- Located just 2 miles from the airport
- Open 24/7
- Valet Parking
- Uncovered Parking
- Free Shuttle
- Luggage Assistance
- Car Wash Detailing
Save even more on your Park To Fly reservation with a coupon! Grab your promo code here
- Self Park Uncovered - $6.98
- Valet Uncovered - $7.99
Benefits & Amenities
- Open 24/7
- Valet Parking
- Uncovered Parking
- Free Shuttle
- Luggage Assistance
- Car Wash
- Free Parking Rewards
Start Your Trip Worry-Free with Off Site Parking for
In operation since 1990, Park To Fly Orlando is your premium offsite airport parking facility servicing Orlando International Airport (MCO). Our valet service facility provides a safe, secure, well-lit and fenced-in home for your vehicle while you're out
Park and Fly Reservations Are Risk-Free
What happens if your travel plans change? No problem! You can always change or cancel your airport parking reservation later. We also carry a "No Cancellation Fee" policy for cancelled flights.
Airport Parking Map & Directions for Park To Fly Airport Parking
Park To Fly Airport Parking
1900 Jetport Drive, Orlando, FL, 32809, USA
Showing the newest reviews:
This is the second time I have used your facility and very impressed both times. Very great people that work for you and always helpful. I also sent someone else the same day and they also were impressed. A thank you to your employees.
Convenient, friendly, priced reasonably.
Very good service, we'll recomend your company.
It was about what I expected. I am not too keen on letting someone else drive my vehicle but I will mostly likely use "Park to Fly" again. Also, please tell your staff not to mess with the customers radio. I don't listen to hip hop and that's what was playing when i got into my truck. Other than that, everything was great!
I am somewhat disappointed with your facility at Narcoosiee Road. I picked up my vehicle on Friday night and never realized until I got home that my name tag (ANDY) which is kept on my key ring was stolen at your facility. My keys for our cars have my name on them so they are not confused with my wife's keys, and when I left my car there I expected it to be safe on my return. The entrance to your facility is very poorly lit, and at f:30 in the morning its hard to find.
On my return, I found out that the Fuel cap on my vehicle was open. It look like somebody siphoned gas from my Gas tank. Beside that incident, everything was fine. I just want to give a heads up, so you can be on the look for somebody looting cars inside the parking lot. Thanks
Very friendly and helpful.
We actually passed by it. The signage was not visible due to poor lighting. However, since you were in the process of having recently moved to this location, it was understandable. I am sure that these issues will be addressed once you are settled in.
Easy, fast, cheap!
It was a bit hard to find, due to all of the construction. Personnel was very nice. The shuttle came quickly. My car was discovered quickly. CAr was save--meaning the car started righlt
The people were friendly and helpful. The facility was nice.
You are an awesome facility with great friendly staff. I will Definitely recommend you and make use of your services again. Keep up the great work. P/S: My car was a mess. Not only because of the so called "love bugs" but also because of lack of time to clean. The $20.00 dollars I paid to have it washed was the best money I've spent so far. Thank you for a great job. My compliments to the guy (s) who cleaned my car. Awesome.
Some blue color was left on my seats and exterior...it had been raining but the stain came from the staff
i had bought this reservation. on line and paid in full...... but when i went too check out your employee told me i had to pay 15 dollars more because of taxes .... i have used your facility before and never had to pay this ... your
This is a good service and we will use it again. Thanks
We were very pleased with your service and will use it again. The van driver also helped us find our car and brought the luggage directly to the car.
Excellent service and good prices.
This was not my first use of your facility. I usually pay at the office. I am always pleased with the service. Last night I hadn't even had a chance to call for the shuttle;it was parked there just as I got out the door! The driver was nice enough to call my reservation number in so my car would be waiting for me. Wonderful experience, as it always is. I have used other park sites but your's is the one I keep coming back to. I recommended your business to my son this past August/September to go to Boston. He was equally impressed. Thanks for the great service and prices.
GREAT EXPEIRIANCE!! Only thing I would add is a courtesy or minimal charge drive through car wash to clean the dirt off the vehicle. What a great costomer service that would be along with the car waiting for your return.
Wonderful service and friendly staff. Great help and a great savings as well. Will definitely use again. Thanks.
I felt that the services where outstanding and appreciate the helpfulness and great attitude of the employees. The only thing i would change about the facilities would be to pave the parking area, but I realize that you have recently acquired this lot and that this is probably something that is on your "To do" list. Once again I'd like to thank you for your services and look forward to doing business with you again.
Really nice people. Will use again and recommend to others.
The new facility was terrible. Entrance not well marked, NO cover, it was raining on drop & pickup. Very poor lighting in the parking area. I have used your service several times before but I didn't like the new location - farther to get to - and the facilites were poor.
Fine I've used it before, however..... Someone must have thought they were doing a favor when they left the driver's window open upon pick-up. It was hot outside, but by the time I arrived from the airport it was raining and all inside the car was soaking wet! By the time I arrived home my pants were soaked from the seat & Shirt from the seatbelt!!
A little skeptical of the facility site, but with the experience of the friendly staff & coming home from the trip... I found your facility & services to be very reliable.
Pick up time needed to be quicker. We got in at 1am and it took about 20-25 minutes to get picked up.
While everthing fine as far as your services go, Once I was on the road home, I noticed that my personal settings on the car's computer were changed and and radio stations were added to the radio preferred setting. I feel that my car was probably used wh
The best available in the mco area
I had a very early flight and the staff was very efficient and friendly even at the early hour.
It wad a little hard to find the entrance to the parking due the construction around it. Personnel was very good giving me instructions. The computer personnel was great. Helpfull, acurate and fast, they even gave me a discount. Both shuttle drivers were very pleasant. Only complaint - my car was filthy. rosa gonzalez
I wasn't given my key when I checked out, so I assumed it was in the car. It wasn't, so I had to go back to the office to get it. I'm also confused over the billing. I was billed $15.40 when I made the reservation online, but the receipt given to me when I picked up my car was for $13.77. Will I be given a credit?
Very satisfied with your friendly service the only thing that makes it inconvenient is just the drop off and pickup area at level 1 I understand that is not a choice which was made on your company behalf but hopefully with customer intervention an adjust
We hate the new location. Way our of my way to drop off my car. SLOW processd to ck out even though I had pre-paid. I was first to ck out but LAST to get my car. I asked why...and was told the cars are brought up in the order they are in the parking l
I have used the facilities in Tampa and Orlando. Both are very nice and the personnell very friendly and helpful.
The only downside to the experience was the difficulty in getting to the facility with all of the construction. We passed by it TWICE before finally finding it and a way into the facility.
