- Located just 1.5 miles from the airport
- Open 24/7
- Valet Parking
- Uncovered Parking
- Free Shuttle
- Luggage Assistance
- Car Wash Detailing
- Car Servicing
- Free Paper/Snacks
Save with Short and Long-Term Airpark Oakland Airport Parking Rates
- Self Park Uncovered - $9.99
Benefits & Amenities
- Open 24/7
- Valet Parking
- Uncovered Parking
- Free Shuttle
- Luggage Assistance
- Car Wash
- Car Service
- Free Paper/Snacks
- Free Parking Rewards
Start Your Trip Worry-Free with Off Site Parking for
Airpark Oakland is conveniently located just east of Oakland International Airport (OAK), making it easy for you to avoid hectic airport traffic and busy onsite parking lots. When you arrive at our location, simply park and lock your car, and board our fr
Park and Fly Reservations Are Risk-Free
What happens if your travel plans change? No problem! You can always change or cancel your airport parking reservation later. We also carry a "No Cancellation Fee" policy for cancelled flights.
Airport Parking Map & Directions for Airpark Oakland Airport Parking
From Highway 880::
Take the 98th Ave. West toward the airport|Proceed about a 1/2 mile|Airpark is located on the right, just past Budget Rent-a-Car at the corner of 98th Ave. and the Airport Access Road|||||||
Airpark Oakland Airport Parking
111 98th Ave., Oakland, CA 94603, USA
Showing the newest reviews:
Your operation is very efficient: virtually no hassle arriving and getting on the shuttle to the airport and returning was just as easy ...well done!
Politely directed to a parking spot and the bus was right behind me. The driver took my bag and helped me onto the bus. Pleasant experience.
Excellent! I was referred to AirPark by a friend. I haven't flown in about 10 years, and never alone, so I was anxious. I will be flying more frequently now for my new job. This was a delightful experience and I will be using AirPark as my regular par
Excellent Price and Service!
Definitely will use you the next time I fly. Fast, friendly, very reasonable rates, easy to reserve online. Thanks for making my late nite return when I was so exhausted a wonderful experience!
We were very pleased with our service.... Prompt,Clean & Courteous Thank you
Very efficient. one caveat - the drop-off point was a little far removed from the terminal Otherwise a very pleasant experience.
We only had carry-on so we didn't need help w/ luggage. The facility is clean and orderly, a bit narrow on the aisle for turning with a minivan, but it's not hard to adjust. The driver was very friendly... gave us a card to write down the parking lot postion, pointed to us where to cross to the terminals, and told us where to wait for the returning shuttle.
Quickest drop-off and return ever!
Excellent service, i am definetly will use again when going through oakland airport for my travel.
Great staff, fast service. I will reccommend to all users from my company.
Fantastic experience! We were picked up at our car and upon return, the driver even loaded our luggage into the car for us. My husband and I were both very impressed with your service. We will surely be using your lot again! Thanks, Pam Condos
My impressions of your whole service were very favorable. Everyone we dealt with treated us well, and the whole process went quickley with no problems anywhere. I will no doubt use your services again in the future.
Your lot was easy to find. The shuttle was there when we arrived and took us immediately to the airport. The shuttle driver barely spoke to us and offered no help with our bags. When we came back to the airport our wait was 15 minutes and again the shuttle driver didn't speak or assist in any way. Except for the shuttle experience it was fine. If I found a comparable price I would probably try another lot where shuttle drivers are at least minimally pleasant.
Only a briefcase, no luggage to handle. Arrived early and taken to the terminal promptly. Returned very late and luckily fund a shuttle going by. Checkout good but a bit slow
The ParkRideFly lot in Oakland, Ca was easliy found. I was greeted by a friendly attended who gave me clear information. The lot was very clean and secure. The shuttle driver was very patient when I told her I needed a minute before going to the airport. On return trip the shuttle came threw every so often just in time to get lugage. Very friendly people and check out ent smooth. I keep my ticket in the car and had the print out with bar code in my purse and give them both to the attendent. We out of there in a matter of minutes. Worth the price! Thank you!
