using the services again.
  • Corey from Caledonia, MN
    Posted on December 10, 2013
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • Michael from Bloomer, WI
    Posted on December 02, 2013
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Waited 15 minutes for shuttle while another company had 3 shuttles during same time frame. Took driver too long to arrange drop offs before leaving airport.
  • Nancy from Stillwater, MN
    Posted on December 01, 2013
    4 out of 5 stars

    Rating from 454 Customer Reviews

    First time we&#039;ve used this service and were very happy. They picked us up as soon as we got out of our car and we were at the airport in no time. Upon our return, we had a full load, but the driver dropped us all off at our vehicles and we were on our way home. We were very pleased and would use this service again.
  • Donna from Lakefield, MN
    Posted on November 30, 2013
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Good value, prompt and professional service.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    MT from western MN

    Really liked the fact that we didn&#039;t have to wait both coming and going!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I guess the only complaint I have was on the return trip the driver had a personal phone call while driving. As part of my parking fee goes to paying for the ride and driver I don&#039;t appreciate paying someone to drive me while he dangerously talks on the phone. A business call I can see but a personal call should be done on his own time.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    There were several of us waiting approximately 20+ minutes for the shuttle. When i called, the person answering the telephone was a bit rude. The driver was nice and the woman at the desk at check out was very sweet.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    ck

    We were very happy with your service. The only hitch was when we could not find our paper work at the end, but the attendant was very patient with us. We did find it and all was good. Also liked the Christian movie ad in the shuttle!! Thank you!!
  • Kimberly from Saint Paul, MN
    Posted on October 08, 2013
    4 out of 5 stars

    Rating from 454 Customer Reviews

    PLAN AHEAD!

    THE MAP TO THE MINNEAPOLIS LOCATION IS IN URGENT NEED OF REVISION DUE TO THE CONSTRUCTION AND SUBSEQUENT REROUTING. IT IS A MAMMOTH PROJECT WHICH REQUIRES EXTRA TIME TO ACCESS THIS LOT AND PLANNING AHEAD WOULD HAVE BEEN ENORMOUSLY HELPFUL. THANK YOU
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Excellent Service, will use again !
  • Terri from Eau Claire, WI
    Posted on October 03, 2013
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Excellent service

    Everyone was pleasant to work with and we were dropped off and picked up quickly. I will recommend your services to others.
  • Gregory from Menomonie, WI
    Posted on October 02, 2013
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I have used PARK N GO Twice it is the best!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • James from Willard, WI
    Posted on September 22, 2013
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    the staff here is always quick efficient, also offering helpful reminders if we have forgotten anything...cell phones, etc. We have never had a wait on pick up or drop off.
  • Andrea from Saint Paul, MN
    Posted on September 16, 2013
    4 out of 5 stars

    Rating from 454 Customer Reviews

    It took over a 1/2 hour to be picked up from the HHH terminal, which is the close one! I wish they&#039;d ask for your name when you call so they could make sure they have everyone.
  • margaret from Mankato, MN
    Posted on September 10, 2013
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Pleasant employees and quick transport to the airport.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Very quick &amp; easy to use. Helpful, friendly people.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Quick, fast, great location when heading south - loved it. I thought the gentleman who handed us some water while waiting to leave the facility was a very nice touch and was appreciated. Overall, clean, on-time and quick exit from the airport are the reasons I will return.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    When we returned from our trip the van that was present was full, but the driver said it would only be minutes until another one came and he was right. We were the only passengers on the shuttle and the driver was very friendly, helped put the luggage into our car and and moved the car that was blocking our car. Overall very good service!
  • Benita from Montrose, MN
    Posted on August 15, 2013
    4 out of 5 stars

    Rating from 454 Customer Reviews

    This was the first time we used this service, it was easy to find and once parked the shuttle was right there to bring us to the airport. Very convienient and the price was good.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Great service, got to the airport quickly, polite drivers
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • Laure from Saint Stephen, MN
    Posted on August 01, 2013
    4 out of 5 stars

    Rating from 454 Customer Reviews

    great service and very friendly attendants especially the morning man was quite entertaining do you have a frequent user program? I would join
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    fast, easy, efficient

    Fast, easy, efficient. Really appreciated the help with our bags. Drivers were quick &amp; efficient.
  • Mary from Madison, MN
    Posted on July 20, 2013
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Very pleased with the service!
  • Tracy from Shell Lake, WI
    Posted on July 19, 2013
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Kudos!

    When we arrived there was a rain downpour, so we really appreciated being picked up right at our vehicle! When we left it was very hot outside, so we really appreciated getting a bottle of cold water at checkout!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Very pleasant people fast service and very efficient would like to thank all of the workers and would use again next time we travel.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • Steven from Centerville, MN
    Posted on July 14, 2013
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Great way to leave your car at the airport

    This was our first experience using your service and we couldn&#039;t have been more pleased. You will be our source for Park N Go from now on.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Quick and easy. Glad they reminded me to keep the Row # for my return. All good.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Keep Your Flag Off the Pole.

    Everything was fine and the service was good. My one issue is the &quot;Don&#039;t Tread On Me&quot; tea-party flag flying in front of the facility. While I appreciate the need and value Free Speech, that flag is a clear sign that I am patronizing a company or specific franchise of a company that does NOT share my values. Not everyone has to, but does it have to be that blatant and in my face? Every time I drive up and drive out I have to see that. I am a regular customer and would appreciate that flag being taken down.
  • Barbara from Onalaska, WI
    Posted on July 01, 2013
    4 out of 5 stars