I traveled from Florida to Texas and back again. Park, Ride and Fly made the hassle of flying much less of a hassle. I parked at your facility on Narcoosee in Orlando and I was there for only a few minutes, just long enough to check in and get on the sh
Mostly friendly employees, hopefully a secure facility for leaving a vehicle.
GREAT !! Greeted as soon as we pulled in and shuttle was waiting on us. When we returned home the shuttle was also waiting for us at the airport. Great service from all, will use in June when going to St.Maarten.
First impressions was good but check out was the problem. She said I owed more money $11.13. I payed the bill and when I got out in the care I realized my bill said Paid in full. So I went back in and she said it was the internets fault and I will have
I have used the service several times and was even able to redeem a free day this trip so I am very satisfied with all aspects of ParkRideFly.
Phone at the airport did not work.
The construction in the area is not too nice - early morning hours it is hard to find.
I didn't need help with luggage...offer was there though!
Liked the prior location of your facility due to time from ParkRF's new location to airport. Also being let off with bags on first floor at the airport not to customer service friendly. I will continue to use your service due to the fact your employees ar
Long wait time on return, 40 mins. Shuttle airconditioning not working. Will use fast park next time, they out number you guys 3 to one. Rude driver and office staff.
Friendly and efficient staff, checking on way quicker than I thought it would be!
Very friendly staff who out of their way to lok after me . Including finding me a parking space near by as i was alone ... Very good service
This the second time I have used your service. The only complaint that I have is luggage claim is on the 2nd level and I had to goto the 1st level for pick up. Is there a reason that this is the way it is? Other than that I was very pleased with your service. I will use Park to Fly again.
We arrived in the early morning darkness, and with all the road construction, we had a little difficulty locating the entrance. But once we found it, we felt very comfortable with your folks and your place. The office lady was nice to us and the driver was very safe in his driving and very helpful with our luggage (I had recent surgury and could not lift any bags, so I was glad he was able to help so my wife did not have to lift those heavy bags in and out of the bus. Thank you.
The trip to the airport was fine, but the return was a mess. This is the 2nd time I've used your facility, and there was a mix-up (again) as to which terminal & stall the driver came to (I specifically told the dispatcher I was at terminal A for pick-up; the dispatcher sent the driver to terminal B); so we had to wait over 30 mins for another shuttle. The driver helped us load the luggage onto the racks when we got in, but didn't unload any bags when we got to the office (he stood outside the shuttle door & waited for a tip); there was an older couple that I feel he should have assisted. Truthfully, I don't know if I will use this facility again. The rates are good, but the service isn't the greatest.
Totally enjoyable experience, I would not hesitate to use your service again. Thank you very much.
First time user, easy to find lot, fast drop off and pick up. I spoke to a gentleman in the shuttle bus on the way to the airport and he had used your facility several times with NO complaints. Made me feel comfortable with the decision to leave my vehicle.
We had our ride to the airport and from the airport with no wait at all. Your staff was very polite and helpful. Quick check in and check out. It is a bit diffucult to see the little sign to turn into your parking lot as you are in the middle of the road construction, but once we got there it was good.
The facility was clean, simple to use, and the service was friendly and quick. When I returned I didn't even have to find my car in a parking lot; it was brought out and ready for me as I hopped of the shuttle. I answered "no" to t he question on being helped with my luggage because I didn't have any. I will definately be back again. Thank you.
slightly expensive for longer duration like 10-15 days. should give cheaper rates for longer stays.
It was a very simple trailer with the basics. I was surprised at how many cars were parked on-site when I arrived but moreover surprised at how quickly they processed me and got me to the airport. I didn't wait long when I returned, PLUS my car was already waiting for me at the front when shuttle brought me back. It was very convenient and MUCH easier than parking at the airport! Would definitely use again AND recommend to friends and family alike!
Excellent service, and very convenient.
You provided me with great service ! thanks
Worked for me. Thanks
Wonderful experiance. Much better than using the airport remote parking; you were less expensive and more timely. I would highly recommend ParkRideFly to my friends and family. I am 6 months pregnant and was traveling by myself with two large suitecases and two carry-ons. I did not have to touch my bags except to get them from baggage claim. Thank you so much for all the help! I loved it and will only park with you from now on.
You have recently moved to this location from your former one. I hope you will be able to upgrade it from the mobile currently in use as your office and be able to pave more of the lot. Also, better lighting would be good.
please pave parking lot.
Due to construction, facility hard to find. Persons working when I arrived home after flying all day were not knowledgable in their jobs. Too many lots at MCO with the same words in their names.
Facility was very hard to find because of construction. Directions on the internet are incorrect. Finding a parking spot was difficult.
We were very pleased by the friendly efficient service
professional, expedient and helpful
other then the street construction your company was easy to access and friendly to work with. would definately recommend to associates and personally use your services again. thank you so much
would like to know how to get coupons and/or discounts
I've used your service twice and both times I've had to wait unreasonably long times for your shuttle to arrive. Shuttles from other parking facilities made at least 3 trips each before the Park to Fly shuttle arrived. The shuttle itself had a musty smell
I had a generally good experience with your service. However I have one big complaint. The website does not allow me to see the location of the parking facility until AFTER I have paid for the reservation. This is unfair and it is a real negative with your service. I would like to know the exact location before I pay for parking.
Wow! Loved having my car there and ready to go when we drove up in the shuttle! Great service! Thanks!
I will not use it again because of the conflicting information over a rain check that I got from your customer service person.
We will be using your services every time we fly out of Orlando. Thank You Hank & Gen
waited 35 minutes to be picked up from airport...otherwise experience was a good one
It's not fancy but they get the job done. I've used them 3 times and haven't had a problem yet.
I ALREADY REFERRED A FRIEND, NORMAN FORTIER.
I was a little worried by the appearance, but the staff was friendly and efficient. I didn't have to wait long at the airport for the shuttle to arrive, less than 5 minutes.
Very friendly safe and efficient. Thanks
Very good directions.... easy to find the facility even though there was alot of construction around the facility. By the time we got to the pickup point a shuttle was there to pick us up... both ways!
I use P.R.F. frequently and find all employees, specially the drivers friendly and courteous. I only wish that the construction on Narcoussy? road would end. I have to wash my vehicle all the time, but it's a small price to pay conpared to the rates other charge. Thank everyone
Will be glad when they finish the road construction in front of your facility as I am sure you will be to. Thanks for your service. Will use it again. Carl...
