- Located just 1.5 miles from the airport
- Uncovered Parking
- Indoor Parking
- Free Shuttle
- Luggage Assistance
Save with Short and Long-Term Chicago Midway Airport Parking Coupons & Discounts Rates
- Self Park Uncovered - $11.95
- Self Park Covered - $14.95
Benefits & Amenities
- Uncovered Parking
- Indoor Parking
- Free Shuttle
- Luggage Assistance
- Free Parking Rewards
Start Your Trip Worry-Free with Off Site Parking for
Midway Park Ride & Fly is your premium self-park airport parking facility servicing Chicago's busy Midway International Airport. Our location features the best available discount Midway airport parking rate. When you park with us, you'll have the option t
Park and Fly Reservations Are Risk-Free
What happens if your travel plans change? No problem! You can always change or cancel your airport parking reservation later. We also carry a "No Cancellation Fee" policy for cancelled flights.
Airport Parking Map & Directions for Chicago Midway Airport Parking Coupons & Discounts
For I-55 Northbound Travelers:</br> Please take Exit #285 (Central Ave.)</br> Go right off the exit and proceed a quarter mile</br> Turn left on 47th St. (BP Gas Station is on the corner)</br> Midway Park Ride & Fly is a half mile on the left.</br> </br> :
Chicago Midway Airport Parking Coupons & Discounts
5200 West 47th Street, Chicago, IL 60638, USA
Showing the newest reviews:
Most everthing about the experience was fine except for the grumpy driver who took us to the airport. He needs a class in treating customers much better.
I have recommended your facility to several people and have heard nothing but great things. Keep up the good work.
The Best place to Park!!!!! Wouldn't use any other facility!!! Thank You!!!!
I've always used Park Ride and Fly and was pleasantly surprised to know that you have a military discount. Your staff is always very helpful and friendly, it's so nice to see a company who puts it's customers first!!!
Fantastic experience. You came recommended from a friend and I can't wait to thank her. I wil definitely recommend you to others. From the time we pulled into the lot, I was amazed at the efficiency & helpfulness of the staff.
Convenient, I love your company because I do not have to inconvenience family or friends and I do not have to hire a limo. I would definitely recommend your service to friends and family (I already have).
Great service, as usual
I had a great experience at Park Ride Fly and I would definitely receommend your service to my friends. I will be coming back very soon!
We had to wait for our shuttle to the airport for 30 minutes and feared we would miss our flight. (How long we waited for the shuttle to the airport is nowhere on this survery.) We asked if the shuttle could take at least one of us so we wouldn't have to purchase all our tickets again, but we were told they would take us both immediately, which they didn't. No one apologized, explained what was going on, or offered any kind of compensation. The driver was in a terrible mood, there were several cars waiting ahead of us and behind us, the manager of the sight was yelling at all the employees. If I had not had good luck with ParkRideFly in the past, I would never use the facility again.
We are absolutely satisfied with your service. After a tiring day at the airports and on the plane it is gratifying to know there is dependable service waiting to get us to our car promptly. Your personnel that served us were pleasant and efficient.
The gentleman that picked me up did not get up and help me with my luggage which disappointed me because I have used this service before and was helped with my bag. The gentleman that picked me up was great though he let me know that he would get my lugg
I had a coupon from online that I couldn't key in at the time of prepaying. I called and the attendent told me to bring it with me. Upon checking out I presented the free day of parking coupon, I had stayed six and the attendent told me I could not use
The gentleman that picked me up at my car had an attitude and did not offer to help with bags and did not drop me off at my airline at the airport. I have used your facility several times before and he was the rudest and least customer-service friendly person I have ever met. It surprised me that he worked at your facility. I thought at first it was a language barrier but maybe it had to do with the fact that I was a woman, the other guy on the shuttle was greeted very nicely and dropped off at his terminal.
I want to thank you and my driver. I was unable to get indoor parking and all I could think of was clearing the snow from my car after I landed and got to the lot. How wonderful the driver did it for me and I was on my way in no time at all. Thank you for such a nice courtesy.
Facility is adequate but the service is exceptional. I have never had to wait for the shuttle en I prepay and leave right away-no hassle at all. Thank you.
This is probably the 20th time I used you guys. I have had some superior experiences and some poor ones. The good: One time I left my lights on - guy came and jump started me right away! One time I left my windows open an inch or two - one of your
The road to the facility is a little seedy being old converted warehouses but once there the staff is friendly and very helpful. Will definetely use this place again.
Simple and quick. Definitely will use again...and again...and again.
I have parke dthere 4 times now, and it is more convenient than terminal parking. Everyone is always helpful.
Efficient, timely and pleasant
Clean, efficient with lots of buses
Everything was smooth.
I'm a return customer
We have used your service at least once a year for many years now and we always find your staff to be kind, friendly and helpful. This is the reason we continue to come back time after time. Thank you for the good service. Mary Bernier
I just wanted to say that I have used your service a few times and every time I have a fabulous experience. You guys are quick to pick me up from the airport and get me back to my car! I just wanted to give a huge compliment to Juan the shuttle drive.
Wonderful service, will definitely use again and recommend to others.
Was recommended by a friend and I was 100% satisfied with every aspect of my experience with Park Ride & Fly. Courtious staff, timely. Very well run and organized.
long wait for pickup at airport. Why send this survey before I pick my car up???
Close to airport, convenient and secure.
Very friendly and efficient drivers!! Will definitely use again next time we have a Midway flight!!
I was impressed by the good organization.
Very well organized
Have used before many times.
On return the shuttle was there waiting but no driver for a while. Not sure where he was. Not a big deal but a bit frustrating. It was not an extremely long wait but just wanted to mention it.
Driving into the lot -- attendant said nothing, we were a bit unsure of how the process worked, and we had to get ski equipment off a rack and into bags to go to the airport. The van waited, but I felt bad making them wait for us. I didn't expect to hav
Very pleasant and efficient.
This is not my first visit. I am always pleased with your service!
I was helped at my departure both at my car and at the airport. My driver had a full load and was helpful to all. I was not given a car location ticket at departure which I think upset the returning driver. He did help with the luggage at the airport bu
Great services, will use everytime we fly out of Midway Airport.
-Very friendly morning greeter. excellent pick up person who brushed off the snow and ice and wished us to remain on the bus till car was ready to be driven.
We have used your services quite often and always find it hassel free. Appreciate the snow removal from the car when needed.
I was shocked to see my husbands suv's drivers side covered with plastic upon our return trip to parking lot. He had left his window opened and a supervisor was kind enough to provide protection for the inside. I cannot thank you folks enough for going beyond what I would have expected. We will most definetly use your services again, and recommend you to friends and family. THANK YOU!!!!!!!!!!!
Great service! Great place! You made a great trip flawless!
I arrived at 9:30 and as soon as I got my luggage I walked outside and into the van which transported me to my car. The driver put the luggage in the car and I was on the road in record time. I have been pleased with my ParkRide and Fly experiences. Also
Do you mean your web site or physical facilities?
Everyone was friendly and the process was quick and easy. We couldn't believe how easy it was to park the car, the driver seemed to be right behind us waiting to take us to the airport. We followed the directions on the card they gave us when we parked upon returning, texting to let them know we were waiting on luggage. Our bag came, we walked out door 4, walked across the stree, and two minutes later a driver was there for us. Instead of waiting for a full shuttle the two passengers got aboard and off we went. We pulled up right behind our car and were out of the lot and on our way home within minutes!
I am always very satisfied with your service and your staff. I love the way I am greeted, they are expecting me, and they whoosh me off to the airport to make my flight. I love it!
The service is great and yes I have referred several people to use the service...
When we arrived, we discovered we had a low tire, we were assured on our return someone could help us with putting air in tire. I called your location the morning we were to fly back and asked if someone could look at it before we arrived. Our flight wasn't to get in until 1:00 a.m. Sure enough the tire was almost flat on out return, the driver was no help, he pointed us in the direction of a gas station. The girl at the window tried to get someone to find the portable compressor...no one knew where it was. 5 women in the middle of the night, in not so good area trying to find and put air in a tire. I felt like your employee's could have been a little more helpful. I usually use your location when I fly and havenever had any problems in the past.
I was told at check in that all I needed for check out was my parking ticket. The person at the check in gate took my confirmation papers and you also had an e copy with my Amex number since I checked in on-line. She said all I needed for check out was my location and parking ticket. At checkout, the clerk insisted I show her my payment confirmation despite what the check-in clerk previously indicated. With both e confirmation and paper confirmation previously furnished to you, this request made no sense. She then left the booth while I dug through a weeks worth of paper and found the confirmation. Terrible customer service.
I HAVE ALWAYS BEEN TREATED WELL BY YOUR STAFF. i PARTICULALRY LIKE THE MIDWAY LOCATION. FAST, COURTEOUS SERVICE, WILLING TO LISTEN TO A COMPLAINT AND RECTIFY THE SITUATION.
Would definitely use again!
Driver of Bus 11 (I think)on trip from airport on 2/23 around 1 pm was efficient and polite.
Everyone was helpful and friendly. We especially appreciated Darrell taking us to Midway, as we were the only ones in his shuttle, which allowed us nice conversation time with him.
love your organization however upon entering we were not told that only one shuttle was on (approx 3:45 am) and that we would have to wait so not knowing why there was a delay myself and another couple from another car began walking towards the cashier area. Not a big deal, just not what I ever expect from Mideay Park ride and Fly.
bus waiting both going and returning. As always amazing staff! continue to recommend you to everyone!
It was easy to use as always!
I was confused why my two "free days" weren't free. I wound up paying $11.00 for the two days
I must especially commend the staff when I arrived on Weds. morning May 30. My drive to PRF was especially slow that day so I arrived there an hour later than intended. The staff was awesome about getting me on a van and to the airport quickly. Thanks to them, I did not miss my flight. Thank you!!
Very well run facility with pleasant competent employees I had no luggage
Regarding question 3, I had no luggage
It is nice to have the shuttle follow me to the parking space and ready when I unload luggage from the car. Parking is easy and I was directed to the area where I needed to park. Staff is friendly and knowledgeble and were able to provide information about construction traffic and lane (ramp) closures in the area.
The gentleman driving the shuttle on 12-8-12 during the 1:00 to 2:00 p.m. time period was very helpful and friendly (he was also the driver on 12-3-12) and offered outstanding service! My thanks to him. Your rates are very competitive and I will definitely be using your service again. Thank you for providing a reasonably priced service that makes the airport trip much easier.
First time I used your facility. It was a great experience. Employees were very pleasant. I will use your facility again. Question #8: I have no pets.
We have use PRF several times and have always been impressed. Our pick-up ride was waitng for us when we arrived at 2:00 a.m. We were thrilled!!
Quite honestly. It is an old trucking terminal and not overly impressive to look at, but that old piece of what was abandoned real estate works out fantastic for your needs. Shiny new parking garages cannot compare with what you offer. You may not be the prettiest, but you are certainly the best. Don't change a thing!! Also, I never have to wait for your shuttle - I call after I pick up my bags, and there is always one waiting when I walk out the door. Your staff is top notch!! From your drivers to your cashiers to your manager; all have been very courteous and second-to-none. I am glad that I found you several years ago and I keep coming back.
every one was very friendly and helpful.Would not hesitate to use your company again.
The drivers & staff are always very pleasant and helpful.
On my trip to the airport, I was not helped with my luggage. I put it on the bus and I took it off. I use your service quite often and this is the first time I've seen this driver, he may be new. His work ethic isn't in line with the standards that are normally present at your business, please look into it. If this was my first time using this company, I would have a negative opinion, but normally you guys provide excellent service. On my return trip the driver was top notch and performed with the excellence I've come to expect from your company. You provide a valuable service and I sincerely thank you. Damon Carpenter
My husband and I were very happy with the service provided. The staff were very friendly and helpful answering our questions. Everyone we encountered was top notch! Thanks for a stress free experience.
I've used your service several times and like it very much. A good value.
Great service to travelers, effiecient and trusted employees.
I was very disappointed in the wait time at the airport on my return. I called and was told that there were five shuttles operating. I do not believe this to be true. The temperature was 21 degrees outside, we waited over 25 minutes, by the time a shuttle did arrive there were 30 people waiting. I ended up waiting for a second shuttle as a shuttle only accommodates about 15 people. If indeed, there were 5 shuttles, there would not have been 30 people waiting.
I HAVE USED ON OTHER OCCASIONS. ALWAYS FRIENDLY
I was satisfied as usual! It is a great service and your staff is always pleasant and helpful.
I like how easy and user friendly your parking lot is. But I can do with out your rude staff and drivers. Efficient but rude
O.K. Glad you cleared the snow off my car.
Very efficent and customer friendly
I have found your service very easy to use and drivers have been very pleasant and helpful. I will register a complaint about the new "convenience fee". I thought that registering online and typing in all the detail work was saving your office work. I'
Great service. Greeted me right at Door 3. Friendly driver too.
First time I have had to wait for the shuttle to pick me up at my car. We were given a specific spot to park at and then had to wait 15 minutes for the shuttle to pick us up. We had been told to wait on the road at the back of our car, which we did. It w
I have used your facility many times, but this was the first time I had to leave my keys with the attendant. I was not happy about this. I feel more comfortable taking my car keys with me. This is my only complaint. Thank you.
Very fast and efficient service. The staff were very helpful and pleasant.
I always park at your facility and am always impressed with your employees and service! This time it was even better then usual. The man who picked me up from the airport on Christmas Day was so friendly. I really wish I caught his name because he was spectacular! Thank you again for such a effortless trip!
Not my first time.
pleasant, safe, and popular with a lot of travelers.
This was the most hassle free and easy trip to park and get to the airport that I have ever had! thank you so much to the staff at Midway Park Ride and Fly!! We will be reccomending your services!
Basic, good service with friendly staff--good value in a safe environment.
Easy to use. I couldn't find my car keys for about an hour and all the shuttle drivers stopped and asked if they could help, often giving suggestions. Ultimately I had to go to the managers office to cool off, after drinking a cold pop, I finally found them. I was very thankful of the assistance I received from everyone.
I am a frequent user of your facility and have always had a very good experience, and i highly recommend your facility to everyone i talk to about needing to park and fly. sincerely Warren Brower
Your services were recommended by a friend, and now that I am so fully satisfied, told my son and his family, how easy and good my experience was. I definitely would call again, when needed, and will gladly tell all my friends about your excellent service, Thank you. p.s. Do you have special rates for long term parking, meaning over a week or more? I can't seem to rate ll and 12, but as you can tell, I am very pleased. If 5 stars highest, that's my choice. thanks again.
The shuttle personnel on the return was not as friendly or helpful with luggage as the one shuttling us to the airport. In fact, we carried 2 out of the 3 bags ourselves on and off the bus. When we arrived at the parking lot, I thought the tickets we
very friendly and helpful. It was great that the shuttle bus came right to our car and loaded the luggage.
We have used your service before and have referred our family.This particular trip, we arrived,texted we were at the Midway airport and then retrieved our luggage. When we came out, we found the Park,fly,drive vehicle but no driver was in the vehicle. The vehicle was running, we waitied and then I called the number and spoke to someone. The company sent another vehicle to get us-we appreciate that! That driver arrived in literally minutes when the first driver then came running out of the airport. He took our luggage,hopped on and drove us back. Understandably we did not tip him ! We have never had this happen in the past with your company-never having this long a wait or having to "find" he driver.
I love parking at Park Ride and Fly and have parked in your garage many times and have an upcoming trip in November, so I'll be back. My coworker parks at Airways Parking. Although Airways Parking is a little closer to the airport, it's also more expensive. So, don't raise your prices...you have a loyal customer.....me.
Excellent staff and total experience! Thanks!
very friendly and very very efficient
The service was very quick and efficient and our driver very friendly. I was however expecting to see a modern parking garage and facility, but that really did not matter. We were very pleased and will definately use you again!
Friendly and efficient, however our luggage got mixed up and we left with the wrong suticase and had to return from a 45 minute trip home to get our luggage back.
I just wanted to say thank you...we had an early morning flight on 10-13 and got to your lot about 4:20am for a 6am flight. We were a party of 7...including Grandparents and 3 children under 10. When we got to the airport and got in a LONG line for our check in, we realized we were missing a bag. We immediately called Park and Ride and the driver located our bag and came back to the airport in plenty of time for us to check the bag and catch our flight. A real mess was avoided...to be at Disney with a missing suitcase would have been terrible. We will definitely use your lot again and recommend to friends.
Super service at a great price - my only issues were discomfort about the unknowns - once I experienced it though I would not hesitate to use your service again.
Polite driver Prompt pickup Quick Exit Great Experience
I could have answered questions 5 and 6 "yes" AND "no" because: Check-out was quick, but I had a fully punched card for a free day, and I was told I would have to call the manager the NEXT time I parked to be able to receive the free day. Also, I used y
the driver taking us to the airport was friendly the driver picking us up at the airport, not so much (although it was after midnight)
Was a pleasant experience. And they had cleared the snow off of my car before I got there.
Everything was good and the staff are friendly, will come back again.
We have used your facility several times and have always been well treated and pleased with the service. We have recommended it to others also.
This was our second time using ParkRideFlyUSA and I am highly recommending it to our family & friends. Keep it going!
I am not too impressed with the customer service. I have been told over and over again that I am going to receive a rain check for paying for an extra day of parking, and I am still waiting for it...
Location was easy to find. A shuttle was waiting when we arrived and were immediately helped with our luggage and taken to the airport without delay. Staff was friendly. Upon return we only waited about 3-4 minutes for our shuttle and dropped off in front of our car. It was a great experience. This was our first time leaving a vehicle at any facility. Thank you.
Second time I've used this, great company and service. Would recommend it to anyone!
This was our first time using your service and we were extremely pleased! It really made the entire process of parking and transporting luggage so much easier and we'll definitely use ParkRideFly again in the future. Our drivers were great -- particularl
Clean, organized, secure.
Great customer service. Very timely, positive and helful! If we go out of Midway, we would, without question, use ParkRideFly again.
Quick Fast Efficient well organized flowed seemlisly very impressive
The staff was very friendly and helpful. The service was quick and convenient.
I was disappointed that there was no covered parking available.
Great service all around. Have used your parking facility many times in the past and will use it in the future.
THis is the second time we have used this facility, and were more than pleased. We have refered several other people your way. Thanks for the great service. Alex Eszenyi
Clean and well staffed
Not my "first" impression - I never park anywhere else. I tell everyone to use your facility.
I was some what disappointed in trying 2 enter your facility and finding a place 2 park after that everything went smothly
Great expereicence from start to finish. I wish nervous as I was traveling alone but it turned out to be a great experience!! I will use it again although I am not a big traveler I will recommend it.
Very easy and smooth way to park and get to airport quickly. We will always use your service. It's great.
Efficient staff. Phone system excellent. Answered pick-up on first ring.
Found this parking experience to be easy and worry free. A shuttle was at the airport as we came out with our bags, driver was extremely helpful, as we had 4 children with us. Was driven right to the vehicle. Thanks
My daughter is who suggested I use your service and I couldn't have been happier with her suggestion. Your staff are great. It was the absolute easiest part of my entire trip. Thank you!!!
Great experence this was the second we used Park and Fly
You have a good system. Thanks.
Everyone is so professional and helpful...makes traveling so much easier. thank you
This is the 3rd or fourth time using your facility, this last time I was disappointed because our car was blocked by one of the shuttle busses and no one could find the key to move it. We sat in our car for 25 minutes before we could leave.
Everything was exceptional
No complaints. Everything was perfect !
everything in order and no problems with the parking
Honestly, we were a bit concerned with the area of the facility. We had only flown into Midway in the past. We had never driven to the airport. However, once we saw your facility, we were put at ease by the amount of protective fencing and gating.
I rated question#6 "No" because I could not find the daily rate on the site. I could only see the rate after I made the reservation and was surprised how much the rates have gone up. Why does the the sign on the side of the shuttle buses still show a daily rate of $9.25, when the rate I was charged was considerably higher?
I've parked with you before and will continue to do so. Your staff is generally friendly and accommodating and seem to believe in the concept of real customer service. Exception: my return bus driver who did not greet me when I got on the bus and barely
We were very happy with the fast, friendly service both leaving and coming back. We will use this service again.
Place was full, but nice. The people were wonderful!
I came home and already recommended your facility to a family member
I only have need of your services several times a year but I have never been disapointed. Your staff is always very professional and helpful.
Great service, friendly staff. Thanks!
Excellent I will always park there from now on
Service was phenomenal, very efficient and drivers were friendly and helpful. The van was at Midway when I walked out of the door, now that's service!!! Also, I knew my car would be in a safe environment while I was traveling. I thoroughly enjoyed using Park Ride Fly and will definitely use these services again.
After 7 days of accumulated snow on our vehicle, my husband faced quite a clean-the-car-off job, but the bus driver was there with his snow brush to help - I commend him and your company - this was service above and beyond. Thank you.
Excellent. Battery was dead when returned. You had someone there to jump-start us within five minutes. Thank you very much. Will recommend you to others.
Very pleasant, courteous staff, prompt response to telephone call. Shuttles in excellent running condition, very clean & comfortable. Will defintiely use this service again when the opportunity presents itself. Thank you.
Everyone was courteous and efficient !
As a first time user I was truly impressed with your service. I would definitely recommend it to anyone.
Very friendly and fast. Web log-in and reservations process is a little confusing but not too bad.
I LOVE using your facility. The shuttle is ALWAYS there when I arrive to park my car and the wait at the airport is NEVER more than a few minutes!
I arrived at 1:45 am and your staff was excellent! My vacation begins when I arrive at your facility.
Always good, this was the very first time in a number of years that I parked before the van was there!
When I returned it was raining very hard, so he dropped me off, I followed him to indoor parking (out of the rain, where he unloaded my bags & my elderly mom. How nice!!
Clean, efficient & safe.
I was treated sooo well, esp with my problem of running late in getting to the airport and also needing wheelchair assistance. My cell phone call on the way to you was greated with much concern and solutions. And Louis' care in driving me to SW Checkin was the best...as i told him, my angel for the day, as was his prompt pick up from my return flight. His handling of my luggage was much more than expected. Thanks so much for your extremely convenient services. I have already recommended ParkRideFlyUSA to several friends who listened to "my story" of my trip, and will continue to do so at every opportunity. Thank you, thank you, thank you!!! Barb Boyle
As usual, we had excellent service and will continue to use your facilities each time we travel!
Safe, clean, friendly
most of the shuttle drivers help with the luggage..there are a few who do not. I do not care because I usually handle myself.
VERY HAPPY WITH THE SERVICE. THANKS, JOHN BREHM
The parking area was easy to find. The road to the area was bad, but a lot of trucks travel on that road. The city really needs to try to fix that. Everyone was friendly and polite. A very nice experience overall. We would use your parking area again.
Both drivers were very friendly.
Great first time impression! luggage picked up from our trunk on arrival and when we returned it was put in our trunk by the driver. Great service will use again when flying out of Midway Airport.
I am going to personally call and thank the manager at the Midway facility. I had an unusual circumstance where I dropped off my car, but my out-of-town daughter was going to pick it up. I had to leave a car key for her, and even though she is 29, a mom is a mom, and I was concerned that all would work out well. Her flight was late, and she did not arrive until 12:45 AM to get the car. These gentlemen had the car running in order to warm it up for her! The car was at the front parked outside the office ready and waiting. I have used your facility for years, and I will continue to do so. The Midway facility is AWESOME!
Great service, no waiting, no hassle. Will use again in the future
It has been a while since the last time I used this facility but the operation was very good and I had a positive experience. If there is one area that could be improved on, it would be the online booking. The fees and additional charges should be shown in advance so the consumer can see what the total parking price is.
Came back to a car with a dead battery and was quickly assisted by staff with a jump pack... awesome service!
Great Service and security using your facility. Everyone is friendly and efficient. Definitely our choice for parking
Excellent. Re #10: I encourage travelers to use your service in Chicago.
I have used you before and will continue to use you in the future. Great service!!!
Shuttle was at my car when I parked and at the terminal when I landed. I could not ask for better service and at a resonable price.
After I made my online reservation, your email confirmation did not make it clear enough to PRINT the receipt. When I picked up my car and exited, the cashier charged my credit card (even though I had already paid online when making the reservation) and I
fast and quick service
everything was great! a good told me about prf 2years ago and now it's the onlyplace i go and the only place tell others about. thank for a great experience.
Nice people, Quick service to the airport! I just want to get to vacation, then home again with out more hurry up & waiting more
It was just perfect. I was able to park inside and the shuttle was right there. The driver got my bags down to the sidewalk. So it was so easy. On the return the shuttle was right there again at Gate 4. He dropped me at my car and even put my bag in my trunk. I like the fact that your facility is away from the airport so I don't have to drive in the congested traffic. I woudl definitely use your shuttle again and recommend it to others.
It was just perfect. I was able to park inside and the shuttle was right there. The driver got my bags down to the sidewalk. So it was so easy. On the return the shuttle was right there again at Gate 4. He dropped me at my car and even put my bag in my trunk. I like the fact that your facility is away from the airport so I don't have to drive in the congested traffic. I woudl definitely use your shuttle again and recommend it to others.
The facility is well maintained. The prices are very competitive. Check out process is fast and easy. Lot of vans to pick and drop from/to the airport. Enthusiastic people on the team. I am very happy with the service.
Your staff is just fantastic ! Keep up the good work ! You are always on time and helpful each time I use the facility. I won't park anywhere else.
Facility was very well run. You felt safe travelling in the bus and in the lote.
Very pleasant experience at a good price!
quick, professional, helpful
first time use was wonderful, thank you! picked up and drop off at the car and help with luggage was great!
Good quick service to and from Midway
We have used your services several times & have always been satisified.
Parking Lot and surrounding area looks dumpy.
Good value compared to other options. Shuttle buses could be a little cleaner.
to parkride and fly, we are always impressed with your service and dependability. we reccomend you to a lot of people. would appreciate any offers or discounts availabe in the future. [email protected]
When I arrived on the 20th, the person I "talked to" when I entered the lot wasn't in the best of moods -- didn't make me feel "welcomed" but she wasn't rude or anything. She just seemed a little 'out of sorts.' The driver to the airport (James) was ve
Everyone there was extremely friendly and helpful which I appreciated and the pickup was SO fast, which is also greatly appreciated. Overall it was a great experience :)
I will continue to use your services as I have found them excellent. I have told others about you as well. Thank you.
I will continue to use your services as I have found them excellent. I have told others about you as well. Thank you.
ALWAYS GREAT SERVICE, THANK YOU
Your staff is pleasant and accommodating.
I was very pleased with the service and friendliness of your staff. I will definitely use your business again and will refer you to everyone I come in contact with that is traveling. Thank you so much!
I returned one day early and the attendant told me that I would receive a credit. I will be using your facility on a weekly basis - is there any other discount program? Thanks
excellent service to and from Midway airport.
This is such a great option when flying at Midway. I love the car to airline door a real convience.
Loved the fact that it had snowed and when I got to my car it was all cleaned off! thank You!
Concerned that the services would match the lower price for parking.
We have been pleased in all ways with this parking facility and friendly service.
everyone was friendly and the shuttle was very quick
Easy to find with your directions - fast pick-ups at both ends and friendly drivers. Great service....
Easy, quick and efficient!
There were just two things that I wanted to bring up. I made my reservations on line. It indicated I would get a percentage off by making the reservations on line. I can't see where I was given a percentage off. Also, when I returned to my suv, I noticed the car next to me parked way too close. I was quite bothered by that. THe drivers were great. I was so thankful to see the van at the center lane when my 90 yr mother and I walked out. We didn't have to wait at all. He was so pleasant and helpful.
this was the first time that i used Midway park ride and fly i was referred by Sheryl Graham a friend who had used your service. i was very happy with the service and will be using it again in April when i fly again
Everyone there is very nice. It's easy to get to and from and I am happy to go there.
Drivers have always been polite and helpful. Parking lot is a little rough in a couple of places.
Great experience, will definitely use your facility in the future!
The shuttle drivers were great. I'm glad I read all of the instructions regarding the issue of pre-paying and presenting the downloaded information sheet to the gate person at the entrance (upon arrival); otherwise, it appears we would have been charged
I've been parking at your facility for a number of years when I travel and I have never been dissatisfied. I recommend the facility to my family and friends.
EASILY ACCESSIBLE TO GET TO. PROMPT & COURTEOUS SERVICE. HAVE USED YOUR SERVICES IN THE PAST & WILL CONTINUE TO DO SO.
Everyone was very friendly. The lot was easy to get to. I was very pleased with the service and did not worry about my car while I was away. Deborah
Excellent & very timely service and very afforadable.
Very nice service, didn't have any wait for shuttle from our car to airport or airport back to lot. Will always use your company in the future.
fast and friendly service
Great experience! Will definitely use this facility in the future!
First impressions: good transport service, but crowded parking areas. Current impressions: Repeat customers are not longer your priority [Previously when we parked at your facility (before web reservations) we received coupons to help offset cost of fu
Very good, as usual.
Excellent. Can't believe I just discovered this.
We have used the Midway facility for many years & have always been quite satisfied. I was disappointed with the driver who returned us to the parking facility. He was not helpful to 2 ladies who did not have their ticket. There was confusion when they che
extremely efficient & like that there's no lugging baggage at all, like thru the indoor parking facility.
This was my first time. It was easy, fast and involved very little waiting. The staff was friendly!
Not sure what the rationale is for the new "convenience fee." Other than another add-on to the other fees involved with business or personal travel, this one seems to just add to the cost of parking at your lots....
Verey satisfied with your service. First time user and will use again Facility was very clean and secure. Staff very helpful. No wait for the shuttle coming or going. GREAT EXPERIENCE
This is the third time we have used the facility, and the most pleasant of the three.
Terrific! Flying has become such a hassle so to have one thing that is pleasant makes such a difference. Thank you!
To be honest, it looked like an old factory, but I found the area to be secure and an adequate place to leave our car for an extended amount of time.
Great service, easy in and out.
The service was excellent and the drivers were really nice and helpful. It could not have gone any smoother. We will park here from now on when were travel.
I have been using PRF services for both work and pleasure related business and it is the best. The online check-in is a breze!
I had no luggage (just a brief case), so I really didn't need any help.
Always dependable. I feel that my car will be safe while I am away.
Very efficient and your staff is quite friendly.
I was running very late for my flight because of horrible traffic. The shuttle driver was wonderful and made sure that I got to the airport as quickly as possible. I wish I had taken note of his name. Thanks for the great service!
I was impressed with the efficient service and intend to use the service again. I have one suggestion: For those customers who pay the higher fee to park in the covered area, they should be dropped off at their car first; not last.
The driver was extremely pleasant!
Secure facility; efficient, courteous and helpful staff. Would definitely recommend and use again. Great experience.
Lot was very full...may have even been oversold? #3 - Bus was very full...driver did not help with luggage.
I am a loyal and at every chance I recommend you
i have used your facility more than a few times in the last yr. On our return the driver was not in the usual location, in fact far from it. He was curteous, but disorganized & luggage was left in the aisle. Return tickets were not put in order & therefore resulted in disarray in the parking facility. I would hope this would be a one time inconvenience as i have always been satisfied previous to this ex perience.
excellent service and reasonable price
I've used your facility for several trips and honestly don't believe there is anything more you could provide in the way of service. Thank you for making my trip so enjoyable.
The facility is not the most visually impressive place in the world, but the service is fantastic and I do feel that my car is safe and secure while parked there. I'm a fan and will definitely continue to use the service in the future.
well run they get to your car immediately & to the airport quickly
Your service is very dependable; employees competent and friendly.We have and will continue to recommend the 47th Street facility to anyone looking for this type of service. Thanks for your consistency!
Extremely efficient and friendly service. No waiting at all!
One problem. I have used your services several times making appointments on line. Each time I tried to enter the frequent parking program but it has never worked. I am sure that I would have earned some time of free parking. Please advise. Harlan Katz [email protected]
Used your facility last year, but we didn't have a reservation. Much quicker & easier checking out w/ already having paid on-line! ! !
The shuttle was waiting for me when I came out of the terminal. When I got to my car, the battery was dead. The man promptly went and got a battery charger and I was on the road in minutes. I will use your facility again next week. THANKS!
Always enjoy parking at this facility.
We have used your services for quite a few years, and have always been pleased
Always a pleasure to do business with!
There were quite a few people waiting for a shuttle and after the first driver filed up his shuttle there were 3 other shuttles there in a matter of minutes... Very impressive.
Excellent customer service, efficient and well organized staff and process. Good value.
We have used this facility for many years and highly recommend it to all of our family and friends. The only suggestion that I have is to enforce that parkers stay at their cars to be picked up. I have had to take a differnt shuttle due to parkers walking
I have used it many times and always had a good experience.
Return was a little confusing because we weren't given a ticket showing where we had parked. Luckily, we remembered.
I made a point of telling a first-time-user in the van with me about what a great service you provide. Always a great experience. Thanks, Andy McIntosh
Very nice operation, very convenient and priced fair.
I am very impressed with your operation - both online as well as the physical parking area near Midway airport. I have found the Employees to be friendly and helpful and I feel safe leaving my car with Midway Park Ride and Fly. Thank you!!
The only aspect of my stay that I was dissatisfied with was upon arrival there were too many cars and I had to sit and wait for a shuttle to come around and drive me to the north fence to park. I am not unhappy with the location of parking but that fact
always a wonderful service.
efficient, well run facility
Excellent service. Thank you.
We are always pleased and happy with the friendly, efficient employees who greet us when we pull in to your lot. We are greeted with smiles and good wishes which we truly appreciate. The drivers are always helpful and courteous, too. The vans are clean and warm in the winter months, and cool in the summer, both very welcome conditions for travelers! Thank you!!!
Both drivers very pleasant and helpful. On the return trip to our car, the driver actually loaded the luggage into our car! Thank you!
I was totally happy with my first experience with your services. I will be using you all of the time for my future flights. Thank you for such a wonderful experience.
It is important that I feel safe when returning to my car. Thank you.
I was impressed with the service provided.
Love the facility and all of your employees at Midway. I was disappointed that we had to leave our key this time. Last time(s) we parked the car ourselves. Was it because the lot was full? Tell me about Park your Pet!
We love your service. On this particular trip, I waited for 5-10 minutes and then had to call for a shuttle to pick me up at the airport. Other than that, it was another great experience. Thanks!
I did not realize that your facility was on 47th street which made for a longer ride time. At the facility, the driver waited too long for another group to board the bus, which made my party have to hurry to catch our flight. Although the return wait ti
Could not have been easier. This is at least the 4th time I've used park, ride& fly. I will continue to use this service in the future
I would use the lot again becasue of price. I was very happy with pick-up and drop-off especially since I was very sick upon my return and ahd to rely on the shuttle driver helping my wife. I was unhappy with the extra day charge especially since I put th
We were very pleased of your efficient process and very friendly and efficient associates. We will gladly recommend your service and plan to use it again. thank you for excellent service. Mr & Mrs. T Navarro
Great Service. thank you
We just love your facility and the way you run the business. 5 stars for you. Please don't change.
I have used this service several times and always have been satisfied! Thanks.
Simple process/uncomplicated. Liked that I could park myself & keep my keys. Shuttle service both to & from the airport was excellent. Shuttle was waiting behind my car before I had even shut my car off. That was awesome! Texted upon arrival back at Midway & shuttle was waiting when we exited baggage claim plus dropped us off right at our car !. How can you beat that kind of service? I'll definitely use Park,Ride & Fly again & suggest it to others as well.
We have been using your service for several years. We have always found your service to be very efficient. When we returned this time there had been over 200 flights cancelled, and we were the only ones on the bus. Our car was covered with snow, and the driver immediately started cleaning off the car for us. I told the driver that was above and beyond what we expected. (It also earned him a extra tip). Much appreciated.
Had a very pleasant experience, being a country girl from Michigan, the big city can be daunting. Your lot was easy to find and park. The shuttle was waiting for us in the lot. Being shuttled right to the departure door at the airport was great, it took the stress out of the whole parking experience for me. Upon our return, the shuttle pulled up exactly when we walked out the door with our luggage! I will definately use your services again!
kind of run down, but it works
Staff was very helpful.
The lot we used was not paved...car was very dirty when we returned but not a big deal. Our wait time for the return shuttle took about 20 minutes...driver apologized. Also, we were told to stand by the off-site parking sign to be picked up. Luckily, w
I travel 80-90% of the time, and always out of Midway. I've been using your services for about 3-4 years now, and have never been disappointed. All staff is really friendly and helpful. It's also nice to be recognized by most of them, too. Only a couple of times over the 3-4 yrs did I have to wait for the shuttle. It's so comforting to usually see it "waiting for me" as I exit the airport. You all are great! (And a friend of mine does use your services routinely now because of my recommendation)
Thought it was an efficient and friendly run operation. Would definately use this service again and recommmend it to my friends
My experience was quite pleasant. It took a while to get my luggage and just as I was going out the exit at the airport, I saw the driver for Park, Ride and Fly coming in to look for me. His name was Frenchie and we chatted the entire way from the airpo
The service was great! This was the second time I have parked there and it was quick and easy!
First impression? We've used your service every time we've flown from Midway.
Every part of my experience was a good one. I was referred to your service by my friend, Linnea Schramm, so she definitely deserves a free day of parking for referring me. I will use your service each time I fly out of MDW-keep up the great work.
It is a great easy access facility to leave your car in a safe environment.
I thougt I was in for a long walk ater parking but your shuttle not only drove up to me while I was looking for a parking spot, he showed me to an open spot. Very helpful driver and When I checked out, the woman personalized the whole experience by calling me by name instead of just sir or by nothing at all. I'll be using Midway Park, Ride and Fly again and have already recommended it to a friend.
Good service Will come back
I enjoyed the entire experience. It saved me time and money. thanks
Overall we had an awesome experience. Everytime I use this service everyone is very helpful and courtious. I will always use this service when I fly out of Midway Airport. I will never go anywhere else and I always recommend to anyone who ask.
We love your facility and use it whenever we fly out of Midway Airport. You have friendly drivers and efficient help. I recommend you everychance I get
Very efficient. Excelent customer service. I very much like the discount frequent use.
Shuttle drops you off at the airline of your choice & picks you up at baggage. Travelling with my 85yr old mom, I was greatful for the help putting my luggage in my car while I took care of her :) Great service!
Convenient and efficient. I was quite pleased with the facility. Thank you for providing a needed service.
Great service - both of the drivers were very friendly and helpful. I always recommend your services to others.
Pleasant, efficient and convenient
The Best Place to Park!!!!!! Just Love it!!!!!
friendly and fast
Very efficient and everything was as it was represented to be when we made the reservations. I felt good traveling knowing that the car was safe and someone would always be available to return us to our car.
very efficient and friendly - even in the bitter cold!
Facility is always clean and staff courteous.
We have been using your services for since 2003 and have found it to be an excellent and convenient place to park for all types of travel. Thank you.
Well run facility
You provided excellent service with a friendly staff and I experinced 100% satisfaction. Thank You.
even though I went in a closed lane on the way out, I was greeted kingldy and staff did not look or act like "what was I thinking". treated respectfully.