    Rating from 454 Customer Reviews

    It was just perfect on every aspect.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    we got in 6 hours early and we still paid the same amount we should have not paid as much and when we were questioned we where told that&#039;s how it is don&#039;t like it go somewhere else, so sad we can&#039;t go anywhere else as this is the closest place for us just won&#039;t use it as much if we can help it.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • Frank from Howard Lake, MN
    Posted on June 24, 2013
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Great service.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I arrived right on time. Was greeted by 2 gentlemen outside the main office &#40;great&#41;. Was told where to park and went there. A shuttle arrived to pick me up &#40; shuttle 33 at 3:30 am Tuesday morning. Got out of my car and was struggling with getting my luggage out of my car--this driver just watched me and didn&#039;t even ask me if I needed help. After a couple of tried I was finally able to pull it out of my trunk and prceeded to pull it on the shuttle. Once again this driver just sat there and watch me struggle. Really! Just wondering if the bad treatment I received was because I was a woman or African American??? On the return trip my driver was the perfect gentlemen-put my luggage on and off--even put it in my car. &#40;shuttle 30 at $;30 pm Friday June 14&#41;. Just some feedback to help you get better staff.. TAM
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • Robert from Osseo, MN
    Posted on June 08, 2013
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Returned June 7th 2 pm

    Leaving we were helped with our bags and the driver drove slow Returning we were not the big guy didn&#039;t get out of the bus. That&#039;s when you need help, you&#039;re tired after the long overnight flight and he drove to fast.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    We were greeted immediately and guided to a parking spot where a bus picked us up right away and we were helped with luggage. Great help at the airport and again when we returned. We had a problem while we were gone and a phone call to the facility made it very easy to stay a few more days than what we had planned.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    It was an awesome experience. I was a little skeptical at first not ever having left a vehicle under the care of someone else, but it turned it alright. The two drivers involved in the airport transfers were absolutely delightful men.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Great service, will definitely use again!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Quick service. Friendly, professional staff.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Very convenient, very busy, but moving vehicles and people efficiently and swiftly.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Everyone was wonderful, especially Dan who diligently tried to find my husband's missing items he thought he had left in the van. Low and behold, he had them all the time. We'll excuse him because he was sick.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    We have used Park N Go at MSP in the past. They are close to the airport and we don't have to worry about getting there on time. Our return trip was also quick, efficient and convenient.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I feel the my vehicle is very safe in your facility. Your staff are always pleasant and willing to take out bags.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    The driver who took us to the airport put our car information as well as the exact row and parking slot we were in. Our return trip was much easier with that information on the parking slip. First time we have had it done to that detail. Great improvement!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Drivers were very friendly and were right there both when we dropped our car off and picking us up at the airport.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Excellent - good drivers
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Everything was great until we entered the checkout kiosk. We were the only car around and it was not busy. When we stopped the car the woman walked away from the window and then she got on the phone. When she finally greeted us she asked for our card and when we didn't immediately offer it she got on the phone again and we had to wait for her. When we tried to talk to her she said in a snippy voice, "what did you say?" When she raised the gate she didn't say thank you. This was with a PREPAID reservation.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Our driver to the airport was awesome. I wish I remembered his name, but he entertained us and was very helpful. On our return, we had to wait for a shuttle to be sent from the lot. It was before midnight and we ended up calling to get the shuttle to come. Shuttles from the other lots had 2 or 3 different shuttles come through before our shuttle came.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    We would recommend park and ride to others. Our vehicle wouldn't start due to the battery and you jumped our car promptly and we were on our way. We really appreciated it!!!!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Very good. Pleased with the professionalism of our two drivers and look forward to using your company again. I also appreciated the beautiful scripture message on our yellow ticket. Thank You!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    We had to wait for a second shuttle at the airport because the first one was full. That was a bummer. The park N go lot was so full of cars even parked behind other cars that it did not feel professional. And it took a long time to for the shuttle to manuever through them (although the male shuttle driver was excellent.)
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Our visit was extremely pleasant. The staff went out of their way to be helpful and made our visit go very smoothly. We'll definitely be back!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    large potholes made me feel a little fearful for tires and car.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Very efficient and prompt.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Your employee at window was very rude. He wanted to argue. He tried to collect an extra $14.00 and would not read the paid slip my spouse had to get our of our car , take time from our remaining vacation to discuss with general manager. He said computer was incorrect. Because of the employee that was Ethiopian I would not use your facility again
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Well organized and efficient.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    very quick and efficient; nice alernative to airport parking
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Easy and friendly!! Will use again!!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Great location and quick service to and from the airport.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Employees are efficient and very respectful of my time. I will certainly use your company again and again.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Very Convenient, great service, friendly people... Thank You
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Great experience. Didn't expect to be picked up and dropped off at our car, it was great.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    We called for pickup from the airport when we landed..the instructions didn't give a certain time to call, other then to call. The man of the line said the van would be there. We got in around 1:00 am so the airport wasn't that busy. Got our bags and went and waited. Then time between calling and waiting at the pick up spot was about 20 minutes, no van so I called again.. the man on the line said again the van would be there. Another 10-15 minutes pass by. The driver came and was rude..we had to lift our bags into the bus. Then when talking to the other passengers that were on with us, they had called 2 times also. The driver was annoyed with us calling so much. We got to your parking lot and he was racing through, hit a big bump in the road...and my party was in the back seat and flew us around. I made a comment that I forgot was it was like in the back of the bus, the driver commented that he gave us a reminder, with a very cocky attitude. And we did tip. I must say the driver on the way to the airport was very pleasant and helpful. And I plan on using your parking again in the future.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    The return driver was very nice to us and helpful.but i called the phone number on my yellow ticket to schedule a pickup at the airport and wasnt sure where to go for pick up so i called the number again and the guy who answered(tom) was different then the one who i scheduled the return pickup with.i asked him where we should go for pickup he told me to read the directions on my ticket and hung up.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Easy and convenient