Driver was there before I got out of my car, telling me not to rush. Was friendly and helpful which is appreciated at 4:30am. Return driver was also friendly and courteous. Process was easy and quick.
Great and convenient. Close to the airport. Staff in the shuttle were helpful.
We returned last night, Sun 8/15, @ approx 8:30. The driver was pulling out of the Airport space, 4E, I waved to him and he backed up into 4E, helped us with our luggage, 4 large bags and also at our parking space ... great guy to have on my & your team !!!
Hve used your area for along time, it looked cleaner with a new 'booth', good impression.
Everything just worked out well. However, when arriving back at Oakland Airport and proceeding to platform 4 E, we didn't quite know where exactly the shuttle would pick us up. We had to manouevre with our luggage to walk all the way down where we could see was the shuttle arriving to pick us up. Otherwise everything worked out really well. Good location too. Easy access to freeway and terminal.
Very efficient and friendly staff, even at the late hour of my return. your shuttle was the first to arrive at the terminal. The delay in my return with the airline was 4 hours past due and my pre-paid on internet ticket was expired by almost 2hrs, but the attendent said he would let it slide. He asked if everything was allright with my vehicle and to please use ParkRideFly the next time I traveled. I said that I would and reccomend your facility to anyone one for a fast and easy experience at the airport. Thanks and see you next time.
I always park at airpark. I feel safe and comortable leaving my car there. The staff is very friendy, and I never have to wait for a shuttle. I highly reccommend airpark to my friends and family.
Excellent service, I would use your service again and tell my friends about your service.
We are new to airport reservation parking. I saw your ad on line, but wanted to talk to a live person to make the booking. I rang and spoke firstly to Christina who was absolutely wonderful. I then called back and arranged the parking through Debbie who was also extremely helpful. I have just booked another Airpark session for my husband, and I'm glad to have this opportunity to thank you for your help and kindness. Sincerely, Anne Kraut
RE question #2, I only had one carry on bag, so didn't need assistance with my luggage, so I said no to that question but it should be a N/A
The person on the phone that I made the reservations with was wonderful.
My family took the airport shuttle to the airport while I took mr car to your lot. Very easy and the shuttle was waiting for me when I locked my car. Upon return, the shuttle was waiting and the driver was very helpful in confirming that I was on the right one. Picked up the car and went out of yhe lot without any issues. I mentioned to the attendant that this experience was very easy and will provide a great survey response. The whole experience wa oustanding and if I fly out of Oakland again, I will certainly use your company again. I arranged for a second car to park but wa picked up two days earlier and they experienced the ease in which to pick up the car too. Plus my son was in the car and obtained his military discount for being part of the US Coast Guard Reserves. Thank you very much to all of the staff!
THANK YOU FOR A GREAT EXPERIENCE. WHEN WE ARRIVED AT 4:00AM, YOUR ATTENDANT WAS VERY NICE AND EVEN GAVE US A NEWS PAPER. WHAT A NICE PERSON. GREAT WAY TO START OUR TRAVELS. YOUR SHUTTLE DRIVER JUMPED OUT OF THE BUS IN THE RAIN TO HELP US WITH OUR LUGGAGE.EVEN AFTER GETTING WET HE SMILED AND SAID GOOD MORNING.VERY NICE! YOUR CUSTOMER SERVICE IS A 10. WE WILL BE BACK! THANKS AGAIN ALICE
Quick, easy and efficient.
The address of Airpark in Oakland was not clearly visible, especially at night. I mistakenly went across the street and parked at Park N Fly. I had paid in advance at ParkRideFlyusa.com and then I had to pay another parking fee at Park N Fly. Otherwise, everything else was fine.
I was pleased that my car was in a secure place. I was very disappointed with the driver who took me to the airport. He was rude, never said a word, acted like helping me with my bags really put him out. I had tip money in my hand, but he did not get it going to the airport or back. He was hard pressed to explain to me where I was to go to get into the airport. On the return trip 9 days later, same driver. I got to the tail of the van and he took off without any passengers in it. I had to wait about 10 minutes for him to return. Again he did not say one word to me, except where did you park your car. His customer service skills get a zero. The cashier was very kind. I should be happy that my nothing happened to my car, but his rudeness will keep me from using your facility again.