Very well run organization - people were friendly and helpful
WE HAVE USED YOUR FACILITY A FEW YEARS AGO AND REALLY LIKE IT DECIDED TO USE YOU AGAIN. WE WERE VERY HAPPY AGAIN.
We've parked here always when flying out of Midway. Were referred by a friend initially. (Brad Studt) would not hesitate to recommend to another.
THe bus driver even wiped the snow off of our car!!
I'll be back! It' important to me that your ENGLISH language is understandable!
My son , John, was so impressed that the can was outside waiting and he didn't even have to call.
This was our first time use of ParkRideFlay and was very impressed by the staff and convenience. Will definitely use again
This was our first time use of ParkRideFlay and was very impressed by the staff and convenience. Will definitely use again
Your service is prompt, convenient and safe. I plan on using Park Ride Fly always.
You were recommended to me by a friend. I would certainly recommend you to anyone flying out of Midway.
You were recommended to me by a friend. I would certainly recommend you to anyone flying out of Midway.
I have used your service for years and have never had a bad experience.This is by far better than taking a shuttle. i recommend you to anyone who is looking to fly .
I couldn't be more pleased with your service.
quick and effecient
First time using your parking service and I must say it was a great experience. All employees were very polite and helpful, the wait time was very short on our return to the airport, and nice surprise was our car was clean off [it had snowed 6" the night before]. The driver pulled right up to our car and helped unload the luggage. Overall excellent job, Thank you. Also returned 1 day early and was refunded for that day with 1 simple phone call, again with employees being helpful and polite.
On both my leaving and return your personnel were very friendly and helpful, I will definitely use your services again.
We've used your service several times now, both at Chicago O'Hare and Midway, and every time we've had a wonderful experience. It's always the easiest part of the trip!
I have been using your facility for many years and I am very satisfied. I have recommended your facility to a number of people over the years.
Efficient and east to use.
I love your company! Great experiences every time!
I have been using your park and fly for years. I have never been offered a free day or days ever? I will be traveling again in the near future, June and August and I did some research and found a paking facility on Cicero ave that is lower in cost then yours. I really like your operation, but when I wrote about any perks from frequent flyers in the past, I was never given the courtesy of an answer back from your company. Customer service is hard to find after I leave your parking facility. Thanks but I probably will not receive an answer again Tim
Was so pleased with the service: pick up at my car, help with baggage and no wait at the Airport. And you took me tp the check in floor at Midway not the floor below- its the small things!
Not my first time, but excellent service as usual!
Your bus is always at our car everytime we drive in, thanks!
It is nice. I prefer this to the parking garage facility at the airport. This is convienent to use.
I need to comment that the van driver we had on the way to Midway was horrible. He packed the van with riders and luggage in pouring rain. Looked like he was trying to increase his tip intake. He nominally helped with luggage. I was sitting across from luggage rack on ride and feared falling luggage entire trip. On return, driver expected help with luggage and engaged in argument with my companion on handling. Have never had such problems before. Quite disappointing.
Great location. Car to curb service.
I thought the parking facility was too far from the airport at first, but then when I realized a bus is there to pick you up right away and get you to the airport on time, I felt relieved. There should be more big signs posted at MDW about the process of getting back to the park and ride facility upon your return from your trip. Overall, I strongly recommend using this service and the driver coming back was super nice and helpful. I don't mind tipping graciously when the driver greets you with a smile. THANKYOU PARK AND RIDE.
I was completely satisfiedl
I have been using your facility for many years. I find it convenient & reasonably priced. The staff is always pleasant.
Very convenient. Excellent service.
I have used other off airport parking services in the past. Yours was Well set up. I liked the fact that I parked my own car. Your staff were very professional and friendly. I will use your service when I fly at midway. Ihave used your service at the ohare airport also. Overall very friendly,quick and good price. Thank you
We were very pleased with the service. On our return trip the shuttle was already there. Would definetly recommend you.
Love your facility!!!
Your employees at the check-in entrance are extremely helpful and friendly.
I use ParkRide a few times each year. Always very good experience. Very good experience. On my return trip I had to load my own baggage.
This was a great experience and I will definitely use this company again. It was very quick, easy, and free of hassle. The staff is wonderful!
Great service, friendly helpful drivers. I am comfortable leaving my car in your care. Thanks so much.
I have used before and I am very pleased with your service.
your facility gets high marks, hope it is always this good.
Keep up the good work. Been using you folks for at least 4+ years and thoroughly a good experience.
efficient and convenient
I feel that your Facility is great, workers are friendly and professional. Keep up the great work. I will continue to use your location and services.
Was surprised at the amount of cars in your parking lot. We were directed to a location and parked quickly. the driver of the van was right there and quickly took our luggage in and we were on our way. we have used park ride and fly several times(considering we don't travel that often) and have never been disappointed. even though we are the customers, we want to say thank you for good service. richard and mary kay demick
So easy to use and efficient, what a time saver and easy process. Also enjoy being able to text when arrived at airport.
I parked inside. It was clean.
Excellent and friendly staff!!!!!
we are always happy with your service.
Very good! Only suggestion I paid a premium for indoor parking. When the driver took me back to the car I was the last one dropped off. Suggest indoor parkers be dropped off first instead of last.
Had no problem finding you, using your service or getting back to our car at the end of our trip.
easy to use. quick round trips to and from the airport.
This was our first time using this facility and we were very pleased. The lady that greeted us at the gate was very nice and pleasant. The shuttle followed us when we arrived to our parking spot and the driver was very friendly and helpful. upon our return we waited no more than five to ten minutes for the shuttle to pick us up. Once again the driver was helpful and the attendant at the check out gate was great. Overall we were very pleased with your service and we will definitely use your services again. I just wish I had found out about you sooner.
Everyone was courteous and helpful. They were waiting outside as soon as we walked out the door from our return flight. That was wonderful!
Clean and efficient
i thought it was very orginize and clean
I used to work there when that facility was Preston Trucking. I think we all know what kind of neighborhood this is, and is becoming. For the time being, I feel safe here. Please keep safety a priority - everybody arriving for vacation with full wallets I'm sure is very attractive to those who would take advantage. Also, I contacted CS about your $3.99 reservation fee that I pay to book online, MYSELF -- she explained that this was a great deal for me -- uh, it's NOT. It's greedy.
All around good experience. Keep up the good work.
Friendly service and prompt pick-up.
clean and very efficient
Very efficient and user friendly!
I requested a covered space, but being new to the program we were told to park outside. I paid the price for indoor parking. Also, they told us to leave the yellow ticket inside the car, but upon our return they asked us for the yellow ticket when we bo
Another great job by your team.
The experience was good, except I paid for covered parking but did not get to park in the covered garage because it was full when I arrived. They said I could leave my keys and my car would be moved into the covered area later that evening. I chose not
Shuttle drivers on return to your lot are generally less friendly and helpful than at similar facilities or conveyances. This has been noted on 2-3 occasions. After we tipped your driver today, we wondered why we had; he was so slow on the draw that we
4: It would help if you could give an estimate of pickup arrival. 6: The web site is a bit circular when logging in.
try to use your facility as much as possible and recommend to my friends as the most efficient and economical way to park when flying out of midway. All of us use southwest a lot. Appreciate your fine service.
Was very surprised how well it runs and how efficent you are. Having the shuttle right there when you come in and right there at the airport is great. I will for sure use you again.
Good--road a little bumpy however I felt safe.
We like the effecientcy of your staff. As soon as we arrive, we are taken immediately to our parking spot and then on to the airport. Also, on returning, being picked up within a short time.
We had a great experience! Your employees are very friendly and helpful. I will definitely park my car with you on my next trip!
efficient, pleasant, all about business.
Everything seemed to be in order.
Staff was helpful in directing us to the apropriate parking place and helped with the luggage.
Easy to use
Used several times and always good service.
I am a little hesitant about leaving my car in an open lot, but i was lucky to find a spot close to the entrance which I think is safer. I like parking here
We love using the Park Ride and Fly. It is so much better than parking at the airport. So much easier to get to your car.
Due to a snow storm, people were not able to pick up their cars on time. When we arrived our covered parking spot was not available. They offered us a free day of parking to make up for the difference in price. Very nice.
very pleasant way to begin a trip. On return, no waiting at all, shuttle was there waiting for us! Great service, will use again.
quick, friendly and convenient service. Hassle free parking and the price is right!
Extremely friendly and helpful drivers.
We have used Park Ride Fly many times and have always been very happy with the service, very polite
It was another good experience at P-R-F at Midway. I had a friend Dan Radice book with you last night. He flew out this morning.
As always, it is a great experience, staff very good.
A great place to park. Hassle free and very professional with great service. Thank you
A very professional well kept lot. Thanks
Always a pleasure
The drivers of the shuttles are always so nice, helpful and pleasant. Everyone knows flying can be stressful and the drivers alleviate a lot of that. Thanks!
Exceeded my expectations. Easy quick and no waiting. Thanks to everyone
The staff was helpful and knowledgeable. We waited about 7 minutes for the shuttle to arrive. The driver helped me load the luggage and unload it as well. My family and I went on a vacation trip to Mexico and we had a TON of luggage 12 bags altogether. Thank you for your help.
Wonderful Simply Seamless Experence.......Im a very active Buisness traveler and will use again.....Do you have a location out of Ohare ?
We loved it! Affordable and easy to use!! : )
The staff was thr best! We enjoyed the ride to and from thr airport! We never had to wait to be picked up because the drivers were there waiting on us!! We'll see you next time!!
Quick, friendly and easy to use. I have recommended your facility to my friends.
I love this service! It is fast and efficient!
I love the updates to the website, it makes the sign in, reservation, and check out process a bit more enjoyable. I really appreciate it when the shuttle is waiting beside the next available parking spot - at 5am I know I can just drive to the shuttle location and pull right in - instead of searching for an empty space. Also, when returning home after a snow storm I know that my car will be cleared off and accessible, which is a HUGE perk. Thank you so much. I love the drivers, love the service, and love racking up points with park ride and fly.
The drivers were friendly and courteous and they drove safely showing us that they aren't cab drivers getting us there as 'fast as they can'. We will continue to use Park Fly & Ride. Thanks
we have been using your facility for a few years now and the great experience(s) has continued (even having the manager drive the car to the airport because we did not want to take the four kids out of their carseats).
Very impressed with the staff and service. No problems at all.
Easy to find, simple instructions to find parking spot. One thing, I was not aware that there was a AAA discount, unable to use it at checkout due to prepay online, should display that somewhere on your web page.
We text "SP" when we were heading to pick up our luggage. We still had to wait out in the cold for over 15 minutes. Since I never got a response of acknowledgement from our text we sent another text message. Again with no response. About 5 minutes later a shuttle showed up. We were fortunate to have seats available but about ten people were still waiting in line for the next shuttle. We would have thought during business hours, more shuttles woud have been available.
Efficient and easy to get to. Staff is always friendly. Eager to help. It's a pleasure using your services.
I used your covered facility which is good but not I enclosed enough to keep articles in the car from freezing.
I found that the Staff was very friendly & courteous. Helpful with luggage. Driver was waiting when I got of the flight. Although, the flight was almost two hour late. I will definite use Park Ride and Fly again. Thanks
Absolutely wonderful. You will be my preferred parking lot at Midway forever.
Great. I will be returning.
We have used your facility many times and have never been disappointed in the service we have received.
It was a pleasant experience from beginning to end. Friendly and helpful drivers!
I left my interior lamps on and my battery was dead. The attendant was very helpful ans summoned the driver who promptly helped me jump start my car - GREAT JOB Thanks. Jim
I booked the reservation just 2 hours before arriving and did not have a bit of trouble. I have used this service twice now and will do it everytime I fly. I flew out in a snow storm last week and I was most impressed that the staff cleared the snow off my car. I thought for sure that I would have to do that myself. Thanks so much!
great service, great people
Great service, great people, Thank you
Always quick and pleasant!!
It works well
good service. veryfriendly staff
A little run down
We've used this facility for many years with great satisfaction. HOWEVER, in this recent experience (Jan. 28-29th), we picked up our car at MDW lot at about 6:30 pm on Jan. 29th, and discovered the next morning that the front right bumper had a serious dent. We know our vehicle was in excellent condition when it was parked the day before. I called "3 times" for "Louis Young" who was "at the bank," or "out again," and I left my #, but he did not return the call at the Midway facility (5200 W. 47th St., Chicago). Very disappointing! Do you have insurance for incidents like this???
It took 20 minutes to leave the parking lot and challenged our departure. The bus driver kept "just getting one more person." I tried to use the veterans special and take credit for the frequent use and couldn't figure out how to do that on the website so I had to call.
It took 20 minutes to leave the parking lot and challenged our departure. The bus driver kept "just getting one more person." I tried to use the veterans special and take credit for the frequent use and couldn't figure out how to do that on the website so I had to call.
We have used ParkRideFly on several occasions and plan to use it again in August for another trip. I have also recommended your firm to my daughter who has also used ParkRideFly.
Has always been efficient and reliable. I've recommended to many
Clean, Safe, convenient and Priced right!
This is the first time we used your facility when it had snowed while we were gone and was very pleased to see your staff had brusshed the bulk of the snow off our vehicle. Very unexpected but very grateful.
Wonderful! No waiting. Nothing was confusing, everything was simple! All staff were friendly, car was safe, etc. Will definitely recommend to others and will be back for later trips in the year!! (May 2013!)
Upon arrival, a little scary. But after the shuttle driver helped with our bags I felt a lot better. we did have to wait about 15-20 minutes for the return shuttle, but the shuttle driver was very apologetic about it and seemed very sincere that this was not normal.
Wonderful! I felt very safe leaving my car. Thank you for making the process so quick and smooth.
Very efficient. Didn't look very fancy but did the necessary requirements very well.
no need for help with my luggage since it was only a weekend bag
Our driver removed snow from our windows. He was also very friendly.
This was my second time using Park Ride & Fly and I will never use any other parking service. I have had noting but good experiences with you and have referred you to my family and friends for their travel needs.
Nice to see a shuttle waiting at door 4 on return!
Have used your facility many times in the past and will continue to use it. Excellent service, friendly staff, and very efficient
Friendly and Conveniently Located near the airport. Easy in and Easy out on Return. Thanks
Efficeient. Directed me to a parking area and van followed me there to pick up me and my luggage
Not a very attractive location, but it gets the job done.
Service was outstanding. Especially the gentlemen that picked us up 3/17 12:15 am. Very professional, excellent service. Thank you, Bob
I've used this facility on 4 trips and have been very pleased with the level of service.
Great! Driver brushed snow off car!
I have used your services before and have always been highly satisfied. I texted your office that we were at the airport, and within a couple of minutes the van arrived.
The return driver was a bit short and in a foul temper never got out to handle bags but took them as you passed them up the stairs. On the way out we got the usual great service frrom your driver. All have bad hair days I hope it was his for the month. Steve
Always very nice
Have used facility before
I love your service!
Our experience was above and beyond expectations in efficiency and overall customer service! Will utilize every time flying from Midway,& will be certain to recommend to friends! Thank you!
The shuttle driver on the return trip was having a bad day and lashed out at multiple people on the bus. The driver to the airport was great.
I travel weekly from Midway to New York LaGuardia and always park my car at the 47th street lot. I now know all of the drivers and cashiers now. Everything always goes smoothly and I am a big fan of PRF and recommend it widely. But my favorite thing about the company is that the EMPLOYEES very clearly like their jobs and like the company. Every one I encounter knows their job very well, is friendly in a sincere way and I can tell is very well treated by the organizion. THAT is very important to me.
The driver that drove us to the airport drove rather fast. The wait time for being brought back to the facility was unusually long. You guys do a great job for the most part.
The park and ride was easy to find and the check in was "lighting" fast. The staff was efficient and friendly. Our pick up was fast, the van was clean and the staff was friendly. I would defiantly recommend using this park and ride to my business associates and friends. Heather
Easy to get to. Easy to park. Shuttle was quick. Enjoyable experience
Exceptional service. Well protected secure lot. No wait on either end for the shuttle bus. Both buses were waiting for us. Not at all like the competition.
Nice facility and great service.
Employees and Manager appeared to be very friendly and customer oriented. "It's about the service," I heard the Manager state. As for the website, it was easy to manipulate and I appreciated the ability to use a coupon for service.
Employees were very pleasant and professional. Drivers were friendly and helpful.
Bus staff and lady at the booth were great. I was very pleased with my experience and it was great to be able to send a quick text when my plane landed and the shuttle was there within 5 minutes of me getting out to the area for pickup! Recommend to anyone!!
Thank you! Great service. Definitely will use it again and also recommend to friends
Loved how the shuttle was right there when I parked and right outside the terminal when I got my luggage. The ride was not bad, the drivers were professional and pleasant and the lot was well lit and clean. I did not worry about the safety of my car or myself. It was a great first-time experience and I will definitely use the facility again!
Quick and easy...reasonable rates.
We always love using the Park, Ride and Fly at Chicago, Midway.
This is not my first time with Park, Ride & Fly, but every time I pull in to enter the person is always friendly. All of your staff at Midway's Park Ride and Fly are always friendly and there to help..they are the best!
Love your frequent shuttles, to your car service and your VERY helpful and friendly staff. Keep up the great work!
Awesome! Please don't change a thing! Love that you have enough shuttles running that you don't have to wait. The staff is friendly and very helpful. Great job!
Been using you for years. Good service.
I live in northern Wisconsin, had never been to Midway Airport and got lost on my way to Park Ride and Fly. I called your toll free phone number, told the lady I'm scared. She was quite gracious as she gave me directions to your facility. I quickly parked my car and the van was right there to take my suitcase from my trunk to the van. I made my flight with plenty of time. Thank you.
I don't travel but once a year. But I have always used Park - Fly ride when I fly SouthWest Air. Your company is really excellent. No waiting, No hassle. My only suggestion would be to light up your sign a little better to see it at night. Keep up the great work!
everything was fine with the exception of the apperence of the shuttle. The interior was somewhat scary. I travel every week and between hotel and car rentals, I ride shuttle buses very often. I would classify your shuttle vehicle as the worse. Other then that, all else was above my expectations.
There was only one problem (and this has happened before)---when we called to get the van to pick us up at the airport we could not here the message--on our third attempt and after moving to different locations within baggage claim we were barely able to hear the recording and then the attendant who was on the line. INCREASE THE VOLUME ON YOUR ANSWERING SYSTEM!
enjoyed the covered parking option
Admittedly, the indoor parking was not as nice as I had expected it to be. On the ride back from the airport two or three other customers were also parked indoors and they were commenting how often their car gets hit by birds while parked indoors. I may pass on the indoors until winter comes around and snow is predicted.
This was my first time using ParkRideFly and after getting my ticket no one came to tell me where to park until I parked in the wrong place. Then someone told me I had to move my car and the guy who was supposed to guide me was talking to someone. Other that that everything was just wonderful and I will be back.
your service is excellent but on january 13th at noon your driver went beyond the call of duty. He cleaned the windshield of thick ice and also the rear window was cleaned. We gratefully appreciate how he helped us. Al and Jean Lebryk
Loved the security and that I was allowed to keep my car keys.
Midway Airport is twice the distance as OHare, however, because of the ease of parking, getting to and from the airport I was so pleasantly pleased with your facility that I will definately drive the extra distance. Your staff was prompt and extremely helpful. I had a wonderful experience and would highly recommend ParkRideFly to anyoe heading out to Midway Airport, Chicago. Thanks very much for making the stress of travel much less tense.
Everyone was friendly, professional, and efficient. We didn't have to wait at all before our trip or after. I would definitely recommend your service to others.
I have used your facilities on several occasions and am very impressed with the service you provide. I always refer your facilities to anyone I know that is traveling and need long term parking. Your facilities is rated A++ by me.
good location and good services
I recommend ParkRideFly to everyone; been using you for years and always have excellent service! Keep up the good work!
We didn't park our car, our son did when he departed. The driver helped us locate the car when we picked it up.
Very rough ride but it's a great process.
This is a great ParkRideFly facility and staff. Knowing the type of service I will receive from them makes travel easier for me.
Everything was fine. I was amazed that the bus driver was right there to help with luggage and get on to the airport.
I have been a regular customer of your company for the last 4 years. I use it everytime I fly from Midway Airport. Always a great experience. Will use and recommend.
Would love to get a printed receipt upon exiting.
Everything was GREAT! Top notch!
Secure parking lot, friendly staff, and very helpful even during the very early and very late times that we were accessing the lot. Thanks so much for your helpful service!
You guys are the best. I tell everyone to use you and the online reservation, Speedway Points, etc.!
Friendly,efficient staff made this a pleasant easy experience compared to our usual experience of a ride in a smelly filthy taxicab with a driver suffering from geographic amnesia. We will definitely be back !!
My wife and I were VERY PLEASED with the service we received, as well as your staff. I will use Midway Park and Fly whenever going to Midway. Also, I will highly commend your service to everyone I know that is flying out of Midway. Thank You so much for a courteous, and timely experience.
Love it! Thank you :-)
It was a wonderful experience! First time I had ever used a park and fly service and would use your services again!
this was probably the 4th or 5th time I have use this facility and I wouldn't go any where else. The price is great and my car is always safe. I have always been dropped off and picked up in a timely manner. Thanks for the great service
First time I ever used Midway Park Ride & Fly and will not hesitate to use them again. Utilzing the service, helped relieve so much of the stress and cost associated with flying - thank you!!
The lot was overbooked and I had to leave my van to be "valet" parked. I didnt appreciate it since I booked so far in advance and I like to empty certain things out of my car if I have to leave the keys with them for over a week.
signage was large and easy to find.
Please don't change or let service go downhill. The way it is now is great! I loved not having to wait for a shuttle to/from the airport. Speedy shuttle service was especially helpful with a toddler and the #1 reason I would park here again.
Recommended your parking to everybody I met on my trip.
Love your facility. You make traveling very pleasurable.
Awesome job - you're service is getting better over time.
We thought this was a very pleasant eperience. Having never used your service before we were unsure what to expect.
My first impression is always that the covered parking is in an older building, but it is very efficient and I can always find a parking place, and I never worry about my car when it is with you.
We waited for more people to arrive at parking facility before leaving. Added 15 minutes to trip. Given that offsite is far from airport, sitting on bus waiting for more passengers is not acceptable. On return, bus was in excellant shape. Great driver on return!
I was impressed on how large the facility was and it looked pretty well secured. I was not too happy with the service we received from the man who drove us to the airport. He did not get up and get our bags down or out. Coming home the man was nice and got our bags out. My neighbor had referred us as I have always used Airways Parking in the past. I did like how it was easy to get to from 55 north.
Your staff is so welcoming! We are grateful that you are a trusted part of our vacations.
Better then expected. Staff was great.
I was very happy with the price and service. If I fly out of MDW i would use your service again.
REFERENCE #5 AND #6 VERY GOOD; I MISPLACED MY 'ENTRY CARD' DURING MY TRIP. UPON MY RETURN TO THE LOT, THE ATTENDANT QUICKLY REVIEWED MY PAPERWORK AND SENT ME ON MY WAY "WISHING ME A PLEASANT EVENING" NO HASSLE; THANK YOU... J. MICETICH
everyone is very friendly
Service was prompt for both get to the airport and back. The drivers were polite and helpful. Good Job ! ! ! We will use your services again.
Impressive service. I got what i expected and that is saying a lot. Car was safe and secure. Used FREE valet from them. Guy helped with bags efficiently. Picked and dropped right in front of the car. Highly recommended.
I've parked here several times and I have always had prompt service!
Excellent service consistently.
Used your facility before. Satisfied with service. Thanks.
1) Very good facility. Covered parking could be a little easier to park in, but OK. 2) Terrific staff. The lady at customer service who helped me apply unused credit (Lori?) was wonderful. We continue to recommend your service. 3) Would be nice to have car washing/detailing option as some parking services have. 4) Website is a little confusing in section where it asks for your "partner number" - I still do not know what that is...
I have been using this facility for quite some time and have even referred others to the site. I am most pleased with being dropped off at my car instead of having to walk to a shelter and wait for transportation - especially at dark.
Great and prompt.
I have used your company many times with no complaints. However this trip was different. I texted for pickup at 9:08 am, and did not get picked up until exactly 9:28 am. 20 minutes standing outside in the cold is not acceptable. The woman at the exit gate was apologetic, and seemed sincerely sorry. I have more plans to use your company again, I just hope this doesn't become the norm.
I would use your service in a heart beat. We checked in and the Shuttle Bus was right there. Once we got our baggage and went outside the Shuttle bus was there. Both drivers were both nice and did a great job.
Organized and efficient. The employees were happy and friendly.
I really liked parking with you guys. The whole experience was a good one. Thanks
not only was the van there ready to pick me up. the driver loaded my bags in the trunk, never had that kind of service before always use your facility thanks
We have used park and ride several times and have always been very satisfied with the facility and service, and this time I even found a coupon on line to save some money. Thanks for the good experience. Jeanne Nielsen
Everyone is always very nice and helpful
Very profressional operation. Felt comfortable leaving my car here while I traveled. Thanks for a great experience. Heidi Northrup
Affordable, convenient, excellent service.
I have used your facility many times, always a great experience!
Not only was this a convenient way to park our car while away it was also very cost effective. Everyone was very friendly and helpful. We will definitely use your parking again and have already recommended it to others.
I was referred by a previous customer of yours Mark Greene of Ottawa, Il, I was confident that he would not steer me wrong, I was quite satified with your service and convenience.
Great service and very quick.
This location was easy to find, and the staff was very helpful. This was my first time using this service, and I will definitely use again.
we had to wait 15-20 minutes for the shuttle bus to pick us up and take us to the airport; upon arrival, we were directed to park in aisle I; we did, and waited, and waited, and waited; my wife finally used her cell phone to call your number and inform them that we were still waiting to be transported to the airport; NOTE: we have been using your parking facility ever since it had first opened many, many years ago; and, this is only our second bad experience; this is why we responded to questions 10 and 11 in the manner that we did
Very friendly, very helpful.
Very organized - one thing I would like to mention. The ticket for pickup says to meet outside of Baggage area #4. Your ticket should specify Entry Door #4 because the door directly across from Baggage area #4 is Entry Door #2. It's a bit confusing for first-timers. Next time I'll know!
Best in the area. Good location
Great service as always.
Great service all the way around.
Fast and efficiant. also friendly
Thank you great service...
You always do a great job.
Excellent. Thanks for the friendliness and good service.
I've used this company three times in the past and will use again for all of my parking services at MDW!!
Facility looked secure, well-run, and efficient. Have used a number of times in the past and will definitely continue
Very efficient and friendly. Right when we first arrived a driver followed us to our parking place and loaded us up right away. Highly recommended!
Generally well organized, but dimly lit. Shuttles to the airport were not running frequently enough - had to wait more than 20 minutes before the shuttle actually left the facility to get to the airport.
Very impressed, was on the shuttle within minutes of arriving at the facility, and after calling for shuttle upon my arrival back in town, the shuttle was there in a very timely manner. Would absolutely use this service again.
When I arrived I was greeted by a persoanble greeter who dircected me to a nearby spot. The shuttle driver loaded my luggage and assisted me on and off th e bus. The shuttle was waiting after my flight, all in all this was very pleasant travel experience. This was my forst time use of your service and was recommended to me by my wife, Lenore Becker. who by the way will be using your services this coming Tuesday. Robert A. Becker
Have used this venue many times. I have always had a good exp.
Every one frendly and efficient as always.
We often use Midway Park Ride and Fly and have a great experience each time. However, the driver on my last return trip, failed to stop at stop signs within the airport proper or even slow down when turning right on a red light when leaving the airport. Both of these actions not only violate applicable law but endanger lives and is not reflective of the excellent business experience we have had with your company.
Great service! Would use again! I did come back a day early so I hope I get a credit on my account.
Always a good experience at the Midway facility
Everything just seems more secure and well run at your facility than other's I've used at Midway.
Very impressed, will use again if we fly out of [email protected]
I like the option of parking indoors or outdoors. I would like to see the lighting indoors a bit brighter to ensure the feeling of more security.
The staff were all very friendly and helpful. The bus was waiting when we walked out of the airport and we were helped with our bags. Just a great experience.
prompt and reliable
I am a weekly user of Midway Park Ride & Fly making my reservations 3 weeks in advance to ensure availability of parking. My most reservation was not upheld as I had indoor parking and was forced to park outdoors due to overbooking. I received a discount for my next reservation (one day parking free). This one day free doesn't compensate me for worrying about my vehicle being outside or having to clean it due to being outside in the weather. I expect the reservations made to be upheld and if not then a full return of that reservation should be justified.
Super friendly staff, easy to book reservations on-line, clean vans, prompt pick-up both at the facility and at the airport. Will always use your services when we fly out of Midway. Have recommended your service to friends.
I was very impressed with your service. My car had been cleared of snow by your staff, something I was dreading having to do after a long day of delayed flights. The shuttle was waiting for me, not the other way around. It was truly good customer service.
4am or noon - always excellent service! didn't even realize checkout was done - so quick! ALWAYS THE BEST!
Always excellent, given the holiday weekend, had to wait probably only one or 2 addl minutes for pick up on the return.
The location is perfect and the service was great.
The drivers went beyond our expectations in assisting other customers with luggage when we returned from the airport. It was exceptional service all the way around.
I have used your company twice now from Iowa to leave my vehicle in good secure care for a week at a time. The Customer Service is a 5 star with friendliness and timely support. Thank you so much! Jane
Have used your service/facility many times. Recommend it without reservations to friends/family.
My first impression several years ago was that I will always use your services whenever I fly out of Midway.
i only use your facility for the reasons evaulated above
Highly congested parking lot ... I think I parked somewhere near Sox Park!:+)
I love PRF! Used my points to get free parking !!
The greeter was very pleasant.
Scary and dirty location, but worked fine.
Well lit and accessible
Web site navigation for frequent users is cumbersome. Home page should include a login area that takes the user directly to the reservation page.
love this service! however, its a relatively slow time of the year for travel and I can see issues in the near future with your small lot being way too busy. good job though!! I would choose this service again for sure!!
We tell everyone about your wonderful service , it is amazing in this day and age to find a service that is dependable and cares about you and your property. Thanks to you you make flying even more of a pleasure. Congrats to all of you!!! :)
other than the girl nodding off when we got there everything else was okay.
Already referred you to my son and his family
I have been a passenger before because someone else was driving. Using this service as the driver of a car this time I felt that everyone was helpful and friendly. I was very pleased with the quickness of the return shuttle. I thought this was a great experience.
So glad we were able to transfer luggage indoors as it was raining very hard
usual good experience. Large number arrivals overwhelmed shuttle system, which usually does not happen.
My only complaint would be that when I park there, my car is covered in bird poop.... Even when parked indoors. I know that s*** happens and birds are attracted to such buildings, but can efforts to reduce them? Such as plastic owls placed around the structure to scare them off? Just a thought....
The drivers are very helpful and friendly. I really love using Park Ride Fly because it is efficient and painless.
The drivers were very friendly. We parked outside and it snowed while we were gone and they removed the snow from our vehicle. This is the place to park!!
absolutely great service and made the whole trip easy...thank you so much.
Service was exceptional from booking online, arrival to/ from shuttle everyone was so polite, and professional.
Incredibly convenient! Staff was definitely not overly friendly - but the service was fast and efficient.
Easy to use, reasonable price.
Overall my experience was a good one. There is one thing I would like to point out. I reserved covered parking but when I got to the parking lot no covered parking space was available. I was asked to valet my car and leave the key. One of the main reason I chose your facility was the fact I can park it and take the key with me. Having reservation for covered parking and not having the space available was not meeting the contracted term in my opinion. I would like this not happen in the future. Thank you.
I'd like to see you offer a receipt at checkout. I know I receive one in my email, but when doing expense reports, it's easier to just pull all the receipts out of your wallet than search through your email to find it.
The Midway Park Ride & Fly was great. The staff was very polite and both the trips to/from the airport from the parking area were very quick.
Outstanding service! No waiting for the shuttle. It was quick, easy & efficient. We had several very heavy pieces of luggage. The shuttle driver did all the heavy lifting & was very friendly.
On the return we had to wait on the van while driver made a phone call. While waiting, another of your vans passed by us parked at the curb.
Wonderful - thanks!
I've used your facility many times - I think you're great!
I've used you for almost ten years, and your standards remain great. Please keep it up. "Customer Service" is alive and well at your business. Thanks.
We have used this facility in the past and have always found it to be the easiest part of our trips--reliable,quick and easy-no surprises. Thanks.
It took an exceptionally long time to get to the airport as we waited to fill the shuttle. I don't remember there being a warning for that, but it should be very clear to customers they will be waiting in the lot for a full shuttle. Also, upon our return, our flights had been delayed, I was still on the plane in Atlanta (layover) and my yellow card was in my carry-on. I'd saved the number in my phone, however, so I called to confirm the process for when we landed in Chicago, the woman who answered the phone at the Midway location Monday evening was very rude. She told me the information was on the card and as I tried to explain that it was in my carry-on and I wanted to confirm, she hung up on me. I was never at any point remotely rude to her. Based on this alone I will not be using your "service" again and I will advise everyone I know against it. Pay a few dollars more not to be treated like an inconvenience. Other things to note -- the driver to the airport was not particularly friendly, either, though not rude. I'm used to drivers in metro areas and he seemed inattentive. The driver from the airport was friendly, but listened to his music rather loudly and sang along... this isn't terrible, but it isn't the greatest experience if you don't love that music or if you have been traveling and delayed for about 10 hours and desperately want some quiet.
This was not my first time here but each time I have received nothing but fine courteous service. Thank you.
While atttempting to park at 5:00am my car was hit by someone who just backed into it. No fault of anyone at the facility but there was a gentleman helping folks find spots who witnessed the event. He was concerned and helpful. Upon my return, I checked with personel at checkout and they were aware of the incident. All in all your people were great! And none of them were at fault. Yes, I will come again and have recommended it to friends.
Can't remember 1st impressions - it's been awhile, but everything always looks good, service is always good, and all employees are pleasant and make me feel that they're glad I'm there
I came in Sunday night, and It was raining and froze. I tried to clean it off, and the driver of the shuttle came back and helped me out. Another truck came and helped me, insisted I get in my car, and he scrapped off the remaining ice.The staff went above and beyond to help me and I am grateful for all the work your staff did for me!!!
Great, helpful driver
Great, helpful driver
We have been using this service for years & have sent many people to you. Not sure if they use our name. Fran Haney just used your service & loved it. I will continue to give recommendations for your service. I never have to wait more than 2-3 minutes for pickup or drop off. This time it was less than a minute!
Organized. Efficient. Friendly. "Why didn't we know about you sooner?!"
Very convenient and easy.
Easy in and out.
Great experience, and our driver was really nice and helpful.
Great and prompt service!
very well organized had no problem whatsoever. Everyone very curteous and helpful which means alot when your from out of town and not familiar with the surrounding area and a first time user of your service. I will most certainly tell my friends and anyone else who asks.
Easy to locate, helpful staff; overall and great experience!
Great drivers, very helpful and friendly it was a pleasure giving them a tip!
When I returned, my car had a flat tire. I do wonder if the snowplow might have pushed something towards my car that I might have driven over when backing out of the space. Staff was very helpful though in pumping enough air into my tire and directing me to honest garage across the street who was able to do repair
I was disappointed by having to valet park. If I knew that the only option was valet parking I would have looked somewhere else or I would have expected a lower price.
I travel for businness and need a receipt. Not sure how or when it will arrive. I was told it would be electronic but have not received.
I've used your services several times now. I've always been 100% pleased with the service and amenities at Park Ride Fly Midway. I tell everyone I know that's traveling about your lot.
As always I have nothing but good things to say regarding the pleasant, efficient staff and drivers.
Have park there for years now....no other way to get to the airport!
I had to wait nearly 30 minutes for the shuttle to pick me up at Midawy this morning!!
Unfortunately, after being greeted at the gate and being told where to park my car, there were no spots available where I was told to park. I parked along the fence where I was told, but no driver ever arrived to pick me and my luggage up. I walked with my luggage from the very back of the facility to the front, where I caught the bus. The driver was very nice and apologetic and called the manager.The manager also apologized and took down my information, promising me a credit on a future park for 2 days. He told me that he would leave it on the windshield of my car on the night that I returned. I was very surprised to find it wasn't there when I got back.
Dependable and timely as usual
will definitely use again
All was good and as expected.
Great service. Will Definitely use your services in the future!
very efficient, friendly and clean operation thanks
first class operations and i have no complaints or suggestions for imporvement
We love the service--all aspects.
It was raining and we put our bags in van under cover inside! Great service!
I appreciated the reminder to leave my pre-paid voucher and parking ticket on the dashboard.
The pickup time has been getting longer.
Great and convenient service. Staff including the driver are friendly and couteous. Keep up the good work!
LOVE THE CUSTOMER SERVES! I RECOMMEND YOU GUYS WHENEVER ASKED!
I love your facility! I have never had anything but a smooth and stress free experience. Thank you! I will keep referring everyone to your service!
it seems like the last 2x I have used Midway Park Ride and Fly we have waited a minimum of 30 minutes outside. We see other parking lot shuttles running 2-3x during our wait, very frustrating. Perhaps more shuttles need to be running for pick-ups?
Great service. Will recommend you to others. Thanks Lynn
Service both ways was great. I am sure that #6 is yes, but I prefer talking to a real person.
Very convenient and user friendly. Takes the additional stress off of traveling and getting to and from the airport at a very affordable price in these hard times.
Fast service, drivers have nice attitudes.
It's my first time using your facility and I thought it was very easy, efficient, and friendly. Thank you.
Yesterday, at about 400pm, we called for a shuttle while waiting for checked bags and was told it would be there in 5 minutes. When we got outside the terminal, the driver at the curb told us he was full and another van was on the way. We and others waited about 13-15" for the next van. The driver appologized for the wait several times but did not explain why he was late.
I signed up for the frequent user program and would like to be able to review past reservations similar to reviewing existing reservations. Is this something the program allows as I am not seeing this as an option.
This was the first time I used ParkRideFly. Will use again for convenience and safety.
Everything was fine and as expected. Your drivers were very helpful.
We have never used your service before and were quite pleased with the efficency of the entire operation! We will be back.
Easy and convenient
I was very pleased with the service that ParkRideFly offered. I usually fly out of O'Hare because it's near by job and I don't have to pay for parking. However, the expese was resonable and cheaper than paying for bags (I flew Southwest Airlines)so I may consider using Midway on a regular basis.
It was very good as usual, although when I was picked up (after parking my car - i.e. when I dropped it off) the driver never got out and never assisted with the luggage (either at the facility or at the airport) - otherwise very good as usual.
Great safe easy to find
Quick. Efficient. Convenient.
Always great service at Midway!
Whenever we fly we use your facility...we have never had any kind of a problem
I felt relieved when I saw the parking facility. I was very comfortable leaving my car at the facility after securing a parking space. When I got to the facility the driver was heading out, but when he saw me, he turned around and waited as I found a parking spot. And, on the way back to the facility, the driver dropped off right at my parking spot and pot my luggage in the car for me! I was very pleased!!
Safe, convenient, good service, good value
Quick, timely, efficient, easy to use!
Very professional service. Thank you!