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Dear Madam/Sir, I am sorry I have to relay the following information to you, but on Feb, 24th, 2013 I had a quite unpleasant experience at Park'n Go MSP. I had my parking reservation pre-paid through www.parkrideflyusa.com just as I have been ding for 6 years, in both Detroit (Airlines Parking) and Minneapolis (Park'n Go), but upon my return, unfortunately my flight was delayed by approximately 2 hours, arrival which pushed my parking check-out by a couple of hours into a new day. This was the case in the past, however I was NEVER charged extra, as the check-out agent was perceiving enough to realize that it was a matter of a couple of hours flight delay and not an intentional act. Moreover, I have been booking ALL my parking trips with www.parkrideflyusa.com for several years, mostly at the Detroit Airlines Parking and Minneapolis Park'n Go facilities, as well as a couple of others, including Buffalo, NY and this is my first complaint, because I feel that you should communicate to your parking contractors to take care of their loyal customers better than they do - it's not about the $9 charge, it's about the courtesy they should show in situations beyond our control. Also, is there any way you can relay to Park'n Go that when we park off-site, we would like be driven DIRECTLY to the terminal we fly from and not to Humphrey terminal first? Airlines Parking at DTW had separate shuttles going to McNamara and North terminals, and they were getting people there quickly and efficiently, without missing flights. These guys at Park'n Go have a policy to go to Humphrey first and it is very difficult to make them understand that a flight is departing in 40 mins or less from the Main terminal. I think the best approach is for them to have separate shuttles going to each terminal and I don't think this is too much to ask, given the high traffic that parking facility sees. I really like parkrideflyusa and I also like the Park'n Go facility and I would like to continue having them as my first off-site parking choice. However, given that there are quite a few parking options, some also cheaper, I may have to rethink my future parking experiences. I would really appreciate it if you could please reply to this message and confirm that this information has been relayed to the management of the Park'n Go facility. I have been very fortunate to have encountered great and courteous experiences over the past several years with parkrideflyusa and I would not want this experience to make history. Thank you in advance for your understanding and assistance with this matter. I greatly appreciate it and I look forward to hearing from you at your convenience! Regards, Dr. Cristian A. Linte Email: [email protected]
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Have used Park & Go before and find it very user-friendly.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Arriving and parking in preparation to fly out was an excellent experience. However, upon return we were dropped in front of your gates and had to walk to our vehicle as the bus followed us. (Maybe he was new or didnt understand, but I did give him the yellow slip). The thing I would change is to not let the woman on the telephone who I made the reservations with give ME the time of when we should be out of the parking lot. She gave us 37 minutes from the time the plane arrived to get a shuttle and leave the parking lot!!! By the time we got off the plane we only had 20 minutes to accomplish this!!! And then you had the gall to charge me another $15.00 because I was past the leave time!!!! That is all wrong!!!! There should be a minimum of 1 hour allowed for people to get off the plane, find the shuttle and leave the parking lot. It almost seems like a scam to get more money.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    You were the least expensive option for us. Very close and convenient to MSP airport. We will use your services again. Thanks!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Icould not be more pleased with the service.I will park & go with you again!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    very satisfied !
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Every time we use Park n Go to go o the airport we have had GREAT SERVICE... I recommend it to people who are traveling...The only thing I would suggest is putting the Exit on your information paper we get...Like Exit 34A/B... That would be helpful... Love PARK N GO....
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Very impressed with the friendly, courteous and professional staff.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    All was fine.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    very good service. the driver even cleaned the 3 inches of snow off our car....awesome.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Efficient
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I dropped off the car and my daughter picked it up. I was told to give the little card i received to the driver. The driver said she didn't want it and I should keep it. when my daughter came to get the car, there was no way to find it without the little card. Also I've been there twice. On both occasions theyhave tried to charge me a second time when I exit. Only having proper paper work has saved me. It seems like it should all be computerized.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Nice
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I'm sure I will use your service again...An excellent experience.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I am VERY PLEASED!!! My keys were left on the seat in the shuttle and Thomas found them, and ran to find me, but I was already gone from the ticket counter. He went above and beyond to try to find me, and kept them for me till I returned. I thought I left them in my car, and was not too concerned, as AAA was coming to help me, but was pleasantly surprised when Thomas told me what happened! Thank him for me...can I send him a monitary gift?
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    During the time that my car was with you, my mother died and I had to extend my stay. You were wonderful to allow friends to retrieve my car for me since I could not be there to pick it up. I will definitely use your service again!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I was so suprised. I lost my location for the car. The driver, Peter Atsonakis (sp) helped me find it. I am very grateful.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    efficient and friendly
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    On our return, the driver not only took care of our luggage, but cleared the snow off our car. It was a late night and the extra help was appreciated. Thank you.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    We are first time users and found the experience quite satisfactory from the time we pulled into the lot -- the greeting was friendly and helpful and we did not have to wait long to park the car into a space. We were puzzled with the $7.00 charge as we left the lot. It was late and we were anxious to get home so we did not ask the attendant why we had to pay the $7.00. Was it because we were late in retuning to our car and the lot? We had to wait a long time for our luggage to arrive at the baggage claim area; the shuttle there was filled to capacity; and the driver told us to wait for the next shuttle? Events beyond our control? Could you advise re: the additional fee? Thank you.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Thank you, You were the only part of my trip that went good.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Excellent service!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Very convenient and timely. I would definitely use this facility again and will recommend it to my friends. I have kept the address and directions so will pass the information along.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I was unhappy when I checked out assuming my parking was prepaid and then i was told i still owed $3.00 more. Never happen at the park and fly lot.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Great! It would great help to not have the same shuttle go to Humphrey first and then Terminal 1!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    well lit,organized, and the shuttle was to my vehicle immediately.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Your operators are excellent. Not only do they speak english but they can do math. Good for management.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Facility and services were fine. We were a party of five and found one of the jokes that the driver told very offensive. (There were three other women on the shuttle with us).The joke was racist and demeaning. I work in a law firm. If one of our employees told a joke like that, I think they would be out the door!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Very friendly staff. Easy to use.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    We waited about 20 minutes for a shuttle (just for your information) but we were fine with that. We just had one issue with the billing and I have sent an e-mail regarding this to your Customer Service Dept. and hope to hear back from them about this.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    VERY EFFICIENT, THANKYOU.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    we had to leave our keys to the car because, they were overbooked I wont do that again. When we returned keys were not in the car and the battery was dead the battery is 4 months old. cost of parking 90.00 what is your company going to do? Steve 612 581 4623
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Good Service, will recommend to a friend.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    They drive too fast and throw you all over. I am disabled and I had to hang on to a rail,they take curves too sharp. They drive like they are going to a fire