The facility is fine but with the construction on Narcoossee Road it was hard to spot the turnoff
with the roadway being under construction, we were a little confused if we were at the correct location, as we were arriving before day break. But with the directions that we printed out and the business signs/markers, we were able to find the location very easily. The facility was brightly lit, outside and inside, and since I had booked online, everything was in order and waiting for us. Parking was super easy, and within a few steps of the trolley area. The trolley was very prompt on delivery and pick up. And each driver was friendly and courteous. I'm sure when the road construction is completed, it will be easier, and cleaner to drive right to.
Very happy. Things went smoothly, no problems.
want to take this opportunity to thank you for the way you put my mind at ease while I was not in Florida. I did not worry about my car and you were there is record speed picking me as well as others up at the airport. You had my car there waiting for me and again I did not have to wait. Thank You, I will be using your facility again and I will tell others about the way I was treated. Karen Koehnlein
When we returned we were told that we had not paid and still owed that amount. We showed him that we had paid and received a paid statement. Hummmmmmmmmm.
The facility is a bit on the rough edge, but the service was great. I have been using Park Ride Fly USA for a couple of years and have been happy with the service and the simplicity in making a reservation. Best of all, having my vehicle within steps from
Your new location is too far from the airport and the condition of the lot leaves much to be desired!
You were not there! No notice that you had moved!Luckily Fast Park accepted our reserevation and accomidated us.With Busy schedules I did not notice the address change,and at 8am. when we arrived there we were shocked!A little attention we moved would hav
Facility very acceptable, service prompt and efficient.
Staff was pleasant. I returned two days early. Please advise how to receive credit. [email protected]
Parking lot a little rough. Construction on Narcoosee makes getting into the lot somewhat difficult. Did not know about the $3.00 online reservation fee. Customer service very friendly!
Great service and competitive pricing. Thank you very much!
My daughter commented "These people have it together!" as we checked in and again as we got our vehicle on leaving. That I knew from years of using your services when I depart OIA. Haven't been going much lately but it's nice to know you all still "hane it together'! Thank you.
We have parked our car at your facility before. This time we were not happy about the hood being covered with prints from a cat having been on it for a period of time.
Easy to use at reasonable prices.
Everything went very smoothly from dropping off our car, help with luggage to the shuttle and right to the airport. Drivers were very friendly, smiled alot, and car was ready when we returned. I have already planned another stay at Park Ride Fly!!
the service was quick and fast to get to the airport.
Very convenient! Shuttle driver was very helpful with luggage.
A little dark but the people were frienbdly and helpful. Didderant than Chicago (smaller) bur=t very comfortable.
Although it took a while for me to be met at the airport after I called, I was pleasantly surprised to find the air conditioning in my car miraculously fixed and working. No one at Park To Fly's office seemed to know how that happened, but I'm very happy, as it's been frightfully hot here in Orlando for the last few months.
Great job! The drivers and staff were friendly and helpful and I got my car back with no dings. The airlines could take a lesson from you folks. I will definitely use you next time I travel and in the future. Thanks for what you do, Ross McClintock
Lied on the website. Not 2 miles from airport...
Pleasant staff, short wait time. Car was waiting for me when I arrived at facility. Very short check out times on departure and arrival. Very professional and courteous staff. I have recommended this facility to family and friends, used the facility many times in the past and will continue to use it the future.
Very good. My car was found in good condition where I had left it. Shuttle service was awesome! They were there when I called--no waiting at all. I will definitely use these services again. The price was also very good. The only thing I didn't like was the parking surface--it was dirt and grass--spaces were not well-defined, and walking was difficult with a suitcase.
This is the first time we have used this service, and will definitely use it again!
The reason I chose your facility was because there was a phone number I could use to ask questions of a real person. I didn't find that on some other sites. Thank you.
I have been using Park Ride Fly for some time now and as always I was greeted like I was the most important person there was. Thank you so much.
Excellent service. Will definitly use your service again when we need it and refer you to others.
I have used your facility before and will continue to use it. very easy.
The facility is amazing. The service is quick to and from the airport and the checkout process is very efficient as well. I will be using your services again for sure!
The situation when picking up the vehicle was rather sophomoric and not exactly professional. I was originally gives the keys for a car which was not mine. People who had been waiting in line for over 30 minutes watched me drive off in my car once they brought it to the pick up area which was over crowded with people waiting for their cars. I have no idea why we received our car before many of the people who had been waiting for a considerable period of time.
We came back because we have used your facility before, and we very satisfied with your service and security!
First impression...everything went very well from the time I handed the attendant my prepaid receipt. The shuttle driver was outside and ready to go without delay. He helped me with my bag at the drop off. The return trip went well also. I will use this facility again even though it is a longer drive for me.
Upon returning from my trip, I found that my car key no longer fit properly in the door and it was with difficulty that I opened the door and started the ignition. I still cannot use my car key to open the hatchback. Prior to visiting Park to Fly I had no such problems with the key.
The reason #6 is marked No is because of this times use of the facility. When I arrived, went into the office and presented my print-out of my reservation, the lady said I paid for Self Parking in a not happy tone because I got a discount. The prior time I used the facility, using Corp. for discount with Self Parking, we were greeted very nicely and the men unloaded the luggage from our vehicle and said they would park it. Of course our tip to the men was based on this service. This time the men tried to park our vehicle and was told they could not do it by the lady. As I am handicapped my wife had to park the vehicle. The men walked with the vehicle as my wife drove and showed her where to park. The men did not like the call made by the lady. I felt she was out of line with her call and will consider using one of the other facilities in the area if this can not be resolved. Just because I got a discount I have to be treated like dirt? Please advise. The parking facility is 5 star but the office customer service is one star. What does it hurt if the men want to help the customers? The final receipt received did not match your quote and has been sent in to your office.
Very convenient and the price was much better than other facilities I have used. Thank you.
This was my first experience with off site parking at the Orlando Airport. I was very impressed with how the staff made it an easy experience. I will definitely use Park To Fly every time I fly from Orlando. Thank you for a great experience.
Excellent! I have flown out of MCO many times and this is the best yet.
The staff was very pleasant and efficient. They loaded our luggage as soon as we arrived and immediately took us to the airport which was great. The only criticism I have is that online you indicate you offer a military discount but when you place an order online there is no way to request it.
I was very impressed with the website and customer service. However, upon my return I had to wait well over 45 minutes for pick up then I was charged an additional 10% for some new charge that was effective 11/1 that I was not informed of when I dropped
Due to the ongoing construction, the "Park to Fly" sign was not very visible and I drove past the lot and the road was dusty and bumpy. I assume that once the road is completed, all should be fine.
Fruendly and helpful staff....