Convenient and friendly
I park indoors to help keep my car clean, and thus I often wonder why so many bay doors are opened, creating more dust buildup on my car. I understand it can get hot in the summer, but maybe some balance can be found. I would also be willing to pay more to park if it included a car wash at the end (Avistar near O'Hare used to do that). I am a business traveler, and since cost is somewhat irrelevant to me because I pass my travel expenses on to my large employer, I park at your facility because of the free parking rewards.
Your staff was very friendly and helpful. The Shuttle Driver was a very nice young man. When we arrived back to Midway and walked out with our luggage we were very pleased to see not 1 but 2 of your shuttles there waiting. When we flew out of O'Hare last we had to made 3 calls to the car rental place and waited about 45 minutes for a pick up.
The process was very smooth, I was directed to where to park my car and the van was right there after I parked. When I returned the van was right there after I got my luggage.
I was very pleased with the service you provided. Evem more so, the service of cleaning the snow from the cars was the best. Thank you!
Henry quick and friendly experiience. Amazing how little time in took both ways, also felt safe entire time, thank you.
I am a retired Joliet, Il. firefighter and have used your service for trips at least 12 times or more. This last trip(1-29-12 to 2-3-12) as we walked into the bag pickup our bag was right in front of me. As I set them down, I called for your bus pickup and your operator said it was already outside! From plane to road home in 25 minutes total. I always recommend your service to my friends! Thank You, Michael Hayes
My flight back to Chicago was delayed by a day because of Hurricane Sandy. I called the Midway facility and informed them of the change of plans. When I arrived, the shuttle driver was waiting for me. I'm not sure if he was there because he was waiting for the next batch of customers. He helped me with my bags and immediately took me back. He didn't wait for additional customers. I really appreciated this kind of attentive service. Kudos to ParkRideFly. Keep up the good work!
quick and easy and sooo convenient!
perfect in and out experience!!
I've used your facilities countless times and find the ease of use remarkable. Thanks!
Great & so convenient. I have used Midway PR&F for the past 10 yrs. & I recommend it to others. On website & e-mail offers please make it easier for Frequent Parkers to click on the offer & go to sign-in. I always have to find the tab at the top of the website page & then sign-in & I have to go back to the e-mail to find the code word--this could be done so much easier!
I am very happy with the service..Very helpful the driver even jump start my car .... Thank you very much
Your facility is perfect! I've never had a problem. And today, the shuttle was already waiting when I arrived at the baggage area. I will always trust leaving my car with you.
Your service is awesome! The van was there waiting when we got to the airport tonight. They are always there right away to bring us to the airport when we park our car. I can't imagine using anyone else's parking facilities.
Your driver always helps with bags, but our outbound flight he didnt even get out of his seat! When I pulled in to the lot I saw him sleeping in his shuttle!! All of your other drivers are very polite and helpful!
your facility was very easy to find. your staff was friendly and helpfull both coming in and going out.thank you.
Everything was great except when I went to leave. There was no one in the booth. I thought maybe you just pulled up and the gate would open. Nope. Backed up, no one in booth and no one around. Was backing out of the lane when I saw a guy walking and signalling to stay there. When I turned around, there was a woman in the booth. Where she came from, I don't know and she acted like she'd been there the whole time (NOT!!) It was midnight, I was wanting to get home and I didn't appreciate her acting like I was the one too stupid to figure out how to exit the facility. KEEP SOMEONE IN THE BOOTH OR PUT UP A SIGN THEY WILL BE RIGHT BACK.
Very convenient, easy pick up/drop off facility. I feel secure in leaving my car there for 4 days. Will definitely use the facility again. Thanks.
Great prompt service
I have used your service many times.
Very convenient, efficient and economical. Employees were very customer focused. I was especially impressed with the removal of snow on the car including adjusting the rear window wiper blade so that it would not freeze to the ice on the window.
Have used your facility for several years now - a friend told us about your parking - Thank God they did, we feel very confident and safe with your facility!!!! Thank you!!! Great job and service !!!!!
Always efficient and prompt at picking up at both ends. Appreciate the help to load and unload luggage. Safe area to leave the car Very convenient. My friend who was with me today was impressed with how smoothly things ran.
Very pleased with our ffirst experience.
I love your service! It is convenient and affordable. Better than the airport long term parking in every way.
We're always happy when we can fly out of Midway and use this Park Ride & Fly! Although PR&F locations at O'Hare have expanded and are much better than our first couple experiences there, the Midway PR&F location is by far the best there is!
Waited uncharacteristically long to get a pickup at Midway door 4 today - around noon time. Ended up being 6-8 of us there by the time the bus came. And it was cold and windy waiting there.
Courtesy of driver , felt safe for my auto & self . Would most definitely use your facility again , also recommend you to friends
drivers were pleasant and efficient. my only recommendation is that you automate the paperwork so that those of us who prepay dont have to present paperwork when leaving the parking facility. i had forgotten mine so it was a bit inconvenient for me and the nice young lady clerk at the window who had to verify that i indeed had paid.
We have used your service several times and will continue to come back.
Everything good other than the reservation fee. Reserving and printing a copy only helps you not the consumer and does not cost you $4 per use. It is excessive. There is no reson for me to reserve other than the points and the price break. I fly several times a month and never did not get a space
Simple to reserve online
This was our first time using the service and we were amazed at how proficient it was and how courteous the staff were. Andres' was especiallyhelpful. You have a loyal customer and we will certainly recommend this to everyone.
Overall a good experience, even though the driver on the way back was a little scary
very friendly staff, no waiting.
Only drawback I would say is EXPENSIVE!
Happy to find car untouched super fast service. Love all of the lighting in the parking lot. will defiantly use you guys again. Thanks so much.
Regarding #4 - Usually when I text that I am at the airport, the bus is waiting for me. This time I had to wait abotu 15 minutes for the bus to come. Regarding #6 - the website is fine, but I wish it would show me the daily prices rather than having to go in and put dates in to find out what the price will be. Plus there are extra fees and i wish it would show what is a daily fee vs a one time fee. On another note - I do feel that the rates have increased considerable in the last few years. I occasionally have someone drive and pickup because it has increased.
I was very pleased, I forgot to lock my car and everything was just as I left it. Nothing disturbed. I was very happy to see all was well when I returned. Thank you again. Vickie Kosmopolis
The lady who checked us in was very unfriendly. It seemed like we were interrupting her.
Very good. The only issue on this trip was the pick up the driver stopped in the miidle and picked some people that were standing in the wrong place. He then stoped by us who had been waiting for about 15 minutes but was nwow full and could only take one more person. This occured around 3:15pm on 4/26. The next driver that picked us up was excellent. May be just make sure th divers are reminded to pick up only at the designated spot.
Clean bus, professional friendly drivers. On the night of our return it was raining and there was a huge deep pond in the lot by our car. We were able to get to our car by walking around it. Fortunately our driver saw it and reparked the bus so we were able to avoid it.
Been using PFR, mostly at MDW, for many years. Never a problem. Drivers and window personnel always friendly, this last trip unusually so.
Great service and personnel, absolutely hassle-free. Would most def use you again.
great service and easy to find parking, the vehicle came to pick us up quickly to take us to the airport. the help with our suitcases was appreciated. we waited maybe 2 minutes for our return from the airport and we were taken quickly to our car. checkout was so fast. we do plan on using park ride and fly again.
I love the PRF at Midway and recommend it highly to my friends!
Impressed with friendly helpful service.
Very friendly employees
The covered parking building looks somewhat old. The services were awesome, however, and I will definitely use them again.
Convenient Reliable Pleasant
The staff at check-in and check-out were sincerly friendly and fast. The shuttle drivers were curtious,friendly and efficient. What a great staff !!!!!!
Excellent experience we are customers for sure!!!
The lot is clean and orderly and close to Midway.
Fast and courteous service
At first it was a little confusing at checkin. I Packed the printed parking prepay document in my travel bag and was asked for it on check-in. Girl in booth informed me that we could present it upon checkout as long as we could give her the reservation number upon check-in. Maybe you could explain this proceedure a little better in your email confirmation. Otherwise everything great.
Efficient just as expected
Very easy and affordable.
I have disabilities and it is the only way to fly. Thank you
We have been using Midway Park Ride and Fly for a long time, and remain a loyal client because of the great service and security provided. Thank you
Drivers and gate staff have always been friendly. Will continue to use this facility whenever possible. Much appreciation to Frenchy (driver) who sang to us and kicked off our vacation in a most amazing style!
This winter I injured my knee and appreciated that: 1. You offer indoor parking, so I would not have to walk on ice and snow. 2. Shuttle close to the door adjacent to the Baggage Claim. 3. Shuttle directly to the parking space.
Always a great experience!
Facility was friendly, well organized, clean and neat.
I have been using Midway Chicago's park ride & fly for some time now. I would not think of parking my vehicle anywhere else. Not only is it a convenient place for our family, but, the staff is always so cordial & the service is wonderful. I (we) never have to wait very long & sometimes.....when we come out of the terminal, the van is already there waiting for us. Thank you for this service & also for the frequent 'free day' parking promos! :-)
We've your facility before & have been very pleased.
On our return flight we wired 45 min for the shuttle then the driver parked in the wrong area and let people who just got of the plane on first while me and 3 other family it even though w were there first. The driver did not apologize not answer us. Your driver do not hel with the bags on the wy on shuttle but help when your getting off. The staff at the get are rude. We were hung up on. Poor customer service all areas. Your competitors came with. Shuttle 4 times in the amount u came once.
Good service and easy to reserve online
Great .reasonable priced parking
Your staff is very kind and accommodating! That is a rarity these days. Please don't ever change your wonderful way of doing business!
I use your service often, but I was not pleased with my last visit and the lack of follow-up since. I have left two messages for the manager with no response. This, after he met me Sunday night with a broken windshield wiper, is unacceptable! I was to stay in this lot again this Friday to Sunday, but now plan to cancel that reservation and possible any future reservations I have made until I receive a response.
Staff was very professional and helpful. Instructions were give to us as to how to call for the shuttle on our return with the shuttle arriving within ten minutes. This is the best place we have used and will definitely use it again.
We've used your service 3 or4 times. We will definitely use you Again with no reason not to.
Perfect. Quick and simple. Really enjoyed the experience. I will be back.
I use ParkRide Fly whenever I have an opportunity to do so. Also I recommend it to all my friends.
We were treated exceptionally. The gentleman that picked us up at the airport was very courteous he would not let us touch our luggage he did all the work even loading it in our car. yes definitely will use your services again. I have never been disappointed in your services. Keep up the good work. Again thank you.
Great service and very efficient. The two drivers I had were very friendly and helpful. Will definitely use your services again.
excellent as always. I tell everyone
excellent as always. I tell everyone
key issue is communication. I booked on line but there is no instructions on line whta to do when you reach the parking area. I asked the attendant what to do. He was not as helpful as I thought. He gave information in piece meal. On top of it he was sarcastic and trying to make me feel bad that since I have not feel the parking facility so I should not presume anything and leave all the decision making to him. All this can be avoided if the steps to aprk are posted on line. Same thing for the pick up. If you can post online steps on picking up car like where to wait etc. etc.
Always very impressed with your service.
Weary at first...could not be better...awesome service...no waiting...excellent!!!
Everyone has always been very nice and helpful. One you even covered my window when I left it open. Things like that are very much appreciated.
Much better than the service I use at ORD. This experience was a breeze!
The place isn't fancy but it is easy to find. I like the fact that the driver took my luggage directly to my car. Drivers and booth personnel should have name tags.
Our arrival was not quite what I expected. The driver was not friendly and was kind of cranky. On way to airport was honking and was very unprofessional for a driver. On a brighter note our service being picked up was excellent! Driver was very friendly and helpful! I will use your service again!
Well organized and prompt service.
fantastic as usual
Just a regular parking facility to and from the airport. nothing special. i wish corporations would pay the employees at the facilities a little more so they dont look for tips so much. other than that, the experience was ok.
Very good customer service and price was reasonable.
Parking spaces are very tight but other than that it was fine
Friendly, very organized, speedy pickup and dropoff. Very efficient operation, which I appreciate.
Your process is excellent. No waiting at any point and drivers are very helpful.
Great Job - As always.
Very pleasant. I do not know what Park Your Pet is?
We were very pleased with the entire experience with ParkFlyRide from reservation through departure. The process was smooth and efficient. Friendly people. Prompt service. Helped make travel a pleasure.
I thought it was a terrific. It was easy. Traveling can be a headache, but this leg of the journey was a piece of cake. Thanks to all! I have already recommended it to others.
Fast pickup, friendly shuttle driver.
Your employees were absolutely terrific! I actually only left my car in your care to meet a friend who was also parked there and we drove up to Michigan - your employees made things very easy and efficient for us to do this!
everyone was great and we moved efficiently through the whole process. since I have been using your facility I have never waited for at the shuttle and once only a few min on a very busy day. Once during a very heavy snow storm I called ParkRidefly from Atlanta told them flights were running and what my new arrival time was. When I arrived my car was shoveled out and brushed off and had no delay on my part Job well done Thanks
great service and facility! Thanks...
As usual, the process was quick and easy. Our driver helped somewhat with our luggage. the lot was very full! Glad to have a place to park. Will be back
Very nice staff, always a pleasure to work with.
I have recommended you to all my friends and business accociates. Your services are outstanding!
Very quick pickup when we first parked. When we returned, there was a very large group at the airport and we could not make it on the first bus and the driver assured us another bus was on the way. I figured it would be another wait, but it really was right behind him. Thanks for sending two buses at the same time since you knew there were a lot of people!
It was great, dependable and customer friendly!
The experience was very customer friendly and satisfactory. I am always disappointed when I can't park I side--consider expanding covered parking.
The driver was very courteous and friendly and helpful. We have come here a couple times and have never had a problem.
Courteous, pleasant, and efficient beyond expectations.
Very friendly staff and efficient service. Pick up from the airport took a little time even though I called before I got my luggage.
I will never use your service again. Your representative was misleading about the location of the lot - it was not where she told us it was and misleading about how the service works. I feel like I was scammed since the cashier at the lot we parked at t
There is never any wait time. The lot is pleasant, and seems well maintained and secure. When I searched for parking near midway airport in Chicago, the park Ride and Fly didn't come up as an option. I had to do a google search to find it.
Love using your facility! Always a pleasure.
For regular customers / or those who create an account why dont you have a message for all deals that you are offering.Unless I go to the homepage I dont get a 10% discount.So look into it
First time that I used Midway Park & Ride and Fly. I'll definitely use it again.
We have used Park and Fly several times and hope we finally get on the list of deals!
Service was very prompt both to and from the airport.
Good service, will use it again!
Very nice, quick service
We have used your services for 20 years everytime we fly out of town or on vacation ( maybe every other year ), we never fail to find your services excellent all through those years. Thanks for being there to pick us up at 1:30am last nite, we can't appreciate more. Mr. & Mrs Purnick
Traveling and airports are always stressful and prone to delays, waits, etc. Your service, however, seems to be the exception. Your drivers are courteous, helpful, and always prompt. I would park with you even if you weren't cheaper (But that doesn't mean
Very good fast & friendly! Our return trip was delayed for hours but had no problem being picked up right away! will use again for sure.
Overall great service.
Pleasant staff, good service overall
You guys are great......When we dropped off our car the shuttle was right there waiting and the driver was very professional. When we came back the shuttle was waiting outside the airport when we walked outside and that driver was very professional. When checking out at the gate the cashier was very nice and pleasant We had a great experience with Park Ride and Fly and will use them again
Excellence, from start to finish. I think the parking lots were too crowded, but the employees were managing that as best they could.
On drop off at the airport, no offer to take bag from rack to street, so I did not tip. No big deal, but first time this has happened since I have been using your service.
we have parked other places, but not any more! Your staff is so friendly and helpful, and the service is the best we have found! We don't travel frequently, but the couple annual trips, yours is the only parking facility we have found to be able to leave our vehicle "worry free". Thank you !
Excellent, fast service. will use every time I fly out of Midway.
Quick and efficient.
Easy & Convenient!!
Great service from all your employees
The first time that I used your facility, I was "hooked." Whenever I fly, whether out of Midway or O'Hare airports, I use Park Ride and Fly.
You guys are great! Love Midway Park Ride Fly!
Absolutely excellent experience! Organized, efficient and courteous! You are my new go to service when I use Midway! You blow the competition out of the water! Thanks!
11/14/12 I have used your services before; twice I believe. It was good the first time and has even improved since. Your drivers are GREAT in every way. I definitely will recommend you to everyone!
I have been using your facility for the past 1 1/2 years as I fly at least every other weekend. The last two experiences have not been good. Before, I would come into the parking lot and maybe wait for another customer to board. I was in the airport within 15 minutes. Now, the truck waits to load up to capacity before it leaves for the airport. It takes 30-35 minutes to get to the airport. I leave on Fri after work and this entirely too much time to catch my flight. I am seriously thinking of using another facility if this does not improve. Also, pick up late at night takes 15-20 minutes of waiting. Your service was excellent until the past few months. I certainly hope that you can improve it back to the way it was. I would have given your facility 5 stars if it had not been for the past two experiences.
I was happy to see it was a secured area, very organized operation. Always apprehensive to leave our car somewhere, but it was not a problem.
excellent, friendly service
The staff is very friendly and helpful! They follow our car to the parking space and we have never had to wait. We really appreciate your service and would recommend it to our friends. Very Satisfied! Thank You
the driver scraped the snow off the car on return. Did not expect such good service
Great place to park without the hassle.
You do a great job. The shuttle people are very friendly. I locked my keys in my car and you were able to help me. I will never go any where else.
Completely satisfied and would definitely use your services again.
Excellent service! Shuttle was prompt and the service was friendly. Would definitely use again.
Shuttle bus driver at midway, Chicago, Brian, is an outstanding employee. This trip was the second time in the past year he as been my driver. He represents your company well. Helpful to the max and equally professional. If I could, I would request him every time. Other drivers are pleasant but ths guy Brian sure knows how to Make travel-weary guests happy to be in his care! Couldn't ask fr more and as an employer myself, I sure hope you will see the importance of retaining key employees such as Brian. I have no idea what his sat name is, but you can check time of my arrival on June 13 and see who was "on duty" ...can't be too many Brian's on that specific date and time span
We use the Midway park ride and fly often and it is always a pleasant experience
Always very pleased with Park Ride Fly and will always use them when flying out of Midway
It was my first time using the service and when we arrived, the only reason I knew what to do was that my coworker was with me who uses the service frequently. I was handed a ticket when the driver took my luggage, but never knew what it was for. It bought it was baggage. Liam do when we returned and they asked for the ticket I had already Isaced it thinking I wouldn't need it again. The drivers were. Other very friendly, though.
Excellent services in every respect. I tell everybody I know that this operation is the best of its kind. No other alternative worth considering.
Efficient, courteous, and relatively economical - though I think it more expensive than some other options. I am a long-time customer and would like to see more of a price break.
ORGANIZED DRIVERS EFFICIENT, PROFESSIONAL,AND FRIENDLY AND THEY SURE CAN WHEEL THOSE BUSES.
We have found this to be the BEST parking option for Midway Airport.
The facilities are very nice and the staff is very friendly.
Staff looked happy, demonstrated service orientation.
I was very disappointed to find your lot overbooked on march 22nd. We had to wait to park and it really cut into our time at check in to the airport. I have used your lot multiple times before and was very shocked to see there was a problem. It makes me nervous about using the facility again since it can create a problem with checking in at the airport in a timely manner.
This was our first time to use Midway Park Ride and Fly. Very impressed with the service and helpfull staff! No waiting for the shuttle was great.
I was extremely impressed with the quick and efficient service and friendliness of all the employees that I encountered. I liked the organized layout of the parking facility and would entrust my vehicle to your facility again and again! I was so pleased that there was zero wait time going and coming because I was late for my departing flight! You can tell this company is run by someone who takes pride in being the best and providing excellent customer service!!!
Park, Ride & Fly continues to be an efficient and safe parking option for my out of town travel needs.
Park, Ride & Fly continues to be an efficient and safe parking option for my out of town travel needs.
We have used Midway park Ride and Fly on several occasions. Always a great experience. Our bus driver on our return was great. Sorry I did not get his name.
Your service was better than I had expected. The people were friendly; I did not have to wait to be dropped off or picked up; my car was secure while in your lot; your rates are reasonable. All good reasons to come back and recommend you to my friends.
Very Pleased! Great Customer Service!
I have used your service several times, even in Wisc. and have always had a very pleasant experience. This time I booked for my son & family and they said it is awsome to have this great service. Thank you so much. Pat Roesel Joliet, Il 60435
Your phone representative was very helpful in making a last minute reservation because a limo forgot to pick me up and I was frantically driving toothe airport. She made the reservation and also gave me a discount, which was very nice of her, especially because of the situation I was in.
Had to valet the car...a surprise (although it is in the fine print as was pointed out in a not very nice way by one of the staff). Driver left us standing at the curb on the return...said he was full, although we saw 3 empty seats as he pulled away and we froze fro 10 minutes. The couple dollar savings is not worth the hassle/risk of potentially valet parking your car. Will use the airport remote next time. Too bad...I had parked at your facility over 50 days last year.
There was a 'rush' of arrivals past midnight on 3/31/12 but we were quickly picked up and an attendant walked the line of cars waiting to exit and collected our vouchers so we would not have to wait in line to go through the toll booth. I very much appreciated this since it had been a long day of flight delays.
Love Love Love it everyone was very nice
I love this place always use it.........
ILOVE this place it is so easy and everyone is very pleasant...Service is great....
always great. Thank you
Excellent facility. I've never had to wait long for the shuttle. I often recommend it to friends.
Seems like there is plenty of parking however the garage was full when I made my reservation but I did not make the reservation far ahead enough in advance. I love your facility! Your drivers were awesome and so was everyone else.
I can always rely on Park Ride & Fly!
I booked our reservation well in advance (at least 10 days), but when we arrived the lot was full. That was disappointing, but we were grateful that valet service was available to park the car, even though it made us a bit nervous to leave the keys.
What great efficiency! I ktold everyone on my flight about my experience with your service.
Very easy and convenient.
Easy in, easy out.....
Exceptionally wonderful customer service, prompt shuttle service, completely hassle-free experience!
Other than the only two spots available were both in big puddles, it was a good experience. Staff were friendly and professional.
we have used your service for the past couple of years when we fly...always feel we are leaving our car in a safe place..staff is always helpful and friendly..we wouldn't use anyone else ! Thanks for the great customer service.
We are always satisfied with our repeated use of Midway's Park Ride & Fly. The staff is always friendly & very helpful. Thank you.......the Parker's What is the "Park your Pet" option??? We travel with our small dog often on Southwest.
Very pleasant experience. Driver also gave me good directions to start my trip home.
Have used Park Ride & Fly many times. Always happy with service, convenience, and security.
I am a frequent Parker since last year and since the first use of Park Ride Fly I have been overly pleased with the staff and service provide and have recommended the facility to many friends
Ride to airport efficient - I was tight on time and driver very accommodating! Did not have correct 1st page of reservation sheet but attendant helped me through very quickly and with courtesy. Van waiting when I walked out of terminal. Very clean van and helpful drivers! Excellent service all around! Appreciated last minute reservation online option with complete follow through. Appreciated pricing also - that was the initial reason but next time will also be based on a very positive experience.
Facility okay been using for approx 8 years however this last time was not very good coming back from Hurricane Sandy and then waiting for a pick-up for 30 minutes is not very pleasant. The part that made me upset was making two calls for pick-up and then seeing your busses coming in one after another
Efficent. The pick up shuttle from the airport took much longer to arrive than the time expected.
Excellent, first-class service, from drivers to clerks!
I really like how the shuttle followed me to my car and loaded up my luggage and then also on my return the gentleman put my luggage in my car. I will use this service and also tell my friends of the great service.
As first time users, we were impressed. Wish it were $2 less per day so then it would be a real bargain compared to the airport lots.
We had to wait about a total of 30 minutes for our ride back to our car. There were a lot of unhappy customers waiting with us. And it was 0 degrees that night!
I was not able to print my receipt from my iPad. I emailed the link to my computer, but it said my receipt info was unavailable. By then I had lost my confirmation number from my iPad. I tried to retrieve my voucher on your site but was unable to do so without my confirmation number. I called the toll free number, but you had closed 10 minutes earlier. I had to leave my home several hours before you opened in the morning and was worried about having a problem when I arrived at the lot. Thankfully, check in went smoothly even without my printed receipt.
I like being picked up and dropped off AT my car. Friendly service. A little slow going round the lot to pick everyone up but I did have plenty of time. I will recommend you to others.
Off beaten path but efficient!
I was glad there was a covered shelter option at the Midway location. I was very pleased with your service and will use it the next time I drive to and fly out of Midway.
We have used your services several times over the past 5 years or so and we will continue to utilize your services WHENEVER we fly out of Midway.
GREAT USE IT EVERY TIME I FLY.
Have used your facility and services before and will continue to do so. Have also recommended to family and friends who have used it.
Very pleasent experiance and very responsive as noted above.
*I didn't have any luggage to be helped with,but the driver made sure to get everyone else's on the bus into and out of the bus for them.
Fast and convenient.
This was our first time using your company and we would never go anywhere else. It was simple, fast and priced right. I can't imagine a better experience. Thank you.
This was the first time we used your service and were totally impressed with the ease of finding your location and the quick pickup and return to your facility. We will definitely use your service again.
I feel safe being driven directly to my vehicle. It makes me feel safe that someone makes sure I get in my car before they leave.
Very organized for such a big lot. Drivers were outstanding, helpful, and friendly.
I use it every time!
Everything was fine with the exception of the van on the way back. It was 81 degrees in Chicago and the van was blowing hot air as though the heat was on. The van should not have been used especially since the driver had a full load of customers. Should have made sure it was comfortable for all. He had theoption of having an open window. We werent.
Both drivers who picked us up from parkind and airport were very friendly and helped us with our luggage and they did it very quickly. The attendents both times were also very friendly both greeting us very profssionally
The facility and surraoundings may not look the greatest but they are certainly adequate. We parked in the covered section and it was nice. Almost immediately, a shuttle arrived and a friendly and very helpful driver showed up. It was simple. On arrival, as soon as we walked out of the terminal, there was a shuttle with another friendly and very helpful driver to take us back to our car. I couldn't ask for anything else. Very positive experience and I would certainly recommend it to my friends and family.
I have used Park Ride & Fly several times and have recommended it to many friends. I especially appreciate being picked up and taken to my car and having the driver handle my luggage - even in the middle of the night. I will use it next time I travel at Midway. Thank you for the excellent service.
we returned on a Saturday which was very busy. should have had more shuttles running when you know there are alot of customers returning to Midway. We couldnt get on a shuttle after waiting 20 minutes outside in 30d. waited another 10minutes for one to
I am always worried about valet parking - facility was overbooked. But I was treated kindly and felt at ease leaving my keys. We always use this facility. Not sure what we would do without it!
I would absolutely use them again. It was so easy with the check in and out. The ride to and from airport was fast and staff drivers were very friendly. They have my vote to use again and again.
This is my second time using ParkRideFlyUSA. The first time I parked at your facility I was very pleased with the ease, the friendliness, the efficiency of parking and getting to the airport in a timely fashion. There is always friendly people waiting to assist you. Response time is very timely. Prior to my first time, I read good reviews on the internet and they were all accurate. The second time I used your facility, I paid in advance online and that was even easier! This is a nice facility, friendly, and safe. I will definately come back again! Thank you!
Complicated due to construction
I would say it is a very easy and good place to park. Very good service and friendly staff
As always the employees are friendly and courteous.
Always recommend PRF to all my friends that travel!
Makes my airport and parking experiences that less stressful!
USE PRF every time I go to the airport.
i found everything to be easy to understand and the service was good
The general facility appears a bit "run down", but the service is great and it's an economical way to park near the airport. This is our second time using the service and we've been very pleased. We have told otheras about it.
You provided a very efficient way to park our car at Midway. Upon arriving as first-time users, we were greeted and followed the available shuttle to a clean parking space of his choosing which was nice. We texted you upon our return and the shuttle was waiting for us when we finally came outside, even after a baggage delay. We were then shuttled right to our car. The drivers handled our bags to and from the airport. Great service for the price.
Have always found your service easy to use and your drivers friendly!
Your lot was easy to find and easy to use. Pickup was fast in both directions, and staff was efficient. The online reservation worked well.
I have used your facility for several a years on a regular basis. I left my car this past week for 8 days and when I returned, my car would not start. (It had been very cold and lots of snow)One of your drivers came immediately and jumped my battery. What a pleasant surprise. Thank you very much for your excellent service
Everything was OK except that we had some problem when we called to get picked up at the end of the trip. The phone numbers didn't work (got cut off twice on the 708 number and there was no answer on the 888 number). Finally, we sent a text message, but the process for that left us a little uneasy. Perhaps a little more explanation on the ticket would help. It did seem weird to text "PB" with no info on who we were and the text message response was pretty general. We didn't have a lot of confidence that it would work, but it did - and very well. We were picked up by a driver around 5:00 and he was very, very professional and nice.
Efficient and friendly
No issues going...when returning..It took sometime to wait for shuttle...15minutes...10:30 pm on 8/4. Other than that, great place.
Great drivers/and ladies in the check in/out booths! Very happy with the level of service and security for our car. Thank you!
Very friendly parking spot.Park and do not worry about anything. Definitely your humble services are very much appreciated.
HIGHLY IMPRESSED WITH YOUR STAFF.PLEASE KEEP IT UP,DONOT LOSE
Clean, secure and timely...not to forget affordable.
- Quick, polite and efficient
We have used this parking facility before and we always have a great experience. Everyone is very courteous and efficient. Thanks again. Patty Sharkey
Very efficient and convenient.
Efficient and well priced.... customer service (upon arrival at facility) could be more friendly and welcoming, especially for a first time user. We were directed where to park in an abrupt manner, without any warmth or welcome. The van driver was far friendlier and accommodating.
Well run and friendly. Felt my car was well looked after while in your care.
Excellent customer service. I've used your lot twice and both times have had a positive experience.
I am a returning customer due to the info provided above. Thanks so much for running a good shuttle service.
Safe, secure, easy parking with close ride to airport. Everyone was friendly and helpful.
Had a dead battery upon return to car. It was taken care of quickly and efficiently and we were on our way. Very appreciative for this extra service.
Wait for the shuttle at Midway airport was about 25 minutes from time of my phone call to arrival of bus. Your parking facility appears to be well-managed but it's not exactly close to the airport, about 2.25 miles. Could be tough in the rush hour.
Very professional staff; convenient and secure location.
Flying Stand we (2) couldn't get on a flight the 1st day @ Midway. We therefore picked up our car on Fri. @ Park Ride & Fly to return on Sat. when we finally got a flight. We had good, efficient handling by your People. Thanks so much
The ParkRideFly service and the men and women that are employed there are just terrific. I cannot say enough the praise them for the outstanding service we received. We would recommend them as a long term parking solution for anyone traveling from Chicago Midway Airport.
I arrived around 6:15 a.m. and the shuttle was almost full, then we stopped to squeeze in a couple more, then one last person. There were a lot of other shuttles there. Thought it might be more comfortable if you left a couple empty seats for the extra large people (they were pretty squished in). And that was a lot of work for the shuttle driver! But it's your business and you know what you're doing. Everything was fine. Thanks.
We were so pleased with the service that we have already booked a parking reservation for a future flight.
Very easy to get to and the staff was very helpful and courteous
They are all very friendly and I like that they take me right up to my car and unload my luggage. I have used your services quite a few times and even recommended my sister in December and she liked it also and will probably use it again.
This is not the first time I have used your facility. I must compliment your staff for helping me during my latest stay. Upon return I left my backpack, I thought on the ground while packing other luggage in my car. It turns out I had left it on the bus. Well your staff stayed on the phone with me until it was located and handed it to me when I drove back to pick it up. They were all so very thoughtful and helpful that I cannot say enought. I wish now however I would have gotten their names and I apologize because I didn't. But they were working on the night of the 7th of August I was there around 9:00 p.m. and returned around 12:30 a.m. to get my bag. Please make sure that I did forward this on to you as they were all so very nice. Thank you.
promt and friendly. extremely well kempt.
Efficient, helpful and friendly.
We find the service efficient, friendly and consistent.
ALWAYS have a good experience with your facility at Chicago Midway airport! Thank you,
great service in every respect!
This was the best pick-up from the airport. Super driver. Helped me, my wife, and everyone else on the bus. Super person, Several people on the ride back to our cars said, "I will always use ParkRide from now on!"
very convenient. I've used you before and will again.
We had no complaints about your facility or the drive to and from the airport.
Cocnerning question #6 above - PLEASE try to make the "previous user" "rewards" log in a bit easier to FIND. I generally use the Indoor space, especially this time of year, but lately I've found the option blocked - all spaces reserved. I don't understand
The only problem I had was that I came back from my vacation with a flat tire with a piecw of metal in it that I probably picked up from the faciltiy becasue it was fine all th eway there
The best service we have ever had!!! Will use again and recommend you to our friends!!
The employee who drove us back to our car saw that our battery was dead. He immediately grabbed jumper cable and jumped our car. Very nice guy and very helpful - enabled us to leave quickly. Thanks again!
This was not my first time visiting your facility. My first impression really excited me. Everybody I know, I tell them about you. It is really good for someone who does not like to depend on anyone to take them or to pick them up from the airport. Thank you very much. Mary Smith a frequent flyer
Safe, easy to find, friendly people.
The employees where great. I always tell my friends about Park Ride & Fly.
YOUR ENTIRE STAFF, FROM DRIVER TO TICKET-AGENTS WERE NICE & FRIENDLY. I ALWAYS USE THIS SERVICE, KEEP UP THE GOOD WORK. WILL LET MY FRIENDS KNOW, THANKS.
I like your location and employees. They do whatever is needed to watch over us. From the moment we enter your lot till we have paid the bill and are on our way back home.
It's very efficient and I use it at both Midway and O'Hare anytime I travel.
We waited a little while for the shuttle, but that was only because the first one was full. The second one came very soon after the first one left.
It did make travel much easier and it is appreciated!!! Thanks
Your staff was very friendly and helpful when I got there and when I left. It was the very first time I have ever try it and I will continue to use your company on my following trips. Thanks to the kindness of all your staff.
I have used Midway Park, Ride and Fly many times and am very pleased with the service.
All terrifec with friendly, cheerful and helpful employees.
The driver spotted us running to the bus, stopped, took us and our bags, all so cheerfully. Yet another driver who makes us feel that he is delighted to meet us!
I am always impressed. even the person at the check out booth asked if we had a nice trip. very special people work here.
Frequently use facility. Very satisfied with valet services due to disability of family member and wheelchair.
Drop off and pick up drivers were both pleasant and helpful (bag assist). Although i passed several competitors along the way to this facility the service and timing was great, no waiting. I would (will) definitely choose P R & F in future travel plans. I was refered to P R & F and was not disappointed.
I have always been very happy with your service and wouldn't think of parking any place else. I tell all my friends about it!
You guys did a great job for us. You can not watch my pet. I have already recommended you to a few of my friends. Rock-On!
Used the facility several times; and, wouldn't pak anywhere else.
When would I have been greeted? Just at the gate? Then the driver in the lot? There was no funny guy is a red suit waving us in LOL
Very nice staff, great customer service.
Stanley, our return driver at Midway is suoer. I have had him before as a driver. I wanted to wait for a second impression. Stanley was very courteous and polite to veryone on the shuttle, I made a point of calling the manager Louis Young at that facility the next day. Stanley is one of the reasons that a reccomend Midway Park N Fly to my friends when they fly out of Midway.
Your service is one of the few pleasent things about air travel.
Wait was due to delay in luggage; missed shuttle and had to call again.
We use your services frequently. They are great! The staff is very friendly. We will continue to use your facility.
Excellent and safe.
Wonderful, especially for a single female being picked up at night. Felt very safe.
Excellent. The driver even cleaned the snow from the windshield-a first. Thank you.
Love the pick-up and drop-off at my car!
We have used you before. We were commenting upon our arrival about the cars that seemed to be blocked in by other cars and how we were hoping that wouldn't happen to us because if there was an emergency and we had to come back early, how would we get out?
I actually called for a reservation because we get the military discount and that can't be reserved online. Your employees are always so kind and helpful.
It was a very pleasant experience and I will use it again.
very well organized
Everything was great, as usual.
This is the first time I have used Park Ride Fly on the recommendation of a friend. Your service was excellent! Great quick trip to the airport and I didn't even need to call for the shuttle to come and pick me up when I got back. There was already a shuttle at the airport and the driver took me right back to my car and loaded my luggage in the trunk of my car. Thank you so much for making leaving my car and getting to the airport and back so easy. Great service! Linda Roberts
Everyone was so nice - especially the drivers. The one who brought me back to the lot was so kind he even put the luggage into my trunk! I then found that my car battery was dead, and he came and jumped it for me quickly. I really was impressed with everything about this place and would recommend it and use it again!
It is a regular parking lot, but the equipment works, the shuttles are timely and the drivers all capable & friendly.
always dependable and top notch
I think this was the longest I've ever had to be picked up at Midway. You are usually much prompter. Then again, maybe it just felt longer because I was cold
Excellent, as always
The parking location was close to the airport, the driver was there as soon as I pulled in and helped with the luggage. The driver (Brian)was very helpful, I dropped my phone in the shuttle and when I called you service to report that my phone was missing, they said that they had my phone. Brian brought my phone to me on his next trip back to the airport.
I was very impressed with your professionalism and how nice and helpful everyone was
very clean and friendly. the best in the area.
Fast, efficient, helpful.
Consistently an excellent experience. I love recommending your services to others! It takes part of the stress out of flying.
This was the second time I've used your Midway facility and both times I was impressed with the entire process including the price, the ease of making reservations,and particularly the prompt, friendly and courteous service provided by the shuttle drivers. Nice job!
First time here. It was very good
It was all so organized and easy.
Neat, clean, and well organized
My husband described your service as a "slick operation," and he is absolutely correct. Everything your staff did from beginning to end was done courteously and flawlessly and made our trip so much easier. We will definitely use your service again when flying out of Midway and will recommend it to our friends.
Fantastic customer service!Impressed!
Easy to see your sign and directions for parking were very good.
Excellent service & Good price.
Excellent service and very courteous people. Shuttle to airport and pickup from airport back to parking lot was like a limo service
You have the best parking operation we have ever used. All of the Chicago Hitmen travel softball team players use you facility and are very happy.
We use this facility each time we fly out of midway and have been satisfied with tha service.
ALWAYS the best off-airport parking facility and service!
Greaty service again!
The only problem I had was calling both numbers for a pick up and in both instances got a message saying the mail box was full. I ended up texting the facility and a van came immediately but it could have been picking others up and I just lucked out. People who don't have texting or don't know how would be pretty upset if they couldn't reach anyone.