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Good service. Good facility!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Had to wait for long time at the Airport, even the check out process took long this time.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Very Good. Quick service to and from the airport... Friendly drivers...
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Terrific deal and excellent customer service!!! Would definately recommend to friends and family...............
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I miss that Team Parking is no longer an option from your company--it is much closer for me!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    easy and fast
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I prepaid a rate and estimated the time I would arrive. since I arrived 48 minutes earlier than I had estimated, I was charged an additional amount per day for all 4 days I was at the lot. I did not see any print that specified an exact moment of arrival. Since we are dealing with airline travel, what is the allotted time required from the estimate on the itinerary?
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Quick, easy, friendly, and efficient! Thank you!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    easy
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Extremely thoughtful and courtious staff! Everything was quick and efficient. I have heard many good things about your services from Becky Locke and now have my business traveling husband hooked!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I found this facility to be very courteous and would recommend it to my family and friends.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I had prepaid for 9 days and had to came back a couple of days early. When I asked about a refund for the unused days the staff member said I had to call your office during business hours to ask for a refund. It would have been a far better experience if he took care of it immediately instead of forcing me to remember to call your office later after a busy and intense business trip.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I was annoyed that driver did not get off his seat to help me n my 3 children with our luggage. This was at 630am this morning. And he drpped us off one lane away from our car. We were the only people that he picked up and dropped off. He did not help us at all.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    We flew in a day late and we were able to email you our update and you responded quickly which was very refreshing. Thank you so much.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Excellent Service
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I may or may not use this lot again. When I arrived in the morning, I thought I was clear on where to park, but was reprimanded by the driver for being in the wrong aisle. It was not a pleasant way to start the day. The person at the gate needs to speak clearly, with full directions. He was too chatty, which complicated the interaction. The driver did apologize to me, but none the less, it wasn't OK to get after me for misunderstanding direction on where to park. I may or may not park there again.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    This was my first time. Drivers were both great. The checkout process was brutally long. Waiting for the car in front was very lengthy. During my checkout, it took a long time and I prepaid. Either the system is flawd (couldn't find my registratin) or the checkout person was not able to process what appeared to be an exception. Except for the checkout, I was very impressed with the operation and will certainly consider using your facility again.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I tried your facility for the first time. I have been a long time Park N Fly customer. They failed to meet my expectations regarding on line reservations. My first impression of ParkRideFly was great. I will not be using your competitor any time soon.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Great facility!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Everything was fine except the street getting to your place.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    It was wonderful!! We got immediate service both coming and going. Thank you so much for making this part of our trip smooth!!!! Julie Schmelzer
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Great
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Good service!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    very nice
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    When I got to the lot, the employees were VERY rude to me. I got a ticket and started driving away to park when the gate was opened. One of the employees came driving up quickly and yelled at me for not listening to the one at the gate when he told me where to park...and I had not even realized he was trying to talk to me. I apologized several times and was basically chastised by the employee for not listening to them. Overall, the parking is fine and close to the airport, but the check-in experience was almost enough to make me never park there again.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    great
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Our first time using it and it was such a good experience. Thank you, Dick and Teresa Walter
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Upon my return, I had to wait 35 mins for the shuttle - I called once and the Park'n Go receptionist said he would send a shuttle ight away. 15 mins later there was no shuttle so I called again and another receptionist said she would send another shuttle right away. 12 mins later there was still no shuttle and I was trying to call a third time, however they decided not to answer to my number since there was nothing else they could have told me. 5 more mins later (35 mins altogether) a shuttle showed up and the drived said that the first driver forgot to drive by the pick-up area and the second driver thought the first one was getting me, so finally the third driver decided to come pick me up. At the end of the day, there was nothing anyone could do, but as I was waiting I counted no fewer than 7 Park'n Fly shuttles driving by - so that makes me think twice as to what parking facility I should use in the future. I have typically parked with Team Parking - they are really efficient and got me to catch flights that were departing within less than 30 mins away. However, recently they decided to add a $12 service fee which makes them the most expensive of all ParkRideFlyUSA facilities. I really like Park'n Go, I've parked with them before and I prefer them over Park'n Fly, but this one time they disappointed me. nevertheless, I won't let this one bad apple spoil the bunch, so I will give them the benefit of the doubt and park with them again, unless you can get Team Parking to no longer charge the $12 fee through ParkRideFlyUSA.com. I've parked with ParkRideFlyUSA.com close to 15 times in the past 18 months and I would rate your facilities as follows: (1) Team Parking; (2) Park'n Go; (3) Park'n Fly. Thanbks for your assistance and consideration! Regards, Dr. Cristian Linte
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    great!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    We are a first-time user. What we appreciated most was the fact that the shuttle was waiting right outside the door after we received our luggage from baggage claim. I am sure it was a coincidence but we did not like the shuttle wait from other hotel services in the past. Employees were helpful & friendly.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    We had a little trouble finding the return shuttle pick-up spot at the terminal. The yellow slip with our position and car description was a nice touch. Driver was very helpful. Biggest complaint was trying to find our way out of your lot; there are no clearly marked EXIT signs on posts or in the roadway.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Very friendly and efficient staff. A pleasure to do business with. A++++
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    our driver was friendly and helpful,
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    We're always satisfied with the service at Park N' Go; very helpful and efficient staff! We'll use this facility again.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Great !
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    great location and very good service, shuttle driver was super.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    This was awesome! I will definitely use your services again when we go to Lexington,KY this summer. The directions were easy to follow and I didn't have to wait AT ALL for my shuttle. :) Thanks so much for making this trip easy! Denise Fritschmann
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I was very upset by our return trip to Park and go. Our driver did not help with luggage at all, and I had to call twice to see where the shuttle was...we waited for like 45 min at airport before anyone showed up. Also ther was a huge dent in the side of my drivers door that was never there before! Jill Skaja [email protected]