VERY poor response from person on phone when I called for pick-up - when asked where we would meet the van he kept repeating A23 - when asked where that was he repeated it again - we had a needlessly long stroll thru the terminal finding it Our Aldi shopping cart quarter is missing - almost every control had been messed with - only one of the staff were able to tell us how to get on to FL528 eastbound
I use Park to Fly in Prlando often. I find it convenient and the staff is friendly. I due however see neglect in the facility as the office is very antiquated and the property is a little shabby looking. This recent experience I was dissapointed to a cockroach in the bus during the ride back from the airport to the garage. I recommend an evaluation of the conditions of the physical assets.
Good! I did check out two days early and would like to know if you can give me credit for the ramainer of my payment instead of a refund.(Receipt ticket # 133029). My confirmation number was 431530. I will use your services again. Sincerely, Fidel L. Pal
works great, thanks.
staff was friendly and efficient; did not have to wait on either end of our holiday
I'm a repeat customer. I love the convenience of this facility and the friendliness of the staff!
At first glance the dirt approach and parking area was not what we expected. But the staff was friendly, courteous and very helpful. All our expectations were met. Pick up bus arrived very quickly, and staff was very professional. we will use your sev
Very well organized and efficient!
The facility was pleasing, the staff friendly, and my car was ready to go when I got there to pick it up. Good experience & nice to not have t worry about my care while I was away.
very pleasant employees to deal with both arriving and departing.
everything was great - no trouble during any of the process
was the best srevice of all of the parking at the orlando airport. i will always use it as long as the service stays at the level that you offer now.
i really loved this company
office leaves a little to be desired but the service is very good
Way better than your competitors who we used last time, we will use your's in future.
When you return from a two week trip to Europe the last thing you want to do is wait for the shuttle. Your shuttle arrived at the gate approximately 10 minutes after we called. That is what I call "great response time". Since we paid in advance, we were out of your lot in a matter of seconds. We will definitely use your company again............
First time I used your facility. It was hassle-free. I will be back. Thanks Julie Scott
Out of our way to airport.
I was very pleased with your service and would definitely use your services again in the future. This was my first time experience and it was a pleasant one. Keep up your good service and your good work.
My first impression wasn't a good one. I expected a professional looking parking lot area and ended up entering a gravel lot with a bunch of grown up weeds and a trailer for the office. I was not impressed at all and didn't feel comfortable leaving my car there. On the plus side, the amount I paid was very reasonable.
Fast friendly and helpful service.
very enjoyable experience. I have used you before , but this was an even better experience. Thank you
Confusing with different name on lot and address not easily recognized.
So happy I made the effort to find parking, rather than motel and parking - we do not live that far away, hate to have to spend a night in a motel if we do not need to...I told the person at the desk when we were checking out that I will definitely use the services again. I will also refer your services to our flying friends. June R. Wheeler
good service & friendly personel
Great job despite the road construction. Picked us up promptly and our car was waiting at the lot.
Awesome experience, though a bit dusty dirty. can't wait for the construction to end!
We really appreciated your great service. It solved the parking problem for us and we will used your facility again. Cliff and Evelyn Steadman
work in progress
This is my third time using your facility, and I will not be back. The staff was extremely unfriendly and you could tell they did not want to be there. There was absolutely no incentive for me using your facility over anyone elses. I know I can find cheaper prices, but what kept me with Park and Fly was the friendliness of the employees. I know the facility is undergoing new management, and I'm very sorry for this because I have been very pleased until now.
due to constrution it was a little difficult to see your entrance and I passed it. I think a road sign accross the street with an arrow pointing would have made it easier. once the road is fixed it woulb be much easier to loacate.
The on line discoount helped to make the decision to use park and fly
only difficulty was the road construction which is by no means under your control. We found your company efficient, friendly and convenient. Thank you, and the price was also good.
Very friendly and extremely convienent!
Sir I very much appreciate your follow up. I have one big problem, due to an emergency we were not able to use your facility. My reservation #903917 was paid in advance. Could you please refund the cost to me? Thanks---Jerry L. Echols
I don't recall whether or not i was greeted outside the office by a staffer nor whether or not I had assistance with my luggage. Upon returning, I was assisted at the airport with my luggage. I suggest you indicate on your site when the 24 hours comm
Convienent in every way
Thanks. The customer services at all was GREAT!
The only problem we encountered was the vehicle looked like it was in a dust storm upon our return. Perhaps its due to the nearby road construction. All the vehicles in your lot looked like ours.
Man gave me some grief when we returned from our trip, I had my "PAID" slip with me but he insisted i needed to pay. I was under the impression that the slip was all I needed. Cannot say if I would use your service again. I had to check something on #6 or this would not submit...I checked yes but really don't know if I would Nancy Hauptkorn
It was amazingly easy to "park and fly." The staff and driver were patient. They waited for me, helped with my luggage, and drove me to the airport in a timely manner...even after I arrived with not a moment to spare.
The staff, at the ticket counter and van drivers, were pleasant, helpful and a credit to your organization. Thx for the good service!
I was very impressed with the service. I was greeted as soon as I pulled in. I checked in quickly and was taken to the airport. I was picked up as soon as I called and was shock to see my car wasalready up front waiting for me. I was scared of leaving my car before but now I am happy with your service and will park my car more often. I will also refer my friends.
I was pleased over all.The service and price was great. Thanks
I indicated that I would use your facility again but I'm not so sure. Your website should indicate that you are renovating the lot. My car was extremely dusty when I picked it up. Secondly, I waited approximately 25 minutes for the shuttle from the airport to your lot.
The building looked a bit worn, but, well, it's a parking lot... The wait for pickup seemed a bit long, according to my wife a lot long, but not too bad. I was dissapointed in that I requesed a wash and vacuume ($20 package) that was not done, was not cha
Great job! Calling for pick up ,the phone was answered immediatley. I was not kept waiting for drop off or pick up. Drivers were helpful and friendly. Office staff was efficient and friendly. Over all experience was pleasant.Thank you.
not the fault of ParkRideFly but lots of construction around the sight made it hard to find entrance especially when darkness. Larger & more prominent sign would help alot!
Need just a little more lighting around entrance and office building. Everything else satisfactory.
Very happy with your service.
This was our first use of this type of service and your facility. We were very pleased with the service and price and will use it again whenever we fly again. Have used a rental car in the past to go from Melbourne to Orlando Airport and it is much more of a hassle.
Very efficient operation, very friendly staff.
This is great!!!! This was my first time to ever fly and my husband had not been on a commercial flight since the army in 1968. This was a great Park to Fly Trip.
very happy I already refered several pople to you.would have liked a little less bird poop on my car.Maybe you could have a power hose for customer use if they ask to hose off before they go?