We have used Park Ride and Fly for several trips now and find this service very convenient and affordable. The only thing I did not like about this trip on return was your parking lot was completely full so when the shuttle arrived at our car to drop us off, there were 2 other employees driving separate cars who also got out at our car. They were apparently looking for an empty space for the next customer which the customer was behind the shuttle waiting to pull into our space that we had not yet pulled out of. I felt totally rushed and unorganized as we got into our car. Your staff was friendly and even offered to help put the luggage into our car. Although the gesture was nice, it made the experience worse as it made us feel even more rushed. Had we been an older couple, I could see that as a bigger problem for your company. Something you may want to consider addressing with your employees. That could be a turn off to some customers.
Once you turn into the location, it makes a good impression. However, in the early morning hours, if you did not know where the turn into the facility was, it could be difficult to locate.
Everything went well as usual.
We were surprised that there was no waiting--got right to the airport and back to our car upon our return. The vehicle was waiting at the curb and we were very tired so it was a welcome sight.
Everything was awesome except the speed at which the drivers go. They drive so fast! Kinda frightening. I do have to say that my husband lost his cell phone on the bus. We got home to St Charles, at 1am and realized it. We called back and the gentleman ? Luis spent over an hour looking for our phone and was diligent until he found it. I was quite nervous as it is an iPhone and popular to be taken. He used excellent customer service skills to keep me calm, reassure me, walk the lot looking for the phone, check each of the buses, and ultimately find the phone and place in the office for us to pick up the next day. I can not say enough about the CUSTOMER SERVICE all your employee seem diligent to provide. Great job!
As always - fast and friendly
have used your facilities many times and i've always been satified.
We were quite impressed. The driver loaded our luggage into our van on the way home. The shuttle was prompt. We would use the facilities again.
The only problem is when too many people are trying to get on the van at the airport to return to the lot. There is no order and they have total disregard for those who were waiting first. People can be SO SELF-CENTERED! THe driver did not have room for everyone so he just shut the door. It would have been nice if he had said something to us like "I am sorry I am full, but I assure you the next bus is one the way shortly," I have no problem w/ the facility. I've used it 2 weeks in row. But just by nature of the time it takes to ride to the airport, you just feel rushed! Others may not want to do that. I've learned to plan for it.
My parents parked in the same lot with their own van. It would not start so we went to the van to see the problem the gentleman working was faster than the Indy car pit crew! They were awesome with the help they gave to us and we were on the road in minutes! Thank you!
I use no one else - love your service.
I have used your service before and really like it. it is fast and convenient and the staff have always been great.
We were very pleased with your two drivers. We were met at our car when we arrived and the driver immediately helped us with our bags. Upon our late return this morning (3/3) your driver made sure to stop at our car and carried the luggage to the trunk.
I was a little hesitant when we arrived since your facility was overbooked. We were not expecting to have "valet" service. I realize with spring break, many people were using your services. We were pleasantly surprised to have our car parked in an indoor spot when we returned from our trip.
I have NEVER had such a pleasant experience. From here on I will always use PARK RIDE FLY.
Quick and friendly.
Quick, friendly and customer focused.
Hi.....Just want to let you know that when we were dropped off at the airport on April 18 my daughter realized that she had left her Driver's license in our car. I was able to catch the shuttle driver before he left and he took me back to our car and brought me back to the airport. I'm sorry that I didn't catch his name so that I could give it to you. He didn't mind at all doing it but he went out of his way to do this and I really appreciated it. It's employees like him that will keep me patronizing your business. And since I'm at it I had a dead battery last year when returning from Cancun and your driver jump-started my car for me so that we could get home and for that I was really appreciative. Thanks again.
You are consistanly top notch when it comes to delivering great customer service. Wish other companies were as organized and professional as your business!
easy to use, effecient, makes traveling so much easier
Staff at Chicago-Midway were great!
Extremely positive experience in every way. Thank you for taking such good care of your customers.
We were directed to the wrong aisle and had to circle twice before returning to the gate to be redirected. Upon seeing cars double parked we had a concern that upon our return a car would be behind ours. This did not occur. The confusion was not being
Always use your services and always consistent. I am a Travel Coordinator by profession and recommend your facility often.
Everything went well, from entering the lot and having a van waiting for me as I got my luggage from the car to having a van waiting for me at the airport when I returned to Chicago. I especially appreciated the parking slip handed to me on the outbound drive, as upon my return the driver could take me directly to my car.
Your service is excellent. I LOVE the convenience. Your employees are extremely courteous. Have told several people how much we enjoy using Park Ride & Fly. Thank you for making our trips so much easier.
well managed and well taken care of.
Have used before and will continue to use because of the convienence and great service.
it was a smooth transition for us. Now if only you could pick us up in Madison, WI.
very good, thanks
Great service, friendly staff. I enjoy the peace of mind not having to deal directly with the airport traffic.
My only concern was when we came up to the bus to return to our car the driver said we had to wait for the next shuttle because he was picking up other people; then he let others get on who came up after us. We had called for a bus when we got to baggage
My only concern was when we came up to the bus to return to our car the driver said we had to wait for the next shuttle because he was picking up other people; then he let others get on who came up after us. We had called for a bus when we got to baggage
Easy to locate, pleasant staff.
need to make the input of frequent user login more intuitive and easy on your website
First off, I only had a back pack so I did not need any help with my luggage. over all the experince was vary good and have all ready referred you to a friend.
We've used other facilities near Midway, and yours is the best by far. Very pleased with the value and service we received.
Easy to get to, good directions. I was parked (inside) and picked up in less than 10 minutes. Drivers in both directions were very welcoming the pickup and return went smooth as well. I thought it was odd that you want us to call before we pickup our b
I always use Park Ride and Fly as they are always curteous, efficient and pleasant whether it be the driver or the attendant at the service box (not sure what this is called.) I have forwarded some of the discounts to my siblings and children when I know that they are flying out of Midway. I have NEVER heard a bad word about any of your services. Keep up the good work!
very easy to use.
A little confusing when we first got there but everything went incredibly smoothly.
This was my first time with your company....service was excellent and I'll be using your service again. Your driver was the best!
Keep the prices reasonable and you will continue to have me as a customer. Service to and from airport was promp and timely. Thank you
Two concerns: Driver on the return trip was in such a hurry that he waved me onto a bus with no available seats, and took off without loading my luggage (I had to yell at him to stop). When we got back to the parking facility, two of us had to spend extra time on the bus because the guy kept driving past our cars -- not the worst thing in the world (he seemed to mean well) but irritating. Also, I don't expect a perfectly clean car after a week of outdoor parking, but mine was covered in bird droppings because it had been parked under the eaves in what seemed like it was not a regular spot.
Very easy to use your service!! I always park on your lot!
I always use you're parking facility! It is dependable, and easy to book! Thanks so much!
Great service, bus followed us to our car, loaded out luggage and we were on our way. I highly recommend using this facility for your airport parking at Midway!
Great efficient service. We had two nearly flat tires following a Tue. through Sunday stay.
I have used this before so I can not give a "first" impression. They all have been very pleasant.
We have used your services several times.This is the first time we were not satisfied.On our return to Midway we were waiting outside(very cold)-your bus came by and never even slowed down as he passed us.We notified your office and they promptly sent ano
We have been using for facilities for years at Midway and once at Ohare . Never had a complaint.
Smooth and dependable, as always!
Great efficient service - better than remote parking offer by airport
In past years I have used PRF repeatively. The staff is courtious and helpful especially in those last minute situations. When I fly I always use PFR.
drivers were very courteous and helpful
everything ran very smoothly
Outstanding as always! Wouldn't use any other car park.
very clean and fast service
Felt that car was safe and we would be delivered and picked up efficiently. Thank you.
Great service as always. Thanks!
As I have never flown out of Midway before, I was a little leery about the parking options & how safe I would feel arriving back at night. I chose your facility based on customer reviews online & your service exceeded my expectations. Both shuttle drivers were helpful & friendly as were the staff both checking in & checking out. Being dropped off right at my car was a huge plus. I will definitely be using your facility again & recommending you to my friends & family.
I've been here many times and will definitely be back
Very good.. Nice people
This was a excellent way to park. Every one was very service oriented.
Very friendly; even though at the time covered parking was full they were able to place my car inside once space became available.
Well organized, clean, and safe. I always park here when I fly out of Midway airport.
LONG TIME CUSTOMER
New driver not helpful, more interested in girl passinger
First time using this and will definitely use again. Very efficient, friendly and nothing happened to my car.
Have used park and ride frequently, everytime we fly and have never had any problems. We have recommended it to other people.
Second to none!
Your staff was terrific ... both of the drivers and particularly the lady at the front gate. She was so pleasant and thanked me by name. Great customer service.
friendly staff. nice people.
On my outbound trip, the manager of the facility was on the shuttle with a few of us patrons. He was very courteous, friendly, and asked us about our experiences with the facility and we all agreed that it was a worthwhile option when parking at Chicago-Midway. This was not my first time using this facility, and I am continuously pleased with the service I receive when I leave my car there.
We were a little skeptical when driving up to the facility but seeing the amount of cars that were there spoke volumes. By the time we had driven to our spot and gotten our kids and luggage out of the car, the shuttle drove up. It was a safe, quick, and easy ride to the airport.
First impression - One of the things that is very important to us is security. We immediately noticed the security at the entrance and the fencing around the area. We were also very impressed by the service and friendliness of the shuttle drivers!
Everything about my experience was GREAT!
It's pretty much what I expected for a parking facility. Although, should I ever fly out of Chicago in the future, MDW will be the first option simply because of the service you offer. The only real downside (I know this is beyond your control)was the slow, start/stop traffic on the expressways.
Very friendly and professional.
we noticed that the lot was very clean and well protected. There were lots of cars there so it must be reliable. Very nice experience.
you are the best
I was impressed with the overall friendliness of ALL of your employees!
First impression ... to be honest, I would recommend speaking with the people in the front booth - in regards to people skills, friendliness, etc.... The remainder of your staff have been incredibly friendly, helpful and polite! I have used your facil
Very buzy & very organized. Impressive.
I miss Frenchy but Brian I think that was his name)was real helpful. I had an issue the last time where other people cut in front of us but the driver pulled up to the yellow painted pole to the right side of the sidewalk and picked me up there. Another couple was waiting but they were to the left of the sidewalk
The outside is worn and old. The vehicles are clean and efficient. The drivers are friendly(I miss Frenchy). When we called for a ride on the toll free #, it rang and rang and then was disconnected. The 708 number rang and then it said its voice mail box was full but when I went outside, the vehicle was alresdy there.
Approximately 10 gallons of gas was stolen from my car while parked at your facility. I reported this to the manager ( Louis Young, I believe). He called me and offered 2 free parking days. I appreciate that, but it does not replace the value of the stolen gas or the repair to the paint chipped from my locking fuel door. I have parked with this facility several times in the past with no problem. The staff has always been courteous and friendly. This particular parking spot in row I, slot 72 I think, is in an out of the way area. If I do use your facility again, I will NOT park in an out of the way place.
Great first time using this service and wouldn't hesitate to use it again!!
I use the MDW facility every time I fly out of MDW. I like building points for free parking when I travel for pleasure. All drivers are friendly and helpful.
Great service, timely staff and consistent greatness!
GREAT! Always GREAT. There was a little glitch on the inbound side where the driver did not have any of the "direction cards" that tell you how to call when you get back and puts the number on the parking space. But he did ask that we record the number of the parking spot, and that there would be no problem. And he was correct in that. But, it did cause a little anxiety for me, wondering if the return driver would have any problem with just the parking spot number. Fortunately, I have used the place before, and knew the routine for calling when I got in. The inbound driver was particularly friendly, and scraped the snow off my windows with a great big tool that allowed him to do it very quickly. THANKS!
Your cashier/gate attendants could really use some customer service personal skills. Very unfriendly, very cold.
I was not helped with my luggage on my trip to the airport but was helped on my trip from the airport.
always happy with service.have used it often
I have used your services prior to my recent trip. Your staff and customer service is excellent. I use the shuttle time to check my purse,ID, etc. I love it!
We use your facility at Midway several times a year and always are extremely satisfied with the whole experience. Always a friendly face at the main gate and every driver we've had has been courteous and thoughtful. Thank you again and we'll be back.
Best efficient ride ever. Enjoyed the service.
Excellent! Feel safe when departing/arriving on red-eye flights.
Excellent rate and service. I am very pleased to have found out about your business and will be recommending it to others who need to travel from Midway. Thank you.
EASY TO GET TO ,WORK OUT WELL.
Great place to park near Midway, Have used this service many times and have never been let down. Very friendly staff.
I have used your facility many times and have an excellent experience 95% of the time. I truly appreciate the consistently high-quality customer service. This time, the woman at the check-out booth noticed that I had been charged for an extra day because I put pm, rather than am for my return. She gave me information to get credit for a day of parking. Fabulous! Thank you.
I have used Midway Park Ride Fly many times and love it because it is convenient and very dependable - except on this trip. On our way to the airport, the driver passed us without stopping. We waited a few minutes thinking that he would come back around but he did not so we started walking toward the front. Fortunately, the woman in the front booth saw us and sent another van to get us and he took us to the original van! That driver said nothing to us (not even "Hello", much less apologize). This was unfortunate, particularly because I had just told my brother that I love Midway PRF because it is 100% dependable!
Customer service was outstanding. The shuttle was there in anticipation of my arrival. So happy with my experience. Thank you!
Very efficient service- will definitely use you again.
Excellent. You have perfected parking at the airport.
Staff was very friendly
good web site, help on phone when needed, all contact with you was courteous
Always a pleasure to do business with the Chicago Midway facility. Bryan, Chris and all the ladies at the entrance are a pleasure to see each time I fly out of Chicago. I have a choice where I park and for me there is only one choice - Midway Park Ride & Fly. Kudos to the Midway Operations - great staff Louis!
I had no problems with your parking facility Mh experience was great - the drivers were very friendly and helpful as this was the first time I have used your service
Well organized and well lighted.
I was pleasantly surprised at the great service I got. The man who drove us to the airport on Friday morning was super friendly and personable, and even though it was a full shuttle he made the trip seem very short with his jokes and banter.
Driver very nice...
Grady was a very friendly driver and extremely helpful. You guys are great.
Very efficient! I definitely will use ParkRideFly again if I need to.
It seems like in the two short years we have been using your services that the price has risen significantly. We have had a few poor experiences being picked up but overall we have been happy with the service. Just today as we were walking up to the shu
We used Park Ride Fly last year and it was easy and convenient. That's why we used it again this year and will continue to do so.
Your service continues to be five star. You set the bar for customer service. Excellent service every time, thank you!
A well run business that you can depend on every time. Thank you!
Another great experience!
Had one-day trip delay because of weather after having pre-paid for eight days of parking. Offered only voucher for a "free" day on another trip...believe I should have been given refund for one day instead.
I texted and received a confirmation upon landing and proceeded to door #4 as directed. The shuttle instead stopped at door #3 and picked up people waiting there although they were told to wait at door #4. Two shuttles passed those of us waiting at door #4 filled with people who were waiting at the wrong door. After 15 minutes, finally two shuttles came. I was driven to my car which was blocked by another car. The driver promised to send someone over. Ten minutes later someone moved the car. Then there was a wait at the exit.
pretty good and convenient experience!
The service and staff both two and from the airport were excellent. Would definitely use this service again - without hesitation.
I have used your service on many occasions
Seemed unorganized on the return...not enough drivers, took long way to lot, didn't even go through check out as a driver just grabbed our papers and said leave as it was so congested. Called to pick up at airport..missed bus 1 ..group waiting and bus 2 picked up a different party that had congregated during the 15min wait first instead of pulling to the front of the pick up and continuing to pick up those of us waiting first...
Very secure and helpful personnel
I used one of your competitors two years ago, and their lot was cramped, check in required me to go inside their office and the check out process/pick up from the airport was very long.
We first used your facility about 5 years ago for an annual trip that we take. The following year, I wasn't sure of your name, and I parked at another lot near Midway. Never again! I make sure to mark your e-mail's now so that I am sure to reserve with the best in the future!
This was not my first visit, and it will NOT be my last! You folks are great!
I was running late on my way to the airport and the staff was INCREDIBLY accommodating and helpful, and I made my flight. I don't know that I thanked them properly, but they were all so nice (much nicer than anyone at the actual airport!)
Really great service.
Easy to use, makes traveling just a bit more relaxing.
Second time using your services and very pleased.
Snow removal a pleasant surprise. Your people used a snow blower on both sides of our Mercedes with the utmost care. Thanks. We will be back.
Super smooth transition - both ways. Very helpful staff!
The outbound driver was, frankly, rather reckless in my opinion. A few times you could actually hear people in the shuttle gasp. He whipped through your lot, turned into the path of an oncoming car from 47th to Cicero on a red light, made sudden lane changes, and lurched to a stop to drop us off. He was very friendly and nice, but, wow, what a ride. My return, on the other hand, was great.
Your new web site is much easier to navigate.
I would always use you (I hope you keep prices competitive)
excellent service and friendly employees.
I was very impressed. I was also pleased to learn from your pickup driver that, if it snows, you would celar off the car if it was parked outside.
Shuttle bus at the parking facility arrives so quickly to your car it is sometimes hard to organize your thoughts. I have often left the parking facility wondering if I forgot to lock my car doors or if I've taken everything I should have, etc. But that just may be me.
easy in and easy out
Both drivers were great... friendly and helpful and drove carefully. A young hispanic driver picked us up at MDW on Sunday afternoon and he was extraordinarily cheerful and friendly. Nice young man...
We've been using and recommending this facility for years.
I have been very pleased with your services in the past... this time my experience was moderate... not a great first impression.. the lady in the booth was not very helpful and she continued to eat food while giving us instructions.. sounds minor, but I would want to address it..
Very freindly upbeat staff. Very good parking experience
Fantastic! I wish I had known about this years ago!
Nothing to write home about in the looks department, but you get the job done.
Excellent Service-staff very friendly. All travlers should know about this service...........
This was our first time using a airport parking and we will be more then happy to use your services when ever we fly from now on...Thank You
easy to use
EVERY TIME we use your facility, we never have a problem! Excellent service! This time we arrived just as a shuttle was leaving, so we were directed to a parking spot just to the left of the entrance and we got on the shuttle. Thank you!
I first saw your facility when my son used it and was impressed enough to use it myself.
We had an excellent experience with ParkRideFly. Everything went very smoothly, from our arrival to departure.
very organized for as busy as it was during spring break.The staff are always helpful.
I have used the facility many times at Midway and was always pleased with the service.
I had a coupon for $4.00 off but couldn't find any way to include it in the reservation. It may be that the discount was given just because I used midwayparkrideandfly.com. However, nothing was said about it on your site. Otherwise the experience was c
Nice and quick!
The service is nice. You are very competitive compared to other facilities that provide same services. I don't have to wait for longtime either at the parking lot or at the airport. Over all I am happy. Sincerely, Kishore
The check out process is easy. I felt it to be little difficult to follow the signs and park in the suggested row. May be a map of the parking lot given to the customer will help to park the car. The prices are competitive. I will definitely recommend the
While I had been gone there had been several snowfalls in Chicago. When I got to my car, my windows were free of snow and the cars on either side of me were not, so I am assuming someone scraped the snow because they knew I was coming back today. Now ma
You people are teriffic. Everyone is friendly and very helpful. I will use your service again and reccommend it to all my friends.
Easy to find and nice friendly staff. I did not have any problems getting to or from the airport they were there already picking up someone else and I just walked out and got on the shuttle bus. The staff helped me with my luggage on and off all I had t
I've parked here for years and always been inpressed with service and price.
Always a pleasant, hassle-free experience when we use ParkRideFly at Midway. That's why we continue to come back year after year.
very good...quick, well-coordinated, drivers were helpful and prompt. one thing: i seem to have driven from row k (back of lot) out to the exit booths by maybe a back or secondary "road". must have been the wrong way...kind of chopped up pavement. i figure i missed the real preferred way out.
Good parking facility, quick shuttle service
A good value for the rate charged.
good service to midway airport
Very nice service. Pick up at the airport could have been a little quicker. About a 15 minute wait.
We have used your services in the past and have really enjoyed them. We appreciate the prompt pickup! Thanks much.
Friendly, convenient, safe
The experience was excellent. There was a bit of a wait at the airport, but there were lots of people needed to be picked up with multiple shuttles going and coming. Very accomodating staff. Had left cell phone in car and picked up to retreive before flight. Excellent customer service. Also cleaned off windshield from snow before we left. Have reccommended to others. Great facility!
My husband was extremely nervous about leaving the car, but your service was such a convenience, and the price was so reasonable! Thank you so much!
I just didn't believe the ads....I was wrong. I was very pleasantly surprised at every turn. The worst part was getting to ParkRideFly. I'd sign on again in a minute!
To Louis Young Have used your firm at least a couple of hundred times over the years. We met once and you were helpful. Suggestion: provide new drivers with better initial training. Recently, one obviously new driver (1) waited and watched until I lugged my suitcases over to the van, then reached down from the top step to get them. I said I would do it myself. After I had loaded them, he said "You almost hit a (already seated) person." I went over to the lady and asked her if I hit her. She said "no". (2) He didnt ask which terminal until we were at the terminal. (3) I asked to get off at gate 2. He managed to park exactly in the middle of the terminal in the 2nd lane. This meant my wife and I walked back and everyone else walked up to the SWA end. (3) He took the bags as far as the top step, lowered them down and you were expected to get them. (4) He started the van before people were seated. There's more, but you get the idea. He was not a bad person, just did not know what he was doing. My drill is simple. If a driver hops out, says hi and grabs the bags, it's worth $1. If he takes them off and puts them on the curb, that's $2. GIven the time those two events take, he is earning around $100/hour in time devoted to me. I am glad to pay it. They just have to know what to do.
We regularly use your facility and services and have always been satisfied. We especially enjoyed our driver, Jimmy, who did an especially good job in a pleasant manner.
Very Friendly and helpful. There is always a bus waiting for you coming or going. Great job. Thats why I always use your services! Thank you
very efficient and friendly
Prompt, friendly service from all employees!! Will definitely use again!!
Conveient quick and secure!
Question 3 - n/a had no luggage. Have used this facility a number of times. Well organized and run. Good value for the money.
We love your facility and will continue to use it when we travel!
Very professional run
Fast, friendly, and an overall good value! Will use your service again.
First impression was not entirely favorable - we checked in in early morning and lot looked dreary and dark.
Very easy to use - very happy with the experience. Made coming home worry-free.
Great service. Since recently loosing my husband I am experiencing traveling alone for the 1st time in 40 years. Everyone was prompt, curtious and helpful.
The website didn't show option to make payment online and I had to do it using phone service.
Very easy to get to and efficient way to get to the airport.
We find your service to be quick and friendly. I feel safe when I have to travel alone, because their is always a bus waiting to pick you up at your car.
We love Park Ride and Fly! I always know this part of the travel experience will be problem free. The last three returns I didn't even have to call for pickup. You're vans are always hovering around the arrival bay. I love this service and wouldn't travel out of Midway (MDW) any other way.
Excellent! I plan to use it again.
Services in general are very good. We have used your services many times, this time, we were got very much off guard when we were told to give them our keys to to our car. We did not expect that, because we had never had to do it before, nor were we given
I would like to see the daily rates per facility when searching for a plce to reserve. the only way i can get a price is if i put dates and choose the location and then I only get a tolal.
I accidentally left my camera on your bus and called your company. It was returned to the airport in good time. Thank you. Your driver rejected a second tip.
Very helpful and on time!!!!!!!!
Granted there was a delay because one of our suitcase was damaged, and I was thankful for the driver waiting, however, once my wife was on the bus, the drive kept talking on his cell phone in front of the pick up spot for another ten minutes. He said
Friendly, helpful, quick, safe feeling
We love it!
We have been there before and find your services to be consistently reliable, your staff very friendly, courteous and helpful and your prices reasonable. Yes, we will recommend you to our friends who fly out of Midway.
I would highly recommend this parking facility
Driver was friendly and courteous. At checkout Rosa was courteous and friendly.
Clean, safe, and reliable. And all at a reasonable price. What more could you ask for???
Staff was very friendly and attentive. Facility was clean.
it went very smooth and my wife and i bothed agreed (not common)to always use you again.
Midway Park Ride and Fly personnel courteously and efficiently guided us through each step of the well organized process. There was no wasted time and no wasted effort. Not having to load and unload our luggage, plus being dropped off right at the depar
All good, but ride back was late and not smooth
This is the 3rd time I've used Park and Fly and still a happy customer. Will use again if needed.
There were so many people waiting in line that we got on the thrid shuttle.
Always professional - always great service
The first time I used the facility I was a bit concerned about safety. Upon my return, the shuttle was there within minutes and the driver stayed while I loaded my car, actually he loaded it. This is my 3rd or 4th time using your facility and I would,and
Love you guys!
As always, everything was just what I expected. Great service, that is why I keep coming back.
We have used you before and appreciate your service and your drivers who are very helpful.
LOved it and have used the facility for over a year now
Quick, easy, and affordable. Why are you not at all air ports.
Convienent. Average prices. the only thing i don't like is that you dont give refunds or rain checks. my flight was delayed by a day and i now have a raincheck for $9.14. Refunds should be given instead.
Friendliness all the way around.Did not have to wait even a second on phone conversations and the van was already there waiting at the airport ..an unexpected delight since our original return flight was cancelled and we didn't deplane til 1030 pm.
Very fast, door-to-door service, super friendly driver on the way to the airport, much cheaper and nicer than parking at official Midway lots
We thought your services were WONDERFUL!! We were recommended by a friend and they use your services frequently and love it too. We will be using you again and again! And we too will pass on the great service you provide.
The facility is well maintained. The prices are very competitive. Nice Website. Frequent vans to pick and drop from/to the airport. The check out process is good. Enthusiastic people in the team.
The prices are competitive. I come and leave during the night time. Looks like it is well maintained. However I find it difficulty to follow the signs in the night to park in on the distant parking lanes. I don't have to wait long while coming back There
I read Yelp reviews to decide to try your facility and they were all favorable and CORRECT. We were very satisfied with service, price and your staff. The driver was waiting for us upon arrival at the facility and when we were returned he was waiting at the curb. Amazing service. We were driven right to our car and the care was exactly as we had left it.
I didn't like that when we got to the airport the driver insisted we didn't take our own luggage even if we wanted to...so we were forced to wait for the whole shuttle to be unloaded before we could go catch our flight...I'd like the option to take my own luggage so I don't feel stressed out waiting for 10 people's luggage to be unloaded...
Very convenient - coming and going! Appreciated the prompt and courteous service!
The process was efficient - I did not have to stand in line to check in or pay or check out. I liked that everything was done on a drive-through basis and that I could print the necessary paperwork at home. I liked not having to leave my keys. Every pe
Very well run operation with friendly staff.
i love your service!!!
We use your facility whenever we travel. We just refered a friend to you he flew out 10-9 or 10-10-12 Joe Bartucci.
have been very happy with park ride and fly.
This is the second time I have used ParkRideFly. I love this service. The guys are all very friendly, professionaly, helpful. Both of my trips had a late night return. I was a bit hesitant my first time, but after realizing they bring you right to your car -- even help get the luggage in the car -- I had no hesitation this second trip. I felt completely safe. Thank you for providing such a great service at a reasonable rate.
Great service as always.
I liked that the shuttle was already there waiting and I did not have to wait. I also really appreciated being dropped off right by my car with my luggage.
This was the first time I've parked when it was raining. Your service was most helpful and I appreciated the "door to door" part!
Your workers were all very helpful and cordial. I was not pleased with the fact that my car had to be valet parked because the lot was full because the valet did not turn my car off properly and my car's battery died while I was away. I was thankful that someone was able to promptly come and jump-start my car when I got back though.
Everything was great from dropping off my car to picking it up at the end of my trip. Everyone was efficient and I didn't have to wait for anything! Thanks!
I am a return customer. Even though parking facilities have opened at or near the airport, I will continue ParkRideFly. I love the service I recieve.
Everything was great. Thank you
Very secure. I accidently left my lights on so needed to have my car jumped. The attendent was there and got my car started within 5 minutes. I was very impressed.
convinient, efficient, satisfactory.
When we arrived, there were not enough shuttle buses, and people crammed on and were standing. The driver should have called for another shuttle (or the lady at the gate should have sent another bus).
I've been using park ride fly for many years, and just like the first time, your service is what brings me back. It was your attention to service and security that made my first impressions.
Your company is great.
I was really pleased with the service I got and how quick and simple it made flying out of Midway. I have never experienced such a seamless process getting in and out of an airport. I couldn't believe how easy everything was, and everything worked out perfectly, from making my reservation online ahead of time, to finding my assigned parking spot where the shuttle was waiting immediately behind me, to getting dropped off in front of the door for my airline, to getting picked up within a minute of walking outside and getting dropped off in front of my car. I would definitely recommend this service and will be using it every time I fly out of Midway.
Definitely good. Will use your service again :)
We ALWAYS use Park Ride Fly and are consistently pleased with service on all levels!!
Your staff was friendly and courteous. I will definitely use this service again.
We have used your facility numerous times and previously were happy with the service but this time we had to wait over 15 minutes to get picked up. Also the driver drove right passed us once before finally coming back to pick us up. We were not the only customers that experienced this bad service as the couple across the isleway were also very disappointed with the experience.
After arriving at the fcility and parking, I was unsure as to what to do, so I started walking toward a parked van. Shortly, another van pulled up and the driver was more concerned about where I had parked than "greeting" me. If you have instructions as to what to do after parking, I missed them.
It was great, easy and safe
I always enjoy parking with you. Service is quick and reliable - even at 5:30 in the moerning!
No complaints, everything went perfect with your service, we will definitely use you again, thanks.
Was unsure at first about my truck, but I found that I did not worry about it once I left the parking lot; felt comfortable enough.
reliable service with friendly drivers
It operates efficiently and is convenient to use.
We use your service frequently.
We have used your services many times in the past and every time it's been a great experience.
Very personable and professional staff.....
Very nice experience
Facility is great and friendly. I have been using it every time I need parking this year. Much nicer than other competitors.
The facility is what you would expect it to be, a big parking lot. Your services go above and beyond. I had left something on the shuttle and did not realize it until I was going through security at the airport, my wife called the number on the receipt we were given and within just a few minutes I had it back and we were on our way.
We will continue to utilize ParkRideFlyUSA for our parking needs...EXCELLENT!
our services was met and we were pleased with your help. the help and convience was great .
Wonderful service! I used the covered parking and loved not having to scrape windows when I returned. Thanks again for offering your great services!
We have never flown out of Midway before and when we found out how much it cost to park at the airport..we were floored. I went searching online and found your facility. We found our experience to be quick, easy and efficient. The shuttle was waiting for us as soon as we dropped off our car and the shuttle was waiting for us as we came out of baggage claim. Door to door service at a reasonable price. We would definitely use you again in the future!! Thank you!!!
Web site navigation is cumbersome. Almost never more than one checkout booth open. Checkout line gets pretty long.
Always a great experience... professional and courteous, and service is fast.
Very quick and easy!
Both drivers very nice and extremely helpful with the luggage. Only suggestion is that we did in door parking to protect the car from the cold temperatures. We ended up having to park in front of an old dock door that was open 3 - 4 feet and secured with chain link fence which allowed the cold winds to blow right into the building. There were several dock doors open with the chain link fence. Wish the in door parking was a little more closed to the weather.
Most of my experiences at Midway Park Ride & Fly have been positive, and this one was mostly positive. However, the checkout was unreasonably slow - I waited in line more than 10 minutes (I was already waiting several minutes when I took note of the time) while the person ahead of me monopolized the attention of the checkout person. Clearly there was a problem with her checkout (I heard her mention on the shuttle that she had taken advantage of a Groupon special) but the delay was unfair to the rest of us waiting in line. Finally, another staff member - presumably a manager - came over, apparently resolved the issue and allowed those of us behind to leave the lot through another lane.
Well-run, friendly, hard-working and accommodating drivers
I love your facility. The workers are great and very friendly.
I've been using your services for quite some time now and love the convenience!
Easy to find even for us small town folk. Your services made my trip undaunting and easy. Your staff was helpful and friendly. I will use again.
I've been using MPR&F since you opened.
Nice suprise the snow was brushed off my car when we returned after a snow storm
I have used your facility at Midway as well as at O'Hare. I have no complaints whatsoever. It is easily to make a reservation, and your staff is friendly and efficient. I always recommend Park Ride and Fly to other people. Keep up the good work! Karen Carlyle
Busy lot. Everyone I had contact with was very friendly. I had to wait about 20 minutes to park because the lot was full. Overall very pleasant experience and was at the airport in plenty of time.
Great experience. You have a quality organization that provides great service.
Various of your sites had differing info regarding hourly rates and discounts.
When we arrived at the lot, there were no covered parking spots available. We reserved and paid for our parking stay more than a month in advance. The shuttle driver tried to park us in a spot that would have either resulted in damage to our van or our car being blocked in when we returned. He then drove around for 10 minutes before a return shuttle luckily dropped off someone who parked in the covered parking. This entire ordeal cut the timing to make our flight very close and would have caused us to miss our flight if we had to talk with a manager. This is not acceptable for the amount of money and how far in advance we book. We will definitely think twice about your garage before our next trip.
Excellent! Will use again.
This is the third time we have used ParkRideFly. We live closer to O'Hare and usually fly out of there but being able to park our car in a secure, reasonably priced site makes the trip to Midway an acceptable alternative. your service is frosting on the cake. Thanks.
it was about what i had thought it would look like but very nice.
The facility is convenient, and services were professional and great! I was very impressed, and will definitely use you all again!
Usually we have someone who is available to take us to the airport, so this is the first time in a long time that we have had to use parking services at Midway. I must say it was a fantastic experience with your company and we would definatly park with you again. The service was immediate upon our arrival at the lot and the shuttle was waiting for us at the door for our return. It was quick and very reasonably priced. I even used a coupon code and receive a free day. Thank you for caring about and giving great customer service.
Everything was fine except I was not impressed by the employee that answered the telephone when I called your office to request to be picked up from the airport. I found the employee to be both curt and hard to understand.
Midway Park Ride & Fly came recommended to me, I have used it before, making a reservation on line is easy. Upon my return this time, after the drop off at my car, I found that I could not start my car. I called the toll free number, the drop off driver returned, jump started my car, told me how to clean the battery connection and didn't charge me anything extra for this service. Thank you so much for your help!!!
good place to park easy to get airport,services was great.
very efficient. I recommend Midway Park Ride and Fly
Always greeted by staff who acted like they were glad I was there. Felt well taken care of. What is a Park Your Pet option that I'm being asked about? I'll take a guess and answer "yes" on this one, but please explain.
We traveled with a toddler. The driver was very helpful. He gave us info how to get the car on the way back. He helped us with luggage & brought them inside the airport door. Also, we were impressed when the shuttle was waiting outside picked up terminal when we returned. It took less than 30 mins to get to our car.
Absolutely perfect. Will use again, and again!
Perfect team effort.....
Apparently our driver side mirror was hit and cracked by something while parked there.
The driver was very friendly and courteous(delivery and pick-up). He was very professional. Will definately suggest to friends.
I have found the MDW facility to be an important part of my travel plan and service it provides is beneficial to me.
Great service. Very convenient. Impressed with the use of email to provide information. Would definitely use (and recommend) this facility again!
My first time using this, wonderful! I would recommend it to anyone. Great service!
My attempts at using your website to make a reservation were very frustrating and took way too long. I had to try it on 4 separate occasins on two separate days before I was successful.. A miserable experience.Please make the system more user friendly
Great service and our ride was right there waiting when we arrived back at the airport.
Very Friendly Staff:-)
safe, secure, the lot was full and several of us had to park so as to block in other parked cars thus leaving our keys with the vehicle, upon return our car was parked in a different spot, nothing was missing from the vehicle, THANKS AGAIN!!! for this excellent service!
Clean, prompt and friendly.
Always a pleasure to use your services. Drivers are friendly and helpful.
Always friendly helpful bus drivers. Persons in the booths are also very nice. It's a pleasant experience.
Well organized, speedy service and very helpful drivers.
Sent text as recommended for shuttle pickup when returning. The response was assuring -- but the shuttle was full when we got to the pickup point with three others waiting plus others arriving for shuttle pickup. Needed more shuttles/coordination. Otherwise, it went well.
Very easy access from I-55 in spite of some construction on Central. I like the convenience of parking my car and leaving it in a secure place while on a trip, no need to have my wife drive me to Midway or pick me up. The shuttle bus drivers were courteous and friendly. JD
first time user, WILL NOT be our last time. will use your service every time we fly out of midway
I have used this facility 3 times now. I am satisfied with my experience so far.
Very professionally run and quick. Keep up the excellent customer service.
Everything was fine but for the second time I had to pay an additional day for a late arrival. Not Happy.
Absolutely wonderful! I actively recommend all friends and family!
I was a bit concerned when we had to leave our keys for the first time ever. However, upon our return, the keys were waiting at the booth, and we were taken directly to our car. Everything worked out fine.
I have been using Park Ride Fly for several years now & this last trip was the first time I had my driver come out & brush the snow off my car!! Of course I tipped him extra for that but that was a first.
fast and efficent
About the easiest trip by far when I decided to go with you.
I park at PRF every time I fly out of Midway. Never any problems.
I've been using your facility for a few years and recommend it to all of my colleagues flying out of Midway Airport. I've always been very pleased with the service.
Adequate. Not very excited about the continued price increases over that last 24 months.
As always, good service at Midway. Thanks!
Have used your facilities many times. Great service and great value.
I feel that my car is very safe while I am away. Everyone makes a great effort to be of assistance.
Service was wonderful. I would use it again and also refer people.
We have used this facility several times and we will continue to do so. I didn't give you 5 stars because we feel the facilities need attention as far as a new layer of blacktop to smooth out the bumps!
I plan to book another reservation for this Thursday-Sunday!
I was NOT helped with my luggage on my trip to the airport, however on the way back, the guy was AWESOME!! I only wish, I'd gotten his name...he not only helped with my bags, but also cleared the snow off of my car. It was very refreshing after being stuck at the airport all day not sure if I would get home due to Chicago weather to have such great service.
I like that the shuttle pulls up behind your car. I don't have to walk with my luggage.
very nice sevrice
I have used your facility, exclusively since I started traveling from MDW in late 2011. Always have been treated well & have mentioned this to friends. They speak highly of your services as well.
I was pleased as I am every time I use your services.
Efficient,courteous,helpful & friendly.
I loved that the shuttle cruised through the lot to pick us up just a few feet from our car. And that on the return trip the driver knew exactly where we were parked and left us right in front of our car. The shuttle was waiting for us when we left the baggage area. The language on the claimcheck was a little confusing about whether we would be picked up at the door at baggage claim #4 or door #4 at baggage claim; which were 2 separate places.
My first impression was not very positive because the facilities appeared so cramped, especially in the covered building where I left my vehicle for valet parking. The ease and quickness of both leaving the vehicle and picking it up (shuttle was at airport when we arrived and were dropped off directly at our vehicle)was extremely easy and convenient.
I was a bit concerned when we first used the covered facility because of the apparent crowding and need to leave keys with attendant. But all was fine when we returned and there was virtually no waiting at any point.
Not only are the rates terrific, but unlike the personnel at Midway Airport, everyone who works for Midway Park Ride & Fly is extremely cordial and professional. I will never park at Midway again now that I've discovered Midway Park Ride & Fly.