This was my first time using Park and Ride and I was very impressed with the great customer service as well as a clean, fast shuttle. Everyone was very friendly and helpful which went far with me. I will definitely use this company again for future trips and pass on recommendations.
Night before I was to leave, I was hunting around for parking. My usual company had closed, and I wanted something close to the airport. Your web site was the ONLY one that would let me make a last-minute reservation. That peace of mind was priceless. Bonus was the quick shuttle to and from OAK, and a quick checkout at the finish. Thank you!!
Excellent service and a fair price. My car was safe. Keep me posted in the future!
Only complaint that when I left the facility, I was cut off at the main gate by your driver returning from the airport, entering the exit gate. I know that this is your way of doing things there, but I should not have been cut off by him. He clearly didn't care who had the right of way and acted as if I was not a customer. I should have complained right then and there but It was raining and I was already annoyed.
I will use it again, it works for me. Especially liked the classical music playing in the van .
Great experience. Staff were helpful and friendly. Shuttle pick-up was super fast. The only problem I had was a little trouble finding the lot, since the sign actually says "AIRPARK" and not "ParkRideFly." Also, all the parking lots in the area look very similar. Thanks for watching my car!
I was very pleased.
What a great service! After a long flight home we didn't have to wait long for the shuttle. We found the whole experience quick, easy and painless. Thanks!!
The lot was full. So glad we made a reservation! Staff upgraded us to valet parking. Very good experience!
I thought it was great. People were friendly and seemed happy with their jobs
I had been hesitant to park off the airport but I was pleasantly surprised by the service, efficiency, and price. Thank you!
Really appreciated the pick up van being at the pick up point when I walked out of the terminal. Delightful to be able to walk right onto the van and not have to wait for it. Thanks! I'll be back, and I've already shared your information with others.
When trying to locate the facility the name on the printed confirmation parkand fly was way different than airpark where I was supposed to be parking-after an unsuccessful attemp to park at the lot with the closest name-and then trying to get out of there
i liked the fact that your website allowed the reservation on the same day as my drop off. other sites did not allow that. I caught the wrong shuttle on the way back because the print out was not clear the name of the shuttle. Park and Fly is across the s
I know there is no way to prove it, and I am therefore SOL, but for your information and future security planning I wish to notivy you that my windshield was broken while my 4Runner was parked on your site. When I parked it, it was fine. On my return, when I got a few miles north of Oakland I noticed a large crack at the base of the windshield. I didn't return because my schedule wouldn't allow it. Not a pleasant ending to an otherwise very pleasant experience. I would suggest higher fences along row #1.
We returned from our trip late and very tired to find our vehicle was blocked in. The van driver called 3 times to get the vehicle moved and then stopped at the gate to tell them to move the vehicle. The attendent came out and found the vehicle locked, went back for keys and brought the wrong ones, on the third try he found the right keys. Then he drove the vehicle out a short way which was not enough for us to get out, moved it a second time and still not enough. After yelling at him, he finally moved it far enough for us to get out and then he said we had no reason to be so mad. It then took him a long time to process our prepaid reservation to let us out. It took almost 20 minutes to get out once we arrived at the lot.
I absolutely will use Airpark again! On our way to the airport, I realized I had left my car unlocked. The driver (who was also the one who greeted me as I initially entered the facility) told me not to worry, "we take good care of you".....and they did. My car was locked when I returned. It's nice to know there are people who go out of their way to make "my" life pleasant and worry-free.
This is the first facitity I will come back to. It was perfect! Thank you!
I like using the Pardee lot becuse it is an efficient use of my time at a fairly reasonable cost. (Unfortunately my travel partner threw away my bar-coded receipt for pre-payment so I am hopeful the refund process will be an easy one.)
Shuttle drivers were very friendly an helpful!
My experience was very pleasurable. I found the staff very helpful and friendly. Thank you.
We had a frustrating time getting to the airport and were late arriving. We were pleasantly surprised to get out of the car and find the shuttle right there. Thanks to the driver being so prompt we did make our flight.
It was quick and easy
Clean business like and efficient!