Awesome service. I will use it always in the future and will recommend you to others.
The lot was full of puddles and looked totally disorganized. I had concerns my car would be dent free when I returned since the spaces were not lined out. I feared someone would try to squeeze into a spot next to me.
It was the first time I ever used a park and ride. Usually I park at the airport. I preferred your service and will use it again in the future. Thanks for making my first experience a great one! Sincerely, Lisa McCarthy
First impression was not that great in that the road in front was under construction and it was not clear if that was affecting the parking. Obviously you can't do anything about road construction, so there is nothing you can do to improve there. It also was not real clear upon checking in where I was to leave the car and that I could park it or leave it to you to park. Once that became clear, everything was smooth. I did wait a little for the shuttle to pick me up after my return, but it was NOT an unreasonable amount of time.
I was shocked at the cost difference for using the internet and paying in advance. It cost $30 online but at checkout, the bill was $21. Ridiculous. I will never book online again. The gentleman at checkout/checkin has waited on me before. He is rude. The drivers are pleasant and do their best to get there quickly. My care was beyond filthy when I picked it up. The lot is a giant dustbowl. I have used the lot before and was comfortable with the location, etc. If nothing else, the website showed me all the competition and I will probably try somewhere else as there was no effort from the staff to reconcile the bill.
Seems small but very adequate. The speed of our pickup was impressive. Then I was handed my keys with the car just outside the office making my arrival at home very quick. Thank you all for a job well done.
all was good.
this is a great service..
The front parking near the street needs more lighting. I parked about 5am and it felt unsafe. My brother has used your parking 2-3 times for several weeks each time and my 2 week stay too. All was very good. In the dark it is really hard to see your sign. I know it is on but drive by at 5am and look for yourself. I know it is hard for you since you folks know it is there. Have someone drive by in the middle of the night that doesn't know. Just a thought. Very satisfied!
Makes flying a little easier.
not impressed,but the service as great. always good not to have any additional charges. i rated the place as 5 star
The only problem I had was finding your place. There are no lights showing me where you are located at 4:30 am. I called your office and was given very good directions, but I do think a lighted sign would be good. Thank you.
1st impression was good. Facilities are a little less than expected. Found all mirrors moved and a sticky substance on steering wheel. Mirrors don't need to be moved just to park car. When I called from airport person answering phone was rude(male).
I love the friendly people and the fast service. They are right on top of things. Thanks
Very quick and professional---we have used this several times and will continue to do so.
Everyone was very friendly and pleasent. I would definatly recommend and use again.
Hard to find at this new location. Suggest more "eye-catching" signs. Missed my usual "oneday free" for being a veteran that I usually get because your office was closed on holiday.
Your staff did an exceptional job as usual. I complained last time because I paid for a self park and you would not let your staff help me and park the car. I am handicapped so I was mad and my wife had to do it. This time I paid for the valet parking and it all went like the first time I used your self park. Your staff was saying at the counter this time, to the customers in the office, that they would help with all and parking even if they paid for self park and would take care of it a no extra charge. That made me mad again. FYI. I will be using you again in Oct.
Very good nice ride to the airport nice driver
Fair price, great service.
I was very pleased by the experience.
not super impressed. facility was just 'OK'(borderline). not as convenient as Albany NY facility. Had to wait a long time(20+ minutes) for shuttle back to our car. Would only use this location again if the price was the 'best in the area'
Pleasant and very much satisfied.
Everything and everyone at Park ride fly was great. We will use again on our next trip.
Drivers both ways and person at the reception desk greeted with smile and helpful. I will use your service all the time. Thanks
Very friendly staff, easy to find. Website was user friendly. Enjoyed our experience. Will definitely use your services again. Thanks!
Our trip was canceled at the last minute and we never used your services from this reservation. I called on Friday 9/21 and advised we would not be parking with you at this time. I was advised I would be charged for one night and the remainder would be refunded after Sept. 25 when they could verify that I did not actually park with you. Please follow up to make sure the credit is processed promptly.
Only complaint was where I parked, which was under an oak tree. Car was covered with pollen and leaves when I got back. All OK other than that.
We were very pleased with everything. The walk to B37, was too far for an old couple with hip and PAD, but as soon as the driver, realized it was us, he came to us to get our bags. Great job, everyone. One thing, there was a coupon online, then I talked to someone on the phone, and they said, it was a different website???? Same park and fly. That was very confusing.
1.The October parking voucher said the charge would be $180.44 and my credit card was charged the same ammount. 2.When I checked out they said the charge was $217.16 and I owed an additional $20 in a pay it now attitude.. Where the additional $20 came from I do not know. I protested, suddenly they said that I did not owe the $20. I had given them the "Paid Parking Voucher" upon arrival that gave the price of $180.44. I had arrived 19 minutes early and checked out over 6 hours early. So, I am very cautious of Park to Fly charges and using Park to Fly again.
We are great fans of Ptar to fly Orlando and would use them anytime we travel.
Question #7 would neithr yes or no. We weren't sur if we should park or car or where and weren't sure whether or not we should bring our keys. Otherwise, we wr overall happy and would use it again.
Smooth as Glass and very simple to use. Will use the facility again in the future
We have used your facility in the past, which is why we used it again, and have always recommended your facility to all who park & Fly. Sincerely Andy Polashock Carol Marshall Orange City, Fl.
Great experience. Thank you. I look forward to future travel & will park with you again.
Convenient. Friendly, helpful staff. Would definitely recommend.
Going to the airport was easy and pleasant. Coming home was a disaster - traveling with 3 young children late at night, we had to call for our shuttle 3 times and THEN wait 40 minutes for the shuttle to arrive. The shuttle driver was extremely rude and
QUICKEST SERVICE I HAVE EVER USES.
I appreciated being able to make the reservation online, prepaid and was very pleased with all my interactions with the staff. The only issue was that I stood under the parking spot number I was told to stand under and only vans from other companies parked there, so apparantly I missed the first van that was sent for me. However, when I called to let the staff know, they immediately sent another one for me and I was very appreciative.
How easy it was to park and fly.
yesterday we picked up our car at the lot (1/26/11) when we had dropped it off we knew we needed air in one of the tires so when we picked the car up the attendant was gracious enough to go out of his way to take care of that issue. I would not hesitate to use your service again In our opinion you are the best thank you for your service but most of all your reasonable rate!!!!!! and curtious people who work for you are great
When I returned your agent (Michael) said I didn't pay in advance and he tried to charge me again. I started to pay again to get my car but another agent found where I had already paid by C. C. You need more reliable people in the office. Regards, Captain Pete
Quick, easy, efficient
Due to road construction, the entrance to your facility was difficult to negotiate. However, your staff was pleasant and efficient. and we were pleased with the service. We plan on using your facility whenever we fly out of Orlando.