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    We used a different parking service last time we flew and the difference between that service and Park N Go was like night and day. Our experience with Park N Go was terrific! Smooth & quick process to the airport & back when we returned.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    on checkout the automatic machine did not work, I had to back up and go to a person manned booth.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    We have been using your service for 15 years. This is not a new experience. I reserved a spot only when it is Spring Break or Teachers' convention weekends. Otherwise, I just drive in.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Making the reservation was quite user friendly, parking went fine, to airport was great, however the return .... we were met very timely to pick us up and take to our car, however we loaded our baggage, the driver (Mpls between 12am and 12:30 was rude, in such a hurry he literly threw the luggage to fly off the rack and it hit me in my head, he never said sorry or anything at all, missed our parking spot several times, but finely got us to our car, then when leaving, the attendant hardly spoke english, so the departure at the parking lot was not at all user friendly. The driver needs to be displined and repriminded for his actions, casuing a passanger to be hit by luggage, all in his disregard for safety is un-excusable, left us very very suspisious of his customer service and questioning ... should we go back for another time?
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Everyone was helpful, service was fast, and it all helped to alleviate the stress of getting to the airport on time!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Pleasant; I would use you again.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    We were very pleased with the whole experience! AND we saved money! Thank you.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Quick, efficient, great location-- easy in and out.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Lot looked full, and I was so glad we had booked ahead. We were waved right in.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    My keys were locked in my car when i returned so we had to wait for a locksmith-close to an hour. i also did not receive my checkout receipt but someone elses.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Everyone was extremely friendly and the service was very speedy.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Efficient yes - friendly no. We were not familiar with your business and didn't expect to be told to leave the keys with the car and they would park it. Because of my business lease arrangement I am not able to do so (I am the only one allowed to drive my car)...I would have been happy to inform the gate attendant of this, but because we were treated in an extremely "brisk" attitude, didn't even think about the fact that we would be expected to leave the keys with our car for the next weeek. When we told the parking person that we needed to park our car ourselves, they rudely told us we would have to go out of the parking facility and come back in and tell the gate attendant the issue. Really, the rudeness with which we were treated is unacceptable...simply NO reason for it. We simply didn't understand the "route"...not that we were incapable of understanding it, just not aware of it....no need to be rude about it. There were NO cars waiting behind us, and there wasn't a backlog of people waiting to get on the bus and go .... no reason that I could see that we were "barked" orders...orders that simply didn't make any sense to us. Upon return, again - rude, rushed behavior...not needed and not acceptable. Yes we were greeted, yes it was efficient, yes the ride was pleasant except that we felt a bit abused by the treatment of the staff. I do not anticipate using your facility again...but can see that many people do as the lot was pretty full. Certainly being prompt (airport delivery and pickup) is of the utmost concern for most of us at an airport parking facility and rightfully so. But honestly, if I had the name of the people that were so rude, I would share the names with you. It is unacceptable and they should be reminded of it in their performance review.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Very efficient and friendly. Our car was ready and waiting for us--we didn't even have to back it out of the parking space.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Our experience with your service was surprisingly easy and effortless!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Everything went slick...we drove in after being greeted warmly, we were directed to the area to park and the shuttle picked us up and loaded our suitcases. Our return was quick and efficient and or driver was friendly and joyful (he seemed so happy to be doing his job) He unloaded our suitcases and waved goodbye and we drove out with a pleasant greeting to have a nice day. Thank you for your wonderful service!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Very well organized! The gentleman who picked us up was especially cordial and helpful! All went very well!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Great place to park your car.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Very pleased. Will definitely use again.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    The parking lot seems very congested and it's harder to navigate compared to Park N Fly. The only reason I booked this reservation was because Park N Fly was already full. I had a very heavy suitcase and was struggling to get it out of the trunk, but the driver did not even bother to get out of his seat or ask if I needed help. He did not know how to open and close the door and we stood in front of the shuttle (while it was snowing outside) while waiting for him to figure out which button to push. Once he opened the door, he did not help me to take my suitcase up the steps. After arriving at the airport, we had the same treatment with no help to unload the suitcases. We also had to wait at the door of the shuttle while the driver (again) tried to remember which button would open the door for us to exit. If this driver was new, he should have better basic training to open and close the door. In the future, I will make sure to call Park N Fly earlier to reserve a spot because their drivers are much more friendly and have even offered to brush the snow off my car, which I would never expect our Park N Go driver to do after the service received.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Prompt and Very Clean Vans, Friendly Helpful Drivers. Would use your service again. Thanks for expressing and making The Christian Message part of your Business.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Very good. Will definitely use again.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Very easy to schedule, find and service was very good. Friendly staff and willing to assist.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Very friendly and convenient.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    My return flight came in slightly before midnight. As I had to wait about 1 hr for the shuttle back to parking I was charged for an additional day parking. I don't think that was ethical considering the cercumstance. I will probably look elsewhere for parking in the future.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Two concerns-- 1. How come I was charged on my credit card over $95 when at checkout the woman said that will be $84.00. I then had to remind her that I had already paid online. At the time I couldn't remember what the charge was, so I didn't say anything. I am also confused as to why the discrepancy in charges. 2. I could do without the bible/religious quote at the bottom of my receipt
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Very fast and courteous service!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Excellent service
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I tried to get the AARP discount and it was not successful when I tried to enter the membership number nothing happened to show if it was taken or not taken. Then, I submit it and get no discount. I will not use your online services ever again!!! Mrs. Mensing
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    No problems
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    The only negative comment I have would be that the receipt does not indicate which credit card I used to make the reservation with. Showing the last four numbers would be helpful.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Great experience...thank you!!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Excellent Service
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I was overjoyed to see a Nativity Scene set up at your establishment. For that reason alone, you can be sure that we will use your facility again. Thank you.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Excellent place to park, Overall satisfied 4 Star
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    good!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Great!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Well organized.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Our only glitch was that we had to ride for many many loops in the covered garag. After being taken to our can we again made many many loops before we could check out. The check out could be more clearly marked.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Excellent! No wait to or from the airport. Dropped off right to my car. The staff was courteous. I would not hesitate again to use this service.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    great place to park *****