I was completely satisfied with my experience with your company.
great service,will use and refer friends
was very impressed with black woman who drove the van on my departing trip. She was super polite and friendly. My plane was over an hour late coming back, but much to my pleasure, the van just happened to be waiting. The woman at the check-out was also very nice.
Very friendly and helpful, both your gate attendants and drivers. Parking like this was a new experience for us and we mistakenly pulled in to the lot across the street. We held up our payment voucher and the attendant just waived us through without looking at it. One of their shuttle buses drove past as I was getting out of my vehicle, so I called ph# on the voucher an got your attendant, who let me know I must be in the wrong lot. By the time we were about to leave the wrong lot the same attendant that let us in informed we would have to pay $4.00 because we were on their lot more than the 10 min. courtesy time (1 sec. over). Of course there was no way I was going to pay and one of their other attendants quickly let us pass. When we got to your lot your attendant knew it was us who called him. He was quite pleasant, however my wife felt the need to vent about what happened. Your Attendant politely listened and was empathic, acknowledging the unprofessional treatment from the other lot. This listening ear put my wife in a better mood. This was also a reflection of the quality your employees. Two very happy costomers
excellent service. lady who picked us up and took us to airport helpful and friendly. Car battery dead when we got back and she had a quick start, go us going right away.
The only thing that went wrong is that I didn't have a printout of the online transaction. They made a big deal out of this at the check out booth and said I had to have one. I said I didn't know that and they said it's on the form and you have to have it and blah blah blah. I don't have easy printing access or I would have been happy to have it. Since it was obviously not very hard for them to look it up once they knew they had to, I don't know why they had to be so difficult about it in the first place. Since they are just as capable of looking it up as I am, why not make things easier on your customers and just build this step into the process to save us all some grief? It would make your service much better.
The only problem we encountered, both this time and our last time use, was that the scan of the barcode was not accepted and we needed to seek help from staff at the site to leave the premises and not pay any more cost. Staff was helpful and they commented that this has happened to other customers. Something due to with the "size" of the barcode recieved in the printed document generated from our transaction. Correct
THE FIRST TIME WE USED AIRPARK WAS GREAT. THIS TIME THE DRIVER NEVER TRIED TO HELP US INTO THE BUS. HE NEVER LEFT HIS SEAT. THEN ON OUR RETURN WE WAITING AND WATCHED 3 BLUE LOT Fast track buses pass as well as all the others. WE FINALLY CALLED AND WERE TOLD IT WOULD BE ANOTHER FEW MINUTES. IT WAS 15 MORE,WE WHOULD HAVE BEEN HOME AT 9:00PM INSTEAD IT WAS 11:30PM. WE ARE NOT SURE IF WE WANT TO TRY YOUR COMPANY AGAIN. IT WAS RAINING A VERY COLD TO STAND OUT SIDE THAT LONG.
I was very pleasantly surprised by the service and assistance of the staff at the lot and the drivers in the shuttle. They made my trip arrival and departure so much easier and pleasant. Good job!
I didn't use your services. We parked across the street. Your names are too similar and we were in a hurry. We will contact your customer service. Fly&Park cost us nearly twice as much and probably often do that. Sincerely, Nina Gay Coon
Wendi was EXTRA courteous and helpful...Thank you Wendi!!!
Needed a larger address number on the lit sign. The service we received was great.
We flew during peak holiday season, but everything was smooth - dropping of car was quick, and didn't have to wait long for the shuttle.
We were delighted with your service in all respects -- your drivers, the lot, and your efficiency. Your van was waiting at our return and we had the fastest trip to our car ever. We recommended it to our daughter and her family and they feel similarly. Thank you for inquiring, Sheldon Lewis
Very pleased with all aspects of the service.
I will never park at The Oakand airport again now that I have found Oakland Airpark. The night before my flight, as an after thought, I did a google search and thought I would give Airpark a shot. I was impressed with the customer service & have already r
On my trip back from the airport, the young man who drove the shuttle carried my luggage to my car and lifted it into my trunk. Very helpful - thanks!