We have used this facility before. The staff is courteous and efficient. I find it convenient to MCO and will continue to use this facility as long as it stays competitively priced.
Very friendly staff. My car battery died and they were very willing to help jump start my car.
Great service you give and we recommend your service all the time.... Great Staff at the Orlando site. Sharon Smith
I did not know I had to wait for the other passangers to be dropped off at the airport with me at the same time. I missed my first flight so I had to wait at the airport for 5hrs for the next flight to take me to my destination. when I get back to Orlando and called the phone # on the card to be picked up from the airport, they told me to look for the shuttle on terminal B, space # 37 on level one. I followed their direction. However, the shuttle did not stop at Parking lot #37, it was at different # and left from there. So I had to call the office agian for them to send another shuttle. I just didn't have a good experience so far. I usually park with Park Bark and Fly, and they always take me to the airport as soon as I parked my car, no waiting. I never missed my flight leaving from their parking lot. No waiting is always a good service!!! Thanks for giving me this opportunity to share my experience.
The lot looked a little "bare bones" but the service was terrific.
I have to share with you I was impressed with your overall operation Park To Fly Orlando. It is very efficient from the time I made my reservation to my return to pick my car up.I will rcommend others to Park To Fly Orlando. It's nice to see there are companies that customer service is important to their overall operation. Thank you. John DiGregorio Jr
Parking lot is unpaved creating excessive dust on vehicles when reclained after trip. Not enough shuttle vehicles creating longer waits for pick up upon return. Shuttles don't make regular rus to the airport, rather wait to be called.
When we arrived we were able to park right up front by the office and shuttle. We were helped with unloading our vehicle and loading immediately onto the shuttle for the trip to the airport. When we returned from our vacation our van was within walking distance of the shuttle drop-off and we were able to process quickly, load or car and leave. Our vehicle appeared to be wel taken care of. We were happy with the facility and service. Will use Park to Fly again when we travel.
It was hard to find the shuttle at the airport on the return flight.
Very impressed!! It was easy to use, very helpful and efficient staff, car was waiting for me on my return. It's the only way to park for the Orlando Airport. Thank you so much to the staff. Jenny
Clean, friendly, secure feeling, well lit
I was somewhat dissapointed in the wait for the shuttle from the airport - it took 30 minutes to pick us up and they were not busy. I'm not sure if I will use this facility again because of this. I also fond it somewhat petty to be charged $.93 because my flight was 30 minutes late. I have never been charged extra at any of your other locations for such a ridiculous amount and was not aware that you charged by the minute! Next time I will be more liberal in my estimate of my return time. Of course, I'm sure you won't refund the $.93 if I am early, will you?
Nice location. Pleasant people. Efficient operation.
I found out when I used the name ParkRideFly it wasn't correct, but was supposed to use Park To Fly. Please unscramble this. Also when waiting for the shuttle I was told to go to station A33 but it was taken by another carrier. Your shuttle finally arrived 3 stations down...this could be avoided also. I was told someone was waiting to pick ,e up but waited an additional 15 minutes...a little frustrating when its late at night. Otherwise, thank you for the service!! John Gallagher
Had to park in 6 - 8" high grass which squished from heavy rains. Had to use a pay phone to call for pick up. Only one phone on Level 1 which did not work; required going to Level 3 to phone. First time using your new location; I had used your old location numberous times. I am not impresed with your service.
By boyfriend, William Gault booked this reservation but it is my car and my name is Debbie Daniels. And I am not happy at all. My car is a 2003 Buick Lasabre and the gas gauge does not work properly so we refuel according to the trip odometer. When we dropped off the car I had only gotten gas a couple days before and the mileage was approximately 112 miles on the trip odometer. When we got back my boyfriend was driving and it was 2:30am so he did not notice the trip odemeter reading. We live in Kissimmee and it is approximately 20 miles from the airport. When I went to leave the house this morning the trip odometer was on 585 miles. Can someone explain me how I gained over 453 extra miles on my car? I have used your facility many times in the past and have referred many people there however, we are going on a trip with 16 people in December and I am going to post on facebook and every where to warn people not to use ParkNFly and exactly why.
This was the best deal for Park N Fly. This facility is my very favorite parking place close to MCO. I have tried others and always end up coming back.
Efficient, helpful and friendly.
As always, my car was ready for me when I arrived at Park Ride Fly and everything went very smoothly.
On the return trip, the operator didn't tell specific location to wait and I waited for 20 mins before finally getting on the shuttle...other than that is ok...
Easy to speak with a person to make reservations! Easy to find. Open 24hrs, good service. Was quick, easy & felt safe.
I actually made the reservation online and had a friend drop my car off but I was extremely happy to find the wonderful service of both the shuttle driver as well as the customer service rep that processed my check-out. My friend also advised her drop-off
My first time there and I liked every thing about it. One improvement would be a more noticable sign out on the road as to where to turn into the lot.
Your company showed a concern for the needs and service needed by your customers. I was left with a positive impression.
The staff was pleasant and the process was efficient.
Returned from Chicago Land today. My first time use was done with class. When I called for a pick-up, I was told to go to #37 on level one. As I use a wheelchair I had my pusher take be down to #37 with my wife and luggage. We did not have a long wait and you man was great. He loaded the luggage and even encouraged me to put the piece I was carrying on the luggage shelf which I did. The driver was looking for more clients to come and was getting ready to leave and I told him we were willing to wait a few more minutes. It paid off as 3 people showed up with luggage and this prevented another trip to be made. When we got back to the lot, my vehicle was ready out front and the driver loaded our luggage into the vehicle. All again was done with class, with speed and saved us money. We will be back. Keep up the good work.
very convenient, easy to use both the web site and the actual facility
not as nice as the one near Midway in Chicago but ok. I feel that it was not as secure as it could be.
I have used different Park and Fly companies, this one was quick, friendly, and I did not have to wait at the airport as longs as the other companies.
Using your facility for the first time I found it to be very friendly, organized and all of the people were very helpful from answering questions to getting me back safely to your establishment to pick up my auto after my trip. I found that paying & making the reservation online in advance for my trip worry free. I will use this facility again and recommend it to family & friends when going out of town. Thank You for making my trip very pleasant & relaxing while out of town.
not very well lit, no one around to tell you were to go, no one explained the paper work, the receipt has a balance on it although the reservation was put on my card, the receipt does not say that it is paid in full nor does it tell you if your card will be billed for this balance,
Everything was super smooth, I was very impressed w/ the promptness.