Very impressed. I'll never use long-term airport parking again.
I would DEFINATELY use this service again. This was our first time and I have already recommended your service to my friends and family. Thank you for making our trip to California even nicer by using Park Ride Fly!!!!!
I have been using Park Ride & Fly in Chicago for a while now. Every experience has always been excellent.
Great service. Staff was very pleasant and friendly.
Easy and convenient
This is the third time we have used your service, and we have been extremely pleased every time. Your staff is friendly, efficient and professional. We always are immediately directed to a space, and there is a shuttle waiting for us there before we even finish getting luggage out of the car. The return is is just as smooth. We really appreciate the car-to-car service.
Wonderful service! We couldn't be happier with your service and convenience. Thank you for your help during our recent trip. Bob Gleason
we felt safe parking our car in you storage place
fast & easy
Always a pleasent experance. Very friendly personal.
Was recommended and was not disappointed.
Great service from everyone at your facility.
I fell in the parking lot on ice and your driver came out and assisted me. He then stopped at the front gate and took my name and phone number. I was pleasantly surprised when I received a phone call in the evening to ask if I as doing okay and to be sure to call if anything changes. Unfortunately I don't have the name of the individuals who assisted me but was very thankful all was okay.
It was raining when we arrived and the bus responded immediately to pick us up. I have parked at the facility before and have always been impressed how quickly the bus picks us up.
Easy-access, comfortable, reassuring my safety of my car while on vacation
Good job will use park and fly again
Have used you service in the past. Will do so again.
Helpful and easy
I was pleasently suprised how friendly and fast the service was. I would used your facility again.
Very nice people!
the whole experience is just plain pleasant. the driver is always polite and helps with my luggage, whether it is early or late. one driver even scraped my windows when they were covered with snow. that was a definite surprise. the checkout process is quick and efficient. there is nothing not to like.
The lady that greeted us at the gate and checked us out when we left was very friendly and a super representative for your facility.
We've used your services many times and love how easy and affordable it is.
We've used the facilities several times before and have always had excellent service. The shuttle is waiting right where we park and the driver loads our bags onto the shuttle. The same excellent service is provided on our return.
We have always been very pleased each time we have stayed at your facility. We walked out of the airport and the shuttle was already there!
We always use prf when we fly out of Chicago.
Amazing....couldn't believe how quickly we were taken to the Airport....and on the return...they were waiting for us as we emerged from the building to take us back to our car. Keep of the excellent work.....
This was not my first trip with you...and each one is top notch. Friendly, helpful, pleasant and on time operations. Hats off to you all....
Crowded Our driver on our return trip had been smoking in bus and it smelled terrible
My only complaint was the driver had been smoking on the bus before we got on
Used your facility too many times to have a first impression.
fast friendly service by all employees
I was somewhat nervous about leaving our vehicle there on Wed. before Thanksgiving, when cars were almost on top of each other. But, I was happy to find our vehicle well taken care of, inspite of being overbooked and cramped working conditions. The facility was very organized, and had their system for overbooking was in place. I commend them for figuring it out ahead of time.
always prompt, efficient & friendly service.
Very easy, very pleasant staff, would recommend to anyone.
always great service, thank you
Your service is great, easy to get to, the van picks me up and drops me off at my car, the driver helps with my bags, it is affordable and secure. What is not to like? This is the second time I've parked here and will continue to park here when I fly out of Midway Airport.
Very convenient and friendly service. I would definitely use service again and would recommend (have already done so) service to friends. Thank you.
All went very well.
I am soooo impressed with your services at the Midway Airport location. I have used it several times, and all your staff is friendly, helpful, and no-nonsense. I will definitely recommend to friends and use again myself!
Good service to and from midway airport
fast, efficient service to and from the midway terminal
Wew use your facility every time we fly out of Midway. It is the best.
Need to have a credit card type checkin for members so we don't have to go online each time. This online thing and printing a voucher is a nuisance. With Fast Park it ABQ I just swipe on entry and it keeps track of my points.
Prompt & efficient service expediting my trip to Midway. Shuttle was waiting upon our return. Superb job. Thank You.
First time customer.....extremely pleased
lighting was good and looked safe
very good impression...easy to find and easy to get out of when we got home. Nice to have everything prepaid too.
The drivers were very friendly and helpful. They were waiting for us at the airport before we even got our luggage. We will for sure use your services again!
I was pleased as I have always been when I have used your facility.
On time; patiently waiting; friendly service; and with a smile! Thank you!
great service as always. Very friendly people
The $3.99 reservation fee plus a $2 fuel surcharge add up for a frequent customer. Your local competitors like Midway Park Saver don't charge that.
This is our 2nd time to use Park Ride N Fly. It is very convenient for us to use. We had a minor detour to arrive at your location near MDW, but not very inconvenient. Arrival at MDW and Pickup from MDW was very timely. We felt our car is safe and we will definitely use again.
Excellent service, friendly staff, secure parking. All in all, just what I needed for travel.
I wouldn't park anywhere else. Been using this facility for years & will continue to do so. Always a pleasant experience.
Have used you many times now and really find your service convenient, cost effective and consistent. This was the first time I had to wait at the airport for the shuttle, approx. 8 minutes or so. I have recommended your facility to a friend recently -
Have use many times and impression is always the same- quick and efficient!
We were first time customers of Midway including parking our car. We were so pleasantly surprised to find the whole experience exceptionally positive. This was an very busy time at the airport and the parking lot was packed but everyone was really on their J O B. They were operating very efficiently and with a positive attitude. Thank you.
Great customer service!!
Easy online use, quick pick up and drop off, friendly and helpful staff. My car would not start and they had the equipment right there to jump it for me. Wish I could remember the staff members name( he was of Spanish descent) was very nice and helpful.
We have used your service before and have recommended it to others. We are pleased with what you provide for our travel needs and will definitely use you again.
You offer great service and I will be using your facility again and will recommend you to anyone wanting to park at Midway Airport.
Very easy to locate and get to. Staff is friendly, helpful & punctual. Plan to use your facility in the future.
We have parked here a number of times in the past.
A great place!!!
Everything was great other than the $4 surcharge for online reservation. This is only benifit to you for volume control, staffing, and commitment to park there. Yet you charge me for doing nothing not even talking to an employee. For this very reason I will park somewhere else.
Great service, friendly drivers, and pleasant checkout are what keeps me coming back.
MapQuest direction from Wisconsin was confusion. I had to unpack my GPS to find the place.
We had a very early arrival and had to wait seeing two shuttles drive out and flag down a shuttle van. After our party of four was on along with another user, the driver was heading for the airport and then turned around just before the exit to pick up more people and delaying us.
Great .....we will use you again....
The facility wasn't super impressive visually - but seemed safe and secure, which was the most important factor for me. Service was quicker then expected and employees were very courteous. A good experience and a very good value.
It took over an hour to get picked up at the airport - unacceptable!The driver was an idiot and did not help with our luggage on the return trip
I was impressed with the friendliness of the stafff, courteous manner of the parking attendants, help from the shuttle bus driver. Our return flight in Midway resulted in us being picked up quickly and delivered promptly to our car. The service was incredible.
Service was good - a little confused on getting the best price on line but did finally click the correct site to get the best deal.
Convenient and efficient.
Facility - average, just a parking lot like I'd expect. Services - very quick, extremely nice staff. I would definitely use this service again!
I have used the ParkRideFly at OHare but not at Midway before. I didn't realize that I parked my car myself. A shuttle driver saw my confusion and was very helpful in telling me what to do. He did not rush me and was very patient. That experience alone made me a loyal customer.
I have used Modway Parl and Fly several times and have always been satisfied
Excellent!!!!!! Quick, courteous and efficient.
When I returned to my car just after midnight, my battery was dead and the car would not start. Your assistant manager drove me back to my car in his own vehicle and had me going within 5 minutes. He was very kind and very helpful. I have NEVER had a bad experience at this parking location. You have awesome people working there and I have recommended you as recently as yesterday.
This is (at this point) the only place I would park when going to Midway. The personnel are friendly, and being able to text you BEFORE I get my luggage made it possible to get the bus within a couple of minutes after I arrived at the take-off spot. Help with my luggage made it a definite "YES, I'll be back."
Clean and accomodating.
Very quick. Thanks.
Very happy with the facility. Thank you!
Good value. Friendly people. The parking area appeared clean and safe. Very prompt taking us to and picking us up at the airport. No complaints!
Very quick and easy to get in and out. Very helpful staff.
I love ParkRideFly at Midway!!! As far as Park Your Pet--I am very fussy about where I leave my dog while I am away. I would be interested if I felt my dog would be very well cared for!
Best service and friendliest staff. I'm a regular customer.
Everything I was hoping for.
I was pleased with the convenience of the services provided.
Drivers courteous and helpful. Staff at location very nice. would use midway park ride and fly again. I have recommended your facility to others already. Thank you. Karen & Charles Lewis
Great first time experience. No catches, no hidden fees, no need to leave your car to walk..fast efficient shuttle service. Very friendly staff.
The lady who greeted us as we checked in at the gate was NOT friendly and other people on our Park and Ride mentioned it also. The one thing we were told was that you get picked up as you arrive and are taken to the airport. We drove in at 5:30 and the
clean secure friendly
Clean, safe, friendly, and more room in the parking spaces than Midway's Park and Fly. I wouldn't hesitate to leave even my finest automobile here. I took my wife's car, not knowing what to expect because I didn't want to risk anything with my brand new luxury car. If I go back, I'll drive my car with no worries. Driver picks you up when you park and drops you off right behind your vehicle upon your return. No being corralled like at some of the other parking options. This is hands down the BEST! Thanks!
Very easy and will use again.
An easy way to get to the airport.
After returning from my trip, my battery in my car was dead. I called and asked if I could get a jump, they said YES, and came quickly. I offered to pay, but was told it is all part of the services. Thank You very much for
great service...suggest slot numbers for the cars be shoveled when it snows. Though I knew about where I was parked, riding down the aisles with the driver saying "watch for your vehicle" seemed sort of unprofessional. All in all, it went very well. Th
Greatest thing we ever found out about for travel from Midway.
Your product is fantastic... fast courteous--snow cleaned off my car
Awesome! So easy and fast! No more limos for us!!
Your employees are very professional and helpful.
This was not our first time using your facility. Much better than taking a limo!!! Thank you!!!
Convenient and reasonably priced.
This one was for my wife's car. We had both of our cars in your lot at the same time, more or less. We are loyal!!!!!!!!
Excellent as always!
quality service as always
We arrived at 3:30 am and we were immediately picked up and taken to the airport. When we returned the bus was already there waiting for us. Excellent service.
Pleasant, Friendly and Quick
The supervisor Antreas was at the airport to pick us up within 7 minutes of the call to park and ride we had a 6 hour delay in our flight and he did everything to make our return pleasent.
Quick & easy. Will definitely use your services again.
This is the first time I used your service and it was very good. I don't travel often but when I do I will use your service again and I will recommend it to friends.
always easy and convenient would use again
We have used your service in the past. It is consistantly convenient,and the most cost effective alternative to parking at the airport.
I was very happy to see that snow was brushed off my car from a previous days storm, prior to our arrival home. I have used your sevice before and will continue to do so.
EXCELLENT SERVICE, FRIENDLY EMPLOYEES, WEEL DONE !!!!
Easy to get to. Easy to find.
Our shuttle driver on the return trip was great--very friendly and helpful.
Another excellent job.
great job as always
You folks always do a great job. I mention your business to everyone I know who travels to Midway Airport.
Have used several times now and find the service exceptional and very handy. Pickup is prompt and checkout is very fast. A great service and location.
I have used your services several times in the past. I never have to wait for more than a minute or two for the shuttle. All your drivers are personable and safe drivers. The assistants at the gate are also very friendly. I have recommended your service to other people. I especially like that I am dropped off at my airline and picked up right outside the door of the baggage pick-up.
Only thing we found odd was the driver had his music kinda loud which seemed a little unprofessional and was changing his music choices while driving on his I phone/I pod? Other than that he was very efficient, safe and friendly! I will definately use this service again when flying out of Midway!!!!
I was confused when we first arrived at the lot. Didn't know how to enter the parking area. Do we stop at the gate or by the van?So we drove around back to the front and then a van came by to get our luggage.
No hepp offered on the trip to airport - but not needed anyway It was almsot 25 minutes wait for shuttle at midway, the bus that picked us up was dirty and terrible. Worst one yet. If this was my 1st time it would be my last.
Excellent staff and this is why I continue to use you however I have one major issue that I request you correct--I can not use my rain checks when using any of the long term discount programs. The effect of this is that I can not use my rain checks. Consider this: When you return an item to retail store and you get a rain check(credit only coupon) you can use it on any item you purcase in the store. This is the standard and what customers expect. Example-I purchase a DVD at Best Buy--bring it home and is not what I wanted. So I take it back to the store and they will not give me my money back but give me a credit check. That credit check is valid on any item I purchase in the store. You are different--can only use rain check if I pay full price. This is not fair and ask you reconsider. I would be glad to discuss on the phone if you would call me. 703-989-4150. This is an sensitive issue with me to the point I am considering using a competator simple becaus I believe this policy is unfair. My email is [email protected] Thank You John Miller
My Daughter Elaine M. Miller uses your business regularly, she recommended you. We have had very good service from you for several years. Your employees are very helpful and friendly. Thanks for making our vacation a good experience. Nancy M. Miller answer to 9. I do not have a pet
Efficient, friendly,helpful. Couldn't ask for anything else.
Can't give first impression as have used you before and am still very staisfied.
I hadn't even parked and the bus was there to pick me up. I only waited 2 minutes and the bus was there on my return and the driver even put my luggage in my trunk! Great service!!
We have always had an excellent experience at [email protected] This visit was no exception.
it wasn't clear after checking in where we should go or that the shuttle would be waiting for us. the agent told us "pull around to K-L." while we tried to find that row, we were nervous about walking all the way back and wondering where we'd find a spot. we were so pleasantly surprised to find the shuttle driver waiting for us, and everything went smoothly from there.
Very Good! Will use again.
Very Good. I will use again.
I wasn't impressed with leaving my keys--that is why I chose you guys in the first place--SELF PARK.
I have recommended your service to several others. All have been quite pleased with the service.
The shuttle service was prompt, drivers were curtious, will use services again.
I am overwhelmingly pleased with the service and attitude of the Park Ride and Ride staff.
I was pleasantly surprised to see my car was cleaned off from all the snow.
This is the 2nd time i've used you. Excellent service. I was running late and your driver got me there on time. Frenchie, my driver on 2/14, was wonderful. He got me there; was personable, helpful and even sang for me. Great driver!!! Thanks! Didnt catch my drivers name on the way home, but he was great too.
The return driver was great. He cleaned the snow off of my car and waited to be sure I was able to get out of the parking spot.
The cars are packed in to tight. On our last 2 trips, we left our car with you and ended up with dents and scratches on our car from other car doors.
Staff are very attentive. We will definitely use your service in the future.
secure and easy to use
easy in, pleasant staff at the gate. was met at my vehicle by the shuttle bus and quick ride to MDW. When I returned back to MDW I called the phone# provided for pick up as soon as I got off the plane. I walked to baggage claim, retrieved my bags and walked out of the door to wait for pick up. The shuttle arrived within 10 seconds !!!! Great job to everyone at PRFUSA.
This is the first time I have used your company. For the last 20 years I have always taken a limo to the airport, first when I was still working, and I continued after I retired. I was making a reservation for the limo and found out the prices had gone up. Then, since I was arriving after 11:00 pm I was informed there would be a surcharge. The total was simply ridiculous. I found you and thought I'd give you a try. The entire experience was terrific! I would most want to let you know how very friendly everyone was. I will definitely be using you in the future!
Easy to find, fast
I love your service. However, I was a little bothered upon my arrival back in Chicago. We had a bit of a wait for the driver to pick us up along with four other people. The driver never got out of the bus, so we had to hand our luggage up to him. He had on loud rock music the whole ride back and was driving with his left hand and playing invisible drums with his right hand to the beat of the bass. Just found that to be somewhat inappropriate.
I never used a service like this before and did not know what to expect. I was VERY satisfied with the service. The 4 employees I dealt with were all very nice, polite, and professional. I used this service because I took a short trip. It was cost effective for me to park my car for a short period, instead of using a cab. If I took a longer trip, it would be cheaper for me to pay for a cab. If possible, you should offer a discount rate for an extended stay. I would rather use you over paying for a taxi or other service. I think most peolpes first option they look at is cost. Thank You for your excellent service. Jim O'Brien
I really like Park Ride N Fly!! Good, friendly, service.
I absolutely love Park Ride Fly! It has always been wonderful and I have never had to wait for a shuttle. I have used this many many times and will continue to use it and refer others to it.
Good location from Midway. Prompt service and reasonable parking fees. I will use service again. Thank you!
very efficent and friendly staff and service
This was my first time flying and I found the park ride and fly site for parking read the reviews and it seemed very nice. I decided to book it and everything went just as they said. We had no wait for a shuttle when we parked and coming back from the airport the shuttle pulled up just as we got to the designated door. I would highly recommend them. The service and staff were great. Thank you!!
good, quick,friendly staff
The bus was very clean and the driver, both ways, was very friendly and helpful!
It wasn't my first impression that brought me back to your facility. I originally went for price and convenience. But then something happened, my wife and I went on a get a way and parked at your facility as usual. When we were gone Chicago had its last big snow storm, our flight was delayed a day and your facility was snowed in Midway was closed. We called from Atlanta and said we were cleared from Chicago and we would be there at about 11 pm When we arrived our car was cleared and all snow removed ready to go. I was gone in 10 min. Everybody was excellent and kind beyond my imagination. Thank you and I will always recommend you.
we love it! Have always had great service and recommend the place to everyone we know.
VEry efficient service. We will definitely use your facility again.
The location of the facility makes me a little nervous, but I have never had a problem. There isn't much to look at as far as the site is concerned - a fence and a lot. But those are the important things!
I found out about your company through an internet search and read your reviews on Yelp and everyone that reviewed was pleased and so am I. Did not have to wait at all and everything was smooth.
My wife and I park here every time we fly, and love the ease and access of the service. During this trip, we were running late to catch our flight, and when we came in the gentleman in the booth taking our ticket was very friendly. We let him know we were running late, and if a driver was ready to take us, and he let us know that he was our driver, and he was ready. By the time we parked the car, he pulled up, grabbed our bags and got us to the airport quickly and safely (not one of those rides where you feel like you are in a roller coaster. He was very friendly and personable, and we enjoyed talking with him. I do not recall his name, but he was a younger man from Jamaica.
The service was quick and efficient. They helped direct me to a spot.
very helpful staff
So nice to have help with cleaning frost off the windows of my car; especially since I was coming from Florida and didn't have a jacket suitable for 20 degree temps. Thanks
We needed to return two days early due to a death in the family. Can we get refund on this?
Great service and staff are always helpful and friendly...going beyond expectations! I had some difficulty with the new website registration, but when I called, I thankfully actually spoke to a person who was able to guide me through the process. I am h
This was the first time I've used this facility and I couldn't believe how easy it was. Everyone was friendly and helpful and the service was easy and fast.
Very well organized
The ONLY facility I feel comfortable leaving my car in...and the price is GREAT!!! No reason to go anywhere else EVER!! Keep up the good work!
awesome! will recommend to friends
FAst and easy
GREAT SURVICE WILL NEED TO HAVE A FRIEND AND I PARK IN NEXT TWO WEEKS ANY KIND OF DISCOUNT WOULD BE APPRECIATED
GREAT SURVICE WILL NEED TO HAVE A FRIEND AND I PARK IN NEXT TWO WEEKS ANY KIND OF DISCOUNT WOULD BE APPRECIATED
WE always use Park Ride and Fly. It is the best way to get to the airport. Always friendly! I recommend your business every time I can!
Location a little scary. Staff efficient and usually friendly. ( Our shuttle driver on our return didn't step out of the shuttle. We had to lift our luggage up to him. And he was not friendly - almost rude). Very prompt service.
This was not my first time using your service.
FIRST TIME USER -- WILL USE AGAIN -- THANK YOU -- ALSO WILL RECCOMMEND TO OTHERS
Excellent and quick service! Thank you!
appreciate your parking facility.
very nice and refreshing to have great service by all the staff!!
Everyone at your facility as well as on the phone in Albany are GREAT. I have told lots of folks to use your service. Happy Holidays to all of you and thanks for being there.
Safe and secure. Polite and professional staff. welcoming and accomidating
It meets my needs although it would be nice to see improvements after many years of using the facility.
i will be using your services again in the future, was very easy and the drivers were very nice, he was at our car before we had our luggage out. thanks
Would have like to have received a receipt when I left the lot. Was told it would be e-mailed. I have not yet received one.
I'm glad I found you guys! Everything was great. I only had a backpack with me so I didn't need help with my luggage.
CLEAN AND WELL ORGANIZED
Great way to get to the airport - will definitely use on our next trip out of Midway!
I didn't like self parking at MDW but had only used the airport parking. NEVER AGAIN!!! The cost to park with you was reasonable and the service was MUCH better than the MDW airport lots. Thank you!
This is my second time using this facility and I would use this lot again.
Convenient, safe and secure.
I called cancel my reservation on 10/11 at 6:47pm because I did not need the service I was told i had to cancel when I returned I tried 2 do that an u wew closed I TRIED 2 do it on line an my number could not b found #1322508 please help I did not need the service I had not access 2 a computer once I left chicago,thank you debra mayo
No complaints from lot staff.
I chose this place based on good online reviews. Getting to the airport was very easy and I was pleased with the service at that time, but I was not helped with my luggage by that driver. However, coming back, I texted for a ride as soon as the plane landed, I had no luggage to wait for and I still had to WAIT 30 FLIPPING MINUTES FOR A SHUTTLE TO GET ME in the freezing cold!!!!!!!!!!! That is ridiculous. All the other companies had a continual flow through the area. Then, I was the last one dropped off at my car. The driver radioed ahead to make sure everybody's cars were not blocked in....EXCEPT MINE. When I arrived at my car I then had to wait another 9 minutes for someone to come move the car that was parked in front of me. That is ridiculous. Nobody else on my shuttle had to wait, their cars were already freed up. Honestly, I doubt I would use you again based on today.
very efficient and staff extremely pleasant and helpful. I just love the lady at the check out booth. she is the best.
Courteous and efficient driver and cashier. We have been using the MDW facility for a long time and have never been unhappy.
I'm never disappointed with your friendly service and quick delivery and pickup to/from airport. Thanks!!
You have a very convenient use facility and the staff is great!
orderly, courteous, efficeint
They were very nice and on time.
Shuttle was there upon exiting the terminal. Basically no wait at all.
i have parked at your facililty severl times before and LOVE IT!!! I refer it to everyone i know who is flying!!
Staff was friendly, courteous and very helpful. Yes, I would definitely use your services again and I will recommend it to friends.
The booth operator informed me that I had prepaid for an extra day of parking and told me to call and get a refund. I never would have noticed that, particularly at the late hour I was leaving the parking lot. I'm really appreciative and will always park here.
I always get my luggage and it was raining so for me that is not a big deal and I prefer to carry on.
My experience with Park Rid eand fly EXCEEDED my expectations - I was worried it would be one of these rough and tumble operations. It was anything but. The shuttle followed me around the parking lot waiting for me to find a spot, the driver was courteo
The service we received was great. Will leave our car with your business again.
You've taken a lot of the hassel out of travel for me.
very good, thank you.
was directed to use a parking spot that was full of rain water
Crowded but efficient. I like the fact that the shuttle follows me to my parking space so I don't have to wait when I'm in a hurry to catch my flight.
I actually prefer flying out of Midway rather than O'Hare because I like your parking facility better - your staff does a great job. As an older woman, I also appreciate the fact that the driver will follow me to my car and wait to help with the luggage.
Have been using your facility for several yrs. now and am happy to know of it. It's very convenient for us to park our car and go w/o a worry. Think I would opt for the indoor next time to help keep our car a bit cleaner. Have already recommended you to a friend who was equally impressed w/your operation. Didn't know they should have used our name as a referral.
This was our 5th or 6th time. We knew what to expect.
Great experience, reasonably priced and no hassle at all.
I felt the staff was friendly and the parking premisses were secure.
I found the process a little confusing, or better yet the commuication was very poor. I was told to pull my car up there, but I wasn't told why, or what to do with it.So I drove around the lot.without knowing the valet was going to park it.The overall service was nice. but better instructions would have helped.
On our trip to Midway the bus driver was extremely pleasant and helpful. On our return Sunday evening, the shuttle driver was also very helpfull, friendly and polite. The lady in the checkout had her Christmas hat on and nice to talk with and wished us a happy hollday season All in all everyone on this trip was perfect.
I didn't need help with my luggage since I only had a carry on bag.
I liked the security aspect of the facility.
ASSISTANCE WITH BAGGAGE WAS OFFERED, BUT I WANTED TO DO IT MYSELF. ALL PERSONNEL WERE COURTEOUS AND FRIENDLY. I HAVE ALREADY RECOMMENDE YOUR SERVICE TO A FRIEND.
I have used several of the "park & rides" around Midway airport but have not had very good experiences till now. By far your facility was the easiest to park, get a ticket with istructions for return and speedy ride to airport. On the way back I texted "SP" to the number listed when I got off the airplane and by the time I got to the designated pick up area the bus was already there! The ride back was quick and the driver even used an alternative route because of a little rush hour traffic. I will definitely use you in the future when needing your services.
I love you guys and will continue to use your services like I have for the past several years!
well lighted and presence of staff everywhere inshuring security
A great experience...the convenience of having my vehicle close to the airport and shuttle service to and from. I will always use Park & Ride in the future. Thank you
Safe and efficient. Have used before and will use again.
Great rewards program plus friendly staff plus fair rates keeps me coming back each time I fly out of midway airport. Thanks!
It was extremely efficient and the staff couldn't have been more friendly and accomodating. This was the first time I have used your facility and would definitely use it again and recommend it to anyone flying out of Midway.
Always use PRF at Midway whenever I travel and highly recommend it to my friends and family!
You guys are awesome.
every thing went well-thank you
Love the service hate the web page. Can never find my credits without phoneing.
Close location, clean and well organized
Bright, secured and clean!
I use this service frequently... always a pleasant experience
We use your facility all the time and have never been unhappy with it.
First time used this service and will recommend it. One less thing you have to worry, when planning a trip.
Best service around for shuttle to Midway.
Efficient and friendly as usual.
It was very easy and comfortable to use.
always great service
excellent services never had any problems always right there when we get off plane have been using services for 4 yrs. will continue to use it whenever going on vacation. Thanks for your great service
Person who chicked us in was fast. The driver was excellent and helped with the luggage.
I have used your facilities for the past 3 years and like it very much and will continue to come here.
From the moment we pulled into the facility on our way to the airport, everything went perfect. On our return, bus was waiting and everything went pioture perfect again. thank you
Love this service, and how close it is to the airport and the staff was more than helpful.
It worked out very well for us.
Good Price, easy to get to. Nice for the option of indoor parking.
great service, good prices, convenient.
Excellent. I use them frequently
been using for years and are usually very happy
Have used you before;that's why I came back
I had never used your services, and would definitely use them again. The lot was easy to find, well lit, and I really liked that the shuttle came right to my car. I am a young female, so that made me feel very safe.
This is the third time I have used your service and I love it. Don't intend to use anyone but you. Keep up the good work.
This is the second time we have used ParkRideFly and have been very impressed with their service. It has been flawless.
We always use your service when we fly and we reccomend you to others. Your staff is always fast and friendly. We are senior citizens and appreciate the help we get from every one there.
No one at entry point to answer question about prepaid reservation. That said, the driver helped and all went very well.
Very efficient ... no problems
It was very crowded when I arrived and there were no open parking spots. I had to wait while the attendants figured out what to do with my car and the others also waiting. Finally, they decided to valet park our cars.
Very easy to find and staff is always friendly and quick to pick you up.
I've used your facility several times before, and each time, when I call to get the shuttle, I am assured that the bus will be there any minute, and I wait 15 min or so, which isn't pleasant in the cold, and if I knew more accurately when you would show up, it would really help. If this happens again, I won't be using your service in the future.
Will definitely use your service again
Not my first time.
Our trip to the airport went off without a hitch however, the return trip was different. Our driver was an older gentleman who picked us up in the early evening of July 15, 2012. There were 5 people in our party and two other passengers got onto the bus. There was a youger couple, with a baby, that were waiting to get on however, the driver yelled at them stating he did not have room. He then became very irate when the female threw a hand up without saying anything. The driver then began yelling at her asking why she was throwing her hand and that he already told them that he had no more room. He continued to yell and was very unprofessional. As we pulled away, I noticed the female looking at the business number, on the bus, and started using her cell phone I assume to make a complaint. On the way to the lot, the driver drove in a reckless manner the entire way, speeding, taking turns so fast the some of the luggage fell, and not coming to a complete stop at stop signs. As a law enforcemnet officer for over 25 years now, had I encountered him while on duty, you could bet he would have been stopped and received a couple of citations and a called would have been made to your office. In the past, we have used Park Ride and Fly with execellent service. However with this driver, I can't believe you have not had complaints on him in the past. He really showed an negative image of your company.
First time we used this facility. Worked out very well, at a busy time of the year. Drivers were very helpful.
Everything went smoothly. The return shuttle was just pulling up as we walked out of the baggage claim area.
It was definitely a positive experience for my wife and I and we will be using you whenever we fly out of Midway.
We couldn't have asked for better service. Both shuttle drivers were very helpful with the luggage and very friendly. Check in and check out went very smoothly and the staff were friendly as well. We use your services every time we fly from Midway and recommend it to our friends and family members. Thank you for providing great service.
it was a great experience
I have used this facility a few times and have never been disappointed in the service. Very efficient, courteous, makes traveling much easier.
Easy to get to your facility with very friendly drivers. Thanks.
I have used you several times and have never been disappointed.
I was pleased with the friendly staff & easily accessible parking. All in all, both of my 1st trips (this week & last) were pleasant & stress-free. Anything thing that helps the whole airport experience be effortless is worth my patronage. Thank you.
I have recommended you to several friends, and I am very pleased with your service. Everyone is always friendly and efficient. I love knowing that my car is safe and secure! Thank you!
I have used the facilities before and am always pleased with the experience.
I always have been making my reservations through the web page but is has been difficult to find the log in screen. Menu seems to be geared toward agents and services rather than the consumer.
very pleased with the service,very short wait time for shuttle when returned,less then 4 min.
I have used your service twice before, each time it has been a seamless experience! You make traveling easy and stress free! Don't change a thing! Keep up the great work!
Excellent service, will be using it again in the future.
We were running late getting to the Midway area due to construction and traffic. We called along the way to let Park Ride and Fly know about our delays, and the woman on the phone was very reassuring, telling us that she would have a van waiting for us. Originally planning to be at the parking site at 3 PM, we did not arrive until around 4:20 PM. With all the delays, we were a bit stressed to be able to get to the airport on time for our flight. When we arrived at the parking facility, however, there was a van ready and waiting! On our return, there was a van outside the pick up area, without our having to wait at all! We were even more surprised that, when the van brought us back to the facility, that it brought us right back to our car! We have used other off-site parking companies at O'Hare and at Midway, so we were very impressed with the service of Midway Park Ride and Fly. Thank you so much!
Very convenient as well as friendly
Keep up the good work!!!
I have been using your facility for many years and have recommended you to many people. Only once, I had to wait a long time for the shuttle to take us to the airport. Your facility added extra free days to my account and was very apologetic. I was very happy with how they rectified the sitution.
We love Park Ride & Fly. I always feel confident that my car is safe. The drivers are excellent, friendly and helpful!
Easy to use, friendly staff, prompt pickups! Love your service!
GREAT!!!! I will use your services again.
Great service! Quick, efficient, friendly!
Your staff were very friendly and professional.
easy to find, easy to use, very impressed by the whole operation. will use every time i fly and recommend to friends!
I have been using your Midway facility for several years. Staff is very friendly and everything runs very smoothly. Very satisfied with the service.
I have used this facility before but only for a few days. This time I had my car parked there for 13 days--I was nervous about it. But when I returned (after 13 days of snow) my car was completely cleaned off and I was assisted in backing my stuck car out of the foot of snow it was surrounded by due to the weather while I was gone. I will definitely use this service again. The price, service, and promptness were greatly appreciated and I feel safe knowing my care is there.
Great customer service! The shuttle drivers were quick and courteous and the check out representative made a point to call me by name. I plan on using you in the future every time I fly out of Midway.
I did not go to the Airport. My friend picked me up from the parking location. The facility was very clean and secure. I was impressed.
I find that this is the most convenient and economically friendly airport parking experience anywhere!! I will be a customer every time I travel from now on!
For the capacity that the facility can hold, it has been a positive experience.
We were glad to be be able to park in a covered building. We were pleased with your company service.
We have used your services before and will comtinue each and every time we fly. The convenience of off site parking and knowledge of our car being in a safe place is the best. The gentleman at the gate last evening (3/8/12) should be nominated for employee of the month! All the drivers are polite and very helpful in loading and unloading luggage in and out of our vehicle. Thanks for the great job you all do!
I was hesitant to use your facility, but once there was very pleased that we did.
I HAVE USED YOUR PARKING AREA A NUMBER OF TIMES AND HAVE BEEN COMPLETLEY SATISFIED.
I thoroughly enjoyed my experience with Park Ride Fly. It was extremely efficient and a comfortable way to get to the airport and not deal with the hassle of parking my car. I would like to thank the attendant who was on duty after 9 pm on Tuesday 3/13, who jumped our car after the lights were left on for the duration of our trip! He saved us! Thank you so much Chicago Midway Park Ride Fly!
Great customer service by the booth attendant. She Is always helpful and friendly. The driver that drove us to the airport appeared hurried and needs help with his soft skills, not rude just hurried. He wasn't be friendliest of the drivers I've encountered there.
Great people working for you. Upon my return to Chicago I found my car battery dead. Your driver got the jumper battery and started my car for me (January 14, 2012 - 7:30 pm. -temp 15 degrees) All done in about 15 minutes! A big thank you to your people! Daniel Cullnan
Big, but friendly.
I love using ParkRideFly! Always convenient, quick, and friendly staff.
Absolutely excellent service by everyone.
We were very pleased with your service especially with our driver taking us to Midway for our flight. We had left a piece of luggage in our car & the driver drove my husband back to get the luggage & quickly drove him back to Midway. He was very nice about it. Thank you.
We were very pleasantly surprised with the effeciency of your service. We would diffinately use the service again the next time that we fly out of Midway. Your services were highly recommended by a friend, and we would, in turn, recommend them to others.
Hassle free all the way. Being a woman and flying alone at times I really appreciate that I can drive in, park my car and the shuttle comes to my car without me having to walk around alone. The driver picks up my bags and drops me off right in front of my gate, all the time friendly and helpful. Thank you for starting my trip off in a positive way.
I use Park Ride & Fly every time I travel. I have always had a wonderful experience. Great job on running a great/efficient facility.
Fantastic facility with excellent service and friendly staff. Absolutely no complaints.
Great service for airport travel. Easy and convienent and good value.
I've always been happy with your facility but this time it seemed to exceed my past experiences! My luggage was even put in my vehicle and I was then thanked for choosing you! Nice. When I was exiting, there were two cars in front of my and someone came RUNNING over, took my papers and directed me around the cars to exit immediately! Again, NICE!
It all worked out perfectly.
First impression was how wonderfully warm and pleasant our driver to the airport was. Wish I remembered his name -he is originally from Jamaica, if that helps.
I was most impressed that my car had been cleaned off since it snowed while we were gone!
Excellant service. Will now use every time I fly out of Midway
Quick and efficient service. A friendly and secure place to keep my car while flying.
My first impression was that the facility appeared to be in a run down neighborhood and a bit far from the actual airport. All of the necessary safe guards seemed to be in place, however. The trip on the shuttle was not long at all.
Very happy with the service, but the price seems to be rising and rising.
I called for the shuttle before I went to baggage claim. Waiting for my bags and still had to wait outside for 20 minutes before the shuttle came. My driver, for the first time ever, was not friendly and was driving recklessly. Had this been my first time, I would probably not use this service again. Since I have had such great service the many times before, I will give this location another try and hope that this was just a bad day.
Fabulous! Recommend you to all of our friends!
every thing worked out fine
We used this service for the first time in December 2011. We were very impressed and have returned for this trip and have a December reservation again this year.
Safe, well-lit facility. Friendly, helpful, and efficient staff.
Went super again! Thanks
Very handy, speedy, and convenient. We use whenever we fly from Midwaay -Chicago. Thanks,
Park Ride Fly apparently overbooked for Thanksgiving. Without warning, we had no choice but to leave our car with keys with some valuables that were in it, so that it could be moved to a parking place by your employee later. I can't say we won't use your services again, but this was a definite black mark on your operation. Up until this incident, we were quite impressed with PRF and have used PRF many times.
We are loyal customers of your services whenever we fly out of Midway Airport in Chicago and are appreciative of the service and the politeness of your staff. Even though we had 7:00 a.m. reservations we were quite surprised when we were instructed to park along the fence instead of a designated parking place. This was the first time this happened and we were quite concerned that we would come back to a dent, scrape or scratch on the car and fortunately, that did not happen. We will continue to use your service but just wanted you to know of our concern. Sincerely, Mike & Debbie Dill
Have used facility many times. Always good. This trip shuttle Drivers were especially friendly and helpful. Actually put bags in the car for us. Also appreciate indoor option and being dropped off first in that facility. Keep up the good work!!!
totally fine. would have liked to be able to park inside but it was full :(
You do a great job. It was our second time to use your facility. We would recommend you without reservation
Your staff are the greatest, I tell all my friends to park here. Thanks
I was pleasantly surprised by the services, facilities, and staff. I will definitely use PRF again.
My only comment is that I asked the woman at the Exit booth whether the ramp to I 55 NOrth was open and she said that it was. It was not. Not a major problem, but better to answer "I don't know."
Drivers were extremely friendly and helpful.
You do a GREAT job! I LOVE how you treat the people as well as help with luggage and right away give us a ticket of where our car is located so we can just give to the driver when picking up our cars! Your service is the BEST! THANK YOU SO VERY MUCH!!!
I have been using your services for several years now and I love the efficient, very helpful and courteous service I always receive! I never have to wait for a shuttle! Seems it is right there to pick me up to take me to the airport and right there to bring me back to my car! You are the BEST!!! THANK YOU FOR YOUR EXCELLENT SERVICE!!!! It is rare these days to see such service and I truly appreciate it!
The easiest way to find a parking spot and get the the departure area with the friendliest and most helpful drivers. I ALWAYS use the Midway PRF lot.
Very impressed. Everyone was nice and very effecient. Thank you.
I parked in indoor, covered and my clean car had pidgeon poop on it when I picked it up.
You need to be a little clearer about your location for 1st time customers.
Always great service
The shuttle was ready as soon as we pulled into the lot to go to the airport. We waited maybe 5 min at the airport coming back to our car. It was very convenient and well worth the price.
The shuttle to and from the airport was VERY convenient.