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Excellent Service
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    The only issue I have is the amount that showed up on my credit card is $38.49 and the receipt I have is for $34.50. How do I resolve this?
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    We waited over 30 minutes for the shuttle, not 10 as promised. Also my mother, who is 82 was traveling with us. The attendant did not help her with her luggage! And then waited for a tip.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    very pleasantly surprised at the ease of getting into the facility, and the convenience of the location. Staff was very friendly and helpful. If I choose to leave my car again, I will most likely be leaving it at Park-N-Go.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    looked good,good lighting for night parking, picked up at car.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Great location for an easy dropoff and quick trip to and from the airport. Easy to reserve online as well.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    just remind the people that you are the yellow buses. I made you make an extra trip as I was looking at the addresses on the bus. Sorry about that
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    well organized and efficient
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    great! You are my preferred place for parking.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    impressed
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    We were very satisfied with your services. The driver was quick , efficient and very friendly and helpful. He explained everything to us and he found our car very quickly and we were glad to find our car safe and sound. We would certainly use you services again and would be glad to recomend you to anyone. Thank you very much.!! Sincerely, Mary Bloor
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Everyone was helpful and friendly, I didn't have to wait, got right in and out, etc. However, I did not like having to leave my keys in my unlocked vehicle, so I will be using another service next time.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I have always been an airport parker, but this was very easy and much more economical.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    We never had to wait and everyone was very helpful and friendly. I would definitely use your service again and recomment it to others.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    easy to find, easy to navigate. I was helped with my luggage on the way to the airport but not on return (not a big deal to me). Will definitely use again. Good value compared to airport parking cost.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Overall pleasant experience and will use your facilities again.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    great location and service
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    We had paid for your services online with our credit card. We gave all the notes and papers they asked for....and upon our departure, we found that we had been charged and additional $43.00. We turned around and asked for an explanation....and we were told to contact you....can you help clear this matter up???
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Found it easy to use, reasonable price, good service - used in poast will use in future.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Great service!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Facility was fine. I was not helped with my luggage but I didn't need the help. Some other people were helped becuase they needed it. I was at the smaller HHH terminal and it took at least 20 minutes for a driver to come pick me up, that seemed excessive. I had forgotten to print my paid reciept. When I called and talked to customer service they worked with my lot to ensure they understood that I had paid in full. The lot attend had the note and it all worked out well. That was a very positive experience. However, the question is, if someone pays online beforehand how do you set up your system so that the visitor does not need the paid printout?
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    We had to wait for a shuttle only because there had been an accident and the shuttle was delayed. Good service and would use again. The bottle of water at the check out was much appreciated.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    The only step I feel would make the visit easier is the option to use a credit card swipe as we enter. This will record entry (reduce the risk of the losing ticket, then causing confusion with the attendant at the exit. You also receive a savings in paper costs. Overall, great visit. First time in many years. Thank you!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I thought everyone was very courteous and friendly. And a special thanks to the USMC employee who provided cold water to my wife and I as we waited to check out!!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    FIRST CLASS
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    We were very satisfied and will definieely use your service again and recommend it to friends.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    The whole process went very smoothly. The bottle of water given to us when we were leaving was appreciated.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    We were impressed by convenience, friendliness and helpfulness of staff. We will definitely be back.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Very accomodating.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    The Drivers on both days(Departure/Return) were outstanding. They were courteous, helpful, and left nothing to my imagination when it came to reminding me of possible things left in the vehicle, how to find my vehicle upon return, what the check out process involved, where (and when) to get a shuttle ride back to the parking facility. TOP NOTCH!!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Everything was fine with one exception: check-out. Because of an unfortunate accident in Denver (fierce wind blew my travel file all over the rental car lot), I lost my printout of the Park 'N Go receipt and the yellow parking stall card. But, the email receipt was still sitting on the GMail server, so my friend brought it up on her iPhone. At the gate, we presented this to the attendant. After a curt scolding about not having the printout, she quickly retrieved the reservation information on her computer screen and handed me a receipt. My response to the scolding was a reaffirmation that it REALLY DID FLY AWAY. "Hey, I'm trying to be polite," she said, "I'm just supposed to say that." So, because she is blaming management, I decided to let management know. You decide what to do. Though I may return, it's just too easy to reserve in the lot next door (Park 'N Fly).
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    the lay that meet me on Sat. was very rude. I took the ticket and was pulling forward so that the gate would not hit my car when she proceeded to talk very rudely to me. She ask if I wanted to be picked up as if I knew I was suppose to stop and talk to her. When said yes she again rudely stated where I needed to park. As an employee she needs to learn how to treat customers with a little more respect.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I am an AARP member and the lady at the gate was very snotty when I inquired if I had received the discount. I filled it in on my reservation but didn't notice any dicount. Very disappointed with that service.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    first time user. Generally good. Very friendly and helpful drivers. Your vans need better cleaning and freshening up, though. They looked dirty and smelled dirty inside. Parking stalls are narrow. Came back to a truck squeezed into the stall next to mine and had no room to open my driver door. Had to get in my car from passenger side. Not a nice thing to do when you're ready to get home.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I was impressed by the kindness by the staff. Very professional also. I like the verse at the bottom of the return ticket. This was our first time using anything like this. You made our trip nonstressed and enjoyable. I am going to tell everyone about you.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Everything was fine except: when we arrived back to Minneapolis, we called from the terminal and got an extremely rude male on the phone. We were at the wrong terminal, a bit confused, and was told to "use my f#*king eyes" to find the right place. This was not necessary and tarnished the whole parking experience.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Even though I prepaid my fee online I was charge $5.00 when I checked out. I do not understand why I was charged an additional amount.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    it was quick in and out. helpful staff. shuttle right there to get you quickly to the airport
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    convenient with limited waiting