Due to the holiday weekend you had cars parked behind mine, no big deal you were busy and I would rather see extra cars then have people inconvenienced. Well the car behind mine was DEAD!! The girl who picked me up jumped in it and then threw it in neutral, pushed it back just enough to get my car out! Well done! All was with a smile on her face! She also was waiting for me when I got off the plane and knew my name. WAY TO GO!
The driver who picked us up was warm and friendly. I appreciated his call to your facility with our parking number. Our car was ready when we arrived. Thank you again!
I used your shuttle for a 9 day trip out of Oakland Airport. Before doing so I checked online and saw all the positive feedback so I knew I was in good hands. You didn't disappoint. Immediate shuttle pick up on both ends. Possibly my only concern was that the name of the pickup shuttle at the airport appeared different then the shuttle I took to the airport. Fortunately I phoned and found out the shuttle driver was parked directly in front of me. I will most definitely use your service again and tell friends as well.
Good value,good experience, no problems.
Your parking spaces seem quite narrow, making it easy for adjoining cars to leave scratches. We realize that the cost of real estate plays a role Everything else was most satisfactory. Website doesn't allow for "maybe", so I have to say "no" for 6 and 7.
fast, easy, pleasant.
Very convenient and efficient
This is our first time to use park and fly in Oakland and glad that we did. It is very convenient and price is reasonable. We will definitely use your company again in our next rip.
The whole process of parking my car and catching the shuttle to the airport was smooth and easy!! There were 5 of us, but everything went as planned, getting to the airport early.
Safe, pleasant, clean
it was simply very convenient...thank you!
I am pleased with the service. My car was safe and the people were friendly. I returned at night and the lot was well lit. I really appreciate that as I was traveling alone. I did not need help with my luggage, so that is not a reflection on the person working. I will recommend the lot to others and will use it again should the need arise in the future. Thanks for providing safe parking at a reasonable price!!
Problem free! Plan on it again soon.
We left an important file on your shuttle when we went to the airport. We called in a panic to find it. The staff located it and returned it in a timely manner. We were so pleased! when we returned, however, we had to wait around 30minutes for a shuttle back to the lot. We had babies and small children whining and tired. That was not pleasant.
The experience was great. We usually stay at a hotel in Oakland and pay for the parking at the hotel while we are away. This time we tried your service and found it much more efficient and faster.
Actually, I was not asked if I had a reservation upon arrival or exiting and cam e to find out I was charged twice! I was charged in full when I made the reservation and then upon exiting the lot. I am partly to blame since I didn't show my reservation. Both coming and going we were in such a hurry and tired. Any cahnce I could get a credit? We've used you before and would use you again. Please see if a credit back is possible or perhaps a voucher good for the next time? Thank you Julie Ritzman
I was shocked, I thought I had made reservations at Park N Fly across the street. I used my Garmin for the heck of it, and when I was readi-ing to turn left, my Garmin said "arriving on right". I pulled out my reservation and your greeter assured me I was in the right place and got me where I needed to go. All of your employees were very responsive and helpful. I guess I have two choices from now on. Thank you....Now which one is a better value?
It was great! When I arrived back in Oakland, I was taken back to my car faster than if I had parked in the airport itself. It was a great experenice, and I will indeed use your parking from now on. Thank you for such great service.
Everything worked smoothly! Thanks!
You've made parking at the airport a reasonable and painless option. I'm especially grateful for the frequency of shuttles. One less thing to worry about makes for a happy traveler!
i was surprised to see that the shuttle was there immediatley after we parked our car, the was no waiting.
Great system and with discount coupon they are reasonably priced.
First time I used the service and I was very happy with it. Would definitely recommend.
Easy access, clearly marked, quick, convenient. I will do this again
quick and painless!
The staff create a friendly atmosphere and give personal attention to their customers.
Parking spaces are smaller than I would like, but overall a great facility that I've used several times and will use again.
Making a reservation was a smart option. The parking was packed but I was taken care of. All employees were friendly and helpful. At this busy travel time it made my trip easy.
Use air park letterhead or put both names on van ...give location park spot card which will confirm park lot name and phone
courteous and helpful service
It was a little hard to find the entrance, but service was quick and friendly. When I returned to the airport at the end of my trip, the shuttle was there in less than 5 minutes.