The only complaint we have is that with all the construction around your place, the entry sign was not easily seen and we went past it looking for the drive. I realize that after the construction is complete this may not be an issue. However, for now better signing would be advised.
Outstanding and friendly service. Greeted with friendly service upon arrival. Help with luggage rendered and quick trip to the Airport. No wait time on the return and greeted with the same friendly service. I will use this service in the future and I will reccommend it to all of my friends. Excellent price.
Everything went very smoothly. All of the staff was very friendly and helpful.
Great staff, services, i'll definitively use it again, very please with the service thank you
Construction made it a little difficult to get into, however, that is temporary.The return wait was a little long and the directions to find the pick-up location wer not clear I wish the man on the phone had told me to go to level 1.
Hard to find the entrance
Easy to find, Quick service. Quick checkout.
It was difficult knowing how to call you from the lower boarding area. Your directions to the telephone to call were not clear. The phone at the lower level was not clearly marked and the rent-a-car people would not give us directions. Perhaps you should have a larger phone ID on your receipt ticket. Everything else was good!!
Not the best location for me coming from home, but good to the airport. I was not offered help with m luggage because I did not have any. The stafff was pleasant and friendly.
Quick Service. No Waiting. Friendly Staff. Quick Shuttle Ride. Will I use Park To Fly again? YES!
That was the least stressful travel experience I have ever had! Thank you!
The receipt we received upon check out is a little confusing since it says we have a balance due but actually we have prepaid it. The customer in front asked about it also. A 20-minute wait for the shuttle isn't that bad but quicker is always better!!
no problems - this was my first time using this facility.
The facility was a little difficult to locate, but otherwise it served our purposes well.
Although we have used ParkRideFly often, this was 1st time to Park To Fly Orlando and we were very satisfied. Personnel and location were great - especially making changes to our plan at the last moment due to plane change (cancel 1 night departure and reschedule for the next a.m.) Money adjustment was made without any hassle and attention was efficient, courteous and we were happy.Facility is clean, easily accessible and we will gladly use whenever a need arises.
I'd never park anywhere else. Your people are friendly, professional, and cheery.
Very efficient, we are very pleased with your service. Thank you for your excellent customer service.
VERY WELL RUN ORGINAZITION EVERYTHING WAS OK..THANK YOU
I throught that your facility was very well laid out and your services were the upmost!
Fast, efficient and a good value.
additional paved areas would make the facility look much more professional. the attendants were extremely helpful and courteous and the check in took minimal time. I've used your facility previously and will recommend it to others.
I was not quite sure where to go and what to do when I pulled in at first. A little confusing but it all worked out fine.
A little dusty, muddy but the service and location are fine for my needs. I have a problem though since I have applied numerous times for a frequent user card and have never gotten one. I have tried to apply on line, but your online frequent user link doesn't work.
I do not understand why all the mirror were adjusted, the radio tuned to a spanish station and the AC turned way down. What was my car used for?
On our return trip to your facility(06/03), the shuttle driver did not identify himself as the driver which I myself has to ask a man wearing only a shirt w/ the number 187 gray shirt if he was the driver which was annoying after a long flight back from the west coast along w/ our flight arriving after midnight. Then we when we on the shuttle bus the driver did not turn on the A/C for us nor the other couple on the bus but made sure he had A/C blowing on himself and never certainly asked us if we would like to have the A/C on which is definately annoying since it's summer nite in Florida & humidity is high. Very poor judgment call on the driver end. I was shocked by this matter since I had never had bad service with your company up until this nite
Staff was VERY effecient. There were two minor reasons that I did not give 5 star. 1. check in facility did not have adequate seating for waiting indoors for shuttle. 2. Shuttle bus and trailer for check in seemed "OLD" otherwise service fantastic and the promotional prices made it economical too!
Professional service, convenient, easily accessible and good value for the money
My only issue with your business is the overall appearance of the facility. I was barely able to see the sign as I was driving down Narcoossee. I think if you spruce up the building and add a touch of landscaping it will give off a better "curb appeal".
This is the first ParkRideFly location where valet service was standard. I was very surprised when we returned from our trip that the shuttle driver called for us and our car was ready when we got to Park to Fly in Orlando. It was a great value. Our plane was late in arriving but we were not charged anything extra.
Our trip got extended and Beth was very nice and telling us not to worry. when we arrived and called, the bus to pick us up was there within minutes and check out was also very speedy. we will definitely use Park to Fly again.
You need to update your MCO shuttle buses. They are run down and dirty (inside and out). The air conditioner drips on passengers in the back row.
The travelling process is usually stressful but Park and Fly was a streamlined experience with pleasant staff and good facilities!
I use Park to Fly every time I fly out of Orlando. It is so convenient. The staff is always friendly & helpful. I recommend Park to Fly to friends & relatives traveling out of Orlando. I will continue to use Park to Fly.
Parking here is quick and easy.I have used your service whenever I fly out of Orlando.
The best parking experience i have ever had. Checked in, got on shuttle immediately. Called from baggage claim after retrieving luggage, was given pickup spot, got there and immediately got on shuttle and was in parking lot quickly. Vehicle had been sitting there a month and was clean so they must have rinsed it off, no charge! It is unfortunate some folks didn't have the 5 star experience i received but speaking for myself parkrideflyusa is the best.
Good service--I would use this company again
The Park to Fly at Orlando International Airport staff are always so pleasant and helpful and engage their customers about where they are going or coming from. I have used this facility several times and never once had a bad experience. I would give then a 5 star out of 5 star rating!!
Wait seemed a little long, but I could have just been tired and ready to get home.
I had gone on line and prepaid the reservation...had no problems whatsoever. The driver was courteous and helped with luggage. Would definitely use this facility again when traveling out of Orlando.
Service was prompt and courteous.
Driver was very polite, prompt and efficient. Very impressed with staff and the entire operation!!
Shuttle buses are old and run down. Not very comfortable. Richard C.
Very well run parking facility. Everyone knows exactly what they are doing and all staff cater to the customer. A real pleasure to do business with and this comes from a retired military man. Thanks again.
Valet parking, helpful check-in, not too far to airport, reasonable parking fee.
Parking personnel were very pleasant and efficient. Fast courteus service was provided and I will definetly use this facility again.
Self parking is a bummer, hard to find an open space, parking in high grass or unpaved dirt, standing water puddles; other services works great.
I did have a half hour wait from the time I called. The Driver was apologetic and explained a new driver went to the A terminal and was waiting there. All else was good.
All went well with drop-off and pick-up. Check-in and check-out went smoothly.