I usually fly out of Ohare and use one of the Park-ride-fly facilities there. This time I flew out of Midway, so I was unfamiliar with the facility. But it went as smoothly as always with you guys and I really valued the experience. It was quick, efficient and affordable. Thanks again.
I have used this facility several times and each time I have always been very pleased. Your website is easy to use. A confirmation email is sent immediately. As usual, on this trip your whole staff was pleasant, helpful and cheerful (maybe you could train some of the airline pesonnel!!) I have recommended your facility to several friends....they alll have be very pleased. Keep up the good work to all the staff.
I wish you offered bottled water for your customer when they are leaving to go home and a newspaper when they are heading to the airport. These are small cheap things that would enhance the client experience greatly.
Worried about the security of my vehicle. Felt much better after my trip. Need more covered parking, I would have started to use you last year if you had covered parking.
I love Park Ride & Fly - it's so convenient and reasonably priced. We use it every time we fly out of Midway and have always had excellent service. Thanks!
Very large and secure. Friendly service.
Quick, efficient and proffesional.
i thought this was great. I only stayed for 3 days even though i paid for 4 due to a change in plans. Not sure if I can get the one day refund. I got totally lost leaving !! was very funny !
I really appreciate being tol where there is an empty space and then having the shuttle bus there and waiting for me after I park.
Always professional and friendly. I have used other facilities and was not happy with the service. Your staff is always wonderful.
We love the service and the ease! One thing about the web site, We cannot get the 10% discount to apply to the bill.
I have used this service and this facility for over 5 years now and never had a problem. Recently the 'additonal costs' have really gone up making the prices on par with other closer to airport or official parking, especially when some offer 'per night' vs 'per 24 hr day minimum' offered here. Just my feedback as a long time user. I appreciate the courtesy of everyone working there and the ease of moving between there and airport greatly but the price hike is steep and not in proportion with the rising costs or service. I always recommend your service to people asking about parking at Midway.
very well organized and run
Do not like fees especially the "reservation fee" for on line service.
Service is great. prices is good. actual facility looks run down and messing but not really a big issue. Just a place to park car. Confused on the frequent user program and points earned and how to get updates. would be good to get notices. the report has tow different Park ride programs listed. One for midway , other general - show two different point values.
I was impressed that I was picked up and dropped off at my car. Very friendly staff. I've used 3 times so far. Had no wait time with bus ride to airport on all 3 times! I had to wait 10 minutes one time, 20 minutes another time and 0 min this latest time for bus ride from airport to my car. Very friendly all three times.
Midway park ride and fly has always been great, all the staff is always very friendly.
I first arrived, the shuttle drove away as I was getting my luggage out. HE WAS RIGHT IN FRONT OF ME! This is after of course, they parked me in a huge puddle of water! I would have moved to another spot but he was right in front of me! The second young man quickly came and got me, took me there alone and recieved a nice tip but the first one ought to be fired!
Everyone is so pleasant and accommodating. You folks make the to and from the airport so enjoyable. Keep up the good work.
I do not travel often but when I do I use your service. You staff is always professional and helpful. You make the beginning & the end of a trip very pleasant. I have used the Pipeline People Movers in the past, which was a nightmare from the beginning to end. You where the alternative and now the first choice for me. I recommend to to everyone I know is traveling. Thank you for providing a great service !
repeat user. always satisfied
Easy to get in and out of service prompt and courteous.
I am continually impressed with the cheerfulness of the staff, no matter whether it's the ticket person or the shuttle driver. The service is efficient and pleasant, and the cost is unbeatable. It's a wonderful service, and I sure wish there was a Park Ride & Fly at O'Hare! Great customer service!
Great first time experience! I will be back!!
It's a great service. I use it often.
I was impressed with how efficiently everything runs.
We have used the service several times are are very satisfied with the speed and convenience.
I've used your service many times and have always been pleased.
Needs to be enlarged. A little bigger parking spots would be nice too.
Was not helped when originally arrived at facility but upon return, the driver was very efficient,fast, and professional. Made up for the first driver who was slow to respond to help with our luggage upon arrival.
Very efficient and well organized.
Easy to schedule your reservations, friendly staff, efficient in every aspect from beginning to end. We will certainly use you again.
Efficient, friendly, prompt,
Quick efficient professional service!
This was a very pleasant experience. I have nothing but positive things to say about the shuttle drivers. They are the most courteous and helpful gentlemen. THANKS FOR THE SERVICE!!
As always, excellent customer service!
The shuttle van needed cleaning on the inside.
Great customer service.
Excellent pick-up and delivery service. A second driver followed me on delivery to parking lot and cleaned the snow off my car - WOW! Great job by all!
Smooth and easy. Painless process. So nice to be a customer. You hire great staff!
Always a wonderful experience. One suggestion: On this last trip, coming from Chicago, I was to fly on Porter. Usually the driver drops me off in front of the Porter entrance. This past trip,all the passengers were dropped off together. I had to back track my steps and luggage. Next time, please drop me off at Porter.
Everything far exceeded both mine and my husband's expectations. He was pessimistic when I first booked it, but as we pulled out of the parking lot after our week was up he said "we're definitely using this place again." Thank you for making travel a little easier!
noit my first I've been parking here since you opened
I've used this parking facility the past 4 times I have flown out of midway, always good service, never disappointed. Will use for sure in the future. Easy to get to off of the Eisenhauer Exp coming for Indiana.
Great experience, once again. Was so glad that our ride was waiting for us when we returned to Chicago so we didn't have to wait in the cold!
I've used your space many times. The pick up from the airport this time was especially great. My flight was delayed, I got in at 2am and the shuttle driver couldn't have Been nicer. He even cleaned the snow off my car for me! It had been a horrible trip and he made it a nice ending. I don't know his name but it was 1/31/13 at 2am. The cashier was also extremely nice. Thank you for having good people working for you. I'll be back!
I've been parking here for several years. I travel alone and feel safe in parking here.
Very helpful and quick service.
I have always had a good experience at your facility. I have stayed several times and had a problem with this stay. 10 gallons of gas were removed from my car during this stay. I had filled my gas tank on the way to your facility and noticed as I returned home of the gas missing. I do not expect anything from you I just wanted you to know. I just saw this email so I did want to let you now. I appologize that I did not send thi earlier. I also have tried to register my stays to your parking program on my earlier stays; however, I have not been able to figure it out. Thank you, Christine
reserved covered parking- when we arrived, was told none available..ended up parking outside. if you have my e-mail address, why was i not contacted the morning of my trip and notified? very disappointed,
I always use this facility when traveling. Very courteous people and great manager!
Great experience, shuttle drivers are very courteous and helpful!
Always easy and efficient - I am a frequent user and would recommend to anyone.
Quick, convenient and courteous. Good to see Frenchy feeling better. Best of luck to him in singing competitions. He's great ! I have recommended your service others that have also had good service. O'hare park ride fly is a different story
Ease of using your facility.Friendly personal. Speed of service very good.
This is the only way we will park at Midway. Fast, convenient and always consistent. Keep it up! Have recommended you to MANY people
Have used many times, always quick and efficient
Very good for my first experience.
First impressions were great (several years ago), but this time was a disappointment.
It was great. So easy and everyone was friendly and helpful.
Overall my experience with Park Ride & Fly has been nothing but excellent. The staff is courteous & the drivers very helpful & personable. I had difficulty reserving on line - could not access anything after STEP 2. mAY HAVE BEEN A WEB PROBLEM THAT DAY.
Like the service--convenient and friendly.
Very user-friendly, prompt, polite. Will definitely use Park Ride & fly again! Thank you!
Love your facility!!
I was referred to you by Heidi and Jeff Bernhardt if they get credit. Didn't seen any place to enter how I heard about you, so I am entering it here.
It had snowed quite a bit and it was nice that our car was brushed off. : )
I will continue to send my valued clients to your facility. I enjoy Midway much more than Ohare- but unfortunatly I fly mostly out of Ohare.
I think that the facilities are just right for travelers who must leave their vehicle in someone else's care while their away.
It was a care free, easy way to travel. Thank you!
Very friendly and helpful staff!!!!
quick trip to airport and economical
Always use you -appreciate your friendly, efficient service.
Great experience-- only issue is i wished i would have used you in the past!
aworked out great would use again thanks
I don't really understand my charges -I used the facility for 3days and 1 hour and was charged for four days. That seems ridiculous so I answered #7 tentatively
Only place I ever park is your facility. thank you
Convenien location, easy to find, close to highway 55
Every thing worked our as I expected I have used your services in the past and will use them in the future
We've used your services before and were very happy. Will continue to use this service. You made this very easy. Thanks.
Easy to get to, and out of. Shuttle drivers were friendly, and checking in and out was a breeze.
As always very good service from everyone.
The driver didn't want to step out of the van, I had to hand him my luggage.
I was very pleased with the service and all of the friendly staff. I would highly recommend this Service to anyone flying out of midway. Bravo to you all good job!
efficient,fast on website I would like to easily access my reward points, also it would be easier to make one reservation and subtract reward or groupon rather than making 2 separate reservations for both
Excellent service and most convenient.
Very friendly staff at the lot and on the bus.
This is the third time I have used this location this summer. Each time I have been surprised at how long it takes to be picked up at the airport to return to my car. Previous to these 3 trips, the time waiting has been minimal. Now it is closer to 15-30 minutes after you call before a shuttle arrives. The check-out clerks are very friendly and always seem to have a smile on their face, no matter what the time is.
This is the greatest, easiest, most pleasant service about traveling. You make everything so easy.
The staff were all very friendly,courtious,and pleasant.I always feel welcome,and appreciated when I park at this facility.
Wonderful service. It made our trip so much easier. Shuttle drivers were very friendly & extremely helpful especially when we forgot one of our carry ons & had to go back to get it. Keep up the great work, you make our travels so much better.
Returning customer BECAUSE of the friendly service of everyone I have come in contact with at the company.
How busy yet well planned & efficient it was
It was a very pleasant experience. We were very satisfied with the service and the staff was very friendly.
As a long time user, I find it to be a well run operation
My return flight last night was 3 hours late because of heavy snow in Chicago. In spite of that, your van was right there waiting when I walked out with my luggage and swiftly returned us to your facility. I was concerned how I was going to get my minivan dug out of the snow, and I had only just started when one of your employee's pulled up in a truck and jumped out with a big snow scraper and proceeded to remove All the snow from my vehicle. And then said he'd wait while I tried to back out in case I got stuck and needed further assistance. I offered him a few dollars for his efforts and he politely declined and said that wasnt necessary . I was greatly impressed with this level of service. I've used your facility many times and have always had positive experiences. You have an extremely well run operation.
The driver I had on my trip from the airport to my car was exceptionally helpful and nice. I would recommend your services just because of him. I wish I had noted his name. He was driving on 1/29 at about 1 pm.
Don't like the fact you charge a fee to make a reservation.
Our driver on the trip home from the airport was a great entertainer - very talkitive and even broke into song for us - Ritchie was very personable and a good singer - nice break after a 4 hour flight - the facility as always was accomadating - have used it before - will use it again - and will recommend it to friends
We always enjoy using your service.
Clean, safe, efficient, friendly
Love the frequency and service of the shuttles and the staff. Keep up the great service!
All the employees were friendly and helpful. Your facility is large and I was glad about the quick service. Thank You.
parking lot is confusing and crowded. Liked being able to text message for pick-up at the airport
Aaron our driver on return was great
We have used Park Ride and Fly for all of our trips and we never had a problem. Thank You for your great service
This is the second time we have used your facility....very hectic time flying over Thanksgiving and we were so impressed with everyone. I wish I could remember the name of the gentleman who took us AND picked us up from Midway...he was wonderful! Everyone was great. We will definitely recommend and use again. Thank you for the great experience...we know it is not always easy!
DID A GREAT JOB!
First time we used this service and will again. Very impressed.
Your team does a great job. Pleasant, helpful, prompt. Thank you for your service!
Excellent staff at midway!!!
very good sevice
Your telephone rep was friendly, helpful, efficient; both shuttle drivers were also extremely polite & helpful; the check-out rep was also very friendly & efficient. I was very pleased, and will use your facility again!
nice facility; very good drivers and service.
It was very easy to use
They are great. We were in a hurry that we forgot to close our car window and they covered it up to protect it from the weather and saftey. I would definitely recommend you guys to friends and family. Thanks, Tammy L.
I have been using ParkRideFlyUSA.com for approximately 7 years so the first impression is definitely gone. The employees are always friendly and right there to help you. I have rarely had to wait even 5 minutes for the bus when returning. Almost always the bus is outside the door waiting for us. The web site always seems to throw me for a loop getting to where I can enter my reservation with my frequent user account. Eventually I get there but I think it could be easier.
Midway Park Ride and Fly is our preferred company for parking when flying out of Midway Airport. It might be helpful to let customers know of the Central Avenue ramp construction on I-55 so they can plan their route to the facilty better.
I recommend this facility/service to everyone. I use it regularly and have always been very happy with it.
Perfect. It was the first time we used it and I will always come back
It was wonderful. The driver cleaned the snow off of our car upon arrival back in the facility. That was so special and unexpected.
I expected a much longer waiting period for both the return and arrival, I was pleased that both were very fast and efficient.
It couldn't have been better! Excellent!!
efficient and helpful
The service was great. I will definitely use your facility again if the need arises.
Everyone was fantastic!
I Would like to thank your drivers for there assistance with my husband who is visual imparied. they were very helpful in getting him on and off the bus. thanks again.
Have already recommended to several friends and colleagues.
very efficient, professional and friendly.
A very secure site to park our car..........
I appreciate the convenience & ease of parking and getting to the airport. I also like the comfort of knowing my car is safe & secure.
Very pleased with everyone and the parking facility.
This isn't my first time using this facility. I ALWAYS use Midway Park Ride & Fly when flying out of Midway. I have recommended this facility to many of my friends who have used it.
Always a pleasure
Please note that we weren't helped with our luggage simply because we had backpacks. The driver was helping others and I know he would have helped us had we been carrying suitcases. This was so quick and efficient, although we arrived at 4am and returned at 9:45pm, so the airport and roads weren't too busy. All in all, I was a satisfied customer and would use/recommend your facility.
Convenient, clean, and reasonably priced. What more could you ask?
Wonderful. I'm a regular user and will continue to take advantage of the courteous, professional service you offer at competitive prices.
you guys do a great job
We have used your facility before & will continue to do so. We especially were impressed on our return---we had 8 inches of snow and our driver cleared the snow from our car. Also because our flight was delayed by 10 hours, we thought there would be an additional fee. We were pleasantly surprised that there was not! Thank you!
Very disappointed that after I got home from my trip I noticed that it appeared that someone vomited all over the hood of my Jeep. It took a $18 car wash to get it cleaned off. I thought that the premium inside parking would provide added security and protection for my vehicle - evidently I was wrong!!!!!!!
I have used ParkRide&Fly before. My issue is that the price and the add on fees has inceased significantly. I was considering another facility, but the agent who booked my reservation did find a discount that I qualified for I was satisfied with the discounted price and would use this facility again if I still qualify for the discount.
We have never been unhappy with your service and efficiency.
I've used your services before. I wouldn't have used it again if I wasn't satisfied before.
easy - stress-free - reasonably priced - efficient
I am a return customer and your facility has always been the same- easy to make reservations, friendly and efficient staff and an overall great experience. Frankly, anyone that drives to the airport and doesn't park at your facility is making a mistake.
We were very pleased with the experience. It was clean and the attendant was courteous. The shuttle drivers were most accommadating, "Don't lift that, I will get it for you". Took our luggage to the outside check-in and on our return, drove to the car and loaded the luggage into the car. I was so, so appreciative of this service. I have and will continue to reccomend your services! Thank you for this personal response from your company. Makes you feel like you're not just a number!
Really looking forward to the possibility of a dog kennel
Great job - again
You folks always do a great job - nothing different this time.
Great job as always
I have used your facility for 5 years, good service, polite staff, it's all good.
I love your service!!!! No complaints... flawless, quick, and painless! THANK YOU!!!!
Facility was good, as always. I like the way you now enter the covered parking. It had been several years (at least) since I parked there and it is better now. I was surprised at the fuel surcharge and the reservation fee, particular the latter. It may have been there before but I don't remember it. But it was disclosed when I made the reservation so I knew about it up front.
Very professional and customer oriented service
Longer wait at terminal than usual
No help with luggage for me or and grandma with stroller and grandchild
I already completed a survey. Your business is great rate your place a 12. Thanks Nancy M. Miller Have no pet
easy to get to and friendly!
runs like clockwork
I don't know if I would have stopped at your facility if it had not been recommended to me by a friend and I had already paid online but the service was very prompt and courteous and I will definitely use you again. I especially like that your location is so close to the expressway so I don't have to drive in the airport congestion.
Perfect service as usual!
I have used your services many, many times; however this last time was a little disappointing. When I arrived the cashier told me to drive to the end of the lot and the shuttle would pick me up there. I parked where she told me to park and I stood by my car waiting for the shuttle for over 15 minutes. When it finally arrived the driver did admit that he forgot that I was back there. Needless to say, my luggage missed my plane and I had to wait 5 hours, at the airport in Atlanta for the next Southwest plane to arrive from Midway. I am making an overnite trip to Columbus on this Friday and I will give Park, Ride and Fly one more try.
I am very comfortable in using your facility. The service is very good and dependable.
Well marked, easy to find. Great service. We were picked up quickly by shuttle both in the lot and at the airport (Midway). Drivers were friendly and helpful. Check out leaving lot very efficient. Would definatly use again and recommend to a friend.
Clean and organized
as always very pleased with entire experience
Easy to find, clean & well-run
The area is kept neat and clean the help with snow removale is truely appreciated. I have had both battery problem and misplaced property resolved quickly and to my benifit. I will continue to use you service.
Was the first time I used your service and I was very pleased with the convenience and ease of the service. Thanks again.
I normally park closer to Midway such as 55th however this location is not too far and I also was able to use a coupon which saved me 1 days rate, great savings and incentive to park here. Staff was friendly as well as professional.
Quick, efficient, friendly, convenient. The driver even helped us clean off the snow from our car!
everything was perfect as usual
As a person with a disability, I feel the drop off and pick-up at the airport to be exceptional and prompt. Thank you! I will recommend this service to others.
Excellent; just as expected.
Always a pleasure to park with you when flying at Midway. Did not find AARP rate listed on website...had to call before finding out discount was available.
Very organized and efficient.
I have used your service at least 30+ times in the last few years. Its always on time and dependable. Keep your rates reasonable and I will always use your service.
All employees were very pleasant to deal with.
Nice, pleasant drivers and very easy service to use.
The staff was courteous. The shuttles picked us up promptly to get us to the airport (which was very good since we were running late) and we were picked up promptly upon our return (I used the text method to inform ParkRideFly of my arrival).
Very efficient service.
Clean and Professional
Great service I would definitely park in this lot again. When we arrived, the shuttle was right there to pick us up and arrived at the airport in no time.
We were very pleased with your parking facility. We had a dead battery when we returned from our trip. The bus driver called someone and within 10 minutes, he jumped our battery and we were on our way. Very pleasant employees and very prompt service!!
Very good experience. Well run and easy to use.
facility was gated, shuttle was waiting for us when we arrived and picked us up promptly after we returned. shuttle drive was friendly and helped us with our luggage.
My only complaint was the amount of dirt on my vehicle when I returned. The exterior was completely coated with dirt.
They were really friendly and the shuttle picked us up from our car right away to bring us to the airport.
Was very pleased with the service he even brushed the snow off the car.
Your service is superb
Overall pretty good, but no assitance with luggage on my way to the airport. Either while getting on or off the shutttle. Polite helpfuly driver on my way back.
Great experience as always!
Every time we have used your lot to park we have been VERY SATISFIED! When I hear people talking about flying out of Midway I always suggest to use your Park-n-Ride lot. I tell them it is SO easy & affordable!
Staff were friendly and courteous, overall service was excellent!
When we drove in, someone greeted us with the correct papers and directed us to the parking area. Upon our return at the airport, a van was waiting for our arrival, on a very cold blustery day. So nice to see your van already there. Linda
Everything went well, will be using your facility again and booking it for others as I'm a travel agent. Thanks!
First time using your service. It went perfectly and I will use it again.
Very good and efficient experience.
easy and quick with friendly, helpful shuttle driver
The van driver upon my return provided me with exceptional service. I had left my car's interior light on and returned to a dead battery. The driver took very good care of me and my dead battery in a timely manner. His attitude was kind,caring,and very professional! It was the best service I've received at any type of business in a very, very, long time. Thank you very much.
On the way to the airport, I forgot my Hockey tickets. Just by chance we were meeting another one of your vehicles on Cicero, and both drivers stopped and we caught a ride back to my car. The driver went out of his way to get us to the airport on time. Your drivers should be commended for a job well done. On our return we did have to wait 15 minutes for a bus, not sure if that is normal.
Efficient and friendly
I paid to park inside so that my vehicle was protected from the outside elements and I understood that indoor parking was the first drop off upon return. Instead, our driver decided that he was dropping off all the outside people first and us last. We had to sit on the shuttle for all but one other stop outside the building. Policy is policy - if you're supposed to drop off the indoor patrons first, then just do it.
We find locating the parking site we want challenging...still getting used to the new website so it will hopefully get better with time. It would be nice to be able to save MDW as our selection, to be retrieved when we need to make reservations.
Very orderly. Drivers were pleasant and insisted on handling our bags. Would be nice if we could text to a number and they text back the number of minutes until a shuttle arrives. We left the airport and the shuttle drove off just as we were walking up. But the wait for the next shuttle was not long at all.
We are very satisfied with our experience with you and would use you in the future.
This is the first time we have had to wait longer than usual for the shuttle back to our car. Guess we are spoiled by your usually very quick service.
Very easy to use, friendly people and I felt my car was safe
This is the third or fourth time we used your services. We have always been satisfied with the service.
I decided to try your facility after a business trip in early march. I saw 3 of your buses come by to before your competitor came to pick me up. Your my vendor of choice now!
The midway location seemed better than the o'hare location. I felt it was much quicker and we didn't have multiple stops.
****I didn't have luggage so that should be a N/A
Very efficient and helpful.
Use it every time I fly out of Midway!!!!!
We have parked with you several times. The most amazing part is we have never had to wait for a pick up at tha airport. Someone is always already there!
The shuttle service is always IMMEDIATE when we're going to or coming back from the airport. The most amazing thing is walking out of the airport with our luggage and it's already sitting there. This will keep us coming back to you forever. It's also good that you have specials and that we can earn points for free days.
So handy. Even faster than parking directly at the airport, I bet.
very eager to please
We have used this facility numerous times and as always we received great service. After a 50 minute wait in Ft Lauderdale for a shuttle that didn't appear we appreciated the efficient service at Chicagos Midway and only a 10 min wait. We will definitely return and recommend your company.
Very busy when we arrived and a space was not available immediately. They had us park within 15 minutes and immediately had a shuttle available. The spot we had wasn't a typical spot, but due to the busy time, they made it work and we were able to get our car out ok when we returned. Pick-up was quick and impressive check-out system. Overall good experience. Thanks!
Large facility with plenty of parking. Was picked up by the shuttle right away after parking my car and arrived at the airport quickly.
was very dissapointed this time as we had upgraded to a covered parking spot. when we arrived they assigned us an outdoor one and then we told the attendant we had indoor so we proceeded there to only find out two spots were left in the entire garage and
I use your facility constantly, and that won't change. This trip was a bad experience. First, when I arrived (and running late due to traffic) there was nobody in the booth. I took ticket, drove in, and sat outside the trailer honking until someone came out. I had inside parking, so she told me to just go in and she would send someone. I waited inside about 10 minutes, then finally took my luggage and walked outside and down the ramp until I found the van. Driver was very apologetic, and as always, quite helpful. Heavy-set gal working booth on 3/4/12 mid-morning...can't say anything good there...bad customer service representative!
The service is very efficient and helpful. We will definitely use this parking facility again.
Quick and easy!
I love that I could book and pay online. Very quick pick up both at the facility and at the airport. Definitely will book again in the future!
I've been using your facility for years and see no need to ever go anywhere else.
We found it convenient and very reasonable rates. The service is fantastic and very effecient. I have referred you to other members of our family and they have used your services as well.
I did have to wait slightly longer than I was comfortable with when dropping of the car but I made it in plenty of time for my flight. On the return the wait time for the shuttle was zero. Excellent service !!! Thank you !!!
We are long time customers and the service is always great
I had no bags so the choices only allowed me to say no...but it was really not applicable
Friendly, courteous and quick.
Easy to get to, well marked. The facility was recommended by a friend who travels quite often, and is particular about services. It exceeded my expectations.
I've been using parkridefly exclusively for the last couple of years. Nothing but the best service and quicker and easier thAn the airport lots.
Very organized with friendly staff
Very friendlyattendents and drivers were both very helpful
At first we were surprised cause there was no room in the indoor facility. (I prepaid so I assumed I had a spot available) but they did take care of us professionally. I was still a little reluctant to leave my keys.
did have to call twice to get picked up from airport, waited about 15-20 minutes which is something that has never happened to us before
very clean and professional.
This is actually the third time we have used it. We found the service very efficient and convenient and would use it again. The pricing also seems to be a bit more cost effective than other local options.
I love the convenience, speediness and professionalism of your services. I comfort knowing my vehicle is safe in your care at the fenced in lot. Your drivers are always courtious and friendly - at all hours of the day and night. Thanks!
We've never had a bad experience, having used your services repeatedly for several years now.
We have used your service on numerous occassions and have always been pleased with the service. We have recommended it to many of our friends and family. This trip we had a free day because we a completed punch card from former uses. When I called your customer service rep before we left town I was advised to book all of our days and then we would get a credit for the punch card at the parking facility. When we checked in at Midway the attendant said she couldn't help us, but a manager would be able to help us when we returned. There was noone there to help when we got back. I was not pleased with the misinformation we received over the phone. The attendant said we should have booked one less day. It would have been nice to know that in advance. Also, are you still using the punchcards, because we did not get one for this trip.
The driver that took us to the airport drove like he was qualifying at a Nascar Race. We had heavy traffic which I consider typical but he kept "taking shortcuts", cutting people off, and laying on his horn most of the way there. Very unprofessional.
Very excellent service !
This was my first time using ParkRide&Fly and everything exceeded my expectations. I will use ParkRide&Fly whenever I have the opportunity.
very easy to find, park, and the bus was right there to pick me up!
Very well organized, prompt, and friendly
unusually friendly and helpful people. very refreshing in today's world. they definitely don't work for the city.
Very good, I will use them again. The only problem I had with your indoor parking was that a lot of the doors had missing / broken panels and when I returned for my truck, there was frozen watter all over the front of it and frozen water surrounding it. When I went to get in I almost fell.Next time I would look for a "whole, closed" door.
I LOOK FORWARD TO HAVING FRENCHIE AS OUR DRIVER. IF HE'S NOT THERE, THAT'S OK THOU. What I don't like is the disorganization outside the airport. I called yesterday to be picked up and waitied in line when a family cut ahead of us and several others. Before we could say something, they were on board and we had to wait for another driver. This is not the first time it has happened. We saw a similar service and we wrote down thier number. When we travel to Florda next month, we may have to try them.
Over the past few years of using the facility at Midway Airport have recommended the option to several friends/relatives. Appreciate the convenience and the pricing.
Very good sevice.
We've used it before. My husband used this facility on business trips. I found a coupon for it in the Entertainment Book. Traveling by air causes me to have "High Anxiety", worse now with all the TSA goofiness. Your service helps to reduce the anxiety at least a little.
Quick & easy. Had no luggage.
We could not be more pleased with our first experience at Park and Ride. This is our first trip from Midway and may well be the first of many. Thank you.
We could not be more pleased with our first experience at Park and Ride. This is our first trip from Midway and may well be the first of many. Thank you.
Easy to find! With pre-pay on-line, easy to exit! Service was great!
Use it as often as possible--I like building points, so I can park free or little cost when I fly out of Midway on vacations.
I have used the same lot before. It was what I expected.
I have been using your parking facility for several years, and spent over 1000 dollars on the parking itself. It has been mostly good. But yesterday I was not so happy. The driver (I tipped him before) picked up about 7 people from the airport. I am the only one has indoor parking. But it turns out I am the last one to get my car. He almost drove the whole parking lot to send everyone else to their cars, and I waited for more than 15 minutes to get my indoor car. I have been using indoor parking all the time, the only reason is to get my car earlier, even in summer time. I was not happy, but I still tipped him, I know it is not that easy to be a driver. All I want to say is you should make your policy clear to everyone, that whoever park indoor should get the car first, is that right? If you never mentioned to your drivers, would I take back my complain. I will still use your facility next time, but I will see what happens then.
The whole experience made my trip worry free. I was travelling alone.
Even though we traveled during spring break and the lot was very busy/full, the service was great! I was traveling alone with 6 kids and they handled all my luggage in both directions. Love that I could text when we arrived and the van was waiting for us outside! Definitely will park there again!
Great people working there. The driver of the van was very helpful. The person who greeted us when we got there was pleasant as was the person who checked us out. The only comment would be that both people in the booth (coming and going) weren't as exp
Quick, efficient, safe.
Very nice and attentive.
Always a great experience.
All staff were very friendly!! Everything exceeded expectations.
Better than the other lot I was using. The only thing that was odd was when I was trying to pull into the lot, two employees were talking and blocking the spot where you pull up. They apparently needed to finish their conversation before the one standing in the way would move so I could get into the facility. (Note on luggage - didn't need assistance, so that's no problem.)
Efficient & easy to use.
My first impressions were created a several years ago....THATS why I always use your services! I love your company!
Very user friendly
It was so much easier to get to the airport using your services. I have used othe remote parking companies before and it was inconvenient and I was worried about my car. Now we are actually choosing to drive and park rather than get dropped off by family.
Your help is always friendly and courteous and that is why we keep coming back.
I very much appreciate being helped with getting my luggage in/out of my car and into the shuttle. It is at times a life saver for senior citizens or those of us with disabilities. Thank you
The facilities are just what we expected and he services left us with no issues. It was just as we had expected.
Being a first time user..I was impressed with how efficient your service was !!!
Busy! Glad we had reservations.
The staff is always friendly and helpful
I was very unhappy with not bring able to reach anyone to pick me up aftery flight landed. I have used your parking facility many times and have never had this issue before. Maybe I will take the bus next time.
Since we started using Park Ride and Fly we have been very pleased with the services.All the employees,in the booth/shuttle drivers are very nice and helpful.You have a great group. We have alreaady recommended Park Ride and Fly to other friends who are flying out of Miday
every thing worked out very well-shuttle was right there both ways and we were picked up and dropped off by our car-thanks
I had to ask driver to do something for me and he did it. No nothing bad but he had to check my car after dropping me off.
Your services are the greatest thing since "sliced bread" as the saying goes. I would choose no other way to start any journey because your services make it so laid back. I have already referred your services to many other people.
I have used your facitity many times and I have been very pleased. However, last night on my return trip, I was dropped off at B65 and my car was at B84. Since it was 9:p.m., I was a little concerned as I walked the parking lot at night looking for my car. Maybe the drivers could be a little more careful when they write the numbers on the cards. Thank you
I love the no hassle reservation and check out system.
I WAS VERY PLEASED WITH THE SEVICE WE RECEIVED. MY ONLY COMPLAINT WAS AFTER I RESERVED A SPOT AND PAID FOR IT I THEN RECEIVED A DISCOUNT TO US BEFORE MAY 31ST??? WE DON'T TRAVEL BY PLANE THAT OFTEN TO USE THE DISCOUNT. IT WOULD HAVE BEEN NICE TO USE IT ON THIS LAST TRIP. THIS IS THE SECOND TIME WE HAVE USED YOUR FACILITY, BUT IT'S BEEN OVER A YEAR. OTHERWISE WE WERE VERY HAPPY WITH OUR SERVICE
It was great. This was the first time we booked online and it was perfect as well. We love your service. Keep up the good work!
Easy and hassle free
Great Job, Thanks
When I arrived to park my car at around I believe 6A the person working was sitting in her chair sleeping. Had to honk my horn to wake her up and get her attention
Driver was very friendly
always great experance using your services
I've used your facility several times and I feel that my car is safe & protected there. Very convenient location & love the online registration. No complaints.
Used you many times and will continue to use you and let others know.
Reliable and quick.
Friendly Helpful Convenient
As usual a great experience. Reccommend you all the time.
This is so much better than airport parking that it would make me sad to ever have to go back parking there.
Great service, I have been parking here for years!
Inside parking left the car in a filthy condition. Bird droppings and heavy dirt. Looked to be cleaner outside than in !
It's the easiest, most efficient parking at any airport I have ever used. We were picked up and on our way home in 15 minutes. Fantastic!
Your service was "first class". We will definitely use you again!!
Excellent staff and service
It is a great place to park your car for the price. The few people I seen where friendly and helpful. Thank you.
Staff is helpful and friendly. Especially your drivers. I was a little surprised with your $3.99 reservation charge. I have never paid a reservation fee. I might have to research other parking facilities for the next trip.
Every personal encounter is perfect, friendly, professional. Your employees seem happy, how do you do that?
We were immediately impressed with the cheerfulness of your employees. They really seemed to like their job. We would rate your business excellent and would refer others to your park and ride. We really wanted to express these impressions to your compa
Very effecient and friendly service.
If anything, I was the cause for a small delay. However, the reason was due to the advertising on the back of your shuttle. The paint scheme completely covered the rear of the shuttle and said only 'Southwest.com'. Thus I did not recognize the shuttle when I looked for it. It might be helpful if you cropped the 8 inches off the top and placed your "Park, Ride, & Fly" logo there. Thanks a bunch. You really provide a service!
Excellent service on a very busy holiday weekend, well done!!!
Very good; easy.
Excellent service and well organized.
Great service and accommodations
Much faster than the service I use near O'hare. A better process/experience all the way around.
I'm amazed at how easy parking at your facility was! from my arrival to departure experience, the staff were fantastic! very helpful, polite, and professional. I will definitely use your facility in the future and I'll refer friends and colleagues to you as well. Thanks for making this an enjoyable experience. Debbie Striejewske
we have u8ed park & fly every time we fly out of MIDWAY.THE LOCATION IS CONVIENT. Shutles are timely and clean. Parking is limited during the hollidys.I have refered Park & Fly to several friends and they like it
It was easy to use and we were greeted by friendly staff.
I have used your facility for years and have always been completely satisfied!
Thanks for the wonderful customer service provided!!!!
I had reserved the indoor parking and they parked me outdoors. I was in too big a rush to change things at that time due to the plane takeoff time, so I left the truck outdoors and was going to ask for a partial refund at checkout. It was in Chicago and
The whole process was very easy.
THE EMPLOYEES WERE VERY HELPFUL AND PLEASANT.
Very impressed and will use your services agian.
My car was parked in but they quickly were able to get it out.
Great service - both on the way to Midway and return to the parking lot. Did not have to wait at all. Van was there as soon as we walked to the baggage claim and ground transportation area. Highly recommend!
I have been one of your best customers and have recommended your service to many friends over our long association at Midway ParkRide and Fly. This trip I was disappointed by the condition of the inside parking accommondations - it was difficult to find a spot that wasn't open to exteriior elements, and interior parking was shabby. I am no longer comfortable recommending it. On return, the driver passed by me by although I waiving to get his attention and had to walk with 2 pieces of luggage to the furthest location in the area to board. Honestly, this was really disappointing. I'm going to look into other options.
It has always been a great experience. That's why when I fly i always come back!
Striping and numbers on pavement worn.
Was extremely easy and a very pleasant experience.
love, love, love it!
Great, as always
Great, great, great!
The first time I used your service, I was impressed with how easy you made it to park and how you organize the pick up at my car.
Excellent service! Very easy to use website. As a woman travelling alone, I feel very safe in your lot late at night.
Great red carpet service both ways.
I would'nt park anywhere else! You're the best!
Didn't use your online reservation system because it can't give us the military discount, but the woman on the phone was nice.
Never having done this type of service while travelling I have to admit I was a little skeptical. No more! What a way to travel! This adds another option for us when we plan future trips. Your company makes it so easy to get information, make reservations, and access your services.
Great prices, no hassle
U had trouble parking a large pickup truck, a better description of where to park in row I by the building with a overhang where all the other trucks seemed to go would have helped me. Thanks,
Clean well organized and well lighted
Very pleased with the entire operation. Would definitely use you again.
Efficient and direct instructions.
Your company is the best!
I could not ask for better service. Staff friendly, helpful, nice, there to assist. Very fast, dependable service and at a great rate. I was pleasantly surprised by the flawless service.
Just started using you facility in April 2012, have now used it 4 times in 6 weeks and I absolutely do not have a need to use any other facility. Your services are 2nd to none all the way around. Friendly, courteous, respectful, knowledgable people. My car can be parked inside and is safe, one less thing for me to worry about in my travels!
very close and convienent to the airport
Staff was friendly and courteous, did not have to wait for driver to pick us up from airport:)
One small thing I'd like to mention is the shuttle passed me up while I stood outside with my luggage. It was dark, around 5:00am and freezing. When he picked up the other passengers and came back around, he passed me up again! My guess is the attendant on duty let the driver know to get me because he came back around. He was friendly and apologized and helped with my luggage. Other than that small confusion all was great. I'd definitely use your service again and refer it to friends. Thank you.
Very easy service to use. Convenient and inexpensive place to park when going to the airport
Everything is always so quick and easy at this location.
Everything went fine. Other times I have had drivers that helped with baggage, one even swept off the snow from the cars, but this time neither driver offered to help me with my baggage, which would have been nice since it was snowy.
When we drove up I thought at first this doesn't look so safe, but then I looked around and it looked just like most parking lots and it was fenced and the attendants were very nice and our ride was there right away. When we returned to Midway I called the number and someone was there to pick us up in a matter of minutes. We were taken to the car lot and the driver was courteous and all went very smooth. Until we got in our car and it wouldn't start! I was ready to panic but I called the number I called before and a woman said don't worry someone will be right there. And he was. He jumped our car and there was no hassle and off we went. We had almost a two hour drive and we didn't have any trouble with the car. I would definitely use ParkRideFly again and recommend you to my friends.
The services are great. The facility is good.
We used ParkRideFly once before and will use it again. The only suggestion I would have is for better signage on where to stand outside the luggage claim, but I'm aware that the airport might prevent that.
Very efficient, positive, and helpful.
Very impressed with the customer friendly attendants and drivers. Have always received good treatment and that is why I continue to use your facility for my trips.
I have one concern that I wanted to bring to your attention. I had booked my car reservation ahead of my arrival date of 4/5/12. When we arrived on that date, there was no where to park and we had to double park and leave our car keys. My husband was not happy with this procedure. I thought prebooking would have guaranteed us a spot and made this whole process go quicker.
Cheap & Easy! Thanks!!
Diver Brian Lawrence was very helpful. It tok me a little time to find him at the airport as the luggage door4 and outside door 4 are not the same. But he was still waiting when I found him .
We love your facility and your superb service as always!!
Overall very easy to find and use!
Love your service!!!!!!!!! It's the only way to go when flying out of Midway.
Absolutely great service! Your drivers are terrific and when we arrive back at Midway, they are always already there!