Your computer said I was "timed Out" at the end of my reservation process. This resulted in my having paid twice and having two reservations. I had to call your office to get that fixed. By the way, when I finished online I thought that I had NO reservation at all and only found out when checking my email for other things. I suggest you get someone to tweek that final page.
Fast, efficient, friendly service, as always. Rates terrific. Always happy with their service.
This was the best airport parking experience I have ever had. Upon return to Oakland, the shuttle had pulled away from the curb and I flagged him down and he stopped and was so nice. Then the checkout person was also super friendly and nice. My friend even commented on how nice everyone was too. Thank you.
We use your company all the time. Always prompt and courteous. Takes the pressure off when you're trying to get to your plane or arrive home tired.
Drivers were prompt, courteous and patient. Great job, AirPark!
We flew out in a torrential rain. Not a single drop landed on me and my girlfriend. The driver followed to our car as soon as we drove through the gate and then promptly delivered us to our gate. On checkout, I showed my printed ticket and away we went. Superb service from beginning to end. Will recommend to friends and family and will use the service in the future. Thanks again.
We have used this facility several times. Always an pleasure
I have used many airport parking services and so far Airpark has been the best! Fast Friendly service both on our way to airport and on our way home which was extremely late in the evening so we VERY much appreciated their promptness and the driver knew that our flight was delayed and why. I would highly recommend Airpark and will definitely use them again!
I went on line to check my reservation and it couldn't be found. I called the 800# and the girl said it was there. I parked my car and the bus was right there. The driver did greet me but did not get out of the vehicle to help with the bag. There was only one. I had to remember my parking stall # as the driver did not give me anything that had the # on it. On coming back the driver was right there but again did not help with my bag. I had a prepaid parking slip with the bar code on it. The cashier could not find it in the computer. He eventually let me out of the lot and apologized.
The trip to the Airport was smooth and quick. However, on my return because of the holiday the parking lot was quite full. The attendants valet parked double columns of cars in the aisles so that the shuttle could not drop anyone off at their car. We had to exit the shuttle at the front office . Then I had to walk to the far back of the lot dragging my suitcase to my car. Worse, my car was completely blocked in by a double column of valet-parked cars in the aisle behind me. It took at least 20 minutes for the valets to jockey cars around so that i could ba back out. The valets were very nice but this ecperience was rather aggravating. One assumes that when one makes a reservation ahead of time that there will not be experiences like that. I do not think I will park here again on a busy weekend. I will choose another lot that will not block my car in.
The van took a long time to arrive for pick-up at the airport and it was too small to take all of the members of my party so I had to get my car and return to the airport to pick them up myself.
I did my reservation online. Once we arrived, we were checked very quickly and given a spot. The shuttle was there within a minute and bags were loaded and we were off. Staff were nice and friendly. Upon return, I had called the office, because we were running late from getting off the plane, and I wanted to let the office know. SouthWest was in error of holding the plane on the tarmac for 25 minutes to wait for our spot to open; baggage was longer than usual arriving. When we arrived at the meeting of the shuttle, the shuttle was there!!!! My only reason for NO to check-out process was because I had my reservation # on my cel phone, but the staff member said your company cannot check via the ID#; so I had to turn off car, go the suitcase and find my paper work. The gentleman was very nice, but it was rather irritating to me. since I had the ID on my cel phone. Maybe there should be a way your staff can check a reservation by using the ID from a cell phone email from your company giving all the info. They should be able to pull up my info and see that I had paid.
Your service is very easy to use. Your staff is very efficient and friendly.
Awesome service, especially impressed with the fact that I walked out of the airport and the driver was waiting, I was in my car within minutes! Great deal, professional staff - thank you so much!
The experience was good. I felt secured leaving my vehicle in the parking lot attendants are in lot at all time. The only inconvenience I had was looking for printed receipt when I made and paid for my reservation. Luckily, I found ticket in my luggage otherwise I would had paid parking fee again. There should be a system all is in the computer system a payment has been received. Thank you
Check-in was fast, a space was available in the front. The bus operator came and got my bags right away. Smooth ride to and from airport. Will use your company again Thanks
My review is aimed at Park Ride Fly USA who sells prepaid parking at AIRPARK at Oakland Airport. I found Park Ride Fly referenced in the July issue of the AARP Bulletin within a story on "90 great ways to save". Not only did I not save, but by using Park Ride Fly it cost me more than if I drove in without any type of discount. This is a scam!