Always a pleasure. The ease of in and out is unbelievable. Making reservation and prepaying adds to the ease. People are always very friendly. Recommended to others and they have found it to be the same good experience every time. Well done.
Always have excellent service-didn't care for the "new" van on the ride over-like the open vans better
everything was first class & was the best price of all the parking companies
While I went into the office, the driver took our bags from my car and placed them on the rack in the van. As soon as I returned, I found my wife comfortably seated, and the driver began to drive us to the airport. On my return, I called from the airport and mentioned the number on the card. Shortly after my call, the van came. The driver helped with the bags there and again at the parking lot. Of course, my car was already by the office. No hassle!
All staff was very friendly. Alfred was honestly the best .
The shuttle going to the airport in the morning was old and seats were dirty. The check in process was efficient but we were not asked for help with luggage and did not know where to wait for the pick transportation.
Will never use this facility again as we had a $50 Shell gasoline gift card in our center console which was stolen and used while we were on our trip to Baltimore. We left on the 14th and returned on the 20th only to discover our gift card had been stolen and cashed at a Shell Station in Winter Garden on the 17th. We have an event number placed with the Orlando Sheriff's Department, however they do not see much in the way of prosecution. The number is 152992424. Just suffice it to say we will NEVER park in any of your facilities in the future. We should have been advised that is was NOT MANDATORY that we leave the keys to our car with the facility. You have a thief in your employ and he will strike every chance he gets and that is ONLY if it is not the entire facility that is involved in the theft.
rude and short cold remarks by employee - disrespectful and upsetting
I would like to mention that my car was so covered with dirt that I could hardly see out the windows. I have left my car at Park To Fly many times never was my car so dirty. Other wise every thing went smoothly.
Facility run down, van run down, restroom run down. Parking was fine in a dirt field. If there was a lot of rain I'm not sure the cars could be moved. We came home 1 day early and were told that no refunds were offered because we did our reservation on line. Can you help us?
Have used this facility a number of times and have always been more than satisfied.
We have used Park to Fly in Orlando many times and have always been completely happy and satisfied with their service and cost. This last time I requested that they wash my SUV ($20.00 standard wash price). I was very happy with the result; every bug was removed, the windows were sparkling clean as well as the paint. Keep up the good work.
Please note that this Parking Location in Orlando CHANGED with NO prior notice & even my reservation had the Narcoossee address on the reservation. I received no notification of the facility moving which caused a delay in my finding the new temporary parking lot Park Ride ide Fly and near missed my flight at the Orlando airport looking for the new location!I Am deeply disappointed In not being notifying that the Address changed!
We were never notified that the facility had moved 6 weeks before our reservation date! There should have been a notification sent to us. Service otherwise was good.
Inexpensive. Convenient to airport. Had valet parking, but our car was not ready upon our return and we had to wait while someone retrieved it from the field where it was parked..
Everything was fine until the bus arrived at the facility. The check-out inside the office was good but they had not brought our car around. The driver did not offer to load the luggage into our car which has been routine with every use of Park To Fly. We did tip the driver in anticipation of him loading our luggage. Hopefully, it will better next time as we will be traveling in mid-May and early June. Thanks much.
This was my first time using this park, ride, fly. I got there early on Monday morning and was immediately driven to the airport. When I returned, they were super efficient in picking me up in less than 15 minutes. My car was ready and waiting at the door. Super nice staff. Will definitely use them again. (I did not have any luggage which is the reason I answered No. However, I was asked if I did so I'm sure they would have helped me)
Very easy to find, staff was polite, ride was pleasent, pickup was also good.
I received a email Payment paid $147.21. When I checked out 25 days later they handed me a parking receipt for $177.78 I asked why the difference they said it was for additional airport fees. Why did't they tell me the total bill when they emailed me my paid receipt. When I checked out I presented my Frequent Parker Club Card for 25 days of parking my car at Park To Fly. They would not honor my 25 days of rental. I'm a frequent customer for five years or better. I was not happy about not receiving my 25 days of credit to my club card. Your company needs to review their policy for customer service as well policy and procedures. Not a happy customer. Should I consider Park To Fly in the future ??? J DiGregorio Jr PS I'm considering Writing to the Attorney General of Florida about this situation.
The location was great. Right off exit 8 of the Beeline. I used the self-park and the shuttle was ready to go as soon as I was. On the return the shuttle arrived within twenty minutes of my call. Totally satisfied and will use the service again.
Service as always is very prompt. I heard another couple on our bus to the airport who drove from the other part of town complain ParkFly move to new location ...BUT....we love it and I am sure they will return to the new location. GREAT SERVICE . Thank you Bill and Kandi from Ocala
I have had friendlier and better service with other companies through this service for a comparable rate. Also, because of the location, upon my return the minivan was covered in a fine mist of jet fuel. Ick. So now I have to run it through a car wash.
great personal, very impressed with them... that they were the best... that's it....
The driver who took us to airport never said one word except to ask us what airline. When we arrived back we had to call twice for pick up and waited about thirty minutes. We were told to be at spot 37 yet they parked at slot 35. Yes slot 37 was open. Upon arriving back at lot driver set our bags on ground by shuttle bus and never offered any further assistance. My husband and I are in our late sixties. I had to ask a fellow passenger to help me load my bags.
The staff were here very nice and professional. The driver was very helpful and personable. We will definitely use them again.
Better communication with customer on what to do on return if first use. Probably best to print it on claim check and tell them. Not knowing where to be picked up and not knowing that you had to call and then the p/u person had to get fuel made for a really long wait for p/u.
Excellent and safe
Service was very good although need to know that lot is unpaved just gravel and grass so car will be dusty when you come back to pick it up.
Quick and easy at both arrival and pickup at end of trip. Very friendly and professional. Car waiting for us after being picked up at airport. Wouldn't consider using anyone else
So thrilled as always with our experience here. Great staff, vehicle was waiting for us when we got back. It makes getting home so much easier.
On arrival, had to park car in muddy grass area and walk, with luggage, to office for transport to airport. Upon pickup at remote facility, no directions on how to access highway. Very inconvenient. Not worth the $5 savings. However, drivers were courteous.
Our experience with park ride fly was excellent. I highly recommend their services. Making the reservation was so easy. We prepaid, dropped the car off on the appointed day, were so nicely greeted, checked in, our luggage was loaded for us into their van while I was checking in and we were off to the airport. On our return , we got our luggage, called for our transportation and when we got out the door they were there. Our car was waiting when we got there and they unloaded our luggage. Could not have asked for better service. Will definitely use their services again.
This was the second time that I used Park and Fly. The service is great, fast and very convenient. I will always use Park and Fly for my trips.
Was very tired and nice to have parking service like this.