Use it every time I fly Midway!
always top notch professional service.
efficient with friendly staff and competitive pricing
Very good. I will always u your park and fly.
Everything went very smoothly! Shuttle both ways was waiting for us...absolutely no wait time. Would definitely use again next time I need to park remotely long term.
Had a little bit of a wait for the shuttle upon our arrival at Midway, but otherwise, a very positive review.
On our return waited long time for pickup
The driver was at the back of our car to get the luggage before we were even out of the car! Great. When we got back, the van was already at the airport waiting for a group of us. Great service. Thank you.
Friendly staff and easy to find. Have used on multiple occasions and will continue to do so.
Easy to use, staff was very friendly!
I have now used your services several times. The fact I keep coming back says it all.
First time using ParkRideFly and had a great experience. Shuttles were onsite both going/returning from airport. Friendly and helpful staff.
I was nervous on the return because I was alone arriving at !2:30 A.m. I called and women stated the shuttle was outside already. The shuttle was there the guy helped me with my luggage and drove me directly to my car in the parking area. I was grateful. Everything and everyone at Midway Park Ride and Fly ran very efficiently. I will use and recommend again.
Never had a problem with your facility. We really enjoy using it!
Everything went as planned. Waited 10-15 minutes to be picked up after landing, which is pretty good considering how busy the airport was that day. Don Rogers recommended I use your facility. Do I need to provide you with his information so he receives a free day?
I like the service and would use again. Only problem I had was the wait after I obtained my luggage. It was roughly 30 minutes but wasn't that bad.
The driver, a gray-haired man, on Saturday, August 4, 2012 at approx. 10:00 PM, was very rude to me. I simply asked if the aisle we were in was the "main" aisle? He ignored me at first, then when I asked again he said "I don't know about any main aisle; we got lots of aisles, I only know about aisle A and B". I then asked if he was a new employee? Then, he abruptly drove off way too fast, to our car, which WAS in the "main aisle (C)". He then petulantly emptied our suitcases without a word and drove off.
fast, efficient, good prices with internet discounts/coupons.
very easy to get to, quick,efficient, and Attentive service.
Ww will never park anywhere else when going to airports.
I was very grateful to your staff for taking me back to my car in order to retrieve my cell phone, which I accidentally left in my vehicle (and without which I could not leave) and getting me back to the airport on time. Thank you!!
In general, I'm very pleased with Park Ride and Fly. I have to say, however, that on my very first visit there in October, the directions given to me upon entering were very much assuming I had been there before. I didn't know I was supposed to follow the
I am flying back today and while I do not recall ever having a return problem, I have experienced problems when first arriving and heading to my flight. This most recent experience was not very positive. Problem: Was not the driver but rather some manager on site who is obsessed with filling shuttles at the customer's expense. I did not leave for the airport from your facility until 15 min after i arrived. I was picked up promptly and the driver wanted to leave but he kept on being told over the radio to pick up more while other shuttles remained idle on the lot. Here is a clue: people are in a hurry and do not want to wait around while you seek to increase profits by decreasing fuel costs. You are being penny wise and pound foolish.
Reserving on-line was very easy. Super friendly service upon arrival. A bus was there immediately and the driver assisted us with our luggage without hesitation. Zero wait time on the bus when we returned. Overall experience was outstanding! I'll be back!
Your employees are very cordial and helpful. Service was excellent in all areas.
Service was great we will use them again.
I had no problem with the service. My family has used them many times and recommend them to all friends and family. thanks for making it easy.
We use the lot whenever we fly out of Midway. Very convenient for us. Thanks
The service I received was excellent. The staff was efficient and warm. I would recommend the business to friends and use them again in the future
We always use your lot when we fly out of Midway. Your service is phenomenal! Friendly too. We wish all businesses would be run as efficiently and as pleasantly as yours.
Parking at your location was so easy! The person at the gate and the drivers were professional and very helpful. Thank you!
Have used your facility in the past and appreciate being picked up and dropped off AT MY CAR! Friendly staff, love your discounts, and appreciate the help with my luggage. You are an A+ facility!!!
It was the first time I used your service and was completely happy with everything. Very simple and easy to use.
Quick trip to and from the airport, and the help with the luggage made all the difference for me as I was traveling with two little ones. The drivers were helpful and friendly. Price for parking was great, and definitely saved us on gas money and inconvenience, too, instead of having someone drop me off at the airport.
The convenience and cost to/from Midway airport cannot be beat. I was amazed at the professionalism, courtesy, efficiency and friendliness of all the staff. Not only would I use ParkRideFlyUSA again in the future; I've already recommended it to my brother-in-law who will be using it next weekend!
I have used this Parking Lot a few times now and each time everything went very smoothly. I will definitely use them in the future. The service is good and it is less expensive than the long term lots at the airport. Actually, I think it is MORE convenient than the long term lots as well.
First time I used this facility since I rarely fly out of MDW. Now that I will be making departures from MDW more often, I definitely know where I will park my car
I want to personally thank Andreas for helping my son pick up the car for a family emergency. Andreas was pleasant and professional on the phone (while I gave him the info on who was picking up the car) to the service he gave when my husband and son arrived. On top of that, he arranged for a credit to my account for the days unused. True customer service much appreciated!
We were very impressed and happy with your facility and the way we were treated (like big shots). We wish we would have known about you sooner. We would definitely use your service again.
On the ride to the airport, the driver had placed several pieces of luggage on top of one another. I was sitting in the first seat on the passenger side of the van. One of the large pieces fell off and hit me in the leg. Unfortunately, I did not see it coming. One of the other passengers helped me slide it in on the bottom where there was plenty of room and should have been placed there instead of the very top. However, the driver never even acknowledge the fact that it fell on me. There is no way he didn't hear the crash!!!! I use your parking on a regular basis and have always been very satisfied. This was very unusual
Trouble free, quick, efficient and pleasant. Couldn't ask for anything more. 2 thumbs up, We traveled from South Bend, IN to Midway and couldn't be more pleased. Door to door service. Sincerely, Mike P.
This off-site parking facility and services were excellent. The on-line reservation process was quick and easy. On arrival at the lot, it only took a few minutes to park and unload. We were then met by the shuttle driver, who helped us with our luggage and then transported us to the airport. Upon return, we were met, with only a short wait and then transported back to the lot. The checkout process only took a couple of minutes and then we were on our way home. The staff was very friendly and courteous throughout the entire process. Thank you for the stress free experience.
I used ParkRideFly at Chicago-Midway (about 10 minutes from the lot to airport). This was the fastest and most convenient airport shuttle service I have ever taken. The text message alert system meant I could walk directly off the plane and on to a shuttle with absolutely no wait. Friendly service and straight-to-car pickup and drop-off. Will definitely use this service again!
We were not sure as to what to expect but WOW, were we pleasantly surprised! Quick, professional and very friendly, what a rarity in today's world. Thank you for starting and ending our trip on a positive note.
It was a pleasant surprise to see the bus waiting and we had a great parking spot.
Wouldn't park anywhere else
All went well except that I accidentally booked our return a day later than we actually needed. I was given a paper to call for a rain check. I am just wondering why after paying for an entire week, I wasn't allowed to only be charged for the days I stayed.
Great lot and quick shuttle service.
I doubt i will use you again because I got to see the really bad of this businesss sitting and waiting at the airport. I think you would agree waiting 40 minutes for you to pick me up after my return flight is just way too long. Made the whole experience bad. I could basically walk to your facility near Midway in 40 minutes and my house is 30 minutes away. In the time it took you to get me if I had just parked in the airport I could have been home. I texted saying I was there while still on the plane and then after 30 minutes waiting outside I had to call again to the local number just to make sure someone was coming. The whole point in using your company is to make things easier. My experience this time was much worse.
reservations easy to make. reasonable prices. very nice considerate staff. easy to use.
It was quick. It was easy. It was convenient and last of all, it wasn't costly!
The service personell were excellent. They were effiecient and polite. The transport buses were clean and smooth riding. AS always your service is still our favorite for years . We will highly recommand you to our families and friends. Keep up the excellent atitude and friendly service.
This is my favorite parking location. I like being followed to my parking space and helped to load my luggage. When I return, there is always a shuttle within minutes.
Easiest ariport parking experience around. Will use them every time I fly.
I've always enjoyed the services and its very convenient.
Traveled 5/11-5/18 - Best service ever! So quick, courteous and helpful. Great staff and drivers! Will be using this service again. Thank you!
Close to the airport and did not wait much for the shuttle on either end. The on-line process is easy to use and expedites the in-processing on-site.
Midway Park and Fly is definitely a great deal; the complementary shuttle service to and from the facility is an excellent value, especially with the quick and convenient pick-up service regardless of when you arrive.
Fast and friendly service. No problems whatsoever.
You guys are so much better than parking at airport, and what a nice service they put the luggage in your car Thank You
service was fantastic, as usual
We actually used Park and Fly to Park and stay. We were visiting Chicago for a long weekend and it was cheaper and easier to park at Park and Fly then drive downtown and park at our hotel. We saved money and the hassel of downtown driving. The staff were very pleasent and helpfu and we would do the same again.
I use Park Ride & Fly whenever I travel because of the excellent service, and when traveling alone, I feel safe in your facilities.
Excellent Service !!
Fast, Efficient, Friendly, Inexpensive. In and out of facility quiclky. No waiting for shuttle at the airport. Driver handled all bags and even put them in the car. This is the best parking facility I have ever used. Michael S.
The staff is great, friendly, efficient, and go out of their way to get your trip off on the right foot. Very organized! You leave your car knowing it will be safe when you return. They know where you parked in the lot, so you need not worry where you parked it.
Excellent service. Returned back to lot and car had a dead battery. Within minutes a staff member was there with a jumper. Parked outside for 1 week. No problems at all.
We have used this lot several times and always have a great experience. Makes traveling so much simpler.
WE were very satisfied and would definitely use your service again and recommend it to anyone flying out of Midway.
Efficient, easy. The parking lot is long, and lacks the signs of next available parking spot. This is the only criticism.
Best place to park for Chicago Midway Airport. Make your reservation online and just park, they do all the rest. Highly recommended.
When we approach the airport at Midway the driver saw that there was much traffic on Cicero Avenue. He was smart enough to put us on the first level where there was no traffic and we got right into the airport I made my flight with 5 min. to spare if he would've stayed in the traffic I would've never made that claim thank you very much I've never seen the airport that busy on a Monday morning at 5 AM I'm sorry I don't know the drivers name but sometimes thinking out-of-the-box works yours truly Richard Fasano
This was a very great experience!! It was our second time using Midway Park and ride, can't beat the price and quick ride, with no worries while you are on your trip! Will continue to use them anytime we go on vacation. :)
Pleasure to do business with. They did a great job.
I was thoroughly impressed with your efficient and top quality service.
We arrived back to Chicago Midway at about 8:30pm. We waited at the "Remote Parking Pick Up" sign as we normally do. However, 2 buses from your facility stopped at the "charter buses" sign which was clearly not the correct stop for there were at least 20 people standing there flagging down your buses. By the time we walked down to the area, both buses were filled. Fortunately, your drive Darryl Vance appropriately went up to the correct boarding area. He was very helpful and friendly. The other bus drivers caused undue traffic congestion by not pulling to the correct location. Thank-you Daryl for following the rules and making frequent customers satisfied.
Very good expierence. Professional Operation
Didn't know what to expect, but the experience was worth it again, Thanks.
Great staff easy to park and enjoyed the way everything was done. Will be using this Park and Ride again.
We are not frequent flyers but when we do travel, we always choose Midway airport, Southwest airlines and DEFINITELY Chicago Midway PARK, RIDE & FLY Airport Parking! You have always went above and beyond with your customer service and friendly staff. We have NEVER had a problem or been disappointed and we always refer you to our family and friends! We are very confident in our vehicle being safe and secure until we return from our trip. We were thrilled to find a discount code to use for our reservation so the price was exceptionally good. We WILL see you on our next trip!!!! thanks for doing a wonderful job! :)
Everything about parkridefly is great. We appreciate the help the drivers give in loading and unloading luggage. They are alway pleasant. Thanks for making our trip and return home a great experience.
We always try to park here. Good prices and fast transporation to and from the airport.
You are great!
Both of our shuttle drivers were courteous and helped us with our luggage.
I've used this lot a couple of times a year for the past 4-5 years, this was the first time that it was completly booked! Thank goodness I reserved online! I'm glad they were able to find us a spot!
I cannot seem to understand why I sometimes have to wait 20 minutes or more at the airport for a shuttle ride. This morning I texted the request for a shuttle at 6:10AM. By 6:30 I was still waiting, and I additionally CALLED the local number to remind them of a shuttle request. With a whole fleet of shuttle busses, it is rather annoying to have to wait more than 5 minutes for a shuttle, especially early in the morning when I am trying to get to my office on time. It does not seem that there is a regular flow of shuttles, especially early in the morning
I have used Park Ride and Fly at Midway every time I have flown out of MDW. They make departing and arriving at Midway simple and efficient. I will continue to choose them for parking at Midway every time.
I have no complaints ... everything was very smooth and everyone was very helpful ... will definetly be back ... thank you
MDW - Outdoor parking. Excellent! Felt safe and secure the entire trip. The shuttle was right there going out and coming back. The driver even handles the luggage for you. Thank you.
Well managed lot. Just directions about where to park is vague.
We have used this parking lot for at least ten years. We generally travel at least 4 times a year and wouldn't park anywhere else when we use Midway. All your staff is courteous and extremely helpful. I even had a flat tire once and they had a pump to inflate the tire...Keep up the good work.
Convenient and always great service
Your staff was very polite, friendly and helpful. Your shuttles were clean. I was impressed with the service. I have already recommended you to some of my friends. Thank you
This is our favorite parking facility at Chicago Midway Airport. They are professional and we feel that our car is safe while we are gone. I will never forget the time they went out of the way to help my three small children and me when I inadvertently went to the wrong airport...when I realized what I had done, I was in a total panic but they stopped the shuttle bus, helped me back to the car, and sent me on my way to O'Hare. They are one of my favorite Chicago area businesses.
Great service service as always. Everyone is prompt and courteous. I have never had to call for a shuttle. There has always been one there waiting as soon as we walked out the door from baggage claim. Thanks.
Friendly and prompt service!
Both shuttle drivers were very friendly and helpful. Both my wife and I are long distance runners and in excellent physical condition yet both drivers insisted on carrying our luggage for us. Their work was greatly appreciated and they deserve a pat on the back!
The service was top notch (&we were using the outdoor parking). We were greeted at the entrance and followed to a spot by the shuttle driver , who loaded our luggage and took us promptly to the airport. So easy we are sorry we hve missed it for so long. The return trip, when tired after a long trip, was easy & speedy.
Midway Park Ride Fly has always been the most hassle free trip to the airport! The drivers always insist on loading and unload our luggage on the shuttle and there is never more than a few minutes wait for the shuttle to arrive.
This facility is the only one I will use. Talk about efficient! The experience went so smooth and was orchestrated like a well oiled machine. The people are friendly and helpful, assuring that you are taken and picked up from the airport quickly. The vehicle is safe while you are on vacation also.
LOVE Midway PR&F!!! We always try to fly out of Midway just because of them!!
The staff are always friendly and efficient! Love them all!
Prompt, attentive staff : driver and attendant at gate.
We have used Park and Fly many times and it has always been a really streamlined process. We have recommended you many times to others. Keep up the good work.
Very convenient! I use this often and would recommend it for sure.
I've never been to this facility when it was so crowded. Cars were double parked row after row. After following the van up and down the rows, a space was made for me perpendicular to a short row of parked cars. I'm glad I 1) made a reservation and 2) allowed extra time before my flight. The lot is also deteriorating so bad that there are more potholes then level ground. If this facility does not improve, I will need to look elsewhere to park. It's just not worth the cost which has risen considerably.
Excellent-We only use this service when flying out of Midway. The attendant even filled our tire when we realized it was low.
The staff are rude with the exception of the drivers. We were not welcomed coming in and we were not thanked leaving the premises.
My husband and I were happy with the dependable and efficient service provided by your staff. Your staff was there when we needed them (pickup/drop off). I plan on using your service the next time we fly out of Midway. Thanks.
This was my first time to use Midway ParkRideFly. I have used similar sevices in other cities but this one was great. Everyone was extremely friendly and they take care of your luggage. I just made my next reservation!!
Every thing was quick and efficient ? The drivers were friendly yet professional. Outstanding experience!
Since the first time I traveled with someone else who used this parking service for Midway Airport, I have not parked anywhere else. I have a daughter in college halfway across the country, so I fly at least 4 times a year through Midway. They pick you up right at your car and shuttle you to the airport ASAP. The longest I have had to wait to leave their lot is about 5 minutes as they picked up someone else. Upon return, call them as you are going to collect your luggage, and they will be there very quickly. They will then drop you off right at your car! Simple, easy, and FAST, with very courteous employees.
The drivers were very friendly and helpful getting my luggage for me. They're always at the airport when I get out, and I never have to wait long when others are getting on with me. I have always received professional and courteous service from the drivers as well as the staff in the booth. I use the Midway facility so much that I've come to know the attendants.
This is the first time we used their services. While we were initially skeptical, we were pleasantly surprised with t he excellent service. There was no waiting to get dropped off to the airport, and the pick up vehicle was there in under 5 minutes of our arrival at the pick up point. Above all everyone was extremely courteous and served with a smile - rare to find that kind of service these days. I would definitely use their services again.
Top notch. Use PRF every time I fly. Highly recommend to friends and family!
The to trip to the airport was great and smooth. The return trip to our car was even better. Due to Southwest losing my son's car seat on the trip to TX I asked the shuttle driver if he could wait for me at baggage claim at Midway when we came home and he did & then drove us to the drop off gate. What a great service!! Thank you. I hope to NEVER fly out of Chicago again (WI resident here) but if I MUST, I will park my car with your business again.
We love parking here! They pick you up at your car, help with luggage, and deposit you at curbside check-in. They promptly pick you up at the airport and return you to your car. Paying online in advance has worked very well.
I would use it over and over again!!!!
Easy, convenient, and FAST! Friendly staff. I felt very comfortable leaving my car with you guys. Thanks for being so efficient and professional!
Always have great service!
Was very impressed that we didn't have to wait for a shuttle after we come out with our luggage. Also liked that we were dropped off right at our car. Driver was very nice and even put the suitcases in our trunk. When we parked at O'Hare and had a shuttle we had to wait a long time.
This was the first time using your srevices. The next time I fly, iwill use your services.
Great staff, quick and efficient!
Professional, courteous and prompt
I always use your company when flying out of Midway and always had a pleasant experince!
GREAT SERVICE! SUPER EFFICIENT.
This is an excellent idea when going out of town, fast, easy, and very affordable....
Very smooth - would park here again.
Excellent, friend, fast service - as always. Thanks.
This was our first time using your service. It came highly recommended by my brother so we thought we would give it a shot. We were very pleased with everything and have already recommended it to several of our friends and family. Thank you and hope to use you again in the future.
Everything went very well, my only comment and the reason for not giving a 5 star rating is thst when I texted the number provided that I had arrived I never received a return text so I had to call the number provided.
Everyone that helped us (drivers, staff at window and on the phone) were so helpful. It was really a pleasant, efficient process and I would definitely use this service again!
Good value. We parked inside and our car was blocked since they were really full and out of inside spaces (cars were parked in a line behind one side of the inside spots). Would have been nice if they had a system for the shuttle driver to call ahead to have someone confirm our car was not blocked. Slight delay, but a delay none the less.
I have used Park & ride & Fly at lease 10 times in the past 3 years. I always do my reservation online & always park indoors. This time there was no room for indoors & where they told me to park on the outside, I didn't feel safe leaving my truck in that spot for 4 days because it was not a parking spot.
I was very disappointed that the covered parking was overbooked, and even with my prepayment, I had to valet my car. I trust Midway Park Ride and Fly, but it was disheartening to leave my vehicle's keys and assume that my car was parked the entire time indoors.
Excellent service! Shuttle was already out in front when I walked out of the airport. I didn't have to wait for a shuttle when I parked either. Friendly staff, clean shuttle, good drivers!
With extremely reasonable prices and close proximity to the airport, I decided to give Chicago Midway Park Ride & Fly a try. They had a shuttle that immediately followed me to my car and was waiting at the airport when I returned home. The drive was under 5 minutes and was super easy. Both drivers were sociable and we had a good time. I will definitely park here anytime I need to fly out of Midway.
This was one of the few times that I needed to make a recommendation. After I parked my car, I, along with many passengers waited to be picked up. Neither the bus nor a staff person was nearby. All the waiting passengers clustered together in the parking lot, along with our luggage to consolidate the on-boarding process. Still no driver. I then walked over to the check in area, where I saw a bus, but no driver. The staff person said he was inside. I went back to the group to report that he was on his way. Next time, if there is a delay, please let us know, so that we don't stand there, worried about missing a flight.
We've used this facility before and have never had a problem. The drivers and people that checked us in and out were friendly, and courteous.
have used this facility many times and would not consider any other when we fly out of midway. always courteous staff and services provided in a very timely fashion. never worry about our vehicle being there while we are gone....thanks
Good people and good service. Lot was easy to find and clearly marked. Pickup and drop off was fast and easy and right at our car. The driver even took our luggage off the shuttle straight into our SUV.
Service was great. We have used them before and will continue to use them. Our luggage was delayed being removed from the plane (due to a thunderstorm). We got our luggage an hour later. We walked out of the terminal to a waiting shuttle. Can't beat that!
Only thing was the person in front of me that was checking out didn't pre pay and held up the line to get out. You should have an express lane for the prepaid customers.
Very efficient & friendly staff throughout. Prompt & very courteous. Driver even help us load the luggage into our car (for six) in the rain! Would definitely use this service again, and recommend to anyone without hesitation.
Everything was very efficient, and well organized. We were concerned, using this concept for the first time, that getting the shuttle to and from the airport in a timely fashion might be a problem. This was never a concern. The shuttle was there when we arrived at the parking lot, and on our return trip, we caught the shuttle immediately at the airport.. We were very very pleased with all the services provided in an efficient manner, and we will certainly use your facility in the future again.
The entire parking experience was excellent!! This was the first time parking here and I was absolutely amazed with the friendliness of the entire staff & how extremely polite and helpful the drivers were. The van was stopped right by my car and then our driver took the luggage right out of my car. Upon our return he put the luggage back in the car...great service!! I was traveling with my elderly mother so I was able to help her on & off the van while the drivers handled the luggage. No more dragging luggage across the big parking lot!!! YAY!!! My Mom was also very impressed and agreed how easy it was. Thank you for making this part of our trip so easy. I will definitely recommend your business to friends and family. Keep us the great work!
Beats the H$%ll out of Limo prices!!! And you are more in control of your own schedule. Not using limo again if I can avoid it. And,m pay the few bucks extra to get indoor parking. Car clean in winter, cool in summer.
Easy to use, pleasant staff, e-mail notifications kept everything on time. My only complaint was having to wait what seemed an extended time for pick up at the airport. However; there were a lot of flights that came in at approx. the same time and numerous parties were parked in the same location.
THE MANAGER REQUESTED/INSISTED I PARK CLOSER TO NEXT THE CAR. HE SAID THEY WILL BE PACKED. I SAID IT WILL BE CLOSE. BUT HE INSISTED. WJEN I CAM BACK, I HAD DEEP DOOR DINGS ON BOTH SIDES OF THE CAR. I WILL USE THE FACILITY BUT I WILL NOT PARK TOO CLOSE TO OTHER VEHICLES.
Great customer service at check-in. Shuttle promptly picked me up upon parking my car. Shuttle was already waiting for passengers out in loading area at the airport which was nice. Our driver was very fast and efficient unloading passengers and their luggage. I will definitely use Park Ride & Fly again.
Excellent service in every respect: efficient, clean, and economical.
quick courteous service. i would definitely use this parking service again .
Excellent service. Very convenient. We will sure to use your services again.
We were very impressed with the professional staff, as well as friendly, courteous and very efficent. We would truly recommend your business to others and we would definitely use again.
Very quick and painless. Barely had the luggage out of the van before being picked up and taken to the airport. Return trip just as quick. There were several people waiting to be picked up after our flight and they had 3 vans to the airport in just a few minutes. Would certainly use them again.
I always use this lot when I fly out of Midway Chicago. I have never had an issue going or coming. Service is always great!
I am VERY pleased with your services! I use all the time and NEVER a bad experience. The shuttle is right there when I park my car and as well when I am being picked up at the airport! GREAT SERVICE! Your guys work SO HARD! That is A LOT of physical labor they do and they really MOVE fast!
Park Ride and Fly made our trip very easy! They greeted us as soon as we pulled in to the lot, helped us with our luggage and took us straight to the airport. The staff was very friendly, and when we returned, we only waited a couple of minutes and they were right there to take us back to our car. It was a great experience. I would definitely use their services again and tell everyone I know to use them. It was also very easy to find from the interstate even though Im not familar with the chicago area!!
Our experience was flawless. Thanks for helping to make our vacation seamless.
Found this parking facility a couple years ago and will continue to use when ever flying out of Midway. So easy to get to and out of with no hassle.
don't offer some of the options other places do but you get exactly what you pay for and you get quick service.
Your midway faciltiy is phenomenal!! I traveled with my 17 year old daughter and arrived at Midway at 11:30pm. I never felt unsafe. Your staff is amazing. Efficient, respectful, helpful. I would never park any where else. I have referred many a friend who have become loyal customers too.
Very good. Would use this facility again and would also recommend to friends and family!!
I have used your facility before and that is why we chose to use it again. I will definitely come back when we travel from Midway in the future. I will definitely recommend your facility to all my family and friend. Your staff was very professional, attentive to our needs, and quick to pick us up on our return. We barely got to your facility on our departure and the shuttle driver was right there waiting for us to find a parking space to get us to the airport. Thanks again for the great the experience and service we received.
Nice clean vans and helpful people make this place a great place to leave the car while on a trip.
excellent service with park/ride/fly. easy to reserve on line, happy with prices, everyone I come in contact with are friendly and helpful. Always seems to be a bus waiting for me when i am coming out of the airport. i use their services freeq/ (usually 2-3 times a year) and have been totally satisfied with everything.
This is a great experience and at a better price than airport parking. Only adds maybe 10 minutes to trip, but well worth it. Staff was very kind.
I would never consider using another parking facility......love my park ride and fly!!!
I was super impressed with midway park and fly. The shuttle followed us to our parking spot and quickly loaded our luggage and we were off to the airport. Shuttle driver was so friendly! On the way back, the shuttle was already there when we walked outside to make the call. So efficient and easy! We will certainly use this location anytime we fly from midway!
EVERYTHING WENT SMOOTHLY AND EFFICIENTLY
Nobody answered phone when we called from luggage pickup nor did we receive a text back when we texted SP to number on card. Van did show up within about 10 minutes though.
We have been using Midway Park Ride Fly for the last several years and have never been disappointed in our service. They are always courteous and dependable.
We had a wonderful experience. We will for sure use your service again.
I used your service for the first time this past week. To be honest I was concerned about what my experience would be because I didn't know your company. However, my expectations were completely exceeded. I was impressed with your whole process, the friendliness of your employees, and how convenient your service was. I will definitely use your parking service again and I will recommend you to people. Thanks for running such a good company. Bill T.
Very prompt, efficient and pleasant.
Overall it was great, no complaints
This was my first "park and fly," and the experience was great!
Travel days are the most unpleasant part of my trips... the waiting, being last to be either picked up or dropped off, struggling with my luggage while the driver looks on. At both ends of my trip, your staff made the experience painless and pleasant. They anticipated my needs, were quick to respond and delivered their service quickly, efficiently and safely. I am and will continue to be a repeat customer.
This is the ONLY way to go when flying in and out of Midway Airport!
Your service is very efficient. The woman checking drivers out at the gate last night was not friendly, but that was an exception to the generally excellent service we always get at Midway Park n Fly. She might have just been having a bad evening.
I absolutely loved the service. Every time I use the parking area I have completely satisfied. The team is very helpful and sweet when you arrive.
I BOOKED MY RESERVATION ONLINE. I PAID THE AMOUNT ONLINE. I PUT CHECK IN TIME AT 11:00 A.M. (I CHECKED IN AT 9:57 - 63 MINUTES EARLY) CHECKOUT TIME WAS 1:00 ( I CHECKED OUT AT 12:57 DESPITE THE LONG WAIT ON THE SHUTTLE.) I WAS INFORMED AT THE GATE THAT I OWED $10.95. I ASKED WHY. SHE TOLD ME THAT ALTHOUGH I AM GIVEN 2 HOURS LEEWAY ON MY SCHEDULED TIMES, I WAS OVER THAT AMOUNT AND HAD TO PAY THE $10.95. I EXPLAINED THAT I MAY HAVE BEEN AN HOUR EARLY BUT MY CHECKOUT TIME WAS ON THE MONEY. I THEN EXPLAINED I WAS NOT PAYING THE $10.95, THAT I WAS GETTING RIPPED OFF, AND WANTED TO SEE A MANAGER. SHE THEN BACKED OFF AND SAID I DIDN'T NEED TO PAY IT AND OPENED THE GATE. I WILL FIND OTHER ARRANGEMENTS NEXT TIME. THANKS ANYWAY.
Use the service every month and have never had a problem...very satisfied
Our driver singing on the way to the airport set a fun tone for our trip!
I have already told people that you all are the way to go when parking at Midway. We will be parking there whenever we travel. Thank you!
Although I was greeted on arrival, my greeting initially was not friendly, just minimal. And the van driver did not assist me with my luggage. I was hoping things would improve and they did. After that initial impression, the rest of my encounter was just fine. Comment: The advertized rate at $9.25 per day is misleading as the substantial tax and a transportation fee to take me to the airport was added. So I only saved $10 for a 5 night park and my car sat outside over parking in the airport garage which is inside . Not that great a trade-off. I will consider using your service again but am not totally sold.
The staff was friendly and pleasant. Although it was a holiday weekend and the lot was packed, the staff was very helpful
Park,Ride & Fly is very accommodating and very easy to leave the car in a safe parking lot and get shuttled to and from the airport.
This was our first time and it was excellent. Everyone was very helpful at Park Ride and Fly
I was pleased with the parking, we no sooner got there and they were getting our luggage onto the shuttle to the airport. they helped with it once we arrived at the airport as well. When we got back from our trip I called the number and they were waiting as soon as we got our luggage and took us back right to our car. We will definitely use you again when we fly.
Fast, helpful, efficient - would use again if needed!
Appreciated the drivers. both were helpful and on way home we asked for directions to highway and he gave them to us. Thanks.
The entire parking/shuttle process was very efficient. Price was affordable and fair. Will use the service in the future.
easy to get to. The shuttle was right there to take us to the airport and was outside waiting when we returned. It is cheaper and more convenient than airport parking.
This was our first experience with Park and Ride and it was GREAT! We would definitely use your service again---thank you
All the staff did a wonderful job!!
Midway Park Ride and Fly was incredibly efficient. We had a shuttle waiting to get our bags before we were even out if the car when we were departing an another already waiting at the assigned spot upon our return. Everyone was friendly and very helpful. It was great!
It seems the popularity of Park, Ride, Fly at Midway Airport has increased. I love your service and people are always friendly and helpful... BUT, the last 2 trips have left us with limited spaces and this last time I was asked to park in a space far too small for my liking.
Worked out better than I thought it would. I was a little apprehensive due to the many lots that are in business around midway and the some of the reviews I've read but park and ride came thru with everything promised. Check in was a easy, I pre paid on line, pick up to my car was fast and both to the airport and back. The drivers were more than helpful, considering there were 4 of us and an infant and a lot of luggage. I plan to use park and ride every time that I fly out of midway,
I had an issue with the wait for other passengers & dropping them off first. If the driver had left right away...I would have made the check-out time of before midnight. Because we waited for other passengers AND left them off the bus first (a mother, child in a stroller, a child walkin, a grandmother & 4 suitcases), my check out time was just after midnight (12:09am) and I was charged an extra day. My flight was on-time & I had a carry-on. The delay caused by Midway Park Ride & Fly resulted in a extra $10.75 charge to my credit card on June 29, 2013. I believe I am due a refund or a free day parking.
Both drivers were vry personable.
We found your business was very efficient. The staff was pleasant and very helpful. It made getting to and from Midway easy and quick! Would definitely use your facility again.
Excellent service and good pricing. Love the covered parking. When you arrive and you park the car, the bus is right there to pick you up. Very quickly we were transported to the airport. When arriving back from the trip, the bus was there in minutes and we were going to our car. We were in our car and on the road home in about 15 minutes from the airport. Drivers are kind and helpful. Much easier and much cheaper than a limo.
After our last parking experience with Midway (MDW) airport in Chicago we were desperate for another alternative. After researching parking online we went with Midway Park, Ride & Fly. This place is everything that it says it is! The parking lot was paved, the people friendly & personable. The shuttle service was very quick and the driver handled our bags in & out of the shuttle and he was pleasant! What a treat! I will absolutely use this company again!
This is the best. Cheaper,more convenient, and faster than midway airport parking
Exceptional service! However, the person who greeted us at the gate did not explain that the shuttle would pick us up at our car so it was a bit confusing. We truly liked the friendliness of the drivers as well. We will be back!
Y Every thing went perfect thank you
Excellent service, when I returned my car had a flat tire, the staff offered too help me change it. They first tried to inflate the tire with a portable air pump and this worked well enough so I could drive down the street and get the tire fixed.
Awesome experience! Have used this business many times and have always been completely satisfied .
Excellent service all around, quick, easy, safe and secure. thank you!
This was our first time using your service and we were completely satisfied. All of your employees were very courteous. We didn't worry about being late for our flight because your rides to and from the airport were on time and very quick. We really liked the feature of being able to send a text message when we were ready for pickup at the airport!
service is perfect !!!
Always a pleasure to park and ride.
Great experience. Everyone was friendly and courteous and when we returned, all we had to do was text them and the driver arrived. It took longer to get our last bag than normal, but the driver kept waiting and took us right to our car and put the bags in the car--organized. We WILL definitely use them from now on.
Excellent service. We're so glad to have found this.
I used Park Ride & Fly service first time and it was a pleasant surprise. I had a great experience. Everything was taken care of quickly & efficiently.No problems whatsoever.
Return trip driver was the best I have had. Handled my luggage right into my car. Was pleasant and sociable.
Excellent service, timely, friendly and efficient.
Thanks for the great service! Really made our trip convenient.
I liked the service but thought you parked them pretty tight. Did not have marks on car when returned but was concerned
This is the ONLY service I would use for parking. FANTASTIC service, clean transportation! I completely trust my vehicle with Midway Park Ride & Fly!!!
We have highly recommended your Midway Park Ride & Fly to several friends. We have always received excellent service and there have been many times that we did not even have to call for pick-up as one of the vans was already at the airport. Between June and October this year, we will be using your services 4 times.
we always park here and like the friendly employees and the quick service! The only time we won't park here is when it is cheaper down the block. Therefore it is great to receive the coupon/discounts via email :)
My disappointment is having to wait for the shuttle. There should be a bus waiting at all times.
Very friendly, helpful employees.
Good service. Excellent turn around time for buses.
I made a mistake in reporting the time of my stay due to the early a.m. arrival, so I had to pay for an extra night. when I picked up my car.
Very friendly staff. No wait time. Easy parking. Secure lot. This was our second time here and will use this lot for future travel.
I have used Midway Park Ride Fly several times and have always been impressed. It's cheaper than parking at the airport, the facility is conveniently located, the staff is always friendly, and the ease of making reservations is terrific.
The Midway Park Ride and Fly experience was just outstanding and tremendous, and I send my heartiest thank you for doing such a superb job. I arrived on July 2 at the parking entrance, and the gal at the front office was most pleasant. She directed me to the north end of the parking lot for a slot in the 'G' aisle; however, once I was at the north end, the shuttle driver was next to the 'G' and the shuttle driver directed me to park in a "H" open slot. Consequently I was able to catch the shuttle immediately as he had a full load with my arrival. .It was the same experience when I returned on July 6 as I departed the terminal at 4LL, and the shuttle was there to load me waiting at the parking area outside the terminal. I had called once I received my luggage, but the person who answered the phone said the shuttle driver should be outside waiting, and he was indeed doing such. Fantastic. . .keep up the excellent work and please relay that compliment to all of your staff!
When we returned from our flight there were multiple flights at the same time. Your facility sent multiple buses in order to ensure everyone was waited on promptly. I recommend this facility all the time
Aside from a longer-than-usual wait to be picked up on my return trip, my experience was great.
The experience was ok, but the covered parking rate was actually more than the covered economy garage rate at the airport. The airport garage is much nicer. I will not spend more for offsite parking than I do for on site.
Very pleased with reliable and courteous service. Felt safe traveling to the car and in the lot after a red eye.
Excellent service. Easy to reserve, easy to find shuttle, easy to find location, clean shuttles, friendly drivers and cashier, service right to my car!
this was a very great service i would use this again thank you
My only problem was being dropped off downstairs at Midway with no instructions..Driver stated because of long line at departure
Be aware that an on-line discounted rate is partially eaten up by a convenience fee of some kind. Secondly, also be aware that if your stay is shortened, there is no compensating adjustment at check-out. There is a requirement to call for the adjustment during 'office hours'. The adjustment comes in the form as a use credit for a future visit and not as an offset to the credit card account. The use credit is sent by email within a day but now you have this 'coupon' which is not supposed to expire, but who knows. I think the best course is to protest the CC charges and force an offset to your CC balance. Otherwise the service is good.
The only negative about park ride and fly at midway is the state of their parking lot. It needs a little work to fix potholes, etc. I appreciate that i didn't have to have the print out of my receipt with me. They were able to verify my reservation and payment online.
Very professional service. Timely delivery and pick up with personable drivers. Plane was on the ground at 5:35 and we pulled out of the lot in our car at 6:05. Couldn't have been better.
This as the first time we have used an outside parking facility not associated with the Midway facility. We were pleasantly surprised by the professionalism, the promptness and the courtesy that was provided by the staff. Furthermore, we greatly appreciated the reduced cost of parking. You will certainly be recommended by us to family and friends. My husband and I will be back.
Nice to have a 27/7 facility. We got in late, around midnight and were happy to not have to wait long for the shuttle and to be driven right to our car.
Best way to fly,
As always, I was pleased with my experience at Midway Park, Ride, and Fly
I didn't have luggage this time, but I still would never park anywhere else. These guys are QUICK at getting you to the airport and then back to your car when you return. A+ service!!!!
I can' believe how easy and convenient parking was. QuIck to get parked and the shuttle bus drove right up to our car as we were ready to go! Coming back was just as easy. By the time we stepped out of the airport, the bus was pulling up. The driver grabbed our luggage and took us right back to the car. Excellent customer experience - made the normal airport parking nightmare go away!
Very easy-pleasant-luggage is handled instead of having to drag thru the garage. Joined the club and have three free days- nice surprise --great service!!! Why did I ever use Midway parking garage!!
Always a great experience.
It is always a smooth and pleasant experience when I use Midway Park Ride & Fly.
From the drivers to the cashier service was outstanding and VERY pleasant. Great customer service!! Keep it up!