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Our only problem was waiting 30 minutes for the return shuttle to our car.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Everything was just fine. If the weather in Orlando would have cooperated and we got back on time, everything would have been perfect.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    way overbooked. Had to leave my car key so they could park in the isles. The barcode reader did not connect to show the check out person on the lot the information he needed, day of departure, to let us go. I had to provide a copy of my departure airline ticket to get out of there. The copy of the parking voucher was not enough even with the large paid letters at the left of the barcode.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Drivers were very courteous.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I drive a large vehicle and it looked as though the lot was overbooked. There were vehicles parrallel parked behind the row across from my spot. Getting in and out of the space while not impossible for me, took patience and numerous movements. I have reservations that someone else may damage my vehicle.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    When I booked a parking spot I booked the wrong lot. I called the # on what I printed out and they changed it for me no problem thanx! We waited less than ten minutes for our ride back from the airport today, he helped us unload and was very nice.I put the stuff in my car, turned the key and had a dead battery(left the dome light on for 6 days). I found the same guy that dropped us off, told him what happened. he sad he would be right over to help, he sent a guy over to jump us,had us going in a minute.GREAT STAFF/SERVICE Thank you!!!!!!!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Hassle free great way to to et to the airport without bothering family or friends.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    A bit rushed with very curt instructions. Not clear. "go to 4-5 -- park" I didn't know what 4-5 was. I did figure it out with some turns and back-ups. Had trouble getting the car out of the parking spot because of other cars parked behind mine. very cramped. Other than that, things were just fine. Thanks.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I love the service! Fast and reliable.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    everything was as I expected. On time and pleasant service.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    good
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I didn't get a yellow slip to say where my car was parked. The driving didn't offer to help with the luggage but did when I asked him. We were more than prepared to tip him. I am used to Park and Fly and they run out of the van to grab your luggage.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    We had a great experience. Everything was fast, convenient, and easy.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    When we checked out, the gate agent told us we owed additional money; she didn't go by the confirmation with the bar code. Even though the amount she said we owed was negligible, I was dissatisfied with that situation.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    This is the second time I have used your facility. It worked out fine both times. You do appear to offer some discounts for use like with AARP and such but cannot take advantage of them on the internet (unless I missed it)
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Easy to get to, and the shutttle pick us up at our car right away.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    The first driver we had was not freindly and not very helpful. However the return driver was fantastic!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    You will be sorry you sent this to me after my arrival last night to MSP just after a snowstorm. I was relatively happy with only an hour delay only to be dropped off by the Park N Go shuttle at 11:30 pm in the middle of the row where my car was barely visible under a snowbank! I was on the end of the row, so the snow had completely drifted over my car. I left not expecting any snow on my return which is why I chose to use your facility. I had no gloves or boots-or shovel!-and as the shuttle disappeared into the distance, I stood there contemplating how I was even going to get my driver's side door open! There was no apology, no offer to come back to help me, not even eye contact that made me think the driver even cared what I was up against. It was 19 degrees and dark and I just had to cry! An hour later, I was finally able to rev the motor enough to push through out of my space where I could finish brushing off the snow so I could leave the lot. When I got to the check out, the girl who was on duty was so hostile and unkind and spitting out orders to me that I couldn't even believe it! Then, when I started to move forward to go under the gate, I realized she hadn't given back my paperwork with my travel receipts, so I edged backward to ask her for them and she yelled at me that the gate would come down so I should STOP IT! I looked at her and bit my tongue because after what I'd just been through, I knew I would never, NEVER, be back to use your services no matter how much it costs to park somewhere else.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Excellent We came home in that terrible snowstorm and you were waiting at the airport and our driver (2:30 A.M. Monday) was so helpful. One improvement could be made and I realize we were in the heat of the storm but our car was practically buried on the lot. He didn't have a shovel but tryed to help break down the snow with his car cleaner tool. People are coming back from warm places and don't have the clothes on to deal with snow waist deep. But like I said it was a TERIBLE night and our driver did the best he could.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    It couldn't be any easier or any more convenient
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Impressed with how fast we were picked up; and right at our car! We got a little confused at the airport pick-up area as to what side of the building the "off-site parking" shuttles came, but was soon figured out. Drop off right at the car was great too.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I was very pleased. This was my first time using your facility and I would definitly use it again if/when the time comes. I call in because I am not real good on the online thing yet. The person was very helpful and guided me thru the process.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Overall great experience. My only comment is it would be nice if you didn't have to keep track of the receipt you print after booking and the yellow slip that tells where your car is at (perhaps if payment and car location information were stored somewhere in a system and it could all be pulled up by your name).
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    The location to be picked up at the airport was unclear because of multiple doors with simular markings.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I was very pleased; I will definately use Park N. Go again
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I really enjoy using this facility and have had really positive experiences!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Friendly-removed snow from our car! Helpful-gave us directions on how to get out of the city. Very satisfied.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I callled the number while waiting for my luggage as indicated on the receipt due to an arrival after midnight and the shuttle showed up within five minutes after getting the luggage. The driver was outstanding
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    The check out person tried to charge an extra 5 dollars. I believe because this was book through something she wasn't familiar with. But she lets us go and said she would talk to here manager about it.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Appreciated the prompt pickup & delivery of us & luggage to & from the airport.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Extremely friendly and professional staff! We will definitely use this facility again.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Was a pain in the but to check out,even though it was all prepaid on line.We couldn't remember where we put our paperwork to checkout,it would be easier if you would just go buy our license plates when we checked out.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I found no difference between services reserved on line and just driving in (convenient location with quick shuttle service) other than the satisfaction of knowing that we had guaranteed parking in case of an exceptionally busy travel weekend.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Good service.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    We returned home after the big storm in minneapolis and we pleased and surprised that the lots were plowed as well as they were. thanks