Oakland International ParkRideFly - When i was checking out, On leaving, they had one guy in the morning run the entire operation, and he had to get 4 cars out of the way. He was sweating and working hard just to get my car and was pleasant and kind the entire duration. I told him he works too hard. Give him a break! Good prices, best prices honestly.
Good service but very narrow parking spots.
The drop off on 07/25 was what I expected. The shuttle driver was great and we were quite happy. On our return flight, we just missed the shuttle (it was full so probably would have to have waited anyway). The next shuttle took 15-20 min, which really isn't bad, except every other park and fly shuttle had 2 come in that time frame. The driver on the way back did not help with the bags to get on or off the shuttle. Our car was parked behind another vehicle and we had to wait to get it available. When we tried to leave, I think the girl must have been in training, as I had prepaid for the service, she had to get another person involved to confirm we were good to leave. Our first experience with your company was significantly better. Our car was parked and waiting for us, it took all of 5 minutes to get the car and leave. This time it took too long, we will be looking for a different facility in the future.
I selected this lot because of the advance reservation price and the convenient location. Shuttle back and forth was just fine, but I was quite surprised to see all the double-parked cars when I returned. My car was blocked, but an attendant moved the two cars in the way so I was able to leave quickly. However, since I had already paid for my reservation and if I had arrived at a time when I had to double park my car and leave the keys with the attendant, I would have been very dissatisfied. I don't know if this situation is typical or if the lot is always over-sold. Not sure I would use it again if I had to double park
Glad I reserved a space with all of the holiday traffic. Lot was full when I arrived. Employee van driver moved a cone which allowed me to have a parking space. He was very curious and waited for me to get my luggage out of the car and ride in his van. Return driver was a sweet lady, very courteous and helpful returning to my car. Four stars for this parking facility !
I responded to an email and reserved/paid online. There were multiple links on the page, but I guess not all of them had the advertised "discount", which I realized afterwards I didn't get. Furthermore, the Payment Summary showed two unusual line items: New Rate of $10, and Processing Fee of $4.99. My total was $60.34 online. When I picked up my car, before I showed my PAID stub, I was quoted a total cost of $57.50, but the guy told me they don't give refunds; the online company is completely different than the lot. Granted it was barely a $3.00 difference, but he would have asked for more if I owed more, I'm sure! In the future, I won't book online. And I won't use this lot!
My GPS took me to 111 98th Ave. in Oakland and I was UNABLE to find ParkRideFly.
Are you having some contest regarding how many cars you can cram into your parking lot? Absolute insanity. Intolerable. Shuttle driver couldn't get me to my car - makes it very hard for him to do his job - they are your best people - you need to keep them happy. Young office staff very efficient - they are frustrated too. An unbelievable way to run a business where greed is more important than taking care of your customers. Further, you need to have a better phone reservation process. Due to a new job I'll be traveling 1 week per month for the next year. I will never ever use your parking facility again.
I've used this airpark twice in the last month and it's been a great experience. Not sure if I just got lucky but both times I didn't have to wait for a shuttle to or from the airport.
As good as a parking lot can be
Great location. I pre-paid and it was easy in and out. A shuttle was waiting for us on departure and waiting again at the Oakland Airport when I returned. Very courteous driver took me to where my car was parked.
Over all it was a good experience. The check- out and exit was easy and simple. Concerning the shuttle bus: it would be nice if the seats were clean! Other than that the ride was good and quick back to our car and he dropped us off right at our car which was nice!
Upon arrival, the bus name did not match that of the reservation so we ended up waiting 40 minutes for pickup. When calling to check on the status of the bus we were told it was on its way however, ten minutes later I called back to find that the bus had not yet left the lot. When checking out I was asked for payment when I had prepaid for the lot some time before our trip.
Very close to airport and great rate!