I love your service....the staff was efficient and so very helpful.....thank you
The facilty was very convenient and the entire experience very satisfactory. Recommend the on-line reservation as this seems to speed up the check-in and check-out process
GREAT parking Facility!!! Never go anywhere else!!
Midway Park and Ride is very convenient. I have recommended it to others.
Everything was great, except for the wait for the shuttle upon arrival back at Midway.
Great service for a good price. I use Park-Ride-Fly several times each year and love the service!
Everything worked out very well. Did not have to wait at all on the return trip! Friendly drivers and helpful with bags. Would totally use this again when flying out of Midway!
We're so glad that you sent this survey because we were commenting on how efficient our entire parking experience was----especially since we had a very early arrival at around 4:30 AM and a late pick-up at midnight. Your employees were friendly, courteous and everything went very smoothly. Your company is very well-run. Thanks for the great service!
Was in and on way to airport in 5 minutes from time of arrival to facility. Driver was friendly and helpful with the luggage. On return, I text the pick up number and was met within 5 minutes. Driver was friendly and attentive. Encouraged us to leave the bags to him and take our seats. Helped load our vehicle and were on our way give minutes after entering yard. Cashier checked us out, thanked us for using the service, and wished us safe travels. Would use again.
we thought the service was great and the driver was very helpful. would definitely use the service again.
Staff was wonderful and very efficient.
We've parked with you for years and will continue doing so!
Excellent service as usual. I would not leave my car anywhere else.
This was the first time I parked at Midway Park, Ride & Fly and it was an amazing experience. I was driving up from Indianapolis, IN and wasn't sure where to park, I'm so happy that I ran across them in my search. I will always use them in the future and refer everyone I know to them. Thank you to the entire staff! BH
Overall service was very good. We will use this service again and I recommend anyone to use this service.
The bus driver was very pleasant and remembered us from previous trips. That is very good customer service.
Outside Parking was what I wanted. The pick up to the airport on time was very good, And the dirvers was very polite on the ride to the airport and the same on my return. Also the lady at check out when I returned this after noon was very nice.I will be useing this parking spot in the near future. I will recommend it to others.
It was a great experience. I have recommended your facility and others have been pleased with the service. Keep it up!
Great place to park and fly
Upon arrival on 7/18/2013, I was greeted well and directed to park in section K. This section was about a quarter mile from entrance. I had to wait 20 minutes before a shuttle bus arrived. It was 95 degrees with high humidity. It was so unbearable, I had to get back in my car and turn the air conditioner on. Last year I parked your facilty for 7 days and paid about $65 dollars. This year I paid $45 for only 3 days which included a 10% discount. Susan, to offer me 1 day free parking for recommending a friend is an insult. I not sure if I will ever use Park N Fly again in the future.
Love parking at this location, there is always someone available for shuttles to and from the airport. Before you can unload your luggage there is always a shuttle waiting for you by your car. The best location for park and fly...
We have used your facility several times, and have always been very pleased. Good location and excellent employees who are helpful.
I have left my car in the care of this facility several times and have always been satisified. The staff is always friendly and helpful. The only negative I can comment on is that there are leaks in the roof of the covered parking, When I returned from my most recent trip there was a discolored spot on the windshield which turned out to be rust.
Everyone was friendly and helpful. We felt confident that our car was in good hands during our travels. We will utilize the services offered again in the near future.
Shuttle appeared as soon as we'd parked our car. Nice driver. Only waited ten minutes for shuttle upon our return to Midway. Full bus. Driver loaded luggage very speedily. Dropped us off at our car. Showed our receipt at exit booth & left. Fast & efficient.
Always plan on using your services when we fly out of Chicago
We arrived at 05:30 am for a 7:30 am flight. Shuttle followed us to our parking space and picked us up immediately. We were at the airport within 15 minutes of when we drove through the gate. Very quick and efficient!
Very helpful and courteous drivers and cashiers. Clean vehicles and pick-up right where it's indicated. I texted on arrival with no response and then called. There was a percieved delay in the time it took to pick me up. Perhaps my delayed arrival until 1:00 a.m. impacted pick-up
I am so impressed. I left my car for a week in your lot. When I pulled in, the shuttle was right there where I parked the car, and the driver was so helpful. When I got back, and my plane was a couple hours later than expected, ugh. And it was pretty late at night. I called and the shuttle was right there outside baggage. It was a different driver, but again, very helpful and polite. Took me right to my car and loaded all my many bags into the backseat for me. I wasn't charged even though I was late for pickup and checkout was so quick and efficient. I will be back. Thank you so much for restoring my faith in airport parking!
Our parking experience was great !!!! Will definitely use your services again
the experience was great until the end. My purchase was for 5 days, ticket # 1013180 arriving 7/15/2013 4:15 and returning 7/19/2013, when leaving were were told we had to pay an extra $12.?? which she said because I put 7/19/2013 12:30 AM which in hind site I should have put 11:45 PM, all in all it was a total of 5 days, and felt that was unfair, I wasn't going to argue plus other people wanted to get out. So what do you think&gt; Ray Jones 708-528-8027 depending on what the out come of this will determine what I tell my fellow midway fliers and whether I use this one again or not. There are other services out there. Please feel free to call me, thanks Ray Jones
It is very excellent service. I park first time and I surprised that how much great service I received. Definitely I will park again and would racomand to all my friends and family members. The staff is very courteous and helpful.
I always use your Midway parking facility as it never disappoints me. The staff are always cordial and efficient.
no parking spaces when i arrived we had to park in a isle
This is by far the eaiest airport parking service I have ever used!
Excellent, secure parking and service. The parking was in a convenient location and was easily accessible to the expressway making it quick to get home upon our return. We will definitely be using this service again.
There is always a shuttle waiting for you, at the airport or at the faclity!
The drivers were very helpful and when we checked out our tires needed air. We were happy to find out that there was an air hose free of charge and a kind driver offered to help us fill the tires. Very convenient, fast and efficient service.
We love the lady at check-in and check-out. She always greets you with a smile. So FRIENDLY!!!!!
Frenchi was great. he made the shuttle trip fun and short.
Parking with you made our trip so nice! We were gone a week, and everyone was so helpful. Thank you!
I wanted to save some money on parking for a 10-day out of town trip, so decided to try this service rather than the Midway parking garage, especially since there was a 10% off special running. It was a great value, incredibly convenient, and the drivers were helpful, prompt, and courteous. Way easier than dealing with a shuttle from Northwest Indiana and even less hassle than the airport's long-term parking. Will definitely use it again!
Chicago Midway Park, Ride & Fly is the only way to go! Most convenient and economical. Thank you!
The overall experience was easy and I would recommend this facility to everyone.Everything thing was on time and professional and on top of it all, when I returned to my car (11:30pm) after being gone a week, I had a dead battery. They even gave me a jump to get me on my way. Midway Park, Ride and Fly is #1 in my book!! Steve A. 7-28-13
We continue to use the Midway ParknRide throughout the year for all our trips as the drivers are courteous, quick to deliver to the airport and the return pick up is prompt as well and it is cheaper than the airport available parking. Would recommend the facility to others and my kids have used it when needed for some of their flight experiences.
Always use this facility when flying out of midway. Love the convenience and courteous staff. Wish I knew you had a lot at O'Hare when I flew out of there last year. would have used it instead of the other service which was not as good as you. Keep up the good work.
I will definitely use your facilities again. Everyone I spoke with was so nice. The lot was very safe and secure. I appreciated all the help with my luggage.
Staff was great! Manager Andraes at the midway location greated me and I spoke to him in great lenght and he was proffessional, friendly and polite! Please let him know that !
The services offered were top of the line and much much better than waiting at Midway lot for a bus. Our drivers both at drop off and return insisted on taking our luggage on the mini bus which is great service. Upon returning from our trip the bus was waiting outside the door for my family and me....awesome! I tipped both ways and when you offer this type of service I hope everyone does. Will never park in regular lots again. Thank you for the great service! Bob, Chicago. Stayed 10 days in outdoor lot.
We will continue using Midway Park Ride and Fly for our travel needs. You all do an exceptional job.
This is our third time using this parking option and it has always been perfect! Thank You!
We are spoiled. Usually the shuttle is right at the gate upon our return. This time we had to wait several minutes. However the driver was efficient, helpful and friendly
Always excellent! I never park anywhere else.
Top Notch operation!
service was OK but not as good as in other location (service in Indianapolis in much better for the same company) -there are no road signs to the parking location; it is not easy to find it if you are not a local; it was no response to the IM for shuttle service; in the airport there is no clear sign where this shuttle arrives as compared to other types of shuttles;
Words cannot describe how much better using your service is verses parking at the airport. Every one of your employees are kind and considerate and make you feel like they appreciate you as a person. Please tell these people at the Chicago Midway Park & Fly that their kindness is appreciated
Overall excellent experience at the Midway park ride fly parking. My only choice when flying.
This facility offers excellent rates and has a very friendly staff!
I would definitely use this parking lot again!! This was way cheaper than Midway and the service was incredible! Everything went smoothly and everybody was so friendly. I literally walked out of baggage claim and the bus just pulled up! Timing was perfect. I will recommend to all my friends! Thanks!!
awesome, started and ended my vacation with your excellent service! thanks
A great way to avoid the hassles of traveling today...consistent service for commuters such as myself
This was my first experience with Park Ride Fly and it was wonderful. Your service is economical, friendly, and extremely convenient. I will be utilizing this service every time I fly. Thank you so very much! Keep up the excellent service.
I gave you 5 stars above, at least I meant to (I was a little confused at first about how to select the stars!). This was my first time and I will totally use your facility again and only your facility and I will totally recommend your facility. Everything you stated you would do you did completely. It was lovely. Thank you!
stress-free parking and ride to the airport
The time from landing to driving away from the parking facility was 35 minutes--unheard of if using the airport run parking facilities and shuttle. In the many times we've used this service, we've never had to wait for the shuttle--always there waiting for us! Great service and price.
Large crowd this trip. We had to wait about 10 minutes for the 3rd shuttle. Maybe others didn't call in before getting their luggage. It would be nice to get an auto-reply to our SP text message so we know it was received.
Excellent, efficient service. Everything went smoothly. Additionally, my wife dropped her cell phone and the staff members found it, kept it safe, and returned it to us the next day. Kudos to the honest staff!
We will definitely park here again. It was easy in and out, and the shuttle was waiting for us when we returned home and retrieved our luggage. Employees were very courteous and helpful.
You guys are awesome! The staff are all extremely friendly and helpful. They just go above and beyond in exceeding customer expectations. Van drivers all amazing. Super helpful with luggage- afraid I was making our van driver mad this afternoon when I insisted on carrying the last bags to our car- he was going to do it but had a full van load of passengers, car was not far but he was quite insistent that "we don't just dump and go" and I fully realize that. This is part of why we'll never park anywhere else when going to Midway- have been using you for years and will continue to do so. Thanks so much!
Very close to the airport and very convenient. We enjoyed not having to worry about our car while on vacation. Will definately use again next time we fly out of chicago.
Second time here and will always use this parking. Feel very safe and secure. Price is great too.
Very friendly staff, quick service! Plan on using again..
Great facility, the shuttle is quick and efficient
Love using you guys when I travel! Quick, inexpensive and safe!
This is the first time I used this service and was a little apprehensive. I learned there was no need for apprehension. The service was exactly what I saw advertised on their website. They were expeditious with checking me in, the driver followed me to my car so I didn't have to drag my luggage around, grabbed my luggage, and loaded it for me. He was very personable and courteous on the drive over. When I returned, I didn't wait long for the bus. I had the same driver, and he remembered me! That was a great welcome home! The next time I fly out of Midway, I will definitely use this facility. Sue Oswego, IL
Very fast and efficient. Shuttle bus lead us right to our parking spot and loaded our luggage as soon as we entered the property! Great Service. Thanks
This is my second time using parkride&fly and I love he servis. Thank you
The reservation process is always easy on the web. Love your reward program for folks who travel often. The staff at the facility is always friendly and helpful with the bags, this is a great reward for me with my bad back. I will highly recommend the facility.
Great service. Definitely will use again!
Fast and friendly service even during early morning or late nights.
Best parking deal/service around. Have recommended it to many people.
Like how drivers are friendly and happy. They never act like we're a burden to their day.
We've used your facility several times and have always been pleased with both the price and the good service. We always feel safe and know that our vehicle will be OK also. Everything runs smoothly and mostly there is little waiting for the shuttle.
The parking facility took and picked us up. On our return in going into the parking lot the first couple along their baby were taken to their vehicle. After that the driver proceeded to take us to our vehicle. There was another park and fly bus coming in front of us. At first we thought the other bus was going to crash into us. Very very close incident. Then the driver made a turn to get us into the correct place where our vehicle was but he really had to try very hard to try and get by the other bus. Maybe the drivers need to be instructed a little more on safety, and attentiveness. It was not very well lit in the area we were in. But so glad we didn't have an accident.
I chose your service to avoid a obscene parking fee at the downtown Chicago hotel for which I had weekend reservations. I was exceptionally pleased with my whole experience at Midway Park Ride&Fly! your staff is very friendly, shuttle drivers (more than once) inquired if I needed any assistance, the women at the entrance/exit area were always smiling and genuinely seemed happy to be there, not only will I not hesitate to use your service again, I will highly recommend it to others. Well Done!
This is my fourth time using the facility and it consistently out-performed. Overall a very quick and efficient process to park and fly. Highly recommended.
The service at the Midway parking facility is great. We frequently fly to the west coast to see our children and that always starts us off with a good experience. The staff is friendly, and do their jobs confidently. They keep the customer a number one priority and that's what keeps everyone coming back. Hat's off to all of you!
Georgia Brown from Ottawa Travel in Ottawa, Il. recommended your facility. I appreciate all of you so much. I can not handle my own luggage now so appreciate all you do. Your service is perfect and takes the STRESS out of parking. I find everyone there pleasant and efficient! THANK YOU! It rates MORE than 5 stars!
Park Ride & Fly is great! I never have to worry about my car while I am away. The staff is always friendly and helpful! I always suggest PR&F to my friends and coworkers when they fly from Midway!
Always a smooth process from lot to airport.
Midway Park Ride Fly is the only company I will use when flying out of Midway airport. The best-- quick, friendly, no worries!
Park your car, hop on the shuttle and get off at the airport at the airline you're flying. The shuttle drivers are friendly and help with your luggage. Your car is safe while you're gone. When you return they're there again quickly. Cheaper rates than the airport lot and most of the other lots. A very good value overall.
The facility seemed to be secure & well lit. All personnel was friendly & helpful. Thank you for making our trip pleasurable!
Awesome expierence!! The shuttle was ready when I parked my car to bring us to the airport, and when we arrived back to the airport, the shuttle was waiting to bring us back to our car. I would reccomend this service to anyone!
Both of our drivers this trip were very personable and helpful. While your facility is only a few minutes from the airport, we find it less stressful than parking at the airport, or asking a friend or relative to drive us to the airport. Your staff drops us off right in front of our airline, and also picks us up right outside at baggage claim. It's convenient and safe!
This off-site parking facility is so well managed, convenient, and reasonable that it offsets the "inconvenience" of coming to Midway from the north side of Chicago. I would recommend this to anyone. I hope the airlines at Midway appreciate the service you offer.
I happily used the services; outdoor parking and shuttle bus ride to Midway airport. Again, I was very pleased with your facility and staff.
The best idea after public parking got invented !!!
Everything was great - will definitely use again next time I fly.
It is a pleasure to park my car at this facility!
Wouldn't park anywhere else, we refer you to others constanty.
The service was excellent every one was very professional.
We will definitely use Park Ride Fly services again and recommend to others. It was totally hassle free and quick service too!
This was our first time using the service and it was better than expected. It was great that the shuttle followed us to our parking spot and helped us with our bags because I have a neck injury and even more appreciated upon return when we were exhausted from our flight. Not only was it as advertised, it was faster than I expected. My only recommendation is if they can give a clearer description of where we should wait outside the terminal. We ended up one median to far and had to lug our bags back across the street. Maybe a diagram on the yellow card would help.
Have used Park Ride and Fly numerous times and think the service is better each time. Last year we can back to a dead battery and someone was there in 2 minutes to help jump our car.
Wish I knew about you sooner! Very professional reasonably priced operation. I love how your parking location is notated and you are driven directly to your vehicle upon return. I also love the text feature.
This was my first time using your services and it was wonderful. I will definitely use your services again and highly recommend you to others. Thank You for the outstanding service.
Great service. Staff friendly efficient
Upon hopping on the shuttle, a lady brought her mother and 2 kids aboard and then told the driver she would be right back for she had to go help her husband with getting the luggage. After waiting 15 min, the driver called a back up shuttle so they could transport them off ours and onto the other and get the rest of us back. We all thanked him very much for not waiting any longer. As I told him their luggage could of been even lost, who knows. Very classy!
Probably one of the most efficient and courteous minded staff I've ever encountered in an off site airport parking facility/service. Keep up the great work and you will definitely see us again...we shall not hesitate to recommend you to friends and relatives.
EXCELLENT!! Very fast and efficient!
I chose this parking facility for the price. Since I had never used this facility I was suspect regarding the timeliness of their service, security, etc. However, I was pleasantly surprised by the courteous staff, the well-lighted, secure parking area, and the quick trips to and from the airport. A very nice facility and quality service. I will use them in the future.
I have used PRF many times and have found the staff friendly and helpful. I have never had any concerns with your facility or staff. The website is easy and quick.
took a very long time for the bus to pick us up on the return, the cashier was sitting down and did not see us to check out, had to really wave to finally get her attention to cash out
Always love using your lot! I refer you guys to everyone i know!
Hassel free parking.
Have always enjoyed using your business. Good price for great service!
Best parking at MDW
Absolutely the best experience I could have hoped for. No hassle, all the employees were helpful, friendly and kind. Honestly I did not expect for this to be so smooth. Thank you for Improving the usually uncomfortable experience of a long travel day.
Love the service. I'll be using it three (3) times this week alone. Keep up the good work.
Your staff is very pleasant and we always are greeted nicely by the staff at the pull-in booths. 95% of the time the drivers are great with the bags and very pleasant, this time he put them in my trunck which was above what was expected. The last time I had a little damage on the side of the car which was from someone trying to load a suitcase into their side door rather than the trunk. Not your fault or responsibility just disapointing. Overall very good job we will continue to use your facilities. The discounts and earned points are very nice also!
Everyone from check in to the shuttle where fantastic. We will always use you!
I have used your facility several times over the last few years. I have always found staff to be very pleasant and efficient. I have recommended your facility to several friends.
Excellent service and absolutely pleased with the attention and courteous personnel. After I parked in the parking lot, the shuttle pulled right next to us and took us to Airport in few minutes..After returning too I called the # and shuttle was there in about 5-10 min. Door to Door service with absolutely no hassle. You guys really know what customer service is. Would highly recommend to anyone as the price is really competitive to other lots.
this is the best service! friendly quick service. If they know your plane arrival time they are there waiting no need to call. Would not use anyone else!
friendly courteous drivers
We were very pleased with the services we received. Will certainly come back.
Used midway park ride and fly many times. Recommended it to friends and family too.??
We use you every time we travel - never a problem. This time our flight was 6 hours late, we were exhausted when we finally got our luggage close to 2 am - and there was the shuttle within minutes. Thank you for constant excellent service.
As usual I had a great experience here. We were on our way soon as I parked. I called once luggage arrived on the return and your driver was there within 15 Min. The shuttles are always clean. Will use again
have used 3 times now, best price and great service! CAN'T BEAT THAT!
ALWAYS the best in customer service!
The trip to and from Midway was fast and efficient. A van pulled up immediately as soon as we parked the car. Van drivers very friendly and helpful.
We have parked at the Midway Park Ride Fly several times. It is close to the airport, the shuttles get us back and forth quickly, we are dropped off at curbside check-in, and picked up close to baggage pickup. We prepay online, which makes our departure smooth and quick.
I would suggest to be very flexible when flight delays/cancellations cause a customer to have to lengthen or shorten their parking stay. Parking can be a significant part of the cost of a trip, so flexibility on the part of the facility would be greatly appreciated and win customer loyalty when unforseen circumstances cause a change of plans.
The shuttle came to our car immediately when we drove into the lot. When we returned from our trip, the shuttle was waiting outside the baggage claim door to take us back to our car in the lot. We recommend Midway Park Ride and Fly to all our friends who are flying out of Midway.
My flight was delayed, but they were there waiting on us as soon as the bus filled up we were on our way to to car, I like the part where they knew the location of the car , there was no walking with the luggage looking for the car we came in at night so that was really helpfu.
This is the first time we used your services (we used the parking and shuttle services to and from Midway Airport) Your services were recommended to us by a relative that highly recommended the service. We were VERY pleased with the whole experience. The drivers were very courteous and made sure that they took care of transferring the luggage from either the ground our the car. We will be travelling in January and will definitely be setting up a reservation for your services again.
When I got off the plane in Chicago, I ran as quickly as I could to catch the shuttle bus. I got on with only a few passengers on the bus. We started to drive off. The driver, seeing that a whole group of new passengers had just arrived, stopped the bus and let them get on. I was so pleased to see that level of care. I kept imagining that he would do the same thing for me. Nicely done.
Excellent service and support from your staff.
I have used your facility multiple times and have always had positive experiences. I will continue to use this facility when I fly out of Midway! I also traveled with a friend who said she would also use your facility from here on out! Great job!
The A/c on the shuttle bus was not working. Would have been good to have the A/C working on the shuttle bus on a hot day.
Great , fast, professional and very quick customer service.
Price has gone way up...just about as cheap to park closer now. At check out, our paid receipt was giving the lerk problems...took 15 minutes to fix.
Whenever we fly out of Chicago Midway Airport, we use Park, Ride & Fly exclusively unless we are staying overnight prior to a flight. We have always received friendly and courteous service from all of the employees and many times, we have not had to call for a pick-up as the van is already waiting at the airport. Keep up the great service!!! Mike & Debbie Dill
We've used this parking facility twice in the last month. Every driver was very professional and helpful. They carried every bag and treated us very well. Reservation and check in and out were very easy.
awesome service as always
This place it truly great.
Speedy service to the airport. Good rate, especially with a coupon. A shuttle was waiting at the airport for us when we walked out to the curb with our luggage. Would definitely use again.
Super friendly people and very fast service! No worries leaving your car because it's all secure. That was one thing I worried about and have no worries now. Cheaper than the extended stay at the airport and much easier getting your luggage to the terminals! Will always use Park Ride and Fly!
Absolutely our best, most stress-free airport parking/transfer service EVER!
I've used you any time I have a flight to midway. It's the only way to go. Fast and efficient, and friendly too!
I have used this facility numerous times. They are friendly, efficient and make the trip to the airport effortless. I would highly recommend them!
I was very impressed with the level of service and the fast service both to the airport and back to our car after our trip.
Very good experience, quick pick up. Would use again.
i use this parking lot all the time. Bus staff is always helpful and friendly. It's great to be picked up at your car and dropped off at the airport.
I have used Midway Park Ride and Fly several times, and each time I was completely satisfied with everything from the ease of making my reservation to getting picked up/dropped off, and customer service. I recommend this to all my friends and family.
Great service! Very efficient. Everyone is always so positive and helpful. My "go-to" parking choice for Midway.
I am so happy I found Park, Ride, Fly a few years ago. It has always been a positive experience. The drivers are courteous and handle the luggage from your car to the shuttle and off at the airport. The whole process functions like a well oiled machine and it saves money compared to parking at the official airport lots. Once our return flight was delayed by one day because of a snowstorm in Chicago. When we got to our car that next day we could see that not only had they ploughed the lot, but someone had shoveled between the cars so we did not have to trudge thru any snow to get into the car. I call that service with a capital S. I recommend P,R,F to friends and they always thank me after their experience.
I love Park, Ride, Fly! I've used the one at Midway and Indianapolis on a few different occasions and its always easy and efficient!! That's exactly what you want when you have other things on your mind when traveling, one less thing to worry about! The price is always right too!! Thank you!!
Great place to park. Staff are always friendly & helpful.
Great facility, system, and customer service! I would recommend to friends and use again!
Used the park, ride and fly at Midway Airport. Website very easy to use. Made reservation on line. Check-in was a bit slow however overall experience was very good. Can't beat the price. Cost less to park my car for a few days than to order a limo service. This location very easy to get to. Highly recommend.
My wife and I were very satisfied with your facility. Your location was easy To locate and your employees were very friendly and helpful. We will continue To use your business in the future. Thank you!
Always excellent and quick service. I'm a frequent customer and will continue to be.
Excellent and highly recommendable.
Staff was attentive and friendly .Great job as always
I feel my car is safe at the Midway Park, Ride and Fly
we had to wait til she finished her phone conversation with someone,to check out.
Love this place! I've never had bad service, never had to wait long. Appreciate that they are willing to run the shuttle when occasionally my group has been the only ones on it. GREAT COMPANY!
I always park here. The shuttle driver is always nice and helpful with luggage. Excellent place to park and no problems with the facility.
Used your services many times in last year. Always pleasant and friendly staff. Very good experience every trip!
I live in nortwest suburbs and the main reson i fly out mdw is becaus of southwest airlines and your parking facilities
First time we used ParkRideFly. Service was outstanding. As soon as we parked, a van was waiting next to the car for our ride to the airport. When we returned, a van was waiting outside the terminal and we loaded immediately for a quick trip to the parking facility. We didn't even have to call or text for a ride. All worked perfectly. We will be using this facility from now on.
Great as always
I began using PRF about six years ago after a friend's recommendation and have never been disappointed. Traveling can be a very unnerving experience but it is a comfort to know that at least the service provided by PRF is consistently friendly, reliable and helpful!
We feel like the staff is part of our family -- taking us to the airport and back AND watching our car.
I have used this facility for the last several years - staff is always pleasant and professional - rates are fair and I know that my car will always be safe here. Shuttles run frequently and if there is not already one waiting after I call for a pickup from MDW; there will be one in just a few minutes. I never thought that I would rave about airport parking... I would not hesitate to recommend this to a friend.
Our shuttle driver on the the return trip was outstanding and so courteous. Actually both going to the airport and returning drivers were so helpful.
My husband and I always use Midway Park Ride Fly whenever we travel. We love the convenience, professionalism and reliability.
Your staff made the transition from "travel" to "home" more smooth!
This is one of the few places where I feel the customer service is a high priority. It's been that way since I started using this facility more than 10 years ago. Keep up the good work.
We have used other services and were not at all happy. We've used Park, Ride, Fly three times and will be back in December. Excellent care of our vehicle.
I have not had occasion in recent years to use the PARKRIDE&FLY at Midway Airport in Chicago, but having depended on it for years when I flew fairly often to Manchester, NH to visit my aging parents in North Andover, MA, I knew there would be a seamless connection to MDW and that my car would be safe while I was away. I always recommend this service for convenience, price and really solicitous employees. It is much, much less costly to drive and park than to take the charter coach from Peoria! I have never, ever, had a problem. The drivers are careful with my luggage and are efficient and most importantly good drivers. It is easy to make reservations and payments on line. I wish I still had to use Southwest as often as I used to.
The staff was excellent. Great door to door service, very professional and very timely. I don't think I even waited five minutes for my pickup from the airport back to the facility to retrieve my car. I will definitely use this service again.
Easier, faster and better than I imagined! Will definitely be back!
As good as always
Your check-in/check-out person is one of the warmest people. I love it when I park there, she's very personable and remembers your face. Such a nice touch.
Friendly quick , efficient and timely staff, accurate billing!
Park and ride is fantastic easy in and out. Everyone was very nice and pleasant will use them all the time.
Very convenient. The friendliness and helpfulness of staff coupled with quick service and significantly lower prices than the airport long term parking make Park Ride Fly a no brainer!
Every thing went very smoothly. Whenever I fly out of Midway, I will definately return.
Amazing service once again! I don't even consider parking anywhere else. Thank you!!!
WE HAVE USED YOUR PARK BEFORE AND ALWAYS WE HAVE BEEN PLEASED. WE WILL ALWAYS USE YOUR PARK TO LEAVE OUR CAR WHEN FLYING OUT OF MIDWAY. WE LIKE PARKING INSIDE WHERE THE CAR IS PROTECTED. THANK YOU. THE FLOOMS
Everything went smoothly on check in and trip to airport. On our return, our luggage arrived quickly. When I called for pick up, the person on the phone said the shuttle was outside waiting for us. And it was. So speedy and efficient that we were dropped at our car in record time and the gentleman helped with our luggage. I would definitely recommend your services over other airport shuttles.
I loved your service. I had never used your service before. This was my first time flying out of Midway and a friend recommended your service. I loved the service I receive. You will see me again!!!
As always expected, excellent service!
I will never fly out of Midway with out using Park, Ride and Fly! I have used PRF for years it is a wonderful service.
I have parked in quite a few locations and I have to say that your people are the most courteous and helpful - thanks for making this an enjoyable experience.
I'm never disappointed with MIdway Park Ride and Fly. Registering online is easy; any time I call with a question, the person who answers the phone is friendly and helpful; the shuttle is at my car to load my luggage fast; the shuttle driver is friendly and a good driver; upon returning to Chicago, the shuttle is waiting for us and delivers us to our car fast. I highly recommend this parking facility to everyone I know.
I really appreciated the van picking us up at our car and then returning us at our car. Having the attendant right there to help us made us feel safe. Thank you.
Great people great place to park if you are flying out of Midway use these guys
Great service. 10 minutes from car to airport. Upon arrival we simple walked out and the bus was there.
Great parking g and shuttle service - very professional and efficient !
great hassle-free travel experience; too bad the TSA couldn't be as efficient as Midway Park-Ride-Fly
we have been using this facility for several years and have never had a bad experience. The staff is great, helpful, bright and cheery. Thanks for your great service
I have been pleased with the service from your staff. I have parked my car in your lot before. I came back, knowing that my car was safe.
I'm very impressed with the facility and the professionalism of the people who work there. The shuttle is clean and well-maintained, and the option of covered parking is ideal for a neat-freak like me. I feel good about the environment in which my car is kept while I'm away when I use this facility. And that means a lot to me.
Awesome service. Very safe place for your car. Would highly recommend for anyone.!
Never wanted to drive to the airport but the convenience of your services made it so easy. We will use park ride fly again most definitely.
I always use Park Ride and Fly because the service is fast and I have no wait at the airport.
Will definitely be back. Very quick and easy thanks!
We always enjoy your facility. Nice people and good and timely service.
We continue to be happy with your service. Way more convenient than waiting 20 minutes for a limo to show up.
We have never waited more than a few minutes for a pickup--we love that part of the service. Thank you.
Drivers are great, especially late night when one is ready to get home. Very friendly and accommodating to needs. Love parking here!
Great shuttle service, quick and professional.
Always a great experience.
Fantastic timely service for me and my family for decades!!
It is so easy to use. They are fast, efficient, and very pleasant to deal with.
The staff was friendly and efficient. I traveled early in the morning and the staff was alert and got me to the airport on time!
Good, efficient way to get to Midway Airport
I've been a frequent reward partner for over 15 years and have never been disappointed. Thank you for the excellent service.
The driver handles all luggage; I've never had to wait for the shuttle after parking or at the airport. The whole process - from reserving on-line, to the convenient location - makes for one less hassle on the vacation planning list.
I was highly impressed upon my arrival at your facility that another attendant came up to help me in line while the other attendant was checking out a client. I also noticed that at the airport one driver helped another driver load luggage. You have a great team effort which shows customers that every employee has a great attitude. This also helps the clients get to their destination faster, which is always appreciated. Great work....keep it up!
I've used the Midway Park Ride and Fly services on several occasions; I have highly recommended this facility to friends. Every question asked above gets a resounding "outstanding" !!!.
When we use this facility we always have a pleasant experience. The people that work there are very friendly and helpful.
This is why I use park ride and fly We were stranded for 24 plus hrs away from chicago because of one of our big snow storms. When midway finally opened to incoming flights I called park ride and fly and told them I was scheduled to leave and would arrive at about midnight. When I arrived the shuttle was there and my car was cleaned of snow and we didnt lose a beat and everyone was very nice THANKS We will be back.
This was my first time using airport parking and 7 years since I went on a vacation. I was very happy with your services. I will definitely use them again.
Best parking option at Midway. Service at all levels is outstanding. Excellent communication with drivers and dispatch. Thank you.
No waiting, great service that I have come to expect.
All went well!
We always use your parking services when flying out of Midway. This is the 4th time we have used it this year. Your employees are always courteous and we especially enjoyed the employee who took us to the airport last Saturday morning, October 5th. We had several laughs from your parking lot to the airport departure. If you can look back in your records to see who he was, please give him our best regards. He was great! Mike & Debbie Dill
I am so happy that I found your service online.....I will always use your service in the future and will tell my friends. Courteous service, quick, hassle-free. Thank you.
I have used your facility for years and have never been disappointed.
I recommend this facility to anyone who will be using Midway Airport.
Great service and good cost. I did not even have to pick up my luggage. They did it all. Thank you!
We've always used Park Ride Fly when flying out of Midway. The service is great and the process to reserve a parking space is so simple.
Always customer focused!
I've used your facility for about 9 years. I have yet to be disappointed. I hope your standards maintain themselves. It feels good to know that "Customer Service" is still important somewhere. Thank you.
very pleased with the service. Keep up the good work!
Great experience. Pulled in and the bus was right behind us to pick us up. Called when we arrived and as soon as we stepped out there were 2 buses waiting even though our luggage was delayed. Definitely recommend.
I love your facility. I travel alone a lot of the time and I feel very safe at your establishment.
This is the second time I have parked here and I could not be happier! The rates are really good and I never have a problem waiting too long for the shuttle to take me to and from the airport.
Great Service as usual
Excellent service! Friendly, helpful employees. Exceeded our expectations! Van drivers exceptionally helpful.
Very Efficient and Helpful. Solid service - they know the rhythm of the airport and are pro-active. The drivers are very courteous and ensure that even those that can't get on their shuttle ( ours was full), know that another one is on it's way. I would highly recommend it to a friend.
The drivers on both the trips to and from the airport were very helpful and courteous. I will definitely use this service again. Thank you!!
Employees were extremely polite and courteous. They were an excellent credit to your company and our city.
This is top notch service for flyers. First time user to you - wouldn't use anyone else. Your drivers are the best in the field.
My wife was impressed the way the driver loaded the bags into our car trunk. Nice!
It was another great experience. I really appreciate when the driver helps me with my luggage as I am generally flying alone. I also like that the wait is never long at the airport. I usually fly home late at night and I'm tired, and it's great that the shuttle arrives so quickly.
That we 'lucked out' that all outdoor parking was full and received indoor parking for the same price as out door was a first and much appreciated!
Convenient , good value
We fly Midway just because we like the convenience of your service. Only improvement might be better signage to find your way out of the lot.
First time to use your facility at Midway Airport. Wow! SO easy to find, park, and head to the airport....such a nice change from trying to park and fly ourselves. Everyone was so friendly and professional. We will definitely use your company again when traveling through Chicago. Thank you!
You cannot go wrong with this group ... from the girl who assisted with our reservation to the man who worked in the booth at the exit - everyone was professional and extremely friendly. You guys get it and I liked it!!!!!
This was fantastic. Lot was well-lit. Plane arrived after midnight. Driver stayed with us until we were all in the car. I always worry about finding my car in a big lot, but this service took you to & from the car, no worries. Have already referred co-workers and family.
The bus driver was very patient with me, as I had left something in the car that I had to go back and get. Also, I like the fact that we didn't have to wait for a shuttle when we entered or upon our return.
We are glad we found your service!
We have used your service several times & have never been disappointed. Will recommend you to our family & friends. Thank you!
Excellent customer service and affordable. I am planning on using the company again. I only wish they provided detailing services/car washes while my car is parked in the lot.
Great value and service. Had to wait quite a while for shuttle at airport but it was the evening of the Chicago marathon...perhaps that's why the delay?
Your services are SUPERB!!!!!!! I WILL AND WOULD RECOMMEND YOUR SERVICES. THE EMPLOYEES AND CUSTOMER SERVICE GIVEN IS MAGNIFICENT.
Very positive first experience! Very courteous and great customer service.
This is a very nice and convieniant way to park and fly. Quick ,easy, and freindly service. We have used in the past, and will continue to use anytime needed in the future!
The staff is always so friendly regardless of the time of day. The drivers helpful with the luggage and friendly as well. We use this facility 3 to 4 times a year and have told others about it too.
We enjoy using this facility and can count on fast, great and reliable service!
Thank you for the wonderful service you provide. I love that your drivers help with luggage.
i always use your services when I fly out of Chicago Midway Airport. I have never been disappointed in the facilty, staff & rates.
I have used your services many times and have been completely satisfied every time! Prices are great, staff is friendly and helpful, wait times are short. I recommend you to all my friends all the time!
This was the first time we used your service, and it was wonderful! The staff was so friendly and we didn't wait at all: they were already waiting for us outside when our flight landed and we got our luggage.
I always have a great experience with the Chicago Midway ParkRideFlyUSA facility. I arrive confident I've gotten their best price by reserving my spot on line, and that that price is very competitive with other parking options around the airport. I know I will be directed to an open space with no hunting around, and that the shuttle van driver will pick me up as soon as I hop out of my car. I know my car is safe during my absence with 24-hour security, and I know that I will be safe when I return to my car no matter what the hour day or night. Courteous, trained staff abound. A total win.
The best option for families traveling to MDW. Shuttle drivers carry all the bags and the shuttle picks up at your car and drops you at curbside checkin. Great experience.
A quick, safe trip to the airport . I leave knowing my vehicle is in a secure lot. I also really appreciate the points program that adds up to free days! It brings me back each time I fly out of Midway! I appreciate you recognizing my continued patronage.
Very easy to reserve online. The staff at the facility and the bus drivers are always friendly and helpful.
We have used this facility before and have been pleased but this time the service was exceptional!! We had no wait for pick-up and the driver was very pleasant.
Very accomodating and helpful, will most definitely use your service again and will recommend to others!!
Employees are friendly and very helpful and kind to my 95 year old Mom who travels with me. Thank you. Donna Mussatto
Please keep up the great customer service. I recommend your company to all of my friends. It has been a wonderful experience. Even though I could pay for service next to the airport (and get reimbursed), I prefer your facility much better.
We have used you many times before and will definitely use you again.
Easy place to find, easy to get to. Shuttle Drivers were very helpful and prices were reasonable. Safe area to leave my car in. I waited less than 5 minutes both ways for the shuttle. This is the second time I used these guys and it was a cakewalk both times. I waited until the night before to make online reservations, (10 hours before I arrived at the facility), and it still was no problem. Couldn't be easier.
Excellecent service and very convenient parking for my big vehicle. Driver had us loaded up within minutes which included golf club travel bags.
You guys always do a SUPER job and always there when I drop up and pick up my car. VERY DEPENDABLE! I appreciate how friendly and helpful everyone is EVERY time I use your services. I have NOT had a bad experience yet. It is wonderful to have your drivers take the luggage out of my car trunk and load on the shuttle and they also put right back into my trunk after my trip. A real blessing and those guys really work hard and fast! God bless them! I always tell my friends and family how excellent your service is. Keep up the GREAT job! Thanks again SO much! Sue D
very good service.