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    The driver that picked me up on Sunday around 12:15 AM was very plesant and insisted I stay in the van while he claned off the 8" of snow I had on my van, this was extremely appreciated and my only regret is not having enough of a gratuity to extend to him. Great Job.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Good service initially as we were transported to the airport. On return was VERY POOR service: We were under impression of conssietnt pick-ups from airport, yet after no shuttle (approximately 15 minutes, we had to call and wait additional 15 minutes) = 30 minutes that will be later billed to us (the consumer of your goods/service). 1. Time system at MSP park n' GO was off (by 2 hours)and we have proof of this in form of bank transaction with time verification. They say we checked in at 3:00 P.M., yet we have bank transaction with time stamp at 2:30 P.M. in a town 120 miles north of the MSP park and go. 2. Poor communication skills of receptionist handling this obvious problem with their system. 3. After on-site staff held us up for 20 minutes (at more charge to us) we had still not been able to reach their "manager" who is stationed out of state. 4. Had to pay eronious bill of nearly 2.5 hours over documented price to leave the lot. 5. There was no written or verbal communication as tho the price of $3.50/hour anywhere visbile at site. Very odd choice of fee as a daily rate is approximately $10.00. This is an obvious use of deception that I (and my wife)are currently upset with. Currently considering contact of BBB or other alternatives to ensure that the "general public" are not to be manipulated with this again.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I had a bad experience on my return to MSP. I waited 30 minutes for my call to go through because of phone issues at Park and Go and then waited another 20 minutes to get picked up at terminal 2. The shuttle driver was very nice but I had to wait another 10 minutes to get out of the parking lot. The cashier appeared to be in training and I was almost charged an extra $ 6.00 when my reservation still had 40 minutes left. Would not use Park and Go again.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    We were very pleased with the customer service from your staff. On the return we had a very nice driver, even cleaned off our truck windows as they were full of ice. Very friendly and much appreciated...
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I was very happy to have chosen it. It was great.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    First time that I used ParkNGo. Just through the routine of things, I used to always use ParkNFly. ParkNGo was a pleasant experience and I will use them again in the future.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Park and Go worked out well for me. When I returned to MSP today I called Park and Go to ask when the next shuttle would arrive and the guy told me one was on the way. (Constructively speaking, his tone of voice was not as friendly as the other people I encountered at Park and Ride, but he was not rude, just curt). Anyway, the van arrived about 30 seconds later and I was back at my car in less than 10 minutes. This is a lot quicker and less complicated than trying to park at the airport, and more affordable. I will definitely use Park and Go the next time I have to fly from MSP. The van drivers were very polite and helpful. Thanks very much.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Very friendly, professional, and courteous. My driver even wiped off the snow on my car since the foot of snowfall while I was away was still lingering on the top. What a wonderful employee. All employees should be like her. Thank you for your wonderful service and lot. Cindy Drake
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I was held up by weather and arrived at the parking facility 2 hours after what I had said I would. I was charged an additional $4. and did not think that was right or fair at all. Because of this my satisfaction level dropped considerably. Had I figured out the penalty for not arriving exactly as planned, I would have set my time of arrival at the parking space much later to compensate.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Excellent facility and service.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Well-run and efficient Question: If I reserve a space and pay in advance, do I get the advantage of using the AAA discount?
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Fairly long wait for pick up
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Did not have luggage; therefore didn't need help.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Very impressed with the speed and efficiency of your facility and services. Would definitely use again.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Everything went beter then expected, The wait at the airport was a little long but not bad. Service was great and people were friendly. I will use again.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I was pleasantly surprised how quick and easy everything went. I would definitely use you services again when I fly.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    The service was wonderful however a bit confusing when locating the facility. My reservation voucher stated "Park & Fly" but we had actual reservations at "Park & Go" - When we entered they stated they were one in the same, yet at check out my coupon for $5.00 off wasn't excepted, the clerk stated it was for Park & Fly but that she could except the voucher showing pre-payment. Why the confusion?
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Good to be able to reserve ahead of time. Helpful both coming and leaving parking facility.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    We were more than pleased; prompt service,friendly folks,and the facility was very clean and well lit. We will use it again!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    The whole experience made my first trip to Minneapolis airport less stressful.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Everyone was friendly and helpful. Everything was great...no complaints!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    This is the first time I have used off site parking, and I must say that my husband and I were thrilled with how easy and simple it was...We actually were commenting on how much money we could have been saving in the past with other vacations if we knew it was gonna be so easy! Thanks to the drivers they were super friendly and awesome. Will for sure use again...Soon I hope :)
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    First impressions are everything...and the first impression we received from Park and Go was very good. Thank you!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I've never parked and flew before and it was a real treat. I will use you again and have already referred others to you.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I've used Park and Go before and have always been satisfied.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    We were very pleased with both the facility and the service. You were great!!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Clean, well set up.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    All parts of experience were excellant.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    We really found using your facility a time saver and had no worries about our van when we parked it there. My wife accidently lost (?) the small white ticket, but we still had our email paper and the dear lady helped us through checkout. Also - on a personal note - I really enjoyed the words on the bottom of the yellow slip given to us. Thanks for your help, faith and excellent facility. Carl Noble
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    There was some confusion when we were checking out. The prepaid online receipt was basically ignored until we pointed out that we had prepaid. Now that we have gone through the reservation procedure, we probably will not do that again. There seems to be a little confusion when deciding on which shuttle to take. For example, does one take the "Team parking" or "Park n Go". Thank you.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Very well organized and friendly drivers. Very timely services. Easy to reserve on internet. Price on internet different then when we checked out. Lower at check out. Why???
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    We were very pleased with our experience and will use your facilities again and again- thanks so much!
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    I just wanted to say thank you Not for the Parking, but for Park Ride Fly USA representative Susan Trimarchi for her Customer Service spirit and quick action. I made a reservation at Park N Go and ended up mistakenly parking at Park N Fly instead. I have called both places and was told to contact Park Ride Fly directly. I sent an e-mail to Susan expalining what happened and she promptly refunded the monely upon receipt of copy of my payment to Park N Fly this morning. The way Susan helped me was a quite a contrary to the response I got from Park N Fly. Thank you.
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    No problems
  • A Traveler
    4 out of 5 stars

    Rating from 454 Customer Reviews

    Very pleased with your business. Will use again!

Park 'N Go Minneapolis Gallery

Our Take on Minneapolis-St. Paul International Airport

Minneapolis-Saint Paul International Airport is the 15th busiest airport in the US, and the largest and busiest airport in the five-state upper Midwest region of Minnesota, Iowa, South Dakota, North Dakota, and Wisconsin. MSP is also a joint civil-military airport, so if you're a member of the military or a veteran, be sure to ask about our Park Ride Fly USA military discounts.

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